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Added 9 mins ago
BO
Senior Program Leader
BGC Okanagan
Vernon, BC
- Part-time
Will be the Licensed Manager as per Licensing Regulations to ensure all activities adhere to Child Care Licensing Regulations.
Added 9 mins ago
OC
Liquor Store Associate - PT (Willow Park)
Otter Co-op
Kelowna, BC
- $18.25 to $21.15 CAD / hour
- Part-time
Reporting to the Liquor Store Manager, responsibilities for this position include the following:
Added 9 mins ago
R
Nike - Seasonal Athlete (Seasonal Sales Associate) - Masonville Place
Retailors
London, ON
- Part-time
…and providing a complete solution through Nike products and services to give consumers what they need to connect, train, and compete with the knowledge to achieve their…
Added 9 mins ago
AS
Senior Product Designer - Digital Banking & Financial Services (Canada only)
Aequilibrium Software Inc.
Remote, Canada
- $70 to $100 CAD / hour
- Contract
- Remote
Senior Product Designer - Digital Banking & Financial Services
Added 9 mins ago
H
Nurse B - Patient Educator
HealthCareersInSask.ca
Saskatoon, SK
- Full-time
Job Description: Reporting to a Manager in Primary Health Care, in the North Network, the Chronic Disease Management Diabetes Nurse Educator responsibilities include; coordinating education…
Added 9 mins ago
H
Nurse B - Clinical Coordinator
HealthCareersInSask.ca
Whitewood, SK
- Full-time
Job Description: Reporting to the Facility Manager, the Resident Care Coordinator is responsible for ensuring the highest standard of care and service is provided to residents at Whitewood…
Added 9 mins ago
B
Mortgage Specialist
BMO
Trois-Rivières, QC
- Full-time
Stays abreast of consumer needs, industry trends, best practices, and the regulatory requirements, policies, and procedures for mortgage products and services.
Added 9 mins ago
WM
Residential Operations Manager
Waste Management, Inc. (WM)
Sudbury, ON
- Full-time
From drivers and technicians to analysts, managers and corporate professionals, every employee plays a role in delivering essential services that support communities across Canada.
Added 9 mins ago
A
Dietary Aide Regular Part Time AgeCare Villa Forum-2
AgeCare
Mississauga, ON · Villa Forum
- Part-time
As a Dietary Aide at AgeCare, reporting to the Director or Dietary Manager, you will play a key role in ensuring our residents enjoy a pleasant dining experience. You will assist with the…
Added 9 mins ago
A
Registered Practical Nurse, Regular Part Time [IEM RR RPN D2 0.40] AgeCare Elmira, Retirement
AgeCare
Elmira, ON · AgeCare Elmira
- Part-time
…province, and which has been evaluated by the facility’s Resident Services Manager to determine if the content is equivalent to the course content offered in the Ontario Community College…
Added 9 mins ago
A
Dietary Aide Villa Forum
AgeCare
Mississauga, ON · Villa Forum
- Part-time
As a Dietary Aide at AgeCare, reporting to the Director or Dietary Manager, you will play a key role in ensuring our residents enjoy a pleasant dining experience. You will assist with the…
Added 9 mins ago
J
Property Manager
JLL
Mississauga, ON · CAN-CLIENT Mississauga-Manulife Corporate Park
- Full-time
Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best,…
Added 9 mins ago
C
Assistant Gas Bar Manager (Full-Time) - Timberlands - Central Alberta Co-op
Co-op
Red Deer, AB
- Full-time
…exceptional customer service? We’re looking for an Assistant Gas Bar Manager at our Timberlands Gas Bar in Red Deer to help oversee daily operations, support our team, and ensure a safe,…
Added 9 mins ago
Regional Quality Assurance Manager
Bureau Veritas
Burnaby, BC
Job Title: Regional Quality Assurance Manager
Added 24 mins ago
NI
Business Development Manager-Canada
Navien, Inc.
Canada
- Full-time
Creating and maintaining step-by-step plans to enter new markets or launch new services
Added 24 mins ago
AC
Corporate IT Auditor
ATS Corporation
Cambridge, ON
- Full-time
Report to: Senior Manager, Audit & Compliance, IT
Added 24 mins ago
SH
Registered Nurse (N2) - AS6 Medicine Clinical Teaching Unit
Shared Health-Soins Communs
Winnipeg, MB
- Full-time
Under the general supervision of the Manager Health Services, and while demonstrating a commitment to the Mission, Values and Management Philosophy of St. Boniface Hospital, the REGISTERED…
Added 24 mins ago
SH
Critical Care/ICU Nurse -Trainee
Shared Health-Soins Communs
Winnipeg, MB
- Full-time
Under the general supervision of the Manager Health Services, the Registered Nurse (RN) is responsible for providing professional registered nursing services for patients with complex and…
Added 24 mins ago
VS
Dining Service Attendant (2026-10960)
Verve Senior Living
Richmond Hill, ON
- Part-time
…personalized dining experiences? Under the direction of the Dining Services Manager or designate, our Dining Services Attendants play a critical role in enriching the lives of our residents…
Added 24 mins ago
LM
Dermatologist
Lacroix Médecine Privée
Dollard-Des Ormeaux, QC
- Full-time
Participate in the development of specialized services that meet the needs of the population
Added 24 mins ago
CM
Unit Clerk - Repost
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Winnipeg, MB
- Full-time
CancerCare Manitoba is a provincial agency which provides clinical and academic services and leadership for cancer control and the treatment of blood disorders. . Our shared vision of…
Added 24 mins ago
KB
Truck Driver Class 3 Boom/Hitchhiker
Kent Building Supplies
Grand Falls-Windsor, NL
- Full-time
As a Truck Driver, you will be part of the team that provides delivery services for our customers displaying the highest standards of safety and excellent customer service. You will be…
Added 24 mins ago
G
Senior Account Manager
GreenShield
Toronto, ON
- $72,521 to $109,341 CAD / year
- Full-time
…benefits, and pay claims as a ‘payer’ while offering health care services such as mental health, pharmacy, telemedicine, and chronic disease management as a ‘provider’. As a non-profit…
Added 24 mins ago
EC
Mental Health & Addiction Treatment Sup Workr
EHN Canada
Saskatoon, SK
- $21 to $23 CAD / hour
- Full-time
…clinical assessment, diagnosis, or other regulated health-care services. The MHASW provides practical and emotional support, encouragement, coaching, and facilitates approved…
Added 24 mins ago
BI
Business Development Specialist, BMO Insurance
BMO Insurance
Toronto, ON
- Full-time
Drives sales results to enhance the promotion of BMO Life Assurance product and services to managing general agencies (MGAs) and brokers. Shares feedback on the product, processes, etc. to…

Okanagan College

Trades Client Services Assistant - ACTION Project

Kelowna, BC, Canada

Salary range: $55,947 - $63,827

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Job details

Pay: Salary range: $55,947 - $63,827
Apply by: Nov 5, 2026
Working hours: 35 hours per week
Posting language: English
Posted: Oct 26, 2026

Original job description

When you join Okanagan College, you’re joining a team that’s transforming lives and communities.

Every course you create, every student you support and every connection you build, it all matters.

Be a part of a vibrant campus community, where the work you do every day truly makes a difference.

Desired Start Date: December 7, 2026

Position End Date: March 31, 2028

Salary range: $55,947 - $63,827

Bargaining unit: BCGEU Support

Classification: Support Services Assistant II

Type of appointment: Regular Full-time

Schedule: Schedule would be Monday to Friday and not exceed 35 hours per week. Final schedule determined upon hiring.

Posting Closing Date: November 5, 2026

Special Instructions to Applicants:

Please note: this position is externally funded and is subject to operational needs and is based on the length of the specific contract and whether such contract is renewed. Employees who are hired for externally funded positions are not entitled to bumping rights or severance as per the BCGEU Support Staff Collective Agreement (Letter of Understanding #10)

Shortlisted internal candidates must notify the current Support Staff Bargaining Chairperson and People Services if they want a Union Observer during interviews and final selection of candidates.

\nYour Opportunity

Under the general supervision of the Manager, Trades Programs, and in collaboration with the Trades Program Coordinator, Action Project (“Project Coordinator), the Trades Client Services Assistant, Action Project (TCSA, AP), provides exceptional client service to the general public, applicants, prospective and current students and other stakeholders, on Trades admission and registration and Action Project supports, programs, events and activities. The TCSA, AP primarily provides support for the implementation and execution of the Apprenticeship Completion Training, Innovative Opportunities & Networking, including information sharing, registration, project monitoring, marketing and event support. The TCSA, AP also supports the Trades Enrollment and Program Administrator teams with admissions and event related tasks.

Functions and Duties

Interacts with clients and provides general information on Trades & Apprenticeship and Action Project programs, supports and events by telephone, electronically and in-person; responds promptly and accurately to inquiries, concerns, and requests, including directing requests and unresolved issues to appropriate individuals or departments.

Works collaboratively with other Portfolios, institutions, organizations, and service providers to recruit eligible participants to access Project supports, events and activities.

In collaboration with the Project Coordinator, plans and implements the marketing and promotion of Project programs, supports, events and activities, including developing and distributing promotional materials, conducting telephone or email campaigns, compiling lists of potential participants, updating the Project website.

In collaboration with the Project Coordinator, plans and implements the delivery of a variety of Project events within the Interior region, including developing materials, promoting, and facilitating registration, and attending, where required.

Assists the Project Coordinator with the organization and implementation of online mentor platform and resources, as outlined in the contract activity, including liaising with both internal and external stakeholders, distributing information to Project partners, apprentices, troubleshooting issues as they arise, and tracking mentorship statistics and program completion rates.

Helps maintain a detailed database for recording and tracking confidential Project participant information, and cross references to existing internal student information and registration systems (Banner, TIMs), including enrolment, transition to apprenticeship, information on key groups and maintains statistical data for internal and external reporting.

Communicates with female apprentices, pre-apprentices and mentors to share information on the Project and apprenticeship processes, including admissions, technical training, sponsorship, mentorship and the SkilledTradesBC Direct Access system; provides information about the ACTION Project to OC Trades Foundation and Apprenticeship classes.

Makes appropriate referrals to the internal college community, external partners, agencies and applicable online resources for matters as required.

Provides detailed policy, admissions, eligibility and registration information for Trades & Apprenticeship and Project programs, supports and events.

Works collaboratively with government agencies (e.g. WorkBC, SkilledTradesBC, ESDC) to assist students with grants, loans, employment insurance and other financial incentives, including those offered through the Project.

Assesses and processes applications and determines program admissibility or support eligibility; reviews supporting documentation and ensures paperwork is complete before forwarding to the Registrar’s Office or to the Program Coordinator, Action Project, as required.

Assists students through the process of admission and registration for course sections or Project events, programs, supports or activities while ensuring adherence to all College admission policies and Project requirements, while encouraging applicants and students to be responsible for realizing their own education and career options.

Where payment or reimbursement to participants is required, reviews supporting documentation and ensures paperwork is complete before processing payment vouchers using an internal reporting system (Etrieve). Works with Accounts Payable to correct any transaction discrepancies.

Maintains application lists for high demand, limited enrolment, ranked and multiple intake programs; creates and maintains program and events waitlists and activates applicants from waitlists.

Verifies and updates the details of student academic records in the student information systems, and SkilledTradesBC online system (e.g. grades, withdrawals and other standings) for Apprenticeship and Foundation Programs.

Prepares, prints and distributes official Okanagan College documents and reports such as class or participant lists, student course schedules, final grade sheets, unofficial transcripts and verification of enrolments in the Trades Information Management System (TIMS) database.

Accepts and records payments related to application and course fees and other similar payments; reconciles a daily statement of financial transactions.

Liaises with various internal and external stakeholders such as Financial Services for scholarships, bursaries and returned cheques, Financial Aid & Awards for student loans and funding, and third-party sponsors for dual credit contacts to coordinate enrolment, admissions, payment including refunds and transfers.

Sources internal and external event space and/or equipment; arrange for food and beverages for Project or other Trades & Apprenticeship events.

Coordinates and books travel, accommodation, pay registration fees and complete travel expense forms for students, apprentices, staff and mentors attending Project related programs, conferences or events.

Performs other duties as assigned

Education and Experience

Graduation from a two-year post-secondary diploma in Office Administration or a related area. A minimum of three years’ experience in office administration required; previous experience in event and/or networking and/or marketing support and post-secondary admissions or registration preferred.

Skills and Abilities

Effective conflict resolution skills and ability to resolve sensitive issues
Excellent computer skills with proficiency using Microsoft Office (Word, Excel, and Outlook)
Working knowledge and experience with student record systems including the ability to generate and analyze complex database reports
Aptitude for learning and working with new systems and software
Proven ability to multi-task and adhere to deadlines in a high volume, fast-paced environment
Excellent organizational and time management skills
Works effectively both independently and as part of a team

Our Values

Students first: Creating meaningful life-long educational opportunities of the highest quality for alumni, current, and future students is at the heart of everything we do.
Community: We are one College. We enthusiastically embrace the opportunity to work with, learn from, and support everyone we encounter collaboratively and collegially.
Respect: We welcome, embrace, and celebrate that which make us unique in creating an environment in which every individual is valued, affirming our commitment to human dignity for all.
Courage: We are courageous in our actions in areas that contribute to positive change in our communities and beyond. We have the courage to be vulnerable. We are truthful, sincere, and act ethically with honesty and fairness.
Relationships: We steward meaningful relationships built on a foundation of reciprocity. We are compassionate, empathic, and care for the holistic well-being of students, employees, community members, and the land.
Distinction: We choose activities in which we can achieve excellence and positively impact society.

Okanagan College is committed to increasing the equitable and inclusive participation of marginalized people in all aspects of college life. We welcome and encourage applications from Indigenous Peoples, Black People, members of racialized groups/visible minorities, people with disabilities and people with diverse gender identities or expressions. People with disabilities who anticipate needing accommodations for any part of the application process may contact, in confidence, AccessibilityHR@okanagan.bc.ca.

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More about this job

Responsibilities

The Trades Client Services Assistant provides comprehensive support for Trades and Apprenticeship programs, including student registration, event planning, and marketing. They also manage participant databases, assist with financial transactions, and act as a primary point of contact for students and stakeholders.

Requirements

Candidates must hold a two-year post-secondary diploma in Office Administration or a related field. A minimum of three years of office administration experience is required, with preference given to those with experience in post-secondary admissions or event support.

Skills

Client service
Office administration
Event planning
Marketing support
Database management
Conflict resolution
Microsoft Office
Time management
Organizational skills
Data reporting
Student registration
Communication
Troubleshooting
Financial record keeping
Collaboration

Visa sponsorship

Not detected in the job text

Keywords

Office Administration
Trades
Apprenticeship
Client Services
Event Coordination
Marketing
Database Management
Banner
TIMs
SkilledTradesBC
Admissions
Registration
Financial Aid
WorkBC
ESDC
Etrieve
Conflict Resolution
Microsoft Office
Data Analysis
Student Records
Higher Education
Project Support
Mentorship
Reporting
Stakeholder Engagement

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