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Added 56 mins ago
Sr. Payment BSA (Hybrid)
Cognizant
Toronto, ON
Full-time
Relevant certifications such as Certified Identity and Access Manager (CIAM), CISSP, or certifications from CIAM tool vendors.
Added 56 mins ago
SAP FICO Manager (ERP Transformation)
Tarkett
Toronto, ON
Full-time
Added 56 mins ago
SAP FICO Manager (ERP Transformation)
Tarkett
Montreal, QC
Full-time
Added 1 hour ago
Sr. Product Marketing Manager (Technical Products) - Canada
ActiveProspect, Inc.
Remote, Canada
Full-time · Remote
Bachelor’s degree in Marketing, Business, Communications, Data Analytics or a related field. MBA is a plus.
Added 2 hours ago
Sr. Manager, Commercial Insights & Analytics
High Liner Foods
Mississauga, ON
Full-time
The Senior Manager, Commercial Insights & Analytics is the strategic insights lead for the organization - responsible for shaping how data, consumer understanding, and category intelligence…
Added 2 hours ago
Demand Marketing Specialist
PrideNow
Toronto, ON
$31.72 CAD / hour
Contract
All other responsibilities as assigned by reporting manager or sr. marketing leadership.
Added 2 hours ago
Manager,Sr.-Digital Marketing
Future Electronics
Canada
Full-time
The Senior Manager -Digital Marketing will focus on digital initiatives and be responsible for strategic and tactical marketing programs. Reporting to the Director, the manager will play a…
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SAP FICO Manager (ERP Transformation)
Tarkett Sports
Toronto, ON
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SAP FICO Manager (ERP Transformation)
Tarkett Sports
Montreal, QC
Full-time
Added 5 hours ago
Senior Financial Analyst
Clarity Recruitment
Markham, ON
$50 to $55 CAD / hour
Contract
…for a high-visibility planning cycle, reporting to the Sr. Manager, FP&A. In this role, you’ll own a designated product portfolio through the delivery of the 2027 budget and five-year…
Added 10 hours ago
Customer Service Learning & Development Specialist
LearningDevelopmentJobs
Toronto, ON
Full-time
…processes and build and deploy proprietary technology, AI, and analytics to help us scale…
Added 11 hours ago
Sr. Specialist, Digital Operations (12 month contract)
The Home Depot Canada
Toronto, ON
Full-time
Assist with campaign data collection and organizing performance for internal and external partners
Added 11 hours ago
SPÉCIALISTE PRINCIPAL, EXPLOITATION NUMÉRIQUE – CAN
The Home Depot Canada
Toronto, ON
Full-time
Assist with campaign data collection and organizing performance for internal and external partners
Added 17 hours ago
Operations Strategy, Sr Manager
Pratt & Whitney
Longueuil, QC
Full-time
In this role, you will lead industrial transformations through rigorous project governance and advanced data analytics:
Added 19 hours ago
Sr. Analyst, Capital Markets & Treasury
Brookfield
Toronto, ON
Full-time
…improving strategy and execution drawing on the insights and data from the wider Brookfield…
Added 19 hours ago
SCM Operations Category Management Advisor
Raise
Calgary, AB
Full-time
Financial business acumen and knowledge; data analytics and visualization tools
Added 20 hours ago
Salesforce Business Analyst II
The University of British Columbia
Vancouver, BC
$7,158.42 to $10,292.25 CAD / month
Full-time
The Business Analyst II reports to the Project Manager in UBC IT - Academic Systems team.
Added 21 hours ago
Senior Analyst, Events Operations
Walmart Canada
Mississauga, ON
Full-time
…Canada events and business initiatives. Reporting to the Sr. Manager, Event Operations, this role provides operational, financial, sourcing and project support across the event lifecycle,…
Added 22 hours ago
Salesforce Business Analyst II
University of British Columbia
Vancouver, BC · UBCV | The Leonard S. Klinck Building (LSK)
$7,158.42 to $10,292.25 CAD / month
Full-time
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Added 23 hours ago
Senior Financial Analyst
Rogers Communications
Toronto, ON
Reporting to the Sr. Finance Manager - Decision Support, the Senior Financial Analyst will assist with analysis, modeling and decision-making support for the consumer wireless organization…
Added 23 hours ago
Sr. Manager Logistics
TalentSphere Staffing Solutions
Calgary, AB
Full-time
Our client, an established organization with a complex multi-location distribution network, is seeking a Senior Manager of Logistics to lead the continued development of its logistics and…
Added 23 hours ago
Senior Technical Team Lead, R&D
Piicomm Inc.
Plantagenet Station, ON
Full-time
The team supports Asset Intelligence Manager (AiM) while building Keystone, its successor. Our focus is expanding operational capacity through better software, automation and practical AI,…
Added 1 day ago
SCM Operations Category Management Advisor
InSync Systems
Calgary, AB
Contract
Reporting to the Manager/Sr Manager, SCM Operations Category Management, the ideal candidate will be assigned Category portfolios to manage and will be responsible for the lifecycle of the…
Added 1 day ago
Sr Manager Advance Analytics
Apex Systems
Toronto, ON
$53 to $58 USD / hour
Full-time
As the Senior Manager, Advanced Analytics & Model Support, you will be part of a fast-paced, agile team and responsible for providing advanced analytical support and statistical insights to…
Added 1 day ago
Senior Manager, Strategy & Operations
Loblaw Digital
Toronto, ON
Full-time
As a Senior Manager, Strategy & Operations, you will report to the Sr. Director, Strategy and Operations for Loblaw Digital. You will partner with business and cross- functional leadership…

Okta

Program Manager, Delivery Innovation and Strategic Programs

Toronto, ON, Canada

Pay: $87,000 - $119,000 USD
Experience: Experience: 3–5 years of program management, project management, or operational experience within a technology, SaaS, or professional services organization.
Posting language: English
Posted: Sep 29, 2026

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Original job description

Secure Every Identity, from AI to Human

Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence.

This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk.

The Customer First Team

We are a team of Identity and Access Management experts. We help customers, businesses, and organisations maximise their Okta IAM platform investment, providing rapid time-to-value in adoption and usage and promoting scalability and agility. Our team sits within the Customer First area - focused on ensuring the long term success of our customers. Join our team! We’re building a world where Identity belongs to you.

Role Summary

Reporting to the Sr. Manager, Business Architecture the Program Manager, Delivery Innovation + Strategic Programs, a critical individual contributor role within our Global Professional Services and Delivery Success organization. This role sits at the intersection of delivery excellence, partner enablement, and business intelligence.

Unlike product-focused enablement roles, this position is laser-focused on delivery methodology, operational execution standards, and project-level governance. Your mission is to drive better customer and partner outcomes by analyzing real-world professional services delivery, translating common implementation patterns into repeatable requirements, and creating standard delivery methodologies. You will bridge the gap between internal and external execution by packaging these delivery frameworks into external playbooks, checklists, and blueprints that our internal teams and service delivery partners can leverage to execute consistently.

Additionally, you will support our strategic programs through rigorous reporting, metrics tracking, and impact assessments, while proactively championing the implementation of generative AI to scale and optimize our delivery and partner enablement frameworks.

Key Responsibilities

Delivery Methodology Codification & Scoping Standards

Identify Common Scenarios & Patterns: Partner closely with internal Professional Services delivery and technical teams to identify repeatable implementation patterns, delivery workflows, and common customer use cases.
Develop Delivery Requirements Templates: Translate these real-world delivery patterns into standardized, reusable scoping requirements, delivery templates, and execution blueprints (focusing on the "how" of delivery execution, not product training).
Methodology Asset Gap Analysis: Evaluate project delivery trends to identify gaps in our execution assets, establishing the operational and business requirements for new delivery assets, accelerators, and methodology toolkits.

Delivery Methodology Transformation & Partner Process Integration

Methodology Transformation: Take complex, internal delivery methodologies and "translate" them into structured, high-quality, external-facing delivery playbooks, engagement blueprints, and project governance toolkits.
Process Repository Management: Organize and maintain the central repository of delivery methodologies, engagement templates, and process assets (using tools like Highspot, Confluence, and Asana) to ensure delivery consistency across internal and partner-led projects.

AI-Enabled Delivery & Enablement Innovation

AI Tool Implementation: Explore, test, and implement generative AI tools and workflows to accelerate the creation of delivery methodologies, project templates, and partner playbooks.
AI-Driven Acceleration: Identify opportunities to integrate AI solutions to help both internal teams and partners quickly synthesize customer requirements, automate boilerplate documentation, and speed up scoping/delivery cycles.
Enablement Efficiency: Train and guide partner delivery success teams on utilizing AI-driven templates and methodology accelerators to maximize execution speed and output quality.

Strategic Program Reporting & Impact Analytics

Track Investment Outcomes: Develop and maintain quantitative models to measure and report on the effectiveness, quality, and adoption of these delivery methodologies and strategic program investments (e.g., reporting on the impact of our investments).
Build Dashboards from Scratch: Independently design, build, and maintain comprehensive analytics dashboards from scratch using Tableau and Salesforce to track delivery health and methodology adoption, rather than simply consuming existing reporting.
Executive & Stakeholder Reporting: Prepare quarterly delivery reports, program health scorecards, and data deep-dives to provide actionable insights for Global Services leadership on partner delivery performance and methodology impact.

What you’ll bring to the role

Experience: 3–5 years of program management, project management, or operational experience within a technology, SaaS, or professional services organization.
Delivery & Operational Exposure: Prior experience working in or closely with Professional Services, Customer Success, Delivery Success, or Service Delivery Partner Programs.
Clarity & Synthesis: Masterful ability to proactively track down, clarify, and organize complex technical or operational processes from cross-functional teams to create clear, step-by-step methodologies and frameworks.
AI Adaptability: Practical experience using generative AI tools to assist in research, outlining, content optimization, or workflow automation to accelerate and scale content creation.
Analytical Skills: Strong analytical mindset with experience building dashboards and reports (e.g., in Salesforce, Tableau, Google Sheets) to track performance metrics and assess investment impact.
Project Management: Exceptional ability to self-direct and manage multiple deliverables, program schedules, and stakeholders in a deadline-driven environment.
Communication Skills: Outstanding verbal and written communication skills with the ability to translate complex operational processes into clear, execution-focused delivery blueprints.

And extra credit if you have experience in any of the following!

Experience working with or implementing AI-driven analytics, automation platforms, or prompt engineering for operational efficiency.
Knowledge of Okta & Auth0 product offerings.
Experience with business architecture concepts or standardizing operating models.
Experience with collaboration, enablement, and tracking tools like Highspot, Confluence, and Asana.
Familiarity with GSI engagement models or enterprise identity delivery.
A bachelor's degree in business, data science, information systems, or equivalent relevant experience.

P25980

Below is the annual salary range for candidates located in Canada. Your actual salary will depend on factors such as your skills, qualifications, and experience. In addition, Okta offers equity (where applicable), bonus, and benefits, including health, dental, and vision insurance, RRSP with a match, healthcare spending, telemedicine, and paid leave (including PTO and parental leave) in accordance with our applicable plans and policies. To learn more about our Total Rewards program, please visit: https://rewards.okta.com/can.

The annual base salary range for this position for candidates located in Canada is between:

$87,000 - $119,000 USD

The Okta Experience

We are intentional about connection. Our global community, spanning over 20 offices worldwide, is united by a drive to innovate. Your journey begins with an immersive, in-person onboarding experience designed to accelerate your impact and connect you to our mission and team from day one.

Okta is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, marital status, age, physical or mental disability, or status as a protected veteran. We also consider for employment qualified applicants with arrest and convictions records, consistent with applicable laws.

If reasonable accommodation is needed to complete any part of the job application, interview process, or onboarding please use this Form to request an accommodation.

Notice for New York City Applicants & Employees: Okta may use Automated Employment Decision Tools (AEDT), as defined by New York City Local Law 144, that use artificial intelligence, machine learning, or other automated processes to assist in our recruitment and hiring process. In accordance with NYC Local Law 144, if you are an applicant or employee residing in New York City, please click here to view our full NYC AEDT Notice.

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More about this job

Responsibilities

The Program Manager will codify delivery methodologies and create standardized execution blueprints to ensure consistency across internal and partner-led projects. They will also leverage generative AI to optimize delivery workflows and build analytics dashboards to track program health and investment impact.

Requirements

Candidates must have 3–5 years of experience in program or project management within a technology or professional services organization. Strong analytical skills, proficiency in building dashboards, and the ability to translate complex operational processes into clear frameworks are required.

Skills

Program management
Project management
Business architecture
Delivery methodology
Generative AI
Tableau
Salesforce
Process documentation
Stakeholder reporting
Data analytics
Operational execution
Partner enablement
Highspot
Confluence
Asana
Identity and Access Management

Benefits

Health insurance
Dental insurance
Vision insurance
RRSP with a match
Healthcare spending
Telemedicine
Paid leave
PTO
Parental leave
Equity
Bonus

Visa sponsorship

Not detected in the job text

Keywords

Program Manager
Delivery Innovation
Strategic Programs
Okta
IAM
Professional Services
SaaS
Generative AI
Tableau
Salesforce
Highspot
Confluence
Asana
Business Architecture
Operational Excellence
Partner Enablement
Governance
Data Analytics
Project Management
Delivery Methodology
Customer Success
Identity and Access Management
Workflow Automation
Performance Metrics
Enterprise Identity
GSI Engagement
Blueprints
Playbooks
Scoping Standards
Impact Assessment

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