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Jobs in Canada

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Added 4 hours ago
Outbound Account Executive (SaaS)
WellnessLiving
Vaughan, ON
Full-time
Customer First – We approach every challenge with a deep commitment to our customers’ success and happiness.
Added 17 hours ago
Business Development Representative, GIFTSOFT & Cibar
Aquila
Remote, Canada
Full-time · Remote
…across the portfolio. You will work closely with the Portfolio Manager and the leaders in each business to shape how the role operates, from prospecting processes and ways of working to how…
Added 19 hours ago
Senior Legal Contracts and Risk Manager-EN
CAE
Montreal, QC
Full-time
Behind every success is a team of dedicated experts driving us forward. From HR professionals who shape our culture, to IT innovators driving technological advancements, Finance leaders…
Added 19 hours ago
Senior Legal Contracts and Risk Manager
CAE
Montreal, QC
Full-time
Behind every success is a team of dedicated experts driving us forward. From HR professionals who shape our culture, to IT innovators driving technological advancements, Finance leaders…
Added 22 hours ago
Technical Product Manager - Pioneer
Caseware
Toronto, ON
$120,000 to $130,000 CAD / year
Full-time
We are seeking a Technical Product Manager (TPM) to help design, build, and scale the foundational platform services that power the Caseware Cloud portfolio. This role will work closely…
Added 22 hours ago
Sr. Product Marketing Manager (Technical Products) - Canada
ActiveProspect, Inc.
Remote, Canada
Full-time · Remote
…management. Our InfutorData (formerly Verisk Marketing Solutions) identity resolution and marketing intelligence data solutions address the challenges B2C marketers face in engaging their…
Added 23 hours ago
Staff UX Designer
BeyondTrust
Canada
Full-time
BeyondTrust is a place where you can bring your purpose to life through the work that you do, creating a safer world through our cybersecurity SaaS portfolio.
Added 23 hours ago
Key Accounts Manager | Channel Partnerships
Maple
Toronto, ON
Full-time
6–8+ years of experience in Customer Success, Sales, Account Management or a related client-facing role, including 3+ years owning enterprise or key accounts in SaaS, health tech, benefits…
Added 23 hours ago
Solution Product Marketing Manager - Canada
ActiveProspect, Inc.
Remote, Canada
Full-time · Remote
ActiveProspect is seeking a Solution Product Marketing Manager to lead market research, competitive intelligence, and solution strategy across its evolving portfolio of consent-based…
Added 1 day ago
Senior Manager, Web Strategy and Performance
Nitro
Toronto, ON
A global SaaS leader for seamless digital document workflows, Nitro offers a suite of solutions for PDF, eSigning, identity verification and analytics supported by a best-in-class customer…
Added 1 day ago
Enterprise Customer Success Manager
Spellbook
Remote, Canada
$123,000 to $145,000 CAD / year
Full-time · Remote
We're looking for an experienced and highly organized Enterprise Customer Success Manager (CSM) to support our largest and most complex customers. This role is ideal for someone who thrives…
Added 1 day ago
Manager, Enterprise Customer Success
Spellbook
Remote, Canada
$155,000 to $180,000 CAD / year
Full-time · Remote
We’re hiring a Manager, Customer Success (Enterprise) to lead, coach, and scale a growing team of Enterprise Customer Success Managers (CSMs) responsible for the full customer lifecycle…
Added 1 day ago
Invoicing Support Specialist
Medfar
Montreal, QC
Full-time
…the exceptional contributions of our employees driving our success. Join us in transforming healthcare locally and globally, as we strive to empower 500,000 care providers to reach 500…
Added 1 day ago
Invoicing Support Specialist
MEDFAR
Montreal, QC
Full-time
…the exceptional contributions of our employees driving our success. Join us in transforming healthcare locally and globally, as we strive to empower 500,000 care providers to reach 500…
Added 1 day ago
Head of Legal & Compliance
Mecka
Richmond Hill, ON
$150,000 to $175,000 CAD / year
Full-time
Internal governance: Create usable policies for data access, vendor handling, employee access, customer data, deployment data, and audit readiness.
Added 1 day ago
Engineering Manager, AI
Lattice
Canada
Full-time
Experience building enterprise SaaS AI products where quality, trust, reliability, and scalability are critical to customer success.
Added 1 day ago
Head of Legal & Compliance
Mecka
Richmond Hill, ON
$150,000 to $175,000 CAD / year
Full-time
Internal governance: Create usable policies for data access, vendor handling, employee access, customer data, deployment data, and audit readiness.
Added 1 day ago
Product Manager, Business Transformation
FirstService Residential Canada
Vancouver, BC
Full-time
As a Product Manager, you will be responsible for the strategy, development, and success of our product(s). You will work closely with cross-functional teams including resident care,…
Added 1 day ago
Product Manager, Business Transformation
FirstService Residential Canada
Mississauga, ON
Full-time
As a Product Manager, you will be responsible for the strategy, development, and success of our product(s). You will work closely with cross-functional teams including resident care,…
Added 1 day ago
Product Manager, Business Transformation
FirstService Residential Canada
Toronto, ON
Full-time
As a Product Manager, you will be responsible for the strategy, development, and success of our product(s). You will work closely with cross-functional teams including resident care,…
Added 1 day ago
Senior Manager, Information Security & IT
illumin
Toronto, ON
Full-time
Our work is guided by two beliefs: that the ability to execute is paramount to success and that we are only as good as our people. As we grow and transform, we are looking for team members…
Added 1 day ago
Director, Digital Marketing & Web Experience
Varicent
Toronto, ON
…market - we’re redefining how organizations achieve revenue success. Our cutting-edge SaaS solutions empower revenue leaders globally to design smarter go-to-market strategies, maximize…
Added 1 day ago
Director, Digital Marketing & Web Experience
Varicent
Toronto, ON
…market - we’re redefining how organizations achieve revenue success. Our cutting-edge SaaS solutions empower revenue leaders globally to design smarter go-to-market strategies, maximize…
Added 1 day ago
Technical Product Manager
Caseware
Toronto, ON
$120,000 to $130,000 CAD / year
Full-time
We are seeking a Technical Product Manager (TPM), Core Platform to help design, build, and scale the foundational platform services that power the Caseware Cloud portfolio. This role will…
Added 1 day ago
Program Manager, Delivery Innovation and Strategic Programs
Okta
Toronto, ON
We are a team of Identity and Access Management experts. We help customers, businesses, and organisations maximise their Okta IAM platform investment, providing rapid time-to-value in…

Okta

Program Manager, Delivery Innovation and Strategic Programs

Toronto, ON, Canada

Pay: $87,000 - $119,000 USD
Experience: Experience: 3–5 years of program management, project management, or operational experience within a technology, SaaS, or professional services organization.
Posting language: English
Posted: Sep 29, 2026

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Original job description

Secure Every Identity, from AI to Human

Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence.

This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk.

The Customer First Team

We are a team of Identity and Access Management experts. We help customers, businesses, and organisations maximise their Okta IAM platform investment, providing rapid time-to-value in adoption and usage and promoting scalability and agility. Our team sits within the Customer First area - focused on ensuring the long term success of our customers. Join our team! We’re building a world where Identity belongs to you.

Role Summary

Reporting to the Sr. Manager, Business Architecture the Program Manager, Delivery Innovation + Strategic Programs, a critical individual contributor role within our Global Professional Services and Delivery Success organization. This role sits at the intersection of delivery excellence, partner enablement, and business intelligence.

Unlike product-focused enablement roles, this position is laser-focused on delivery methodology, operational execution standards, and project-level governance. Your mission is to drive better customer and partner outcomes by analyzing real-world professional services delivery, translating common implementation patterns into repeatable requirements, and creating standard delivery methodologies. You will bridge the gap between internal and external execution by packaging these delivery frameworks into external playbooks, checklists, and blueprints that our internal teams and service delivery partners can leverage to execute consistently.

Additionally, you will support our strategic programs through rigorous reporting, metrics tracking, and impact assessments, while proactively championing the implementation of generative AI to scale and optimize our delivery and partner enablement frameworks.

Key Responsibilities

Delivery Methodology Codification & Scoping Standards

Identify Common Scenarios & Patterns: Partner closely with internal Professional Services delivery and technical teams to identify repeatable implementation patterns, delivery workflows, and common customer use cases.
Develop Delivery Requirements Templates: Translate these real-world delivery patterns into standardized, reusable scoping requirements, delivery templates, and execution blueprints (focusing on the "how" of delivery execution, not product training).
Methodology Asset Gap Analysis: Evaluate project delivery trends to identify gaps in our execution assets, establishing the operational and business requirements for new delivery assets, accelerators, and methodology toolkits.

Delivery Methodology Transformation & Partner Process Integration

Methodology Transformation: Take complex, internal delivery methodologies and "translate" them into structured, high-quality, external-facing delivery playbooks, engagement blueprints, and project governance toolkits.
Process Repository Management: Organize and maintain the central repository of delivery methodologies, engagement templates, and process assets (using tools like Highspot, Confluence, and Asana) to ensure delivery consistency across internal and partner-led projects.

AI-Enabled Delivery & Enablement Innovation

AI Tool Implementation: Explore, test, and implement generative AI tools and workflows to accelerate the creation of delivery methodologies, project templates, and partner playbooks.
AI-Driven Acceleration: Identify opportunities to integrate AI solutions to help both internal teams and partners quickly synthesize customer requirements, automate boilerplate documentation, and speed up scoping/delivery cycles.
Enablement Efficiency: Train and guide partner delivery success teams on utilizing AI-driven templates and methodology accelerators to maximize execution speed and output quality.

Strategic Program Reporting & Impact Analytics

Track Investment Outcomes: Develop and maintain quantitative models to measure and report on the effectiveness, quality, and adoption of these delivery methodologies and strategic program investments (e.g., reporting on the impact of our investments).
Build Dashboards from Scratch: Independently design, build, and maintain comprehensive analytics dashboards from scratch using Tableau and Salesforce to track delivery health and methodology adoption, rather than simply consuming existing reporting.
Executive & Stakeholder Reporting: Prepare quarterly delivery reports, program health scorecards, and data deep-dives to provide actionable insights for Global Services leadership on partner delivery performance and methodology impact.

What you’ll bring to the role

Experience: 3–5 years of program management, project management, or operational experience within a technology, SaaS, or professional services organization.
Delivery & Operational Exposure: Prior experience working in or closely with Professional Services, Customer Success, Delivery Success, or Service Delivery Partner Programs.
Clarity & Synthesis: Masterful ability to proactively track down, clarify, and organize complex technical or operational processes from cross-functional teams to create clear, step-by-step methodologies and frameworks.
AI Adaptability: Practical experience using generative AI tools to assist in research, outlining, content optimization, or workflow automation to accelerate and scale content creation.
Analytical Skills: Strong analytical mindset with experience building dashboards and reports (e.g., in Salesforce, Tableau, Google Sheets) to track performance metrics and assess investment impact.
Project Management: Exceptional ability to self-direct and manage multiple deliverables, program schedules, and stakeholders in a deadline-driven environment.
Communication Skills: Outstanding verbal and written communication skills with the ability to translate complex operational processes into clear, execution-focused delivery blueprints.

And extra credit if you have experience in any of the following!

Experience working with or implementing AI-driven analytics, automation platforms, or prompt engineering for operational efficiency.
Knowledge of Okta & Auth0 product offerings.
Experience with business architecture concepts or standardizing operating models.
Experience with collaboration, enablement, and tracking tools like Highspot, Confluence, and Asana.
Familiarity with GSI engagement models or enterprise identity delivery.
A bachelor's degree in business, data science, information systems, or equivalent relevant experience.

P25980

Below is the annual salary range for candidates located in Canada. Your actual salary will depend on factors such as your skills, qualifications, and experience. In addition, Okta offers equity (where applicable), bonus, and benefits, including health, dental, and vision insurance, RRSP with a match, healthcare spending, telemedicine, and paid leave (including PTO and parental leave) in accordance with our applicable plans and policies. To learn more about our Total Rewards program, please visit: https://rewards.okta.com/can.

The annual base salary range for this position for candidates located in Canada is between:

$87,000 - $119,000 USD

The Okta Experience

We are intentional about connection. Our global community, spanning over 20 offices worldwide, is united by a drive to innovate. Your journey begins with an immersive, in-person onboarding experience designed to accelerate your impact and connect you to our mission and team from day one.

Okta is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, marital status, age, physical or mental disability, or status as a protected veteran. We also consider for employment qualified applicants with arrest and convictions records, consistent with applicable laws.

If reasonable accommodation is needed to complete any part of the job application, interview process, or onboarding please use this Form to request an accommodation.

Notice for New York City Applicants & Employees: Okta may use Automated Employment Decision Tools (AEDT), as defined by New York City Local Law 144, that use artificial intelligence, machine learning, or other automated processes to assist in our recruitment and hiring process. In accordance with NYC Local Law 144, if you are an applicant or employee residing in New York City, please click here to view our full NYC AEDT Notice.

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More about this job

Responsibilities

The Program Manager will codify delivery methodologies and create standardized execution blueprints to ensure consistency across internal and partner-led projects. They will also leverage generative AI to optimize delivery workflows and build analytics dashboards to track program health and investment impact.

Requirements

Candidates must have 3–5 years of experience in program or project management within a technology or professional services organization. Strong analytical skills, proficiency in building dashboards, and the ability to translate complex operational processes into clear frameworks are required.

Skills

Program management
Project management
Business architecture
Delivery methodology
Generative AI
Tableau
Salesforce
Process documentation
Stakeholder reporting
Data analytics
Operational execution
Partner enablement
Highspot
Confluence
Asana
Identity and Access Management

Benefits

Health insurance
Dental insurance
Vision insurance
RRSP with a match
Healthcare spending
Telemedicine
Paid leave
PTO
Parental leave
Equity
Bonus

Visa sponsorship

Not detected in the job text

Keywords

Program Manager
Delivery Innovation
Strategic Programs
Okta
IAM
Professional Services
SaaS
Generative AI
Tableau
Salesforce
Highspot
Confluence
Asana
Business Architecture
Operational Excellence
Partner Enablement
Governance
Data Analytics
Project Management
Delivery Methodology
Customer Success
Identity and Access Management
Workflow Automation
Performance Metrics
Enterprise Identity
GSI Engagement
Blueprints
Playbooks
Scoping Standards
Impact Assessment

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