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Added 3 mins ago
RS
Diesel Mechanic Technician Trainee
Ryder Supply Chain Solutions
Brampton, ON
- Full-time
Ability to work independently and as a member of a team
Added 3 mins ago
T
Personal Banking Associate Trainee (Full time)- Langelier, Montreal
TD
Montreal, QC
- Full-time
…with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD…
Added 3 mins ago
JI
Merchandising Associate - Reset Team
J.D. Irving, Limited
Fredericton, NB
- Full-time
…source of home improvement products through superior customer service and know-how, quality products, and everyday great prices. We protect our customers and staff by hiring and training…
Added 3 mins ago
JI
WFM Scheduler
J.D. Irving, Limited
Saint John, NB
- Full-time
…source of home improvement products through superior customer service and know-how, quality products, and everyday great prices. We protect our customers and staff by hiring and training…
Added 3 mins ago
A(
Account Manager
AXIS (AXIS Capital)
Toronto, ON
- Full-time
…and reinsurance. We stand apart for our outstanding client service, intelligent risk taking and superior risk adjusted returns for our shareholders. We also proudly maintain an…
Added 3 mins ago
BE
Rental Coordinator
Battlefield Equipment Rentals
Ajax, ON
- Full-time
As a Rental Coordinator, you’ll be a key team member, helping to keep our operations running smoothly and our clients coming back for more.
Added 3 mins ago
BE
Rental Coordinator
Battlefield Equipment Rentals
Halifax, NS
- Full-time
As a Rental Coordinator, you’ll be a key team member, helping to keep our operations running smoothly and our clients coming back for more.
Added 3 mins ago
YO
Cleaner (Part-Time)
YMCA of Hamilton|Burlington|Brantford
Hamilton, ON
- Part-time
In addition to working with an amazing team in an inclusive and collaborative working environment that encourages creativity, curiosity, and celebrates success, we offer:
Added 17 mins ago
RM
Environmental Services I
Ross Memorial Hospital
Kawartha Lakes, ON · Lindsay, ON
- Temporary
The Environmental Services Department is currently seeking a temporary part-time Environmental Services I team member.
Added 17 mins ago
TB
Client Experience Coordinator
The BUSY Group Canada
Cargill, ON
- Full-time
· Register and onboard new clients, collect required information and consent, and ensure records are complete before referral to the appropriate team member.
Added 17 mins ago
TV
Community Health Worker
The Vaughan Community Health Centre
Maple, ON
- Full-time
VCHC has implemented a direct referral system to improve access to inter-professional care by allowing non-team-based family physicians to connect vulnerable (medically and socially…
Added 17 mins ago
M
Guest Environment Expert - Part-Time
Marriott
Edmonton, AB
- Part-time
…Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we…
Added 17 mins ago
M
Food Runner
Marriott
NS · Halifax, NS
- Full-time
…maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality…
Added 17 mins ago
SS
Dietary Aide-Certified | Permanent Part Time | Pot Wash
Sienna Senior Living
Toronto, ON
- Part-time
You will be a welcomed member of the Long Term Care team, working in a fast-paced environment where you will make a meaningful difference in residents’ lives. As a Dietary Aide you will do…
Added 17 mins ago
SS
Dietary Aide Casual
Sienna Senior Living
Port Coquitlam, BC
- Part-time
You will be a welcomed member of the Long Term Care team, working in a fast-paced environment where you will make a meaningful difference in residents’ lives. As a Dietary Aide you will do…
Added 17 mins ago
JC
Fire Preventative Sales Representative
Johnson Controls
Delta, BC · Vancouver, BC · CAN BC DELTA
- Full-time
…buildings to serve people, places and the planet. Join a winning team that enables you to build your best future! Our teams are uniquely positioned to support a multitude of industries…
Added 17 mins ago
Project Manager, Transit Safety
CityofOttawa
Ottawa, ON
Service: Safety, Regulatory, Trng & Dev Service
Added 17 mins ago
Customer Experience Associate - Tatamagouche, NS (37.5 Hours / Week)
Scotiabank
Tatamagouche, NS
Our Customer Experience Associates are people-centric and connect with customers in a relatable way. As an essential member of the Canadian Banking Branch network, the focus is to provide…
Added 17 mins ago
Financial Advisor - Woodstock (37.5 Hours/week)
Scotiabank
London, ON
Our Advisors are customer-centric and able to connect with people in a relatable way. As an essential member of the Canadian Banking Branch network, our focus is to provide exceptional…
Added 17 mins ago
M
Rail Operations Analyst (Train Simulation and Modelling)
Metrolinx
Canada
- Full-time
Knowledge of front-line transit operations, safety programs, transportation planning, and the ability to work independently or as a team member, with good organizational skills.
Added 17 mins ago
Oncology Nurse II - Repost
Winnipeg Regional Health Authority
Winnipeg, MB
…shared vision of leading the way in cancer control drives every member of our team. CancerCare Manitoba is the perfect place to thrive if you're seeking a fulfilling career in an…
Added 17 mins ago
OS
Agent(e) au service à la clientèle
Oeil Santé MD
Montreal, QC
- Full-time
Join our team, where our Great Place to Work® certification reflects our commitment to fostering a supportive and inclusive culture for every member of our organization.
Added 17 mins ago
SB
Captain, Gulfstream G280
Skyservice Business Aviation
Mississauga, ON
- Full-time
Skyservice is the North American market leader in business aviation. Built on the key principles of safety and service excellence, we offer full-service support and expertise in aircraft…
Added 17 mins ago
Care Team Assistant - Long Term Care/Veteran's Unit
Nova Scotia Health and IWK Health
Middleton, NS
…supervision or direction of regulated health professionals, the Care Team Assistant provides direct, hands-on care based on the needs of the patient and program/unit. As a member of the…
Added 32 mins ago
Senior Storage & Backup Administrator
Rogers Communications
Calgary, AB
May be expected to engage on Service Requests/Incident/Changes/Problems that are escalated to the team in ServiceNow both regarding program activities and regular day-to-day as time permits.

Oeil Santé MD

Agent(e) au service à la clientèle

Montreal, QC, Canada

Full-time

Apply About employer

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Job details

Job type: Full-time
Posting language: English · French
Posted: Oct 21, 2026

Original job description

English section of this bilingual listing.

See if you're our next:

CUSTOMER SERVICE REPRESENTATIVE

Eye Health MD (an affiliate of Vision Group) is a specialized eye care clinic offering advanced ophthalmic services and state-of-the-art technology. A leader in its field, Eye Health MD provides world-class eye care and treatments. Our advanced eye care clinics offer specialized services to patients with serious eye conditions such as cataracts, macular degeneration, glaucoma, and other diseases requiring specialist care.

Join our team, where our Great Place to Work® certification reflects our commitment to fostering a supportive and inclusive culture for every member of our organization.

A Clear Look at Your Benefits

You enjoy free LASIK surgery, 3 weeks of vacation, 3 sick days, 1 floating holiday, and 1 wellness day.
You benefit from group insurance, telemedicine services, and a group RRSP with employer contributions.
You work alongside ophthalmology experts and are part of one of Canada's Best Managed Companies.

Your Responsibilities at a Glance

You handle customer inquiries (by phone and email), responding to patients' questions, concerns, and requests with courtesy to ensure their complete satisfaction.
You create and manage patient files while delivering exceptional customer service.
You provide patients with all the information they need about their appointments.
You manage voicemail messages and various callback lists.
You enter accurate and up-to-date patient information into the computer system.
You receive external referrals and schedule appointments for these patients.

A Clear View of Your Strengths

You have experience as a customer service representative, receptionist, medical secretary, or administrative assistant AND/OR possess excellent customer service skills.
You thrive in a dynamic, fast-paced environment.
You are comfortable using computers, technology, and Microsoft 365 (knowledge of electronic medical record systems is an asset).
You demonstrate a strong customer focus and emotional intelligence.
You stand out for your organizational skills, teamwork, and ability to work independently.
You have excellent communication skills, are fluent in French, and have upper-intermediate English proficiency due to the nature of the role and interactions with our English-speaking patients.
Schedule: You are available to work Monday to Friday, from 8:00 a.m. to 4:00 p.m. (with some flexibility for potential schedule changes).

Regardless of your background, we're looking for the person behind the résumé. With in-house training available, what matters most to us is your motivation and willingness to learn. These are the qualities we value most in our selection process.

Read the full bilingual original

Voyez si vous êtes notre prochain(e):

AGENT(E) AU SERVICE À LA CLIENTÈLE

Œil Santé MD (une société affiliée à Groupe Vision) est une clinique oculaire spécialisée offrant des services de soins ophtalmologiques avancés et une technologie de pointe. Elle est chef de file dans son secteur, fournissant des soins et des traitements oculaires de classe internationale. Nos cliniques de soins oculaires avancés offrent des services spécialisés aux patients présentant les affections oculaires graves comme la cataracte, la dégénérescence maculaire, le glaucome et d’autres maladies qui exigent les soins d’un spécialiste.

Rejoignez notre équipe, où notre certification Great Place to Work® représente notre engagement à créer une culture de soutien et d'intégration pour chaque membre de notre organisation.

Regard sur vos avantages

Vous occupez un poste permanent à temps plein (40H).
Vous profitez d’une chirurgie LASIK gratuite, 3 semaines de vacances, 3 journées de maladie, 1 congé mobile & 1 journée de mieux-être.
Vous bénéficiez d’une assurance collective, un service de télémédecine & un REER collectif avec contribution de l'employeur.
Vous travaillez avec des experts de l’ophtalmologie et êtes membre de l'une des Société les mieux gérées au Canada.

Vos tâches en un coup d’œil

Vous recevez les demandes des clients (par téléphone et par courriel) et répondez aux questions, préoccupations et demandes des patients avec courtoisies afin d’assurer leur entière satisfaction.
Vous créez et gérez les dossiers des patients tout en assurant un service clientèle irréprochable.
Vous fournissez aux patients toutes les informations relatives aux rendez-vous.
Vous gérez la boîte vocale et les différentes listes de rappel.
Vous saisissez les informations nécessaires et actuelles sur les patients dans le système informatique.
Vous recevez les références externes et prenez les rendez-vous pour ces patients.

Une vue claire de vos atouts

Vous avez de l’expérience comme agent au service client, réceptionniste, secrétaire médical ou assistant administratif ET/OU possédez d'excellentes aptitudes en service à la clientèle.
Vous prospérez tout particulièrement dans un environnement dynamique à rythme rapide.
Vous êtes à l'aise avec les outils informatiques, la technologie et Microsoft 365 (la connaissance des systèmes de DME est un atout).
Vous faites preuve d’une solide orientation-client et intelligence émotionnelle.
Vous vous démarquez par vos aptitudes pour l’organisation, le travail d'équipe et l’autonomie.
Vous avez d'excellentes aptitudes en communication, vous parlez français et maîtrisez l'anglais de niveau intermédiaire avancé en raison de la nature des tâches ou d'interactions avec nos patients anglophones.
Horaire: Vous êtes disponible pour travailler du lundi au vendredi de 8h00 à 16h00 (avec une certaine flexibilité pour d'éventuelles variations d’horaire).

Adresse - Décarie: 8000 boul. Décarie, #440, Montréal, QC H4P 2S4 (accessible par métro (de la Savane), bus et voiture).

De notre point de vue

Peu importe votre profil, nous cherchons avant tout une personne au-delà du CV, puisque vous pouvez bénéficier d’une formation à l’interne. Seules votre motivation et votre envie d’apprendre font partie de nos critères de sélection.

See if you're our next:

CUSTOMER SERVICE REPRESENTATIVE

Join our team, where our Great Place to Work® certification reflects our commitment to fostering a supportive and inclusive culture for every member of our organization.

A Clear Look at Your Benefits

You hold a permanent, full-time position (40H).
You enjoy free LASIK surgery, 3 weeks of vacation, 3 sick days, 1 floating holiday, and 1 wellness day.
You benefit from group insurance, telemedicine services, and a group RRSP with employer contributions.
You work alongside ophthalmology experts and are part of one of Canada's Best Managed Companies.

Your Responsibilities at a Glance

You handle customer inquiries (by phone and email), responding to patients' questions, concerns, and requests with courtesy to ensure their complete satisfaction.
You create and manage patient files while delivering exceptional customer service.
You provide patients with all the information they need about their appointments.
You manage voicemail messages and various callback lists.
You enter accurate and up-to-date patient information into the computer system.
You receive external referrals and schedule appointments for these patients.

A Clear View of Your Strengths

You have experience as a customer service representative, receptionist, medical secretary, or administrative assistant AND/OR possess excellent customer service skills.
You thrive in a dynamic, fast-paced environment.
You are comfortable using computers, technology, and Microsoft 365 (knowledge of electronic medical record systems is an asset).
You demonstrate a strong customer focus and emotional intelligence.
You stand out for your organizational skills, teamwork, and ability to work independently.
You have excellent communication skills, are fluent in French, and have upper-intermediate English proficiency due to the nature of the role and interactions with our English-speaking patients.
Schedule: You are available to work Monday to Friday, from 8:00 a.m. to 4:00 p.m. (with some flexibility for potential schedule changes).

Location - Décarie: 8000 Décarie Blvd., Suite 440, Montreal, QC H4P 2S4 (accessible by metro (De la Savane station), bus, and car).

From Our Point of View

Apply About employer

More about this job

Responsibilities

The agent will handle patient inquiries via phone and email while managing patient files and appointment scheduling. They are responsible for maintaining accurate patient records and providing exceptional service in a fast-paced clinical environment.

Requirements

Candidates should have experience in customer service, reception, or medical administration and possess strong organizational and communication skills. Proficiency in Microsoft 365 is required, along with fluency in French and upper-intermediate English.

Skills

Customer service
Receptionist duties
Medical secretarial skills
Administrative support
Microsoft 365
Electronic medical records
Communication
Emotional intelligence
Organizational skills
Teamwork
Autonomy
Data entry
Appointment scheduling
Bilingualism

Benefits

Free LASIK surgery
3 weeks of vacation
3 sick days
1 floating holiday
1 wellness day
Group insurance
Telemedicine services
Group RRSP with employer contributions

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Ophthalmology
Medical Clinic
Patient Care
Microsoft 365
Electronic Medical Records
Receptionist
Administrative Assistant
Scheduling
Data Entry
Healthcare
Great Place to Work
LASIK
RRSP
Telemedicine

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