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Added 20 mins ago
C
Instrumentation Foreman
CDN
Kitimat, BC
- $78 to $81 CAD / hour
- Internship
CDN is a recognized industry leader in the energy services sector. CDN is a full-service provider with expertise in Electrical & Instrumentation maintenance, renewables/solar, major…
Added 20 mins ago
C
Instrumentation - Journeyperson
CDN
Kitimat, BC
- $68 to $70 CAD / hour
- Internship
CDN is a recognized industry leader in the energy services sector. CDN is a full-service provider with expertise in Electrical & Instrumentation maintenance, renewables/solar, major…
Added 50 mins ago
HT
Assembly Technician (Contract)
Husky Technologies
Bolton, ON
- Full-time
Highly competitive wages and shift premiums for afternoon/evening and weekend shifts (pay is dependent on experience and role/level)
Added 50 mins ago
HT
CNC Machinist - Rotational Shifts only + Benefits package + Paid time off +Shift Premium+ RRSP benefits
Husky Technologies
Bolton, ON
- Full-time
Title: CNC Machinist - Rotational Shifts only + Benefits package + Paid time off +Shift Premium+ RRSP benefits
Added 1 hour ago
HN
Millwright
Hartmann North America
Brantford, ON
- Internship
Hartmann Canada Inc, in Brantford, Ontario is a division of Hartmann North America. We are the world leader of moulded fibre egg cartons. The demand for moulded fibre and environmentally…
Added 1 hour ago
G
Health care Security Guard - Lake of the Woods Hospital Kenora
GardaWorld
ON · Kenora, ON
- Part-time
As a Tactical Security Guard, physical ability is essential as you will be moving around your entire shift, patrolling environments such as retail stores, airports, security facility…
Added 1 hour ago
R|
ACCESS ALS Program Development Manager
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Temporary
…regulatory flexibility, Access ALS positions Canada as a global leader in ALS drug…
Added 2 hours ago
PR
Electrical Maintenance Supervisor - $130k-$150k/yr + relocation assistance to Prince Rupert, BC!
Prince Rupert Grain Ltd.
AB · Alberta, Canada
- $130,000 to $150,000 CAD / year
- Full-time
Please note that some rotating weekend shift work is required. You will also be required to complete pre-employment medical testing, and possessing a valid driver's license is a must.
Added 2 hours ago
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Manager, Structures Design, Advanced Engineering
Bombardier
Dorval, QC
- Full-time
Work collaboratively with platforms internal and external suppliers and with each platform leader, to align on priorities and decisions
Added 2 hours ago
B
Manager, Structures Design, Advanced Engineering
Bombardier
Dorval, QC
- Full-time
Work collaboratively with platforms internal and external suppliers and with each platform leader, to align on priorities and decisions
Added 2 hours ago
Senior Manager, Account Management - Questbank
Questrade Financial Group
Toronto, ON
…operational risk management of the Account Management function. This leader manages and mentors Managers and, through them, Supervisors and Account Management Specialists, to drive superior…
Added 4 hours ago
BS
R&D Engineering Associate, Co-op/New Grad
Boston Scientific
Mississauga, ON
- Full-time
…variable compensation from time to time (e.g., any overtime and shift differential) and annual bonus target (subject to plan eligibility and other…
Added 5 hours ago
YO
Lifeguard & Swim Instructor
YMCA of Greater Toronto
Markham, ON
- Part-time
Complete a safety check of lifesaving equipment prior to each shift.
Added 5 hours ago
NA
Heavy Equipment Operator (Dozer Operator) (Fort Hills)
North American Construction Group Inc.
Fort McMurray, AB
- Temporary
Shift, site, and start times are subject to change.
Added 5 hours ago
OH
Registered Nurse- Specialist, Organ & Tissue Donation (Sudbury, Casual)
Ontario Health | Santé Ontario
Sudbury, ON · Greater Sudbury, ON
- Part-time
…across the province. Our vision is that together, we will be a leader in health and wellness for all. Our mission is to connect the health system to drive improved and equitable health…
Added 5 hours ago
IH
Registered Nurse (RN)| Medical/ Surgical
Interior Health Authority
Oliver, BC
- Internship
…Emergency beds it is staffed 24 hours a day with 2 RN’s on day shift as well as a 10 hour triage nurse, night shift is 2 RN’s. The acute care ward is 18 beds and is staffed with 2RN’s and…
Added 5 hours ago
IH
CT/IR Technologist
Interior Health Authority
Kamloops, BC
- Internship
Reporting to the Professional Practice Leader, and under the direction of a Radiologist, performs special procedures such as computer tomography (CT), and/or interventional, as designated.…
Added 5 hours ago
TC
Call Centre Booking Agent - Vancouver
Transdev Canada
Surrey, BC
- Internship
Open and/or close facility as per First Transit policy, depending upon work shift.
Added 5 hours ago
FH
Housekeeping Operations Manager
Fairmont Hotels & Resorts
Lake Louise, AB
- Full-time
…labor and supplies efficiently. This role requires a strategic leader with exceptional attention to detail, strong organizational skills, and a passion for creating exceptional guest…
Added 5 hours ago
PL
Front Desk Agent (Part Time)
Pomeroy Lodging
Olds, AB
- Part-time
…you will achieve excellence by maximizing room revenue every shift while delivering against key financial goals for the department. Ultimately, you are a key component in making each…
Added 5 hours ago
PL
Housekeeping Attendant
Pomeroy Lodging
Clairmont, AB
- Full-time
Prepares for shift with a well-stocked cart, including approved cleaning and guest room supplies. Ensures vacuum, mop, and dusters are clean and in good working order.
Added 5 hours ago
WC
(CAN) Leader de nuit
Walmart Canada
Sainte-Agathe-des-Monts, QC
- Full-time
…Assistant Manager. Manages accidents occurring during the overnight shift and ensures incidents are handled according to Company…
Added 5 hours ago
B
Facility Mechanic
BGIS
North Bay, ON
- Full-time
Scheduled evening and weekend work & 12 hours shift work is required.
Added 6 hours ago
NA
Heavy Equipment Operator (Haul Truck) (Fort Hills)
North American Construction Group Inc.
Fort McMurray, AB
- Up to $49.67 CAD / hour
- Temporary
Shift, site, and start times are subject to change.
Added 6 hours ago
S
HR Advisor Specialized in Labor Relations - Temporary
Safran
Mirabel, QC
- Full-time
Safran Landing Systems is a subsidiary of Safran Landing Systems, a global leader in landing and braking systems for aircraft. The Mirabel plant is dedicated to the manufacturing of major…

OEG Inc.

Security Communications Agent (Full-time)

Edmonton, AB, T5J 0H6, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Experience: 1 year of experience in a security control room/dispatch environment.
Posting language: English
Posted: Nov 4, 2026

Original job description

OEG Sports & Entertainment delivers North America’s leading sports and entertainment experiences to connect our fans to their passions. Located in the heart of the ICE District, OEG owns the 5-time Stanley Cup Champion Edmonton Oilers, the WHL’s three-time Memorial Cup Champion Edmonton Oil Kings, and the AHL’s Bakersfield Condors. OEG operates Rogers Place, North America’s premier and most technologically advanced sports and entertainment venue. The 18,647 seat, $480 million arena is among the most technologically enabled sports facilities in North America as well as the first LEED Silver-certified NHL Facility in Canada.

Our vision is to be a World Leader in Sports & Entertainment. Together, we win on and off the ice by connecting fans to their passion, inspiring and investing in our communities, embracing growth and risk-taking, and celebrating a work-hard play-hard lifestyle.

Role Summary:

Communication Agents work in a fast-paced environment evaluating and dispatching appropriate units to calls for service for the Ice District, including Rogers Place and OEG Sports & Entertainment, while maintaining the day-to-day operations of the Security Control Room. Agents will monitor and control various equipment and technology to support in the deterrent of undesired activity and to help to maintain a safe and welcoming environment within the Ice District and venues.

Core Responsibilities and Duties:

Monitor, operate, and control computerized safety systems, including CCTV, on a continuous basis during normal and event operations.
Coordinate response to incidents by taking appropriate corrective actions and communicating status of safety systems to various personnel to ensure that they conclude the incidents in a manner that meets operational, environmental, and safety commitments.
Liaise with Emergency Responders, 911 Dispatch, and 24/7 Crisis Diversion (211) to request and direct resources in a concise and efficient manner.
Maintain constant watch over all operating equipment through monitoring control room instrumentation, computer screens and alarms, ensuring that the equipment is performing according to prescribed characteristics for a safe and efficient operation.
Utilize the various department-approved reporting methods to accurately record and log all appropriate incidents and logs as required for normal operations, incident response, and property tracking.
Work in collaboration with the Shipping & Receiving Administrator to assist guests, visitors, contractors, and internal departments with access control.
Support Event Command as an Event Dispatcher or Event CCTV Operator in a proficient manner.
Assist guests, visitors, contractors, and internal departments with access through electronic and key-based access control systems
Enforce policies and regulations while applying knowledge of specific acts, laws, and statutes

Does this sound like you?

You are invested in the public safety of Edmonton's downtown core
You understand crowd dynamics, individual behavior and safety issues
You are customer service driven
You have clear and concise verbal and written communication skills
You bring a committed and pro-active approach to upholding the Rogers Place guest experience philosophy
You are available to work evenings, weekends, and Holidays in a 4x4 shift rotation
You are passionate about Sports and Entertainment!

Education, Experience and Skills:

1 year of experience in a security control room/dispatch environment.
Possess intermediate level computer application knowledge.
Current First Aid and CPR certification will be considered an asset.
Ability to manage critical events and prioritize in an emergency, providing clear direction in operational, safety, and environmental tasks.
Punctuality, discipline, and sound judgement are critical in this environment.

What’s in it for you?

Career development support for those pursuing careers in law enforcement
100% Employer Paid Benefits + RSP Matching Program
Oilers, Oil Kings, and Live Entertainment Ticket Options
Healthcare and Lifestyle Spending Account Options
On-Site Parking and Transit Allowance
On-Site Gym
Beautiful Office Space located Downtown Edmonton within Rogers Place – with easy access to the LRT!
Social Work Culture + Employee Events

Next Steps:

Thank you for your interest in joining our team. Those moving forward in the process will be contacted by a member of our team.

Apply About employer

More about this job

Responsibilities

The Security Communications Agent monitors and operates computerized safety systems, including CCTV, to maintain a safe environment within the Ice District. They coordinate incident responses, liaise with emergency services, and manage access control for guests and staff.

Requirements

Candidates must have at least one year of experience in a security control room or dispatch environment and possess intermediate computer skills. The role requires the ability to work a 4x4 shift rotation, including evenings, weekends, and holidays.

Skills

Dispatching
CCTV monitoring
Emergency response coordination
Access control
Incident reporting
Customer service
Communication skills
Crowd dynamics
First aid
CPR
Policy enforcement
Safety systems management

Benefits

Employer paid benefits
RSP matching program
Ticket options for sports and entertainment
Healthcare spending account
Lifestyle spending account
On-site parking
Transit allowance
On-site gym
Career development support

Visa sponsorship

Not detected in the job text

Keywords

Security
Dispatch
CCTV
Safety systems
Emergency response
Access control
Incident logging
Rogers Place
Ice District
First Aid
CPR
Crowd dynamics
Operational security
Crisis diversion
Event command
Reporting
Surveillance

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