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Added 11 mins ago
LC
FIller Operator
Lactalis Canada
Toronto, ON · Etobicoke, ON
- Temporary
The primary function of the Filler Operator is to fill and package products using any one of the three types of fillers listed above, ensuring that cups are being filled, coded, sealed and…
Added 25 mins ago
WF
Clerk
Waycobah First Nation
Whycocomagh, NS
- Part-time
Billing and Payments: Answer routine billing questions/issues from customers, receive and process all payments according to standard procedures, and balance daily cash to ensure receipts…
Added 25 mins ago
TP
Security Analyst
Toronto Parking Authority
Toronto, ON
- Full-time
AI may be used as a support tool in our hiring process. All final decisions are made by trained staff.
Added 25 mins ago
MC
Entry Level Operator
Mercer Celgar
Castlegar, BC
- Full-time
Graduation from a recognized Plant/Process Operator program or equivalent industrial process training is considered an asset.
Added 40 mins ago
P
Extrusion Machine Operator
ProAmpac
Whitby, ON
- Full-time
As an Extrusion Operator, you’ll operate and maintain our blown-film extrusion equipment, monitor the manufacturing process, troubleshoot issues, and ensure our products consistently meet…
Added 40 mins ago
AC
FP&A Analyst
Atlas Corp.
Vancouver, BC
- $82,000 to $95,000 CAD / year
…with industry-leading ship management services. As owner and operator of the vessels, we provide skilled officers and crews dedicated to the safe, reliable, and economical operation of our…
Added 40 mins ago
Process Technologist - 42 hours
CityofOttawa
Ottawa, ON
…systems, provides technical expertise for wastewater treatment process technologies, and is responsible to protect public health by ensuring all environmental compliances and preventive and…
Added 56 mins ago
NA
Heavy Equipment Operator (Dozer D9 - D11) (Kearl)
North American Construction Group Inc.
Fort McMurray, AB
- Up to $56.5 CAD / hour
- Temporary
If you are chosen to move forward in our hiring process for a site-based role, you will be asked to provide the following:
Added 56 mins ago
T
Manager, Operational Foundations
Thumbtack
Remote, Canada
- Full-time
- Remote
…This is a high-impact player-coach role for a systems-minded operator who can improve today’s execution while building the durable operating foundation required for future…
Added 1 hour ago
AC
Fabrication & Machining Operator (Rotational Shifts)
Albarrie Canada Limited
Barrie, ON
- Full-time
…accommodations for people with disabilities throughout the application…
Added 1 hour ago
HP
03 Machine Operator
Hood Packaging Corporation
Cornwall, ON
- $24.96 to $25.57 CAD / hour
- Full-time
The Bag Machine Operator reports to the Production Supervisor. Machine Operator operates machinery in the most efficient manner possible creating a minimum amount of waste. Operator is…
Added 1 hour ago
HP
03 Machine Operator
Hood Packaging Corporation
Cornwall, ON
- $24.96 to $25.57 CAD / hour
- Full-time
The Bag Machine Operator reports to the Production Supervisor. Machine Operator operates machinery in the most efficient manner possible creating a minimum amount of waste. Operator is…
Added 1 hour ago
SI
Director of Customer Success
Supra ITS
Mississauga, ON
- Full-time
…Digital Transformation, Application Services, and Business Process Outsourcing (BPO) Services. Headquartered in Mississauga, Supra ITS operates with 650+ employees worldwide, including…
Added 1 hour ago
J
Side Boom/ Loader Operator - IOL Kearl LDP
Jardeg
Fort Mckay 174, AB
- Full-time
Position: Side Boom/ Loader Operator - IOL Kearl LDP
Added 1 hour ago
IR
L'opérateur de production d'embouteillage/Production Operator - Nights
Ice River Sustainable Solutions
Lachute, QC
- Internship
The bottling production operator plays a crucial role in our manufacturing process, responsible for ensuring the efficient and safe operation of bottling equipment. This role involves…
Added 1 hour ago
Security Operator, Security Operations Centre (9 months FT Contract)
Scotiabank
Toronto, ON
Use established criteria to identify, categorize and process information of relevance to risk exposure. Disseminate information through verbal and written incident notifications and summary…
Added 1 hour ago
HT
Material Handler
Husky Technologies
Bolton, ON
- Full-time
Receive, process and deliver incoming materials to appropriate work or storage areas using the Baan system and investigate discrepancies. Create and maintain locations and non-conformance…
Added 1 hour ago
W
Junior Process Engineer
Worley
Sarnia, ON
- Full-time
We are currently recruiting for a Junior Process Engineer. Our team includes world class experts and dynamic go-getters. This is a full-time position based in Sarnia, Ontario.
Added 1 hour ago
P
Extrusion Machine Operator
ProAmpac
Whitby, ON
- Full-time
As an Extrusion Operator, you’ll operate and maintain our blown-film extrusion equipment, monitor the manufacturing process, troubleshoot issues, and ensure our products consistently meet…
Added 1 hour ago
TD
Utility Tree Trimmer / Bucket Operator
The Davey Tree Expert Company
Pickering, ON
- Full-time
Added 1 hour ago
AC
Counsel, International and Regulatory Affairs
Air Canada
Dorval, QC
- Full-time
…it offers more travel choices than any other Canadian tour operator to hundreds of destinations worldwide, with a wide selection of hotels, flights, cruises, day tours, and car rentals. Its…
Added 1 hour ago
DI
Counsel, Claims Litigation
Definity Insurance Company
Edmonton, AB
- Full-time
Added 1 hour ago
MT
CAN: Operations Supervisor - Barrie
MV Transportation
Barrie, ON
- Full-time
Assists in the recruitment, selection and training of new operator
Added 1 hour ago
TC
Senior Strategic Sourcing Specialist
The CSL Group Inc
Montreal, QC
- Other
Proactively identify opportunities for process improvement and cost optimization.
Added 1 hour ago
P
Line Operator
PPG
Cambridge, ON
- Full-time
PPG Canada is hiring a Line Operator with an Opportunity to Build Your Career

OEG Inc.

Security Communications Agent (Full-time)

Edmonton, AB, T5J 0H6, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Experience: 1 year of experience in a security control room/dispatch environment.
Posting language: English
Posted: Nov 4, 2026

Original job description

OEG Sports & Entertainment delivers North America’s leading sports and entertainment experiences to connect our fans to their passions. Located in the heart of the ICE District, OEG owns the 5-time Stanley Cup Champion Edmonton Oilers, the WHL’s three-time Memorial Cup Champion Edmonton Oil Kings, and the AHL’s Bakersfield Condors. OEG operates Rogers Place, North America’s premier and most technologically advanced sports and entertainment venue. The 18,647 seat, $480 million arena is among the most technologically enabled sports facilities in North America as well as the first LEED Silver-certified NHL Facility in Canada.

Our vision is to be a World Leader in Sports & Entertainment. Together, we win on and off the ice by connecting fans to their passion, inspiring and investing in our communities, embracing growth and risk-taking, and celebrating a work-hard play-hard lifestyle.

Role Summary:

Communication Agents work in a fast-paced environment evaluating and dispatching appropriate units to calls for service for the Ice District, including Rogers Place and OEG Sports & Entertainment, while maintaining the day-to-day operations of the Security Control Room. Agents will monitor and control various equipment and technology to support in the deterrent of undesired activity and to help to maintain a safe and welcoming environment within the Ice District and venues.

Core Responsibilities and Duties:

Monitor, operate, and control computerized safety systems, including CCTV, on a continuous basis during normal and event operations.
Coordinate response to incidents by taking appropriate corrective actions and communicating status of safety systems to various personnel to ensure that they conclude the incidents in a manner that meets operational, environmental, and safety commitments.
Liaise with Emergency Responders, 911 Dispatch, and 24/7 Crisis Diversion (211) to request and direct resources in a concise and efficient manner.
Maintain constant watch over all operating equipment through monitoring control room instrumentation, computer screens and alarms, ensuring that the equipment is performing according to prescribed characteristics for a safe and efficient operation.
Utilize the various department-approved reporting methods to accurately record and log all appropriate incidents and logs as required for normal operations, incident response, and property tracking.
Work in collaboration with the Shipping & Receiving Administrator to assist guests, visitors, contractors, and internal departments with access control.
Support Event Command as an Event Dispatcher or Event CCTV Operator in a proficient manner.
Assist guests, visitors, contractors, and internal departments with access through electronic and key-based access control systems
Enforce policies and regulations while applying knowledge of specific acts, laws, and statutes

Does this sound like you?

You are invested in the public safety of Edmonton's downtown core
You understand crowd dynamics, individual behavior and safety issues
You are customer service driven
You have clear and concise verbal and written communication skills
You bring a committed and pro-active approach to upholding the Rogers Place guest experience philosophy
You are available to work evenings, weekends, and Holidays in a 4x4 shift rotation
You are passionate about Sports and Entertainment!

Education, Experience and Skills:

1 year of experience in a security control room/dispatch environment.
Possess intermediate level computer application knowledge.
Current First Aid and CPR certification will be considered an asset.
Ability to manage critical events and prioritize in an emergency, providing clear direction in operational, safety, and environmental tasks.
Punctuality, discipline, and sound judgement are critical in this environment.

What’s in it for you?

Career development support for those pursuing careers in law enforcement
100% Employer Paid Benefits + RSP Matching Program
Oilers, Oil Kings, and Live Entertainment Ticket Options
Healthcare and Lifestyle Spending Account Options
On-Site Parking and Transit Allowance
On-Site Gym
Beautiful Office Space located Downtown Edmonton within Rogers Place – with easy access to the LRT!
Social Work Culture + Employee Events

Next Steps:

Thank you for your interest in joining our team. Those moving forward in the process will be contacted by a member of our team.

Apply About employer

More about this job

Responsibilities

The Security Communications Agent monitors and operates computerized safety systems, including CCTV, to maintain a safe environment within the Ice District. They coordinate incident responses, liaise with emergency services, and manage access control for guests and staff.

Requirements

Candidates must have at least one year of experience in a security control room or dispatch environment and possess intermediate computer skills. The role requires the ability to work a 4x4 shift rotation, including evenings, weekends, and holidays.

Skills

Dispatching
CCTV monitoring
Emergency response coordination
Access control
Incident reporting
Customer service
Communication skills
Crowd dynamics
First aid
CPR
Policy enforcement
Safety systems management

Benefits

Employer paid benefits
RSP matching program
Ticket options for sports and entertainment
Healthcare spending account
Lifestyle spending account
On-site parking
Transit allowance
On-site gym
Career development support

Visa sponsorship

Not detected in the job text

Keywords

Security
Dispatch
CCTV
Safety systems
Emergency response
Access control
Incident logging
Rogers Place
Ice District
First Aid
CPR
Crowd dynamics
Operational security
Crisis diversion
Event command
Reporting
Surveillance

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