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Added 1 month ago
RB
Staff Engineer – Software Development, Architecture, Security & Governance
Royal Bank of Canada
Toronto, ON
- Full-time
We are seeking a highly skilled and experienced Staff Engineer to join our Enterprise Architecture team, leveraging their expertise in full-stack development, backend engineering, API…
Added 2 months ago
E
Senior Backend Engineer, Entities
EvenUp
Toronto, ON
- $184,728 to $249,926 USD / year
- Full-time
Backend Systems & Infrastructure: Lead the design, development, and optimization of robust backend systems for deploying LLM-based algorithms and services.
Added 1 month ago
R
Staff Engineer – Software Development, Architecture, Security & Governance
RBC
Toronto, ON
- Full-time
We are seeking a highly skilled and experienced Staff Engineer to join our Enterprise Architecture team, leveraging their expertise in full-stack development, backend engineering, API…
Added 2 months ago
GD
Senior Backend Engineer - App
Groupe Dynamite, Inc Garage
Mont-Royal, QC · Ville Mont-Royal, Quebec
- Full-time
…modern E-commerce mobile app ecosystem. As an experienced Senior Engineer I, you will lead feature development, mentor junior engineers, and influence architecture for mission-critical…
Added 1 month ago
Staff Software Engineer, Financial Crimes
Stripe
Toronto, ON
As a Staff Engineer on Financial Crimes Engineering, you'll own technical direction across our screening, detection, and review systems. You'll design infrastructure that balances screening…
Added 1 month ago
Principal Software Engineer, Money Movement (Questbank)
Questrade Financial Group
Toronto, ON
This is also one of the first engineering roles at the Bank designed around an AI-driven SDLC. You lead a squad of AI agents covering architecture, development, QA, and tech lead functions,…
Added 1 month ago
W
Senior AI Engineer, Full-Stack - Agent Factory
Workday
Vancouver, BC · Canada, BC, Vancouver
- Full-time
Lead high-visibility projects end to end and present them with confidence in design reviews, demos, and executive updates.
Added 1 month ago
Software Reliability Engineer
RE Partners
Mississauga, ON
…This is a practical DevOps and SRE role for practitioners who lead by example to make change safe and easy for development teams. The position is roughly 70% coding and…
Added 2 months ago
C
Full Stack Lead Engineer
Citi
Mississauga, ON
- Full-time
We are hiring a Full Stack Lead Engineer who can support a critical Cash & Intraday Liquidity Management platform. This platform sits at the intersection of engineering ambition and…
Added 2 months ago
LI
Lead Engineer
LanceSoft, Inc.
Montreal, QC · Greater Montreal Metropolitan Area
- Contract
Experience with scripting or development languages such as Python, JavaScript, Java, C#, PowerShell, shell scripting, SQL, or similar technologies.
Added 2 months ago
A
Staff Software Engineer - Full Stack (Bangkok based, Relocation provided)
Agoda
Toronto, ON
- Full-time
Bring Your Talent to Asia’s Tech Hub! Join Agoda in Bangkok as a Staff Software Engineer (Full Stack)
Added 1 month ago
A
Senior Principal Engineer
Autodesk
Toronto, ON · AMER - Canada - Ontario - Toronto - University Ave
- Full-time
GET Engineering is seeking an experienced Senior Principal Engineer – AI and Engineering Excellence to lead the technical strategy and evolution of our cloud platform, developer experience,…
Added 2 months ago
G
Java Software Engineer
Genpact
Calgary, AB
- $65,000 to $70,000 CAD / year
- Full-time
Inviting applications for the role of Java Software Engineer at Calgary, AB
Added 2 months ago
C
Staff Software Engineer
Clutch
Toronto, ON
- $205,000 USD / year
- Full-time
Our engineers don't just write code, they own outcomes. As a Staff Engineer, you'll extend that ownership beyond your own projects, working across teams to raise the technical bar, shape…
Added 2 months ago
E
Manager, Software Engineering
Emburse
Toronto, ON
- Full-time
…engaging and interconnected set of system solutions. As an engineer, you will enhance the experiences of your customers, solve interesting challenges, and design new solutions. Emburse,…
Added 27 days ago
Software Engineer
Pine
Toronto, ON
Experience developing backend services with modern typed languages (Kotlin, Golang, C#, Java, Rust)
Added 2 months ago
E
Senior SDET (IC4) - Senior Software Engineer in Test
Emburse
Toronto, ON
- Full-time
Emburse is seeking a skilled and detail-oriented Senior Software Development Engineer in Test (SDET) to join our engineering team. In this role, you will bridge the gap between software…
Added 2 months ago
MS
Consultant Conversion - Lead Software Eng : Job Level - Director
Morgan Stanley
Montreal, QC
- Full-time
…markets and shape the future of our communities. This is a Lead Software Engineering position at Director level, which is part of the job family responsible for the design, development,…
Added 2 months ago
A
Staff Software Engineer - Full Stack (Bangkok based, Relocation provided)
Agoda
Vancouver, BC
- Full-time
Bring Your Talent to Asia’s Tech Hub! Join Agoda in Bangkok as a Staff Software Engineer (Full Stack)
Added 2 months ago
RB
Staff Software Engineer
Ritchie Bros.
Vancouver, BC
- Full-time
…learning, fostering an environment where diverse perspectives lead to groundbreaking solutions. Team members are empowered to share ideas and experiment across teams in all aspects of the…
Added 2 months ago
PI
Java Engineer (Architect / Technical Lead) - Agentic AI
Princeton IT Services, Inc
Toronto, ON
- Full-time
Senior Java Engineer (Architect / Technical Lead) Agentic AI
Added 2 months ago
F
Senior Software Engineer (AI & Full Stack)
Fable
Remote, Canada
- Full-time
- Remote
Fable is looking for a highly motivated Senior Software Engineer with deep backend expertise, strong full-stack development skills, and hands-on experience building AI-powered applications…
Added 1 month ago
Principal Developer Support Engineer - Builder Experience (BX)
Okta
Toronto, ON
This is not primarily a queue role. You will mostly engage on cases that exceed senior engineer scope, the ones that need architecture judgment, not triage.
Added 2 months ago
PG
Manager Platform Security
Paymentus Group Inc
Richmond Hill, ON
- Full-time
Lead, manage, mentor, and develop a team of platform and application security engineers responsible for securing the Paymentus SaaS platform.
Added 2 months ago
TH
Manager, Software Engineering
Top Hat
Remote, Canada
- Full-time
- Remote
Technical Background: Prior hands-on experience as a software engineer (Java and/or React preferred).

Okta

Principal Developer Support Engineer - Builder Experience (BX)

Toronto, ON, Canada

$140,000 - $192,500 CAD

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Job details

Pay: $140,000 - $192,500 CAD
Experience: Experience: 8+ years in technical support, developer relations, solutions engineering, or software development with significant customer- or partner-facing experience.
Posting language: English
Posted: Sep 8, 2026

Original job description

Secure Every Identity, from AI to Human

Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence.

This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk.

The Role

You are a deep technical architect. Whether it's a Fortune 500 CTO or a startup founder, you know how to read the room and steer it. You have handled enough OAuth token flows, SCIM failures, and multi-product integration edge cases to spot root issues fast. In this role, you will help shape how developers understand identity at scale.

You serve as the top technical escalation point for our support team. You are our domain expert. You influence product roadmaps. You mentor engineers. You challenge standard practices. You raise the bar across the entire global team. You handle ambiguity well. You operate with full autonomy. You focus on delivering outcomes that unblock our most complex accounts.

What You Do

Strategic Escalations and Architecture

This is not primarily a queue role. You will mostly engage on cases that exceed senior engineer scope, the ones that need architecture judgment, not triage.

End-to-End Ownership: Resolve our most complex developer cases, including multi-product architectures, ISV integration designs, and strategic account escalations.
Cross-Functional Bridge: Serve as the technical link between Developer Support and ISV Partnerships, working directly with strategic partners on integration design.
Architectural Consulting: Join customer and partner calls to advise on architecture and resolve issues beyond standard support scope.

Product and Executive Engagement

Roadmap Influence: Partner with Product Management and Engineering to advocate for customer needs, surface systemic integration issues, and shape the Okta WIC product roadmap.
Strategic Advisory: Act as a trusted technical advisor for key accounts, stepping into critical customer situations to manage risk and deliver resolutions.
Internal Alignment: Build relationships across Product, Engineering, ISV Partnerships, and Operations to push key initiatives forward.

Team Leadership and Operations

Mentorship: Coach Senior DSEs on complex technical cases, time management, and customer handling to elevate the whole team.
Knowledge Infrastructure: Build and maintain core resources like runbooks, internal best practices, and training materials, ensuring visibility across global regions.
Team Upskilling: Lead technical reviews and team learning sessions to address skills gaps and roll out new product knowledge.
Change Advocacy: Champion new tools and processes, helping the team adopt and implement changes effectively.

What You Bring

Minimum Qualifications

Experience: 8+ years in technical support, developer relations, solutions engineering, or software development with significant customer- or partner-facing experience.
Education: BA/BS/MS in Computer Science, Software Engineering, or equivalent hands-on experience.
Cloud Native Approach:: Broad experience across multiple cloud platforms (Azure, AWS, GCP) and containerization (Docker, Kubernettes).
AI Forward Approach: knowledge of MCP servers and have worked with Claude, CodeEx, etc.
Identity & Protocols: Expert-level understanding of OAuth 2.0, OpenID Connect, and SAML (protocol debugging level, not just basic setup).
SCIM Provisioning: Hands-on experience with enterprise-scale SCIM, including schema design, provisioning flows, attribute mapping, and common failure patterns.
Programming & APIs: Fluent in at least one statically typed language (Java, .NET, Go) and one dynamically typed language (Python, JavaScript/Node.js). Comfortable writing repros, reading code, and analyzing HTTP traces or OpenAPI specs.
Engineering Mindset: Deep understanding of the software development lifecycle. You engage engineering peers as a technical equal - not as a support escalation path.
Communication: Clear, adaptable communication style capable of shifting from troubleshooting with an engineer to advising a VP on the same day.
Location: Based in Canada (Toronto, Ottawa, or Montreal preferred).

Nice to Have

Experience building or supporting integrations with ISVs or technology partners at scale.
Familiarity with the Okta ecosystem (Workforce Identity Cloud, OIN, or IPSIE/NHI).
Background with enterprise SaaS tools (Workday, ServiceNow, Salesforce) or API gateways (Kong, MuleSoft).
Prior experience in Forward Deployed Engineering, Solutions Engineering, or DevRel.
Experience in regulated industries (financial services, healthcare) where integration requirements carry compliance constraints.
Familiarity with modern auth standards beyond core OIDC (FIDO2, passkeys, device trust flows).

Location and Hours

This is a Hybrid role with a working schedule from 9AM - 6PM EST. Our team covers North American and EMEA hours. This location offers strong time overlap, providing natural alignment with EMEA afternoons while covering US commercial accounts during peak hours.

P25533_3510792

Below is the annual salary range for candidates located in Canada. Your actual salary will depend on factors such as your skills, qualifications, and experience. In addition, Okta offers equity (where applicable), bonus, and benefits, including health, dental, and vision insurance, RRSP with a match, healthcare spending, telemedicine, and paid leave (including PTO and parental leave) in accordance with our applicable plans and policies. To learn more about our Total Rewards program, please visit: https://rewards.okta.com/can.

The annual base salary range for this position for candidates located in Canada is between:

$140,000 - $192,500 CAD

The Okta Experience

We are intentional about connection. Our global community, spanning over 20 offices worldwide, is united by a drive to innovate. Your journey begins with an immersive, in-person onboarding experience designed to accelerate your impact and connect you to our mission and team from day one.

Okta is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, marital status, age, physical or mental disability, or status as a protected veteran. We also consider for employment qualified applicants with arrest and convictions records, consistent with applicable laws.

If reasonable accommodation is needed to complete any part of the job application, interview process, or onboarding please use this Form to request an accommodation.

Notice for New York City Applicants & Employees: Okta may use Automated Employment Decision Tools (AEDT), as defined by New York City Local Law 144, that use artificial intelligence, machine learning, or other automated processes to assist in our recruitment and hiring process. In accordance with NYC Local Law 144, if you are an applicant or employee residing in New York City, please click here to view our full NYC AEDT Notice.

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More about this job

Responsibilities

You will serve as the top technical escalation point for complex developer cases, providing architectural guidance and resolving multi-product integration issues. Additionally, you will influence product roadmaps by partnering with engineering and product management while mentoring senior engineers to elevate team performance.

Requirements

Candidates must have 8+ years of experience in technical support, developer relations, or software development with deep expertise in identity protocols like OAuth, OIDC, and SAML. A bachelor's degree in Computer Science or a related field is required, along with proficiency in statically and dynamically typed programming languages.

Skills

OAuth 2.0
OpenID Connect
SAML
SCIM
Java
.NET
Go
Python
JavaScript
Node.js
Azure
AWS
GCP
Docker
Kubernetes
API design

Benefits

Health insurance
Dental insurance
Vision insurance
RRSP with a match
Healthcare spending account
Telemedicine
Paid leave
Parental leave
Equity
Bonus

Visa sponsorship

Not detected in the job text

Keywords

Identity
OAuth 2.0
OpenID Connect
SAML
SCIM
Cloud Computing
Azure
AWS
GCP
Docker
Kubernetes
Java
Python
JavaScript
Node.js
API
Technical Support
Solutions Engineering
Developer Relations
Architecture
Integration
ISV
Okta
Workforce Identity Cloud
MCP servers
Claude
CodeEx
FIDO2
Passkeys

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