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Added 14 mins ago
Business Development Representative
CoLab Software
St. John's, NL · Toronto, ON
CoLab is growing quickly, and we’re looking for a motivated Business Development Representative (BDR) to join our business development team. The ideal candidate is a go-getter with a knack…
Added 14 mins ago
Child and Family Therapist
Hands TheFamilyHelpNetwork.ca
Parry Sound, ON · Sundridge, ON
Full-time
Proficient software skills using the Microsoft Office suite (Word, Excel, PowerPoint, Teams, SharePoint, and Outlook).
Added 14 mins ago
Business Development Manager, Senior
SGS
Calgary, AB
Full-time
Work with sales support groups (Marketing, Sales Development, Sales Operations) to support lead
Added 14 mins ago
Administrative Assistant II - Medical, Arthritis Program Low Back
University Health Network
Toronto, ON
Contract
…with the team to support the delivery of patient care, the development and delivery of educational materials, webinars, online and onsite training, and be a primary point of contact for the…
Added 14 mins ago
Team Lead, Software Development
Geotab
Oakville, ON
We are always looking for amazing talent who can contribute to our growth and deliver results! Geotab is seeking a Team Lead, Software Development who will lead the people, practices and…
Added 14 mins ago
Team Lead, Software Development
Geotab
Oakville, ON
We are always looking for amazing talent who can contribute to our growth and deliver results! Geotab is seeking a Team Lead, Software Development who will lead the people, practices and…
Added 27 mins ago
Java Tech Lead
Zodiac Solutions, Inc
Toronto, ON
Full-time
Lead end-to-end application design and development using Java Full Stack technologies.
Added 27 mins ago
AEO and GEO Marketing Manager
Stripe
Canada
Full-time
Stripe is seeking an AEO and GEO Marketing Manager to lead the channel. This individual will play a critical role in growing new user acquisition from platforms including ChatGPT,…
Added 27 mins ago
QE Delivery Manager – Quality Engineering & Automation
K&K Global Talent Solutions INC.
ON · Ontario, Canada
Full-time
…years in Quality Engineering delivery management. The role will lead end-to-end QE delivery across multiple programs and projects, ensuring high-quality releases through effective test…
Added 27 mins ago
SOCC Duty Manager (YQT)
Wasaya Airways LP
Thunder Bay, ON
Full-time
Lead recruitment activities, employee onboarding, training coordination, disciplinary actions, employee development initiatives, and offboarding.
Added 27 mins ago
AEO and GEO Marketing Manager
Stripe
Toronto, ON
Full-time
Stripe is seeking an AEO and GEO Marketing Manager to lead the channel. This individual will play a critical role in growing new user acquisition from platforms including ChatGPT,…
Added 27 mins ago
Electrical Engineer / Project Manager
Edison Engineers
Toronto, ON · Greater Toronto and Hamilton Area, ON
Full-time
Edison Engineers is seeking an experienced Electrical Engineer / Project Manager to lead electrical consulting projects for existing residential and condominium buildings.
Added 27 mins ago
SAP Integration Consultant – BTP / Integration Suite (CPI) – SAP S/4HANA
eTeam
Montreal, QC
$70 to $80 CAD / hour
Contract
Primary interfaces: Tech Platform Lead, BASIS/BTP, Security, Development, QA, Accenture Integration, vendors and SMEs.
Added 27 mins ago
Staff Software Engineer
Okta
Toronto, ON
$160,000 to $220,000 CAD / year
Full-time
As we continue to scale, we’re investing in extensibility, developer experience, and performance. Join us to help shape the future of cloud automation and low-code development.
Added 27 mins ago
Business Development Manager, Senior
SGS
Calgary, AB
Full-time
Work with sales support groups (Marketing, Sales Development, Sales Operations) to support lead
Added 27 mins ago
Software Engineer in Test
Randstad Digital
Toronto, ON
Contract
We are seeking an experienced QA Engineer / SDET to join our team on a 12-month contract. In this role, you will lead test planning, build automation frameworks, and execute comprehensive…
Added 27 mins ago
Specialist Project Engineer - Generation - Stations
Morson Edge
Burnaby, BC
Contract
Participate in BC Hydro’s engineering practice by conducting independent studies and analysis, contributing to the development of technical standards, exercising judgment in selecting and…
Added 27 mins ago
Business Development Manager, Senior
SGS
Calgary, AB
Full-time
Work with sales support groups (Marketing, Sales Development, Sales Operations) to support lead
Added 27 mins ago
Senior Civil Estimator
Green Infrastructure Partners
St. John's, NL
Full-time
…independently, coordinate cross-functional inputs, and play a lead role in winning work for our business. You will be expected to work closely and collaboratively with the entire estimating…
Added 27 mins ago
Sourcing Analyst
Canadian Energy Services
Calgary, AB
Full-time
Maintain supplier pricing, lead times, payment terms, product information, and commercial data.
Added 29 mins ago
Lead DevOps Engineer
RBC
Toronto, ON
Full-time
Are you passionate about driving innovation in application development and streamlining the software delivery lifecycle? As a Lead DevOps Engineer, you will play a critical role in bridging…
Added 29 mins ago
Human Capital Director, Deals
PwC
Toronto, ON
Full-time
Reporting to the People Strategy & Operations Lead, you will lead a team of HC professionals, collaborating closely with the other HCBP Directors, Centres of Excellence (CoEs) and HC…
Added 29 mins ago
Mechanical Design Engineer
Daedal Systems
Toronto, ON
$90,000 to $130,000 CAD / year
Full-time
Daedal Systems is looking for a Mechanical Design Engineer to support current and future development of our industrialized plasma diagnostic platform. Reporting to the technical leadership,…
Added 29 mins ago
Staff Software Engineer
Okta
Toronto, ON
As we continue to scale, we’re investing in extensibility, developer experience, and performance. Join us to help shape the future of cloud automation and low-code development.
Added 44 mins ago
Services vétérinaires, Animaux de compagnie / Companion Animal Veterinary Services
MSD
Ottawa, ON · Kirkland, QC · Montreal, QC · Pointe-Claire, QC · Quebec, QC · Saint-Hyacinthe, QC · Sherbrooke, QC
Full-time

Okta

Program Manager, Services Solutions & Delivery Acceleration

Toronto, ON, Canada

Posting language: English
Posted: Sep 24, 2026

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Original job description

Secure Every Identity, from AI to Human

Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence.

This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk.

Get to know Okta

Okta is The World’s Identity Company. We free everyone to safely use any technology, anywhere, on any device or app. Our flexible and neutral products, Okta Platform and Auth0 Platform, provide secure access, authentication, and automation, placing identity at the core of business security and growth.

At Okta, we celebrate a variety of perspectives and experiences. We are not looking for someone who checks every single box - we’re looking for lifelong learners and people who can make us better with their unique experiences.

The Customer First Team

We are a team of Identity and Access Management experts. We help customers, businesses, and organisations maximise their Okta IAM platform investment, providing rapid time-to-value in adoption and usage and promoting scalability and agility. Our team sits within the Customer First area - focused on ensuring the long term success of our customers. Join our team! We’re building a world where Identity belongs to you.

Role Summary

Reporting to the Sr. Manager, Strategic Programs and Delivery Governance, the Program Manager, Services Solutions & Delivery Acceleration is a key operational and technical enablement leader within our Global Professional Services and Delivery Success organization. This role treats "services as a product" - transforming custom, highly complex implementation workflows into standardized, packaged service solutions and reusable delivery acceleration toolkits.

Working alongside Product Management, Engineering, and Delivery teams, you will manage the full lifecycle of packaged services solutions (e.g., QuickStarts, migration packages, specialized health checks). You will identify, define, and launch both technical accelerators (API scripts, automation tools, code repositories) and methodological accelerators (workshop kits, intake templates, automated documentation) designed to drastically reduce customer time-to-value and boost implementation efficiency.

As a member of the Strategic Programs team, you will also support the adoption of Generative AI to scale delivery acceleration - using AI to automate code sample generation, synthesize configuration schemas, and build intelligent delivery templates that empower both internal teams and partner ecosystems.

Key Responsibilities

Services Delivery Acceleration (Technical Toolkits)

Technical Accelerators: Collaborate with technical delivery SMEs to harvest, standardize, and package technical IP (e.g., reusable API scripts, automation code, configuration templates, and connector modules).
Field IP Submission & Governance: Establish and operate a global IP harvesting mechanism - incentivizing and vetting contributions from internal delivery architects and external partner engineers into centralized repositories (GitHub, Highspot, Confluence).
Central Repository Management: Maintain a centralized technical asset repository (e.g., GitHub, Highspot, Confluence) ensuring that internal consultants and partner delivery teams can easily access up-to-date acceleration tools.
Partner Acceleration Alignment: Package acceleration toolkits specifically for external Service Delivery Partners and GSIs to ensure partner-led implementations achieve equal velocity and quality as direct engagements.

New Product Introduction (NPI) Services Readiness

Product & Engineering Alignment: Serve as the primary Professional Services liaison to Product Management and Engineering for incoming product features, ensuring services solution packages and delivery accelerators are launched in lockstep with core product releases. Collaborate with the Strategic Team for reporting and executive communications.
Early Adopter & Alpha/Beta Services Validation: Partner with early-adopter customer delivery teams to validate initial service patterns, converting custom project learnings into standard commercial service offerings.

Acceleration Adoption, Time-to-Value & Outcome Analytics

Measure Adoption & Impact: Define and track critical performance metrics, focusing on packaged service sales volume, accelerator adoption rates, attach rates, time-to-value metrics.
Continuous Improvement Loops: Collect structured feedback from internal consultants, service delivery partners, and customer surveys to continuously refine existing acceleration assets and prioritize new investments.

AI-Powered Delivery Acceleration

AI-Assisted Code & Asset Generation: Leverage Generative AI tools to curate the creation of technical code samples, configuration scripts, and standard technical documentation.
Solution Opportunity Mining: Apply AI tools across to systematically identify repeatable custom builds and establish priorities for new accelerator development.
AI-Assisted Quality Verification: Design and deploy AI validation utilities to provide a layer of assurance for services delivery projects.

What you’ll bring to the role

Experience: 5+ years as a Technical Product Manager, Services Product Manager, Solutions Architect, or Technical Enablement Lead within a SaaS, cloud platform, or technology consulting firm.
Services Productization: Demonstrated track record of packaging complex services into standardized, fixed-scope solutions and managing service lifecycles alongside product development teams.
Technical & Methodological Breadth: Ability to understand technical implementation concepts (APIs, scripts, system integrations) as well as consulting methodologies (workshops, intake forms, project toolkits).
Metrics & Analytics: Expertise defining and tracking program KPIs (e.g., time-to-value, accelerator adoption rates, CSAT/NPS, project efficiency gain) using Tableau, Salesforce, or similar platforms.
Cross-Functional Collaboration: Exceptional ability to partner with technical architects, Product Managers, Product Marketing, and external delivery partners.
Communication Skills: Strong technical writing and communication capabilities, with a knack for translating complex product features into standardized execution toolkits.
Applied AI Capabilities: Demonstrated experience using Generative AI tools specifically for technical workflows (e.g., code generation, API payload synthesis, automated schema parsing).

And extra credit if you have experience in any of the following!

Hands-on knowledge of Okta, Auth0, or broader Identity & Access Management (IAM) architecture.
Experience with GitHub, developer repositories, or software packaging workflows.
Deep understanding of Professional Services economics (utilization, billable rates, margin optimization).
Pragmatic Institute, Agile Product Management, or PMP certification.
Degree in Computer Science, Information Systems, Software Engineering, or equivalent practical experience in technical solution delivery.

P10819

Below is the annual base salary range for candidates located in California (excluding San Francisco Bay Area), Colorado, Illinois, New York and Washington. Your actual base salary will depend on factors such as your skills, qualifications, experience, and work location. In addition, Okta offers equity (where applicable), bonus, and benefits, including health, dental and vision insurance, 401(k), flexible spending account, and paid leave (including PTO and parental leave) in accordance with our applicable plans and policies. To learn more about our Total Rewards program please visit: https://rewards.okta.com/us.

The annual base salary range for this position for candidates located in California (excluding San Francisco Bay Area), Colorado, Illinois, New York, and Washington is between:

$129,000 - $177,100 USD

Below is the annual salary range for candidates located in Canada. Your actual salary will depend on factors such as your skills, qualifications, and experience. In addition, Okta offers equity (where applicable), bonus, and benefits, including health, dental, and vision insurance, RRSP with a match, healthcare spending, telemedicine, and paid leave (including PTO and parental leave) in accordance with our applicable plans and policies. To learn more about our Total Rewards program, please visit: https://rewards.okta.com/can.

The annual base salary range for this position for candidates located in Canada is between:

$103,000 - $140,800 CAD

The Okta Experience

We are intentional about connection. Our global community, spanning over 20 offices worldwide, is united by a drive to innovate. Your journey begins with an immersive, in-person onboarding experience designed to accelerate your impact and connect you to our mission and team from day one.

Okta is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, marital status, age, physical or mental disability, or status as a protected veteran. We also consider for employment qualified applicants with arrest and convictions records, consistent with applicable laws.

If reasonable accommodation is needed to complete any part of the job application, interview process, or onboarding please use this Form to request an accommodation.

Notice for New York City Applicants & Employees: Okta may use Automated Employment Decision Tools (AEDT), as defined by New York City Local Law 144, that use artificial intelligence, machine learning, or other automated processes to assist in our recruitment and hiring process. In accordance with NYC Local Law 144, if you are an applicant or employee residing in New York City, please click here to view our full NYC AEDT Notice.

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More about this job

Responsibilities

The Program Manager will transform complex implementation workflows into standardized, packaged service solutions and reusable delivery acceleration toolkits. They will also collaborate with Product and Engineering teams to launch technical accelerators and leverage Generative AI to scale delivery efficiency.

Requirements

Candidates must have 5+ years of experience in technical product management, solutions architecture, or technical enablement within a SaaS or technology consulting firm. Proficiency in defining program KPIs, cross-functional collaboration, and applying Generative AI to technical workflows is required.

Skills

Program management
Technical product management
Solutions architecture
Technical enablement
SaaS
Identity and access management
Generative AI
API
Automation
Tableau
Salesforce
Technical writing
Project management
Stakeholder management
Product lifecycle management
Data analytics

Benefits

Health insurance
Dental insurance
Vision insurance
401(k)
Flexible spending account
Paid leave
PTO
Parental leave
Equity
Bonus
RRSP with a match
Healthcare spending
Telemedicine

Visa sponsorship

Not detected in the job text

Keywords

Program Manager
Services Solutions
Delivery Acceleration
Okta
Auth0
IAM
SaaS
Generative AI
API
GitHub
Highspot
Confluence
Tableau
Salesforce
Professional Services
Product Management
Engineering
Technical Enablement
Solutions Architect
KPIs
Time-to-value
Automation
Agile
PMP
Computer Science
Information Systems
Software Engineering
Identity Security
Cloud Platform
Consulting

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