Jobs in Canada

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Added 6 hours ago
L
Senior Manager - Fulfillment Planning
lululemon
Vancouver, BC
- Full-time
…pursuits. Setting the bar in technical fabrics and functional design, we create transformational products and experiences that support people in moving, growing, connecting, and being well.…
Added 12 hours ago
C
Engineering Manager, Inference Router
Cerebras
Toronto, ON
- Full-time
…inference request runs. We route traffic across all of Cerebras’ data centers and third-party integrations, balancing heterogeneous compute, maximizing cache utilization, and delivering the…
Added 13 hours ago
TU
HR Coordinator
The University of British Columbia
Vancouver, BC
- $5,692.25 to $8,179.5 CAD / month
- Full-time
…professions that shape the world. Our core purpose is to discover, design, innovate, and provide top-tier education while championing a community of responsible professionals committed to…
Added 13 hours ago
UO
HR Coordinator
University of British Columbia
Vancouver, BC · UBCV | Fred Kaiser Building (KAIS)
- Full-time
…professions that shape the world. Our core purpose is to discover, design, innovate, and provide top-tier education while championing a community of responsible professionals committed to…
Added 13 hours ago
UO
HR Coordinator
University of British Columbia
Vancouver, BC · UBCV | Fred Kaiser Building (KAIS)
- $5,692.25 to $8,179.5 CAD / month
- Full-time
…professions that shape the world. Our core purpose is to discover, design, innovate, and provide top-tier education while championing a community of responsible professionals committed to…
Added 13 hours ago
UO
HR Coordinator
University of British Columbia
Vancouver, BC · UBCV | Fred Kaiser Building (KAIS)
- Full-time
…professions that shape the world. Our core purpose is to discover, design, innovate, and provide top-tier education while championing a community of responsible professionals committed to…
Added 13 hours ago
SM
Electrical Project Engineer
Solaris MCI
Surrey, BC
- $110,000 to $125,000 CAD / year
- Full-time
…disciplined front-end planning, construction-led designs, and data-driven controls. With more than 31 years of experience and a portfolio of 5,000+ projects, our in-house multidisciplinary…
Added 17 hours ago
G
Construction Manager - Telecommunications & Transmission
Ganotec
Oakville, ON
- Full-time
…of commercial contract styles including full turnkey, EPC, design build, T&M and conventional discipline packages. We have always been a strong proponent of “partnering”, working in…
Added 20 hours ago
Trades Client Services Specialist
Okanagan College
Kelowna, BC
Please note this position will work at the Kelowna Airport at least one day per week
Added 1 day ago
EL
Sr. Director, Medical Affairs - Neuroscience
Eli Lilly and Company
Toronto, ON
- Full-time
…least 50% of the time), determined in collaboration with your manager and based on business…
Added 1 day ago
JC
Performance Engineer, Sustainability Infrastructure Services
Johnson Controls
Toronto, ON · Richmond Hill, ON
- Full-time
…resilience required in rapidly expanding industries such as data centers, healthcare, pharmaceuticals, advanced manufacturing, and higher…
Added 1 day ago
J
Senior Maintenance Manager
JLL
Edmonton, AB
- Full-time
As a Senior Maintenance Manager, you will lead our site-based maintenance team. The team is comprised of a Maintenance Manager, Area Maintenance Managers and maintenance technicians…
Added 1 day ago
L
Senior Manager - Fulfillment Planning
lululemon
Vancouver, BC
- Full-time
…pursuits. Setting the bar in technical fabrics and functional design, we create transformational products and experiences that support people in moving, growing, connecting, and being well.…
Added 1 day ago
T
Social Media Content Specialist
Techo-Bloc
Longueuil, QC · Saint-Hubert, Québec
- Full-time
…products, with 9 production facilities and 15 distribution centers. With 900+ employees, we design products that transform outdoor spaces, from backyards and patios to poolsides and…
Added 1 day ago
T
Social Media Content Specialist
Techo-Bloc
Longueuil, QC · Saint-Hubert, QC
- Full-time
…products, with 9 production facilities and 15 distribution centers. With 900+ employees, we design products that transform outdoor spaces, from backyards and patios to poolsides and…
Added 1 day ago
II
Assistant Manager – Oracle EBS Techno-Functional
Indian Institutes of Public Health (IIPHs)
Amos, QC
- Full-time
…of regional Indian Institutes of Public Health (IIPHs) and Centers of Applied Research in core public health themes. The Foundation, established in 2006 as a public private initiative, is…
Added 1 day ago
T
Social Media Content Specialist
Techo-Bloc
Longueuil, QC · Saint-Hubert, QC
- Full-time
…products, with 9 production facilities and 15 distribution centers. With 900+ employees, we design products that transform outdoor spaces, from backyards and patios to poolsides and…
Added 1 day ago
Rail Engineering Internship - 2027
Mott MacDonald
Toronto, ON
At Mott MacDonald, we believe great ideas happen when we're together. Our hybrid approach centers on an in-office culture, with most of your time spent collaborating face-to-face and a…
Added 1 day ago
A
Project Manager - Data Centers
Arcadis
Toronto, ON
- Full-time
We are looking for an experienced Data Center Project Manager to join our dynamic team at Arcadis, Inc. The ideal candidate will have a strong background in architecture and project…
Added 1 day ago
IT Operations Manager
Chemelex
Edmonton, AB
…efficiency in diverse environments – from industrial plants and data centers to people’s homes. We deliver future-ready technologies, advanced engineering capabilities and local expertise…
Added 2 days ago
M
Gestionnaire des ressources énergétiques / Energy Resource Manager
Microsoft
Quebec, QC
- Full-time
Added 2 days ago
S
DCN Project Cost and Risk Manager
SLB
Calgary, AB
- Full-time
SLB is seeking an experienced Project Cost and Risk Manager to support the successful delivery of hyperscale data center projects. This role is responsible for leading project cost control…
Added 2 days ago
H
Test Laboratory Engineer
Héroux-Devtek
QC · Saint-Hubert, QC
- Full-time
…is in our bright building and away from traffic jams that we design, test, and qualify the landing gear of…
Added 2 days ago
E
Engagement Manager, Future Platforms | Housing
EliseAI
Toronto, ON
- Full-time
As an Engagement Manager on the Future Platforms team, you'll help found and scale a critical new function at EliseAI: taking our future platform products from early customer promise to…
Added 2 days ago
AC
Lead Electrical Field Specialist
Accenture Construct
Toronto, ON
- Full-time
At Accenture Construct, that's the job. You'll help deliver the data centers, power grids, rail networks, factories and public infrastructure that keep communities moving - smarter, safer…

Okanagan College

Trades Client Services Specialist

Kelowna, BC, Canada

Salary range: $33.93- $38.77 per hour

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Job details

Pay: Salary range: $33.93- $38.77 per hour
Working hours: 35 hours per week
Posting language: English
Posted: Nov 9, 2026

Original job description

When you join Okanagan College, you’re joining a team that’s transforming lives and communities.

Every course you create, every student you support and every connection you build, it all matters.

Be a part of a vibrant campus community, where the work you do every day truly makes a difference.

Desired Start Date: November 30, 2026

Position End Date: March 30, 2029

Salary range: $33.93- $38.77 per hour

Bargaining unit: BCGEU Support

Classification: Support Services Coordinator I

Type of appointment: Non- Regular Full-time

Posting Closing: November 22, 2026

Schedule : This position will be Monday to Friday, 7:30 a.m. to 3:30 p.m. and not exceed 35 hours per week. Please note this position will work at the Kelowna Airport at least one day per week

Special Instructions to Applicants: Shortlisted internal candidates must notify the current Support Staff Bargaining Chairperson and People Services if they want a Union Observer during interviews and final selection of candidates.

\nYour Opportunity

Under the direction of the Manager, Trades Programs, the Trades Client Services Specialist is responsible for leading the Trades Client Service Team in effective admission and registration processes, maximizing team functional efficiencies, and providing and promoting excellent client service.
This position will analyze current procedures, streamline processes, and propose and implement practices related to Trades student information systems, registration, and records within the broader context of College policies.
The Trades Client Services Specialist is expected to be innovative in the use of technology, process improvements and communications, and act as the first point of contact for guidance for the Trades Client Service Team. The position will also support of the Trades Management Team with overall information management.

Functions and Duties

Coordinates the efforts of the Trades Client Service Team, fostering a team approach, ensuring efficient and consistent employment of application and registration processes, and overall excellence in customer service

Provides oversight to the Trades Client Service Team by:
Acting as the first point of contact and providing guidance and resolution;
Prioritizes and assigns work on a daily basis;
Schedules additional staff as required;
Addresses and resolves day-to-day work problems;
Provides feedback with performance management;
Recruits, hires, and trains regular and non-regular employees;
Orientates and identifies support staff training needs and implements training to meet job requirements;

Develops, maintains and documents Trades Client Service Team procedures, program scheduling, and student information tools; analyzes current systems and processes, proposes and tests efficiency improvements, implements solutions in consultation with the Trades Management Team
Reviews current student information systems and provides recommendations for improvements; works with Manager, Trades Programs, Trades Management Team, IT Services, Registrar’s Office and Scheduling, Business (Culinary Arts) to coordinate efforts in this area
Administers the integration of information between systems, including TIMS and Banner, or other systems, as required
Leads the coordination and implementation of effective and efficient strategies to deliver information to students, prospective students, applicants and other appropriate stakeholders; creates and maintains outgoing student communication templates, including admissions (letters, emails, web-based notifications, CRM notifications)
Participates in the hiring process as a part of the Selection Committee for the Trades Client Services Team; assists the Manager, Trades Programs with developing staff training materials; provides training and orientation to Client Services Assistants; provides recommendations for team training
Supports Trades Coordinator and Trades Management Team with human resources-related tasks, tools and systems, including processing of staffing actions and coordinating information to support staffing-related procedures or training
Responds promptly and accurately to inquiries, concerns and requests about programs, applications, registration and services, including making appropriate referrals to internal college community, external partners and resources, as required
Provides detailed policy, admissions and registration information for Trades & Apprenticeship, advises applicants and students on trades-specific provincial apprenticeship requirements
Works collaboratively with government agencies and Okanagan College departments to assist students in identifying available Trades student supports and incentives
Assesses and processes applications and determines program admissibility, reviews supporting documentation and ensures paperwork is complete before forwarding to the Registrar’s Office
Maintains application lists for high demand, limited enrolment, ranked and multiple intake programs, creates and maintains program waitlists and activates applicants from waitlists
Assists students through the process of admission and registration for course sections while ensuring adherence to all College admission policies
Assists other campuses and centers with Trades & Apprenticeship registration and admission issues
Enters, verifies and updates the details of student academic records in the student information systems, and the Industry Training Authority online system for Apprenticeship and Foundation programs
Prepares, analyzes and distributes official Okanagan College documents and reports such as class lists, student course schedules, final grade sheets, unofficial transcripts and verification of enrolments in the Trades Information Management System (TIMS) database
Accepts and records payments related to application and course fees and other similar payments; reconciles a daily statement of financial transactions
Liaises with internal and external stakeholders such as Financial Services, Financial Aid and Awards, Registrar’s Office, and third party sponsors to coordinate enrolment, admissions, payment, transfers, and information system coordination
Organizes Program Advisory Committee meetings and takes meeting minutes
Administers ITA exam scheduling, coordinates with ITA Client Relations Coordinator Assessments and ITA Exam CSRs to resolve exam scheduling issues
Creates and prepares internal reports from student information systems, including enrolment, information on equity-seeking groups and other data
Compiles data from various sources to determine best practices in Trades student information and supports
Supports Trades Coordinator and Manager, Trades Programs with organizing Department Chairs or other meetings and agendas and keeping minutes, as required

Education and Experience

Graduation from a two-year post-secondary diploma in Office Administration or equivalent.
A minimum of four years’ experience in office administration, with a minimum of two years’ experience using the Trades Information Management System (TIMS), Banner, Argos and other database systems for student records and registration.
Experience working with the Industry Training Authority (ITA), ITA Direct Access, and exam booking, along with demonstrated success with progressively more complex tasks and responsibility within the Trades Client Services Team is also an asset.

Skills and Abilities

Excellent organizational and time management skills
Excellent written and oral communication skills
Ability to multi-task, organize, prioritize and maintain accurate records
Ability to communicate effectively with staff, students, and the public
Ability to maintain interpersonal relationships and exercise courtesy, tact and discretion
Ability to maintain confidentiality and deal effectively with the needs of faculty and students
Proven ability to manage workload effectively and support overall team effectiveness
Proficiency in developing and evaluating procedures
Critical thinking and problem solving skills
Technical aptitude to work with complex information systems
Aptitude for contributing to the design of and working with new systems and software
Sufficient confidence and competence with systems to provide recommendations for improvement
Research skills with the ability to analyze and synthesize data, deliver findings and recommendations
Demonstrated leadership in effective work practices, both independently and as part of a team
Advanced level and proficiency in Microsoft Office

Our Values

Students first: Creating meaningful life-long educational opportunities of the highest quality for alumni, current, and future students is at the heart of everything we do.
Community: We are one College. We enthusiastically embrace the opportunity to work with, learn from, and support everyone we encounter collaboratively and collegially.
Respect: We welcome, embrace, and celebrate that which make us unique in creating an environment in which every individual is valued, affirming our commitment to human dignity for all.
Courage: We are courageous in our actions in areas that contribute to positive change in our communities and beyond. We have the courage to be vulnerable. We are truthful, sincere, and act ethically with honesty and fairness.
Relationships: We steward meaningful relationships built on a foundation of reciprocity. We are compassionate, empathic, and care for the holistic well-being of students, employees, community members, and the land.
Distinction: We choose activities in which we can achieve excellence and positively impact society.

Okanagan College is committed to increasing the equitable and inclusive participation of marginalized people in all aspects of college life. We welcome and encourage applications from Indigenous Peoples, Black People, members of racialized groups/visible minorities, people with disabilities and people with diverse gender identities or expressions. People with disabilities who anticipate needing accommodations for any part of the application process may contact, in confidence, AccessibilityHR@okanagan.bc.ca.

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More about this job

Responsibilities

Leads the Trades Client Services Team and oversees admissions, registration, student records, staff guidance, training, and customer service. Improves information systems and procedures, coordinates student communications and stakeholder activities, and supports Trades management with reporting, staffing processes, and meetings.

Requirements

Requires a two-year post-secondary diploma in Office Administration or equivalent and at least four years of office administration experience. At least two years of experience with TIMS, Banner, Argos, and other student-record and registration databases is required; experience with ITA systems and exam booking is an asset.

Skills

Team Leadership
Customer Service
Admissions and Registration
Student Records Management
Process Improvement
Staff Training
Database Systems
Data Analysis
Microsoft Office
Written and Oral Communication
Organization and Time Management
Critical Thinking
Problem Solving
Confidentiality
Report Preparation
Stakeholder Coordination

Visa sponsorship

Not detected in the job text

Keywords

Trades and Apprenticeship
Office Administration
Admissions
Registration
Student Records
Banner
Argos
Industry Training Authority (ITA)
ITA Direct Access
Exam Booking
Database Systems
Student Information Systems
Process Improvement
Information Management
Waitlists
Program Admissibility
Apprenticeship Requirements
Microsoft Office
Staff Recruitment
Staff Training
Performance Management
Customer Service
Financial Transactions
Enrollment Reporting
Program Advisory Committees

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Jobs in Canada