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Added 2 months ago
MN
Salesforce Technical Lead
March Networks
Remote, Canada
- Full-time
- Remote
…Salesforce system. In this hands-on leadership role, you will architect, manage, and deliver solutions that empower every area of our business - from finance and manufacturing to sales and…
Added 1 month ago
Principal Consultant
Softchoice
Oakville, ON · Toronto, ON
…guide customers to the right platform decisions based on their workforce needs, governance requirements, and long-term strategy. In addition to technical depth, you bring the business…
Added 2 months ago
C
VP, People Business Partners & Talent Development
Clio
Toronto, ON · Burnaby, BC · Vancouver, BC · Calgary, AB
- Full-time
In this role, you are the architect of our talent density strategy. You will ensure that every department at Clio has the strategic talent partnership it needs to scale, and every "Clion"…
Added 3 months ago
KC
Manager, UKG Pro WFM Functional Solution Architect
KPMG Canada
Saskatoon, SK
- Full-time
…all of our people to reach their full potential. A diverse workforce is key to our success and we believe in bringing your whole self to work. We welcome all qualified candidates to apply…
Added 3 months ago
KC
Manager, UKG Pro WFM Functional Solution Architect
KPMG Canada
Toronto, ON
- Full-time
…all of our people to reach their full potential. A diverse workforce is key to our success and we believe in bringing your whole self to work. We welcome all qualified candidates to apply…
Added 3 months ago
KC
Manager, UKG Pro WFM Functional Solution Architect
KPMG Canada
Ottawa, ON
- Full-time
…all of our people to reach their full potential. A diverse workforce is key to our success and we believe in bringing your whole self to work. We welcome all qualified candidates to apply…
Added 3 months ago
KC
Manager, UKG Pro WFM Functional Solution Architect
KPMG Canada
Halifax, NS
- Full-time
…all of our people to reach their full potential. A diverse workforce is key to our success and we believe in bringing your whole self to work. We welcome all qualified candidates to apply…
Added 3 months ago
KC
Manager, UKG Pro WFM Functional Solution Architect
KPMG Canada
Calgary, AB
- Full-time
…all of our people to reach their full potential. A diverse workforce is key to our success and we believe in bringing your whole self to work. We welcome all qualified candidates to apply…
Added 2 months ago
C
Sr. Project Engineer
Carrier
Mississauga, ON
- $89,500 to $139,500 CAD / year
- Full-time
…markets, positively representing the company in all client and architect/engineer…
Added 1 month ago
Principal Developer Support Engineer - Builder Experience (BX)
Okta
Toronto, ON
You are a deep technical architect. Whether it's a Fortune 500 CTO or a startup founder, you know how to read the room and steer it. You have handled enough OAuth token flows, SCIM…
Added 2 months ago
TK
Senior Data Architect
The Kraft Heinz Company
Toronto, ON
- Full-time
…flexible spectrum of programs that equitably support our diverse workforce and their families and complement Kraft Heinz’ strategy and…
Added 1 month ago
Senior Architect - Data & AI
Wawanesa Insurance
Calgary, AB · Edmonton, AB · Vancouver, BC · Winnipeg, MB · Moncton, NB · Dartmouth, NS · Kitchener, ON · Ottawa, ON · Toronto, ON · Montreal, QC · Hybrid - Canada, ON · North York - Toronto, ON (Hybr, ON
Under moderate supervision, the Senior Architect - Data & AI, will contribute to Wawanesa’s success by providing high-level architecture design of Advanced Analytics solutions and long-term…
Added 2 months ago
Manager, Enterprise Architecture
Agriculture Financial Services Corporation
Olds, AB · Ponoka, AB · Medicine Hat, AB · Lacombe, AB · Stettler, AB · Stony Plain, AB · Red Deer, AB · Drumheller, AB · Camrose, AB · Edmonton, AB · Grande Prairie, AB · Calgary, AB · Lethbridge, AB · AB
…Operating at the highest levels of the organization, the Principal Architect aligns multi-million-dollar technology investments (spanning Azure, Salesforce, ERP, and AI platforms) with…
Added 2 months ago
K
Bilingual Senior AWS Platform Engineer
KPMG
Hamilton, ON · Oakville, ON · Montreal, QC · Boisbriand, QC · ON · Vaughan, Ontario · Toronto, Ontario
- Full-time
The following certifications would be considered an asset but are not required: AWS Certified Solutions Architect, AWS Certified DevOps Engineer, HashiCorp Terraform Associate or equivalent…
Added 3 months ago
E
Solutions Architect II (Canada)(Higher Ed/SAAS/SIS/ERP)
Ellucian
Canada
- Full-time
…tools for student recruitment, enrollment, and retention to workforce analytics, fundraising, and alumni engagement. Ellucian's innovative solutions, vast ecosystem of partners and user…
Added 4 months ago
KC
Manager, GRC
KPMG Canada
Toronto, Ontario
- Full-time
5–8 years in Risk Management with GRC specialization; proven lead architect/SME on multi-platform engagements.
Added 2 months ago
BC
Application Integration Team Lead
Bird Construction
Calgary, AB
- Full-time
Relevant certifications (e.g., Boomi Professional/Architect).
Added 2 months ago
GD
Business Development Manager, Tactical Comms and Information Systems
General Dynamics Missions System International
Ottawa, ON
- Full-time
Work closely with the Solution Architect, Product Line Management Team, and engineering to craft value-based proposals that map TacCIS capabilities to customer mission objectives.
Added 5 months ago
ZT
Senior System Architect
Zhone Technologies
Ottawa, Ontario
- $143,000 to $168,000 CAD / year
- Full-time
We are seeking a highly experienced Senior System Architect to lead the architecture, design, and evolution of Zhone next-generation optical transport and broadband access network products.…
Added 3 months ago
M
Applied AI, Forward Deployed Machine Learning Engineer
Mistral
Montreal, Quebec
- Full-time
We are a dynamic, collaborative team passionate about AI and its potential to transform society. Our diverse workforce thrives in competitive environments and is committed to driving…
Added 3 months ago
M
Applied AI, Technical Lead, Forward Deployed AI Engineer
Mistral
Montreal, Quebec
- Full-time
We are a dynamic, collaborative team passionate about AI and its potential to transform society. Our diverse workforce thrives in competitive environments and is committed to driving…
Added 3 months ago
M
Head of Engineering
Magical
Toronto, Ontario
- Full-time
…buying another 50 point solutions. They will stand up an agentic workforce: AI agents that can execute real work across fragmented systems, adapt as workflows change, and operate with the…
Added 3 months ago
MN
Director, S&OP and Strategic Procurement
March Networks
Ottawa, Ontario
- Full-time
Architect, implement, and continuously improve the S&OP / IBP framework, calendar, and governance across Sales, Operations, Finance, Product, and Engineering
Added 4 months ago
S
Architecte en IA agentique - Intelligence Engineering / Agentic AI - Sr. Architect - Intelligence Engineering
Slalom
Montreal, Quebec
- Full-time
Added 4 months ago
E
Principal Software Engineer (Platform)
Eyeline
Vancouver, British Columbia
- $187,000 to $250,000 CAD / year
- Full-time
…who achieve creative visions and have fun doing it. A dynamic workforce nestled within the industry’s most intriguing cities, united by a drive to push the boundaries of storytelling. Learn…

Okta

Principal Developer Support Engineer - Builder Experience (BX)

Toronto, ON, Canada

$140,000 - $192,500 CAD

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Job details

Pay: $140,000 - $192,500 CAD
Experience: Experience: 8+ years in technical support, developer relations, solutions engineering, or software development with significant customer- or partner-facing experience.
Posting language: English
Posted: Sep 8, 2026

Original job description

Secure Every Identity, from AI to Human

Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence.

This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk.

The Role

You are a deep technical architect. Whether it's a Fortune 500 CTO or a startup founder, you know how to read the room and steer it. You have handled enough OAuth token flows, SCIM failures, and multi-product integration edge cases to spot root issues fast. In this role, you will help shape how developers understand identity at scale.

You serve as the top technical escalation point for our support team. You are our domain expert. You influence product roadmaps. You mentor engineers. You challenge standard practices. You raise the bar across the entire global team. You handle ambiguity well. You operate with full autonomy. You focus on delivering outcomes that unblock our most complex accounts.

What You Do

Strategic Escalations and Architecture

This is not primarily a queue role. You will mostly engage on cases that exceed senior engineer scope, the ones that need architecture judgment, not triage.

End-to-End Ownership: Resolve our most complex developer cases, including multi-product architectures, ISV integration designs, and strategic account escalations.
Cross-Functional Bridge: Serve as the technical link between Developer Support and ISV Partnerships, working directly with strategic partners on integration design.
Architectural Consulting: Join customer and partner calls to advise on architecture and resolve issues beyond standard support scope.

Product and Executive Engagement

Roadmap Influence: Partner with Product Management and Engineering to advocate for customer needs, surface systemic integration issues, and shape the Okta WIC product roadmap.
Strategic Advisory: Act as a trusted technical advisor for key accounts, stepping into critical customer situations to manage risk and deliver resolutions.
Internal Alignment: Build relationships across Product, Engineering, ISV Partnerships, and Operations to push key initiatives forward.

Team Leadership and Operations

Mentorship: Coach Senior DSEs on complex technical cases, time management, and customer handling to elevate the whole team.
Knowledge Infrastructure: Build and maintain core resources like runbooks, internal best practices, and training materials, ensuring visibility across global regions.
Team Upskilling: Lead technical reviews and team learning sessions to address skills gaps and roll out new product knowledge.
Change Advocacy: Champion new tools and processes, helping the team adopt and implement changes effectively.

What You Bring

Minimum Qualifications

Experience: 8+ years in technical support, developer relations, solutions engineering, or software development with significant customer- or partner-facing experience.
Education: BA/BS/MS in Computer Science, Software Engineering, or equivalent hands-on experience.
Cloud Native Approach:: Broad experience across multiple cloud platforms (Azure, AWS, GCP) and containerization (Docker, Kubernettes).
AI Forward Approach: knowledge of MCP servers and have worked with Claude, CodeEx, etc.
Identity & Protocols: Expert-level understanding of OAuth 2.0, OpenID Connect, and SAML (protocol debugging level, not just basic setup).
SCIM Provisioning: Hands-on experience with enterprise-scale SCIM, including schema design, provisioning flows, attribute mapping, and common failure patterns.
Programming & APIs: Fluent in at least one statically typed language (Java, .NET, Go) and one dynamically typed language (Python, JavaScript/Node.js). Comfortable writing repros, reading code, and analyzing HTTP traces or OpenAPI specs.
Engineering Mindset: Deep understanding of the software development lifecycle. You engage engineering peers as a technical equal - not as a support escalation path.
Communication: Clear, adaptable communication style capable of shifting from troubleshooting with an engineer to advising a VP on the same day.
Location: Based in Canada (Toronto, Ottawa, or Montreal preferred).

Nice to Have

Experience building or supporting integrations with ISVs or technology partners at scale.
Familiarity with the Okta ecosystem (Workforce Identity Cloud, OIN, or IPSIE/NHI).
Background with enterprise SaaS tools (Workday, ServiceNow, Salesforce) or API gateways (Kong, MuleSoft).
Prior experience in Forward Deployed Engineering, Solutions Engineering, or DevRel.
Experience in regulated industries (financial services, healthcare) where integration requirements carry compliance constraints.
Familiarity with modern auth standards beyond core OIDC (FIDO2, passkeys, device trust flows).

Location and Hours

This is a Hybrid role with a working schedule from 9AM - 6PM EST. Our team covers North American and EMEA hours. This location offers strong time overlap, providing natural alignment with EMEA afternoons while covering US commercial accounts during peak hours.

P25533_3510792

Below is the annual salary range for candidates located in Canada. Your actual salary will depend on factors such as your skills, qualifications, and experience. In addition, Okta offers equity (where applicable), bonus, and benefits, including health, dental, and vision insurance, RRSP with a match, healthcare spending, telemedicine, and paid leave (including PTO and parental leave) in accordance with our applicable plans and policies. To learn more about our Total Rewards program, please visit: https://rewards.okta.com/can.

The annual base salary range for this position for candidates located in Canada is between:

$140,000 - $192,500 CAD

The Okta Experience

We are intentional about connection. Our global community, spanning over 20 offices worldwide, is united by a drive to innovate. Your journey begins with an immersive, in-person onboarding experience designed to accelerate your impact and connect you to our mission and team from day one.

Okta is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, marital status, age, physical or mental disability, or status as a protected veteran. We also consider for employment qualified applicants with arrest and convictions records, consistent with applicable laws.

If reasonable accommodation is needed to complete any part of the job application, interview process, or onboarding please use this Form to request an accommodation.

Notice for New York City Applicants & Employees: Okta may use Automated Employment Decision Tools (AEDT), as defined by New York City Local Law 144, that use artificial intelligence, machine learning, or other automated processes to assist in our recruitment and hiring process. In accordance with NYC Local Law 144, if you are an applicant or employee residing in New York City, please click here to view our full NYC AEDT Notice.

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More about this job

Responsibilities

You will serve as the top technical escalation point for complex developer cases, providing architectural guidance and resolving multi-product integration issues. Additionally, you will influence product roadmaps by partnering with engineering and product management while mentoring senior engineers to elevate team performance.

Requirements

Candidates must have 8+ years of experience in technical support, developer relations, or software development with deep expertise in identity protocols like OAuth, OIDC, and SAML. A bachelor's degree in Computer Science or a related field is required, along with proficiency in statically and dynamically typed programming languages.

Skills

OAuth 2.0
OpenID Connect
SAML
SCIM
Java
.NET
Go
Python
JavaScript
Node.js
Azure
AWS
GCP
Docker
Kubernetes
API design

Benefits

Health insurance
Dental insurance
Vision insurance
RRSP with a match
Healthcare spending account
Telemedicine
Paid leave
Parental leave
Equity
Bonus

Visa sponsorship

Not detected in the job text

Keywords

Identity
OAuth 2.0
OpenID Connect
SAML
SCIM
Cloud Computing
Azure
AWS
GCP
Docker
Kubernetes
Java
Python
JavaScript
Node.js
API
Technical Support
Solutions Engineering
Developer Relations
Architecture
Integration
ISV
Okta
Workforce Identity Cloud
MCP servers
Claude
CodeEx
FIDO2
Passkeys

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