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Added 12 mins ago
Sr. Advertising Account Manager
Taboola
Toronto, ON
Reporting on strategic insights, recommendations and new product capabilities to each client on a regular basis with a goal to upsell and seek new revenue opportunities
Added 27 mins ago
Manager, Credit and Collections
Adecco
Mississauga, ON
$100,000 to $120,000 CAD / year
Full-time
…inspiring high-performing teams? We're seeking an experienced Manager, Credit & Collections to oversee daily credit and collections operations while driving continuous improvement, process…
Added 56 mins ago
Sr. Advertising Account Manager
Taboola
Toronto, ON
Full-time
Reporting on strategic insights, recommendations and new product capabilities to each client on a regular basis with a goal to upsell and seek new revenue opportunities
Added 1 hour ago
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Support sales staff by providing tailoring insights that enhance product knowledge and improve the customer experience.
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Added 4 hours ago
Disputifier - Senior Manager, Finance and Accounting
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Remote, Canada
$130,000 to $160,000 CAD / year
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Added 6 hours ago
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Mississauga, ON · CAN Mississauga - Derry Road West
$85,000 to $135,000 CAD / year
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Added 8 hours ago
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Added 9 hours ago
Account Manager
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Vancouver, BC
Full-time
…thoughtfully crafted with an emphasis on efficacy, safety, and customer well-being. Team members join a mission-driven environment where natural wellness, product integrity, and continuous…
Added 9 hours ago
Senior Marketing Manager
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Canada
Full-time
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Added 9 hours ago
SALES LEAD/KEY HOLDER - FULL TIME- CALL IT SPRING
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Added 10 hours ago
Senior Project Manager - Fredericton, New Brunswick
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Fredericton, NB
Full-time
In the role of Project Manager, you would be responsible for the successful delivery of them to budget, timeframes and customer satisfaction, enabling new and extension business. You will…
Added 12 hours ago
Business Analyst
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Toronto, ON · Scarborough, ON
Full-time
…communication to support corporate development priorities. Reporting to the Senior Manager, Corporate Development, this role helps turn business questions into structured analysis,…
Added 12 hours ago
Senior Manager, Financial Information and Control
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Added 12 hours ago
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Toronto, ON
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In this role, you will report to the Senior Manager of Supply Chain Finance and support the manufacturing pillar. The role involves close collaboration with the Continuous Improvement team,…
Added 12 hours ago
Associate Category Customer Sales Planning Manager (19-month contract)
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Brampton, ON · The Clorox Company of Canada-Head Office
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Reporting directly to the Customer Category Sales Planning Leader (CCSPL) you will be accountable for translating the brand strategies and excel at bringing insights into action through…
Added 12 hours ago
Business Development Representative, GIFTSOFT & Cibar
Aquila
Remote, Canada
Full-time · Remote
Reporting to the Aquila Portfolio Manager, we are hiring a Business Development Representative to create new sales opportunities for GIFTSOFT and Cibar. You will utilize the latest in AI…
Added 13 hours ago
Client Services Manager
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Matheson, ON
Full-time
The Client Service Manager is responsible for delivering profitable growth for assigned clients by achieving revenue, margin, and key performance objectives.
Added 13 hours ago
Sales - National Manager, Sales
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BC · West Vancouver, BC
Full-time
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Added 13 hours ago
Social Media Coordinator
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Brantford, ON
Full-time
…presence, supporting local market growth, and maintaining strong customer…
Added 13 hours ago
Reporting & Analysis Manager (Financial Services)
Leons Furniture Limited
Edmonton, AB
Full-time
The Financial Services Reporting & Analysis Manager will oversee reporting and analytics for the entire Financial Services division at LFL – which includes support for consumer credit,…
Added 14 hours ago
Facility Manager III
BGIS
Montreal, QC
Full-time
The Facility Manager III ensures that client facilities are operated and maintained cost-effectively, safely, efficiently as per the operating parameters of the Statement of Work and…
Added 14 hours ago
Financial Manager - PLM (Product Line Mgmt)
Husky Technologies
Bolton, ON
Full-time
Leverage BI tools and automation to streamline reporting and enhance insights
Added 14 hours ago
Field Manager
Brand Momentum
Toronto, ON
$65,000 CAD / year
Full-time
We are looking for a hands-on and results-driven Field Manager to support the execution of retail programs across an assigned region. This role is responsible for leading Team Leads (TLs),…

Okta

Program Manager, Delivery Innovation and Strategic Programs

Toronto, ON, Canada

Pay: $87,000 - $119,000 USD
Experience: Experience: 3–5 years of program management, project management, or operational experience within a technology, SaaS, or professional services organization.
Posting language: English
Posted: Sep 29, 2026

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Original job description

Secure Every Identity, from AI to Human

Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence.

This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk.

The Customer First Team

We are a team of Identity and Access Management experts. We help customers, businesses, and organisations maximise their Okta IAM platform investment, providing rapid time-to-value in adoption and usage and promoting scalability and agility. Our team sits within the Customer First area - focused on ensuring the long term success of our customers. Join our team! We’re building a world where Identity belongs to you.

Role Summary

Reporting to the Sr. Manager, Business Architecture the Program Manager, Delivery Innovation + Strategic Programs, a critical individual contributor role within our Global Professional Services and Delivery Success organization. This role sits at the intersection of delivery excellence, partner enablement, and business intelligence.

Unlike product-focused enablement roles, this position is laser-focused on delivery methodology, operational execution standards, and project-level governance. Your mission is to drive better customer and partner outcomes by analyzing real-world professional services delivery, translating common implementation patterns into repeatable requirements, and creating standard delivery methodologies. You will bridge the gap between internal and external execution by packaging these delivery frameworks into external playbooks, checklists, and blueprints that our internal teams and service delivery partners can leverage to execute consistently.

Additionally, you will support our strategic programs through rigorous reporting, metrics tracking, and impact assessments, while proactively championing the implementation of generative AI to scale and optimize our delivery and partner enablement frameworks.

Key Responsibilities

Delivery Methodology Codification & Scoping Standards

Identify Common Scenarios & Patterns: Partner closely with internal Professional Services delivery and technical teams to identify repeatable implementation patterns, delivery workflows, and common customer use cases.
Develop Delivery Requirements Templates: Translate these real-world delivery patterns into standardized, reusable scoping requirements, delivery templates, and execution blueprints (focusing on the "how" of delivery execution, not product training).
Methodology Asset Gap Analysis: Evaluate project delivery trends to identify gaps in our execution assets, establishing the operational and business requirements for new delivery assets, accelerators, and methodology toolkits.

Delivery Methodology Transformation & Partner Process Integration

Methodology Transformation: Take complex, internal delivery methodologies and "translate" them into structured, high-quality, external-facing delivery playbooks, engagement blueprints, and project governance toolkits.
Process Repository Management: Organize and maintain the central repository of delivery methodologies, engagement templates, and process assets (using tools like Highspot, Confluence, and Asana) to ensure delivery consistency across internal and partner-led projects.

AI-Enabled Delivery & Enablement Innovation

AI Tool Implementation: Explore, test, and implement generative AI tools and workflows to accelerate the creation of delivery methodologies, project templates, and partner playbooks.
AI-Driven Acceleration: Identify opportunities to integrate AI solutions to help both internal teams and partners quickly synthesize customer requirements, automate boilerplate documentation, and speed up scoping/delivery cycles.
Enablement Efficiency: Train and guide partner delivery success teams on utilizing AI-driven templates and methodology accelerators to maximize execution speed and output quality.

Strategic Program Reporting & Impact Analytics

Track Investment Outcomes: Develop and maintain quantitative models to measure and report on the effectiveness, quality, and adoption of these delivery methodologies and strategic program investments (e.g., reporting on the impact of our investments).
Build Dashboards from Scratch: Independently design, build, and maintain comprehensive analytics dashboards from scratch using Tableau and Salesforce to track delivery health and methodology adoption, rather than simply consuming existing reporting.
Executive & Stakeholder Reporting: Prepare quarterly delivery reports, program health scorecards, and data deep-dives to provide actionable insights for Global Services leadership on partner delivery performance and methodology impact.

What you’ll bring to the role

Experience: 3–5 years of program management, project management, or operational experience within a technology, SaaS, or professional services organization.
Delivery & Operational Exposure: Prior experience working in or closely with Professional Services, Customer Success, Delivery Success, or Service Delivery Partner Programs.
Clarity & Synthesis: Masterful ability to proactively track down, clarify, and organize complex technical or operational processes from cross-functional teams to create clear, step-by-step methodologies and frameworks.
AI Adaptability: Practical experience using generative AI tools to assist in research, outlining, content optimization, or workflow automation to accelerate and scale content creation.
Analytical Skills: Strong analytical mindset with experience building dashboards and reports (e.g., in Salesforce, Tableau, Google Sheets) to track performance metrics and assess investment impact.
Project Management: Exceptional ability to self-direct and manage multiple deliverables, program schedules, and stakeholders in a deadline-driven environment.
Communication Skills: Outstanding verbal and written communication skills with the ability to translate complex operational processes into clear, execution-focused delivery blueprints.

And extra credit if you have experience in any of the following!

Experience working with or implementing AI-driven analytics, automation platforms, or prompt engineering for operational efficiency.
Knowledge of Okta & Auth0 product offerings.
Experience with business architecture concepts or standardizing operating models.
Experience with collaboration, enablement, and tracking tools like Highspot, Confluence, and Asana.
Familiarity with GSI engagement models or enterprise identity delivery.
A bachelor's degree in business, data science, information systems, or equivalent relevant experience.

P25980

Below is the annual salary range for candidates located in Canada. Your actual salary will depend on factors such as your skills, qualifications, and experience. In addition, Okta offers equity (where applicable), bonus, and benefits, including health, dental, and vision insurance, RRSP with a match, healthcare spending, telemedicine, and paid leave (including PTO and parental leave) in accordance with our applicable plans and policies. To learn more about our Total Rewards program, please visit: https://rewards.okta.com/can.

The annual base salary range for this position for candidates located in Canada is between:

$87,000 - $119,000 USD

The Okta Experience

We are intentional about connection. Our global community, spanning over 20 offices worldwide, is united by a drive to innovate. Your journey begins with an immersive, in-person onboarding experience designed to accelerate your impact and connect you to our mission and team from day one.

Okta is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, marital status, age, physical or mental disability, or status as a protected veteran. We also consider for employment qualified applicants with arrest and convictions records, consistent with applicable laws.

If reasonable accommodation is needed to complete any part of the job application, interview process, or onboarding please use this Form to request an accommodation.

Notice for New York City Applicants & Employees: Okta may use Automated Employment Decision Tools (AEDT), as defined by New York City Local Law 144, that use artificial intelligence, machine learning, or other automated processes to assist in our recruitment and hiring process. In accordance with NYC Local Law 144, if you are an applicant or employee residing in New York City, please click here to view our full NYC AEDT Notice.

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More about this job

Responsibilities

The Program Manager will codify delivery methodologies and create standardized execution blueprints to ensure consistency across internal and partner-led projects. They will also leverage generative AI to optimize delivery workflows and build analytics dashboards to track program health and investment impact.

Requirements

Candidates must have 3–5 years of experience in program or project management within a technology or professional services organization. Strong analytical skills, proficiency in building dashboards, and the ability to translate complex operational processes into clear frameworks are required.

Skills

Program management
Project management
Business architecture
Delivery methodology
Generative AI
Tableau
Salesforce
Process documentation
Stakeholder reporting
Data analytics
Operational execution
Partner enablement
Highspot
Confluence
Asana
Identity and Access Management

Benefits

Health insurance
Dental insurance
Vision insurance
RRSP with a match
Healthcare spending
Telemedicine
Paid leave
PTO
Parental leave
Equity
Bonus

Visa sponsorship

Not detected in the job text

Keywords

Program Manager
Delivery Innovation
Strategic Programs
Okta
IAM
Professional Services
SaaS
Generative AI
Tableau
Salesforce
Highspot
Confluence
Asana
Business Architecture
Operational Excellence
Partner Enablement
Governance
Data Analytics
Project Management
Delivery Methodology
Customer Success
Identity and Access Management
Workflow Automation
Performance Metrics
Enterprise Identity
GSI Engagement
Blueprints
Playbooks
Scoping Standards
Impact Assessment

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