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Stage - Hiver 2027 - Gestion et analyse de données clients / Internship - Winter 2027 - Customer Master Data Analysis and Management
RTX
Longueuil, QC
- Full-time
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Workforce Analyst, Winter 2027 (Co-op/Internship) - 8 Months
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Team Lead Occupancy & Space Planning
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Come and meet a manager for an on-site interview.
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Okanagan College

IT Business Analyst (On Call)

Kelowna, BC, Canada

Salary Range: $35.07 -$40.07 hourly Bargaining Unit: Support Appointment Type: Non-Regular On-Call Schedule: On Call Work As Available Posting Closing Date: October 18, 2026

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Job details

Pay: Salary Range: $35.07 -$40.07 hourly Bargaining Unit: Support Appointment Type: Non-Regular On-Call Schedule: On Call Work As Available Posting Closing Date: October 18, 2026
Apply by: Oct 18, 2026
Posting language: English
Posted: Oct 6, 2026

Original job description

When you join Okanagan College, you’re joining a team that’s transforming lives and communities.

Every course you create, every student you support and every connection you build, it all matters.

Be a part of a vibrant campus community, where the work you do every day truly makes a difference.

Salary Range: $35.07 -$40.07 hourly
Bargaining Unit: Support
Appointment Type: Non-Regular On-Call
Schedule: On Call Work As Available
Posting Closing Date: October 18, 2026

Special Instructions to Applicants:

Shortlisted internal candidates must notify the current Support Staff Bargaining Chairperson and People Services if they want a Union Observer during interviews and final selection of candidates.

\nYour Opportunity

Under the general direction of the Manager of Software & Enterprise Systems, the IT Agile Project Coordinator plays a key role in coordinating a variety of technology initiatives that support the College’s strategic and operational goals. This position works collaboratively across teams and departments to support the successful delivery of IT projects, including software upgrades, system integrations, modernization efforts, and business process improvements. The Coordinator facilitates agile planning activities, supports stakeholder engagement, helps define and track scope, schedule, risks and quality, and assists teams through iterative delivery cycles. They also develop project plans and status reports. Acting as a servant leader, the Coordinator focuses on removing blockers, reducing lead times, and enabling smooth collaboration between IT and the business. This role supports continuous learning, high-quality delivery, and timely stakeholder communication across all project lifecycle phases.

Functions and Duties

Supports the coordination of project and product delivery activities across discovery, development, testing, and deployment phases using Agile, Kanban, and hybrid methodologies as appropriate.
Helps define work items and priorities in collaboration with stakeholders, contributing to backlog grooming, sprint planning, and continuous delivery roadmaps.
Coordinates schedules, tracks sprint progress, and monitors delivery milestones and blockers, using Agile project management tools and visual boards.
Facilitates and documents agile ceremonies such as daily stand-ups, sprint reviews, retrospectives, and planning sessions.
Collaborates with stakeholders to understand, document, and clarify evolving business and technical requirements.
Contributes to developing and continuously refining communication plans, stakeholder updates, and team knowledge-sharing practices.
Supports quality assurance practices, including user acceptance testing coordination, peer reviews, and post-deployment validation, while advocating for test automation tools where applicable.
Assists in identifying and documenting risks, blockers, and change impacts; helps teams navigate scope changes and promotes timely resolution.
Participates in team retrospectives and lessons-learned reviews, supporting continuous improvement in delivery practices and team dynamics.
Fosters a collaborative, inclusive, and psychologically safe environment for team members and stakeholders.
Engages in research and adoption of tools, trends, and practices in agile delivery, testing, DevOps, and modern product management (including AI) to support innovation.
Advocate for efficiency and productivity around IT service, project and product delivery.
Performs other coordination, facilitation, and support duties as assigned

Education and Experience

Completion of Grade 12 and a Diploma or technical training of 2 years in a related discipline (or equivalent).
A degree in Computer Science or a related program is preferred.
Minimum four (4) years of relevant experience in project or product delivery, including agile team coordination, use of Agile or hybrid project management tools, and active involvement in the software development lifecycle.
Certifications such as PMP, PMI-ACP, or Certified ScrumMaster (CSM) are considered assets.
Previous experience with Ellucian Banner ERP in Higher Education is a key differentiator.

Skills and Abilities

Strong familiarity with Agile frameworks (e.g., Scrum, Kanban) and software development lifecycle (SDLC) practices.
Experience using project management and collaboration tools (e.g., MS Planner, Loop, TDX, GitLab, etc.).
Demonstrated ability to coordinate iterative delivery cycles and support cross-functional teams through change.
Excellent interpersonal, written, and verbal communication skills to engage diverse stakeholders.
Ability to document user stories, backlog items, workflows, and testing outcomes clearly and concisely.
Capable of surfacing and helping resolve blockers to keep teams focused and productive.
Proactive mindset with attention to detail and appetite for action and results.
Strong analytical and problem-solving skills with an emphasis on team and outcome over hierarchy.
Comfortable working in a dynamic environment with shifting priorities and ambiguity.
Demonstrated commitment to continuous learning and improvement.
High level of empathy, professionalism, and customer service orientation.

Our Values

Students first: Creating meaningful life-long educational opportunities of the highest quality for alumni, current, and future students is at the heart of everything we do.
Community: We are one College. We enthusiastically embrace the opportunity to work with, learn from, and support everyone we encounter collaboratively and collegially.
Respect: We welcome, embrace, and celebrate that which make us unique in creating an environment in which every individual is valued, affirming our commitment to human dignity for all.
Courage: We are courageous in our actions in areas that contribute to positive change in our communities and beyond. We have the courage to be vulnerable. We are truthful, sincere, and act ethically with honesty and fairness.
Relationships: We steward meaningful relationships built on a foundation of reciprocity. We are compassionate, empathic, and care for the holistic well-being of students, employees, community members, and the land.
Distinction: We choose activities in which we can achieve excellence and positively impact society.

Okanagan College is committed to increasing the equitable and inclusive participation of marginalized people in all aspects of college life. We welcome and encourage applications from Indigenous Peoples, Black People, members of racialized groups/visible minorities, people with disabilities and people with diverse gender identities or expressions. People with disabilities who anticipate needing accommodations for any part of the application process may contact, in confidence, AccessibilityHR@okanagan.bc.ca.

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More about this job

Responsibilities

The IT Agile Project Coordinator facilitates technology initiatives by coordinating project delivery, managing agile ceremonies, and tracking progress across the software development lifecycle. They act as a servant leader to remove blockers, ensure high-quality delivery, and foster collaboration between IT and business stakeholders.

Requirements

Candidates must have a minimum of four years of relevant experience in project or product delivery and a diploma or technical training of at least two years. Proficiency in Agile frameworks and experience with project management tools are required, while a degree in Computer Science and certifications like PMP or CSM are preferred.

Skills

Agile
Scrum
Kanban
Project management
Stakeholder engagement
Business process improvement
Technical documentation
Quality assurance
User acceptance testing
Risk management
Communication
Problem-solving
Collaboration
DevOps
Product management

Visa sponsorship

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Keywords

Agile
Scrum
Kanban
SDLC
Project Management
Software Development
System Integration
Business Process Improvement
Stakeholder Engagement
User Acceptance Testing
Quality Assurance
DevOps
Product Management
Ellucian Banner
ERP
PMP
PMI-ACP
Certified ScrumMaster
MS Planner
GitLab
TDX
Iterative Delivery
Backlog Grooming
Sprint Planning
Risk Management
Change Management
Higher Education
IT Services
Servant Leadership
AI

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