Customer service representative jobs in Canada

Find customer service representative jobs across Canada. Choose a place, compare current openings and read the employer’s requirements.

Counted Sep 18, 2026

Hiring at a glance

View jobs

Open jobs: 1,797
Employers: 500

Advertised starting pay

Average starting payCAD / hour: $19.76Across 221 listings
Average starting payCAD / year: $46,381Across 46 listings

Employer-advertised starting pay, not employee salaries. Currencies and pay periods stay separate.

Where work happens

Remote: 2%31 listings
Hybrid: 7%134 listings
On-site: 91%1,630 listings

Not specified: <1% (2 listings)

Employers hiring include Circle K (232), Farm Boy Inc. (174), Dollar Tree Stores (169).

Sources & calculation notes

These figures describe the listings on this role page at the date shown, not the whole job market. Listings can change.

Employer-listed minimums from at least 10 listings per currency and pay period. These are advertised starting amounts, not employee salaries. Jobs without a minimum and unusual amounts are excluded.

Hybrid and on-site classifications may be inferred from descriptions. Check the original ad. How we count

Customer service representative jobs in Canada

Save this search

Contact Centre Representative II (Experienced)
The Sydney Call Centre
Sydney Indian Reserve No. 28A, NS · Sydney, NS
Other
MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver…
Préposé au service à la clientèle - Admin/Direction
Greenfield Global
Boucherville, Quebec
Full-time
Greenfield is looking for a Customer Service Representative to join our growing team.
Bilingual Call Centre Agent
Brink’s Inc
Toronto, Ontario
Part-time
The Brink’s National Client Services (BNCS) team is committed to putting customers at the center of everything we do while delivering a best-in-class customer experience.
Customer Service Agent 2-PT-Term-Stratford
Serco
Stratford, Ontario
Temporary
Provides excellent customer service during the delivery all Driver Examination Services.
Customer Service Representative (FULL-TIME)
MCI
Edwardsville, Nova Scotia
Full-time
MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver…
Bilingual Customer Service Representative (FULL-TIME)
MCI
Edwardsville, Nova Scotia
Full-time
MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver…
Customer Service Representative
Harding Medical
Halifax, Nova Scotia
Full-time
Harding Medical is searching for Customer Service Representative t
Customer Service Representative
U-Haul
Toronto, ON · Scarborough, Ontario
…in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive…
Customer Service Representative (Part time)
Circle K
Charlottetown, PE
Part-time
As a Customer Service Representative, you will enjoy:
Customer Service Representative
Inspire Direct Marketing
Remote, Canada
$20 to $24 CAD / hour
Full-time · Remote
…new ways to delight on every call. We are all about teamwork, customer connections and most importantly, having fun while we do…
Bilingual Customer Service Representative
MCI
Sydney, Nova Scotia
Full-time
MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver…
Call Centre Agent
MCI
Sydney, Nova Scotia
Full-time
MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver…
Customer Service Agent (Hiring Immediately)
MCI
Edwardsville, Nova Scotia
Full-time
We are looking for Customer Service Representatives to support inbound customer service, help desk, and back-office processing representatives for commercial and public sector support posit
Customer Service Agent
MCI
Sydney, Nova Scotia
Full-time
MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver…
CUSTOMER SERVICE REPRESENTATIVE (Full-Time)
MCI
Sydney, Nova Scotia
Full-time
CUSTOMER SERVICE REPRESENTATIVE (FULL-TIME & PART-TIME)
Contact Centre Representative II (Experienced)
MCI
Sydney, Nova Scotia
Full-time
MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver…
Call Center Customer Service Representative
MCI
Edwardsville, Nova Scotia
Full-time
MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver…
Contact Center Customer Service Representative
MCI
Edwardsville, Nova Scotia
Full-time
MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver…
Sydney Customer Service Representative (Full-Time)
MCI
Sydney, Nova Scotia
Full-time
We are looking for customer service representatives to support inbound customer service, help desk, and back-office processing representatives for commercial and public sector support…
Customer Service Representative / Customer Care Associate
Linde
Quebec, Quebec
Full-time
Customer Service Representative / Customer Care Associate (full time)
Retail Customer Service Representative – Pop-Up Shops (Vernon)
Okanagan College
Vernon, BC
Retail Customer Service Representative – Pop-Up Shops (Penticton)
Okanagan College
Penticton, BC
Retail Customer Service Representative – Pop-Up Shops (Salmon Arm)
Okanagan College
Salmon Arm, BC
Retail Customer Service Representative – Pop-Up Shops (Kelowna)
Okanagan College
Kelowna, BC
Customer Service Associate (Counter and Warehouse)
EMCO Corporation
Peace River, AB
Full-time
At EMCO Corporation, we are committed to providing sustainable solutions to our customers and communities in which we live and serve. Our talented and passionate te

Okanagan College

Retail Customer Service Representative – Pop-Up Shops (Penticton)

Penticton, BC, Canada

Pay: Salary Range: $26.05 to $29.74 hourly Bargaining Unit: Support Appointment Type: Non-Regular On-Call Posting Closing Date: Open Until Filled

Apply About employer

Applications open in a new tab.

At a glance

Automatically prepared from the listing. Check the original description for the full requirements.

Jump to the original description

Responsibilities

The Customer Service Representative operates temporary campus pop-up stores by managing retail sales, distributing pre-packaged orders, and maintaining organized pick-up areas. They provide courteous assistance to students and staff while ensuring efficient inventory handling and point-of-sale transaction processing.

Requirements

Candidates must have completed Grade 12 or an equivalent education. At least one year of recent experience in customer service, retail, or cashier roles is required.

Experience

0 to 2 years

Education

high school

Working hours

40 hours per week

Job type

Temporary

Work arrangement

On-site

Skills

Customer service
Retail sales
Cash handling
Point-of-sale systems
Inventory management
Interpersonal skills
Communication
Organizational skills
Problem solving
Teamwork
Mathematical calculations
Logistics support

Visa sponsorship

Not detected in the job text

Keywords

Retail
Customer Service
Pop-up Shop
Point-of-sale
Cash Handling
Inventory
Logistics
Campus Store
Retail Services
Transaction Processing
On-call
Support Staff

Original job description

When you join Okanagan College, you’re joining a team that’s transforming lives and communities.

Every course you create, every student you support and every connection you build, it all matters.

Be a part of a vibrant campus community, where the work you do every day truly makes a difference.

Salary Range: $26.05 to $29.74 hourly
Bargaining Unit: Support
Appointment Type: Non-Regular On-Call
Posting Closing Date: Open Until Filled

Special Instructions to Applicants:

Shortlisted internal candidates must notify the current Support Staff Bargaining Chairperson and People Services if they want a Union Observer during interviews and final selection of candidates.

\nYour Opportunity

Under the general supervision of the Retail Services & Logistics Manager, the Customer Service Representative (CSR) – Pop-Up Store (On-Call) supports Campus Store operations during peak periods and as scheduled. The position operates temporary Campus Store pop-up locations by distributing pre-packaged course material orders, stocking customer pick-up lockers, processing retail sales of Campus Store merchandise, and providing routine customer service to students, staff, and the public. The position maintains an organized and welcoming pick-up area and performs related duties as required.

Functions and Duties

Provides friendly and courteous customer service by greeting customers, answering routine questions regarding Campus Store products and services, and directing more complex inquiries to the appropriate staff member.
Distributes pre-packaged customer orders by verifying customer identity, locating prepared orders, and providing orders directly to customers or assisting with smart locker pick-up as required.
Loads and replenishes customer pick-up lockers with pre-packaged orders to support efficient self-service collection.
Processes retail sales of Campus Store merchandise, including clothing and other retail items, using the point-of-sale system; accepts electronic payments and follows established cash handling and transaction procedures.
Processes intercampus deliveries of merchandise and customer orders by unpacking, organizing, and storing in designated locations for pickup, while maintaining orderly stock and storage areas.
Sets up and maintains temporary Campus Store pop-up locations, ensuring merchandise is displayed neatly and the work area remains clean, organized, and welcoming.
Identifies routine issues such as missing orders, damaged merchandise, or customer concerns and refers unresolved matters to the Retail Services & Logistics Manager or designated Campus Store staff.
Performs general housekeeping duties to maintain a clean, safe, and organized work environment.
Performs other related duties as assigned.

Education and Experience

Completion of Grade 12 or equivalent.
One year of recent customer service, retail, cashier, or related experience.

Skills and Abilities

Demonstrates a strong commitment to customer service excellence and the delivery of a positive retail and customer pick-up experience.
Strong customer service and interpersonal skills with the ability to deal tactfully, diplomatically, and professionally with students, staff, clients, and the public.
Ability to build and maintain effective working relationships in a collaborative, team-oriented environment to support high levels of customer service.
Sales-oriented with the ability to identify opportunities to enhance customer experience, increase sales, and improve Campus Store services and merchandise offerings.
Adaptable and open to learning new systems, processes, products, and technologies.
Strong organizational skills with the ability to communicate promptly and effectively regarding operational issues, customer concerns, and service requirements.
Proficient using point-of-sale systems and standard office software; ability to troubleshoot routine system or data entry issues.
Ability to maintain a positive, professional, and customer-focused attitude in a dynamic work environment.
Ability to perform basic mathematical calculations accurately for cash handling, inventory, and retail transactions.
Physical ability to lift and move up to 30 pounds.
Excellent written and verbal communication skills.

Our Values

Students first: Creating meaningful life-long educational opportunities of the highest quality for alumni, current, and future students is at the heart of everything we do.
Community: We are one College. We enthusiastically embrace the opportunity to work with, learn from, and support everyone we encounter collaboratively and collegially.
Respect: We welcome, embrace, and celebrate that which make us unique in creating an environment in which every individual is valued, affirming our commitment to human dignity for all.
Courage: We are courageous in our actions in areas that contribute to positive change in our communities and beyond. We have the courage to be vulnerable. We are truthful, sincere, and act ethically with honesty and fairness.
Relationships: We steward meaningful relationships built on a foundation of reciprocity. We are compassionate, empathic, and care for the holistic well-being of students, employees, community members, and the land.
Distinction: We choose activities in which we can achieve excellence and positively impact society.

Okanagan College is committed to increasing the equitable and inclusive participation of marginalized people in all aspects of college life. We welcome and encourage applications from Indigenous Peoples, Black People, members of racialized groups/visible minorities, people with disabilities and people with diverse gender identities or expressions. People with disabilities who anticipate needing accommodations for any part of the application process may contact, in confidence, [email protected].

Apply About employer

Report this job