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Added 1 min ago
YH
Administrative Assistant - Ambulatory Care Program - Regular Part Time
Yukon Hospital
Whitehorse, YT
- Part-time
…coordinates the Specialists’ yearly visits, schedules patient/client appointments, liaises with patients/clients, physicians, hospital departments and other personnel. The incumbent is…
Added 16 mins ago
S
ES-NU26-58 Administrative Assistant, IES
Springboard
Toronto, ON
- Full-time
Reporting to the Supervisor, the Administrative Assistant will provide administrative support to our Employment program team. This role plays a key part in ensuring accurate documentation,…
Added 16 mins ago
Desk Medical Assistant
Winnipeg Regional Health Authority
Winnipeg, MB
…variety of Administrative and Team functions and acts as the client’s key point of contact with their Team. This role focuses on developing and maintaining strong relationships with…
Added 46 mins ago
Lab Patient Technician
LifeLabs
Toronto, ON
Maintain client relationships, including responding to inquiries and following up on requests.
Added 46 mins ago
BS
Assistant Director, IT Services
Burnaby School District - SD41
Burnaby, BC
- Contract
Reporting to the Director, IT Services, the Assistant Director, IT Services provides leadership and operational oversight for the District's information technology services, infrastructure,…
Added 1 hour ago
SB
Flight Coordinator
Skyservice Business Aviation
Calgary, AB · Mississauga, ON
- Full-time
Skyservice is the North American market leader in business aviation. Built on the key principles of safety and service excellence, we offer full-service support and expertise in aircraft…
Added 1 hour ago
UH
Family Physician
Unison Health & Community Services
Toronto, ON · North York, ON
- Part-time
…practitioner, pharmacist, care coordinator and administrative assistant to provide primary care services for seniors that are complex, frail and marginalized with medical, functional,…
Added 1 hour ago
NC
Administrative Assistant
Native Counselling Services of Alberta
AB · Edmonton, AB
- $48,000 to $50,000 CAD / year
- Full-time
…direction pertaining to their housing needs. The Administrative Assistant will support the staff and residents in Edmonton Kisnimi Ti Housing to provide a quality service to meet NCSA…
Added 1 hour ago
QM
Adjoint(e) administratif(ive) / Administrative Assistant
Quantum Management Services Ltd.
Montreal, QC
- Full-time
The Administrative Assistant provides administrative support services while working closely with partners, managers, and professionals to help ensure the smooth operation of the firm.
Added 1 hour ago
CF
Adjoint administratif/Adjointe administratif
CEP Forensic
Ottawa, ON
- $50,000 to $60,000 CAD / year
- Full-time
Soucis d’offrir un bon service à la clientèle ;
Added 1 hour ago
Rehab Assistant
Bayshore
Chatham-Kent, ON
Bayshore is in search of a dedicated and supportive individual to join our our team in the role of Rehab Assistant. The successful candidate will be accountable for ensuring the delivery of…
Added 1 hour ago
SD
Assistant.e technique en pharmacie, rémunéré(e) à l’heure – PHX temps partiel Quarts de travail flexibles
Shoppers Drug Mart
Laval, QC
- Part-time
Saluer le client rapidement et recueillir les renseignements sur l’ordonnance conformément aux normes.
Added 1 hour ago
Lab Patient Technician
LifeLabs
Saskatoon, SK
Maintain client relationships, including responding to inquiries and following up on requests.
Added 1 hour ago
Lab Patient Technician
LifeLabs
Regina, SK
Maintain client relationships, including responding to inquiries and following up on requests.
Added 1 hour ago
Lab Patient Technician
LifeLabs
Regina, SK
Maintain client relationships, including responding to inquiries and following up on requests.
Added 1 hour ago
Assistant
Richardson Wealth Ltd
Ottawa, ON
We are seeking an individual to join our team in the Ottawa office. As an Assistant the incumbent will contribute to growing the business by providing support to the Investment Advisor(s),…
Added 1 hour ago
BL
Legal Administrative Assistant (Immigration) - Part-time
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Vancouver, BC
- Part-time
We are seeking a part-time Legal Administrative Assistant to join our Immigration Group. The successful candidate will work closely with an immigration lawyer and immigration paralegal to…
Added 2 hours ago
G
Administrative Assistant
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Toronto, ON
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· Respond to client and partner inquiries with professionalism and timeliness.
Added 2 hours ago
OM
Operations Project Manager
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- Full-time
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Added 2 hours ago
DH
Hourly Sales Assistant
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Winnipeg, MB · Winnpeg, MB
- Part-time
Assist with sales targets and support those sales by assisting client needs until completion of possession.
Added 2 hours ago
SD
Assistant.e technique en pharmacie, rémunéré(e) à l’heure – PHX temps partiel jour Embauche feu vert
Shoppers Drug Mart
Brossard, QC
- Part-time
Saluer le client rapidement et recueillir les renseignements sur l’ordonnance conformément aux normes.
Added 2 hours ago
SC
Field Operations Support Assistant
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- Full-time
Assists Location Management, Sales, Family Service Counselors and payroll as needed
Added 2 hours ago
R
Administrative Assistant
RBC
Calgary, AB
- Full-time
You will provide quality client service and help deepen relationships with existing clients through ongoing, efficient support to both clients and the Advisor Team.
Added 2 hours ago
R
Portfolio Management Assistant
RBC
AB
- Full-time
As the Portfolio Management Assistant, you will primarily be responsible for assisting the Investment Counsellor/Portfolio Manager to track/write new and updated Investment Policy…
Added 2 hours ago
T&
Administrative Assistant - Bookkeeping Support
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Okanagan College

Trades Client Services Assistant - ACTION Project

Kelowna, BC, Canada

Salary range: $55,947 - $63,827

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Job details

Pay: Salary range: $55,947 - $63,827
Apply by: Nov 5, 2026
Working hours: 35 hours per week
Posting language: English
Posted: Oct 26, 2026

Original job description

When you join Okanagan College, you’re joining a team that’s transforming lives and communities.

Every course you create, every student you support and every connection you build, it all matters.

Be a part of a vibrant campus community, where the work you do every day truly makes a difference.

Desired Start Date: December 7, 2026

Position End Date: March 31, 2028

Salary range: $55,947 - $63,827

Bargaining unit: BCGEU Support

Classification: Support Services Assistant II

Type of appointment: Regular Full-time

Schedule: Schedule would be Monday to Friday and not exceed 35 hours per week. Final schedule determined upon hiring.

Posting Closing Date: November 5, 2026

Special Instructions to Applicants:

Please note: this position is externally funded and is subject to operational needs and is based on the length of the specific contract and whether such contract is renewed. Employees who are hired for externally funded positions are not entitled to bumping rights or severance as per the BCGEU Support Staff Collective Agreement (Letter of Understanding #10)

Shortlisted internal candidates must notify the current Support Staff Bargaining Chairperson and People Services if they want a Union Observer during interviews and final selection of candidates.

\nYour Opportunity

Under the general supervision of the Manager, Trades Programs, and in collaboration with the Trades Program Coordinator, Action Project (“Project Coordinator), the Trades Client Services Assistant, Action Project (TCSA, AP), provides exceptional client service to the general public, applicants, prospective and current students and other stakeholders, on Trades admission and registration and Action Project supports, programs, events and activities. The TCSA, AP primarily provides support for the implementation and execution of the Apprenticeship Completion Training, Innovative Opportunities & Networking, including information sharing, registration, project monitoring, marketing and event support. The TCSA, AP also supports the Trades Enrollment and Program Administrator teams with admissions and event related tasks.

Functions and Duties

Interacts with clients and provides general information on Trades & Apprenticeship and Action Project programs, supports and events by telephone, electronically and in-person; responds promptly and accurately to inquiries, concerns, and requests, including directing requests and unresolved issues to appropriate individuals or departments.

Works collaboratively with other Portfolios, institutions, organizations, and service providers to recruit eligible participants to access Project supports, events and activities.

In collaboration with the Project Coordinator, plans and implements the marketing and promotion of Project programs, supports, events and activities, including developing and distributing promotional materials, conducting telephone or email campaigns, compiling lists of potential participants, updating the Project website.

In collaboration with the Project Coordinator, plans and implements the delivery of a variety of Project events within the Interior region, including developing materials, promoting, and facilitating registration, and attending, where required.

Assists the Project Coordinator with the organization and implementation of online mentor platform and resources, as outlined in the contract activity, including liaising with both internal and external stakeholders, distributing information to Project partners, apprentices, troubleshooting issues as they arise, and tracking mentorship statistics and program completion rates.

Helps maintain a detailed database for recording and tracking confidential Project participant information, and cross references to existing internal student information and registration systems (Banner, TIMs), including enrolment, transition to apprenticeship, information on key groups and maintains statistical data for internal and external reporting.

Communicates with female apprentices, pre-apprentices and mentors to share information on the Project and apprenticeship processes, including admissions, technical training, sponsorship, mentorship and the SkilledTradesBC Direct Access system; provides information about the ACTION Project to OC Trades Foundation and Apprenticeship classes.

Makes appropriate referrals to the internal college community, external partners, agencies and applicable online resources for matters as required.

Provides detailed policy, admissions, eligibility and registration information for Trades & Apprenticeship and Project programs, supports and events.

Works collaboratively with government agencies (e.g. WorkBC, SkilledTradesBC, ESDC) to assist students with grants, loans, employment insurance and other financial incentives, including those offered through the Project.

Assesses and processes applications and determines program admissibility or support eligibility; reviews supporting documentation and ensures paperwork is complete before forwarding to the Registrar’s Office or to the Program Coordinator, Action Project, as required.

Assists students through the process of admission and registration for course sections or Project events, programs, supports or activities while ensuring adherence to all College admission policies and Project requirements, while encouraging applicants and students to be responsible for realizing their own education and career options.

Where payment or reimbursement to participants is required, reviews supporting documentation and ensures paperwork is complete before processing payment vouchers using an internal reporting system (Etrieve). Works with Accounts Payable to correct any transaction discrepancies.

Maintains application lists for high demand, limited enrolment, ranked and multiple intake programs; creates and maintains program and events waitlists and activates applicants from waitlists.

Verifies and updates the details of student academic records in the student information systems, and SkilledTradesBC online system (e.g. grades, withdrawals and other standings) for Apprenticeship and Foundation Programs.

Prepares, prints and distributes official Okanagan College documents and reports such as class or participant lists, student course schedules, final grade sheets, unofficial transcripts and verification of enrolments in the Trades Information Management System (TIMS) database.

Accepts and records payments related to application and course fees and other similar payments; reconciles a daily statement of financial transactions.

Liaises with various internal and external stakeholders such as Financial Services for scholarships, bursaries and returned cheques, Financial Aid & Awards for student loans and funding, and third-party sponsors for dual credit contacts to coordinate enrolment, admissions, payment including refunds and transfers.

Sources internal and external event space and/or equipment; arrange for food and beverages for Project or other Trades & Apprenticeship events.

Coordinates and books travel, accommodation, pay registration fees and complete travel expense forms for students, apprentices, staff and mentors attending Project related programs, conferences or events.

Performs other duties as assigned

Education and Experience

Graduation from a two-year post-secondary diploma in Office Administration or a related area. A minimum of three years’ experience in office administration required; previous experience in event and/or networking and/or marketing support and post-secondary admissions or registration preferred.

Skills and Abilities

Effective conflict resolution skills and ability to resolve sensitive issues
Excellent computer skills with proficiency using Microsoft Office (Word, Excel, and Outlook)
Working knowledge and experience with student record systems including the ability to generate and analyze complex database reports
Aptitude for learning and working with new systems and software
Proven ability to multi-task and adhere to deadlines in a high volume, fast-paced environment
Excellent organizational and time management skills
Works effectively both independently and as part of a team

Our Values

Students first: Creating meaningful life-long educational opportunities of the highest quality for alumni, current, and future students is at the heart of everything we do.
Community: We are one College. We enthusiastically embrace the opportunity to work with, learn from, and support everyone we encounter collaboratively and collegially.
Respect: We welcome, embrace, and celebrate that which make us unique in creating an environment in which every individual is valued, affirming our commitment to human dignity for all.
Courage: We are courageous in our actions in areas that contribute to positive change in our communities and beyond. We have the courage to be vulnerable. We are truthful, sincere, and act ethically with honesty and fairness.
Relationships: We steward meaningful relationships built on a foundation of reciprocity. We are compassionate, empathic, and care for the holistic well-being of students, employees, community members, and the land.
Distinction: We choose activities in which we can achieve excellence and positively impact society.

Okanagan College is committed to increasing the equitable and inclusive participation of marginalized people in all aspects of college life. We welcome and encourage applications from Indigenous Peoples, Black People, members of racialized groups/visible minorities, people with disabilities and people with diverse gender identities or expressions. People with disabilities who anticipate needing accommodations for any part of the application process may contact, in confidence, AccessibilityHR@okanagan.bc.ca.

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More about this job

Responsibilities

The Trades Client Services Assistant provides comprehensive support for Trades and Apprenticeship programs, including student registration, event planning, and marketing. They also manage participant databases, assist with financial transactions, and act as a primary point of contact for students and stakeholders.

Requirements

Candidates must hold a two-year post-secondary diploma in Office Administration or a related field. A minimum of three years of office administration experience is required, with preference given to those with experience in post-secondary admissions or event support.

Skills

Client service
Office administration
Event planning
Marketing support
Database management
Conflict resolution
Microsoft Office
Time management
Organizational skills
Data reporting
Student registration
Communication
Troubleshooting
Financial record keeping
Collaboration

Visa sponsorship

Not detected in the job text

Keywords

Office Administration
Trades
Apprenticeship
Client Services
Event Coordination
Marketing
Database Management
Banner
TIMs
SkilledTradesBC
Admissions
Registration
Financial Aid
WorkBC
ESDC
Etrieve
Conflict Resolution
Microsoft Office
Data Analysis
Student Records
Higher Education
Project Support
Mentorship
Reporting
Stakeholder Engagement

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