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Added 4 mins ago
Retail District Manager - BC
Canna Cabana
Vancouver, BC · Yaletown, Vancouver, BC
$80,000 to $90,000 CAD / year
Full-time
Ensure all equipment is maintained, resolving technical problems immediately
Added 2 hours ago
Lead AI Platform Engineer | Digital-First Canadian Bank | Toronto Hybrid
Deep Native
Toronto, ON
Contract
As the senior technical lead, you’ll establish engineering and operational practices, support AI use cases moving into production, coordinate incident resolution, and improve visibility…
Added 2 hours ago
Senior Program Manager, Salesforce Transformation
Apex Systems
Toronto, ON
$90 to $110 USD / hour
Contract
A large enterprise organization is seeking a Senior Program Manager to lead the reset and delivery of a complex Salesforce transformation. This individual will oversee multiple technology…
Added 3 hours ago
Marketing Operations Manager
Optro
Remote, Canada
$102,000 to $140,000 CAD / year
Full-time · Remote
Serving as the hands-on technical owner of our marketing technology stack - Marketing Automation Platform (Marketo) and the surrounding tools (webinar/event platforms, enrichment and ABM…
Added 3 hours ago
Senior Director, Controllership & Operations Transformation
Salesforce Partner Canada
Toronto, ON
Full-time
…bridge the gap between complex accounting requirements and technical execution. You will oversee initiatives, drive the evolution of our Workday Cloud ERP ecosystem, and ensure AI is at the…
Added 5 hours ago
Applications Support Representative
Hexagon
Calgary, AB
Full-time
…Applications Support Representative to join our team in Calgary, AB. Reporting to the Team Lead, North America Customer Support, this role will be an integral part of a 24/7 frontline…
Added 5 hours ago
Software Development Engineer II, Omnichannel Metrics (OCM) - Measurement, Ad Tech, and Data Science (MADS)
Amazon
Toronto, ON
…and build the AI-powered features that transform OCM from a reporting tool into an autonomous measurement platform. You'll work across Scala, Java, and Python, with deep expertise in big…
Added 5 hours ago
Senior Business Analyst / Data Analyst (Security Master)
RBC
Toronto, ON
Full-time
…the firm. While you will not be responsible for building the technical data pipelines to downstream consumers, your work directly ensures the accuracy of data driving our most critical…
Added 5 hours ago
Technical Lead, Reporting Platform
TD
Toronto, ON
Full-time
Position Title: Technical Lead, Reporting Platform
Added 5 hours ago
Sr. Specialist – Mainframe & Compute Platform Governance
Canadian Tire Corporation
Toronto, ON
Full-time
The Sr. Specialist – Mainframe & Compute Platform Governance serves as the enterprise technical owner for CTC's compute platforms, including IBM Mainframe (z/OS), AIX, IBM iSeries, IBM NOI,…
Added 6 hours ago
Senior Manager, HRIS
Extendicare
Markham, ON · Extendicare (Canada) Inc (Steeles Ave.)
Full-time
Reporting to the Sr. Director, HR Technology & Employee Experience, the Sr. Manager, HRIS is accountable for the integrity, quality, and future-readiness of Extendicare's HR system…
Added 6 hours ago
Marketing CRM Automation Specialist
Resolve Sleep Health
Toronto, ON
Up to $80,000 CAD / year
Full-time
We are looking for a highly technical and commercially minded Marketing Automaton Specialist to lead patient engagement communications across email, SMS, and lifecycle marketing programs.…
Added 6 hours ago
Technical Services Manager
Wesdome Gold Mines Ltd
Wawa, ON
Full-time
…Company’s primary goal is to responsibly leverage its operating platform and high-quality brownfield and greenfield exploration pipeline to build a growing value-driven gold…
Added 6 hours ago
Paid Digital Performance Manager
Mountain Equipment Company
Vancouver, BC
$75,500 to $110,000 CAD / year
As the Paid Digital Performance Manager, you will lead data-driven paid media strategies that support business goals, grow online demand, drive store traffic, and improve marketing…
Added 7 hours ago
Senior Data Solutions Engineer
HOOPP (Healthcare of Ontario Pension Plan)
Toronto, ON · CA ON Toronto
$103,000 to $153,000 CAD / year
Full-time
…valuations, and market data. As a Senior Data Solution Engineer, reporting to the Senior Manager, Investment Data Operations, you will own outcomes from first detection through root-cause…
Added 7 hours ago
Manager, Financial Reporting & Valuations
Propel Holdings
Toronto, ON
Full-time
We are hiring a Manager, Financial Reporting & Analysis, to lead a combined mandate across financial reporting, IFRS 9/ECL valuation analysis, management reporting, and finance automation.…
Added 7 hours ago
Quality Control Inspector (Level II)
DCM Group Inc.
Fort McMurray, AB
Contract
Reporting to the Quality Control Lead, the successful candidate will be responsible for performing inspections and verification activities across welding, piping, structural steel, pressure…
Added 7 hours ago
WFM Sr. Services Consultant
Dayforce
Canada
Our award-winning Cloud HCM platform offers a unified solution database and continuous calculation engine, driving efficiency, productivity and compliance for the global workforce.
Added 7 hours ago
Internal Auditor
Newfoundland Capital Corporation Limited
Montreal, QC
Full-time
Lead the design, implementation, and rigorous maintenance of Internal Controls over Financial Reporting (ICFR)
Added 7 hours ago
Senior Manager, Technology Risk & Controls
OMERS
Toronto, ON · Head Office Toronto
Full-time
You will lead a small assurance team and build a program that is still taking shape. Methodology, standards, cadence and reporting are yours to define, with executive and committee…
Added 7 hours ago
Senior Data Platform Engineer
Norton Rose Fulbright
Toronto, ON · Calgary, AB
Full-time
The Senior Data Platform Engineer will act as a technical lead for our technologies in any project or initiative, and is responsible for designing, developing, implementing, and supporting…
Added 7 hours ago
Associate Director, Innovation Solutions
BMO
Toronto, ON · FCP
Full-time
The incumbent will establish, lead, and continuously mature the AI & Innovation Solutions practice by translating business priorities into actionable technology initiatives, while ensuring…
Added 8 hours ago
Project Manager, Capture and Optimization of Research Data (CORD) Platform
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
Full-time
…to join the Capture and Optimization of Research Data (CORD) platform of the Centre for Outcomes Research and Evaluation (CORE). CORD provides researchers with expert support, technical…
Added 9 hours ago
Founding Account Executive (AI Cloud)
Featherless AI
Remote, Canada
$180,000 to $240,000 USD / year
Full-time · Remote
Lead high-quality discovery and technical demo calls tailored to each buyer's stack and use case
Added 10 hours ago
Senior Manager, Collective Agreement Governance & HR Systems
Extendicare
Markham, ON
Full-time
This role is highly consultative and project-oriented, requiring strong analytical skills, technical acumen, stakeholder management, and the ability to lead cross-functional implementation…

Closed listing

Okta

Program Manager, Services Solutions & Delivery Acceleration

Toronto, ON, Canada

Posting language: English
Posted: Sep 24, 2026

This opening has closed.

The original listing is kept below for reference.

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Original job description

Archived listing. The details below describe a past opening.

Secure Every Identity, from AI to Human

Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence.

This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk.

Get to know Okta

Okta is The World’s Identity Company. We free everyone to safely use any technology, anywhere, on any device or app. Our flexible and neutral products, Okta Platform and Auth0 Platform, provide secure access, authentication, and automation, placing identity at the core of business security and growth.

At Okta, we celebrate a variety of perspectives and experiences. We are not looking for someone who checks every single box - we’re looking for lifelong learners and people who can make us better with their unique experiences.

The Customer First Team

We are a team of Identity and Access Management experts. We help customers, businesses, and organisations maximise their Okta IAM platform investment, providing rapid time-to-value in adoption and usage and promoting scalability and agility. Our team sits within the Customer First area - focused on ensuring the long term success of our customers. Join our team! We’re building a world where Identity belongs to you.

Role Summary

Reporting to the Sr. Manager, Strategic Programs and Delivery Governance, the Program Manager, Services Solutions & Delivery Acceleration is a key operational and technical enablement leader within our Global Professional Services and Delivery Success organization. This role treats "services as a product" - transforming custom, highly complex implementation workflows into standardized, packaged service solutions and reusable delivery acceleration toolkits.

Working alongside Product Management, Engineering, and Delivery teams, you will manage the full lifecycle of packaged services solutions (e.g., QuickStarts, migration packages, specialized health checks). You will identify, define, and launch both technical accelerators (API scripts, automation tools, code repositories) and methodological accelerators (workshop kits, intake templates, automated documentation) designed to drastically reduce customer time-to-value and boost implementation efficiency.

As a member of the Strategic Programs team, you will also support the adoption of Generative AI to scale delivery acceleration - using AI to automate code sample generation, synthesize configuration schemas, and build intelligent delivery templates that empower both internal teams and partner ecosystems.

Key Responsibilities

Services Delivery Acceleration (Technical Toolkits)

Technical Accelerators: Collaborate with technical delivery SMEs to harvest, standardize, and package technical IP (e.g., reusable API scripts, automation code, configuration templates, and connector modules).
Field IP Submission & Governance: Establish and operate a global IP harvesting mechanism - incentivizing and vetting contributions from internal delivery architects and external partner engineers into centralized repositories (GitHub, Highspot, Confluence).
Central Repository Management: Maintain a centralized technical asset repository (e.g., GitHub, Highspot, Confluence) ensuring that internal consultants and partner delivery teams can easily access up-to-date acceleration tools.
Partner Acceleration Alignment: Package acceleration toolkits specifically for external Service Delivery Partners and GSIs to ensure partner-led implementations achieve equal velocity and quality as direct engagements.

New Product Introduction (NPI) Services Readiness

Product & Engineering Alignment: Serve as the primary Professional Services liaison to Product Management and Engineering for incoming product features, ensuring services solution packages and delivery accelerators are launched in lockstep with core product releases. Collaborate with the Strategic Team for reporting and executive communications.
Early Adopter & Alpha/Beta Services Validation: Partner with early-adopter customer delivery teams to validate initial service patterns, converting custom project learnings into standard commercial service offerings.

Acceleration Adoption, Time-to-Value & Outcome Analytics

Measure Adoption & Impact: Define and track critical performance metrics, focusing on packaged service sales volume, accelerator adoption rates, attach rates, time-to-value metrics.
Continuous Improvement Loops: Collect structured feedback from internal consultants, service delivery partners, and customer surveys to continuously refine existing acceleration assets and prioritize new investments.

AI-Powered Delivery Acceleration

AI-Assisted Code & Asset Generation: Leverage Generative AI tools to curate the creation of technical code samples, configuration scripts, and standard technical documentation.
Solution Opportunity Mining: Apply AI tools across to systematically identify repeatable custom builds and establish priorities for new accelerator development.
AI-Assisted Quality Verification: Design and deploy AI validation utilities to provide a layer of assurance for services delivery projects.

What you’ll bring to the role

Experience: 5+ years as a Technical Product Manager, Services Product Manager, Solutions Architect, or Technical Enablement Lead within a SaaS, cloud platform, or technology consulting firm.
Services Productization: Demonstrated track record of packaging complex services into standardized, fixed-scope solutions and managing service lifecycles alongside product development teams.
Technical & Methodological Breadth: Ability to understand technical implementation concepts (APIs, scripts, system integrations) as well as consulting methodologies (workshops, intake forms, project toolkits).
Metrics & Analytics: Expertise defining and tracking program KPIs (e.g., time-to-value, accelerator adoption rates, CSAT/NPS, project efficiency gain) using Tableau, Salesforce, or similar platforms.
Cross-Functional Collaboration: Exceptional ability to partner with technical architects, Product Managers, Product Marketing, and external delivery partners.
Communication Skills: Strong technical writing and communication capabilities, with a knack for translating complex product features into standardized execution toolkits.
Applied AI Capabilities: Demonstrated experience using Generative AI tools specifically for technical workflows (e.g., code generation, API payload synthesis, automated schema parsing).

And extra credit if you have experience in any of the following!

Hands-on knowledge of Okta, Auth0, or broader Identity & Access Management (IAM) architecture.
Experience with GitHub, developer repositories, or software packaging workflows.
Deep understanding of Professional Services economics (utilization, billable rates, margin optimization).
Pragmatic Institute, Agile Product Management, or PMP certification.
Degree in Computer Science, Information Systems, Software Engineering, or equivalent practical experience in technical solution delivery.

P10819

Below is the annual base salary range for candidates located in California (excluding San Francisco Bay Area), Colorado, Illinois, New York and Washington. Your actual base salary will depend on factors such as your skills, qualifications, experience, and work location. In addition, Okta offers equity (where applicable), bonus, and benefits, including health, dental and vision insurance, 401(k), flexible spending account, and paid leave (including PTO and parental leave) in accordance with our applicable plans and policies. To learn more about our Total Rewards program please visit: https://rewards.okta.com/us.

The annual base salary range for this position for candidates located in California (excluding San Francisco Bay Area), Colorado, Illinois, New York, and Washington is between:

$129,000 - $177,100 USD

Below is the annual salary range for candidates located in Canada. Your actual salary will depend on factors such as your skills, qualifications, and experience. In addition, Okta offers equity (where applicable), bonus, and benefits, including health, dental, and vision insurance, RRSP with a match, healthcare spending, telemedicine, and paid leave (including PTO and parental leave) in accordance with our applicable plans and policies. To learn more about our Total Rewards program, please visit: https://rewards.okta.com/can.

The annual base salary range for this position for candidates located in Canada is between:

$103,000 - $140,800 CAD

The Okta Experience

We are intentional about connection. Our global community, spanning over 20 offices worldwide, is united by a drive to innovate. Your journey begins with an immersive, in-person onboarding experience designed to accelerate your impact and connect you to our mission and team from day one.

Okta is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, marital status, age, physical or mental disability, or status as a protected veteran. We also consider for employment qualified applicants with arrest and convictions records, consistent with applicable laws.

If reasonable accommodation is needed to complete any part of the job application, interview process, or onboarding please use this Form to request an accommodation.

Notice for New York City Applicants & Employees: Okta may use Automated Employment Decision Tools (AEDT), as defined by New York City Local Law 144, that use artificial intelligence, machine learning, or other automated processes to assist in our recruitment and hiring process. In accordance with NYC Local Law 144, if you are an applicant or employee residing in New York City, please click here to view our full NYC AEDT Notice.

About employer

More about this job

Responsibilities

The Program Manager will transform complex implementation workflows into standardized, packaged service solutions and reusable delivery acceleration toolkits. They will also collaborate with Product and Engineering teams to launch technical accelerators and leverage Generative AI to scale delivery efficiency.

Requirements

Candidates must have 5+ years of experience in technical product management, solutions architecture, or technical enablement within a SaaS or technology consulting firm. Proficiency in defining program KPIs, cross-functional collaboration, and applying Generative AI to technical workflows is required.

Skills

Program management
Technical product management
Solutions architecture
Technical enablement
SaaS
Identity and access management
Generative AI
API
Automation
Tableau
Salesforce
Technical writing
Project management
Stakeholder management
Product lifecycle management
Data analytics

Benefits

Health insurance
Dental insurance
Vision insurance
401(k)
Flexible spending account
Paid leave
PTO
Parental leave
Equity
Bonus
RRSP with a match
Healthcare spending
Telemedicine

Visa sponsorship

Not detected in the job text

Keywords

Program Manager
Services Solutions
Delivery Acceleration
Okta
Auth0
IAM
SaaS
Generative AI
API
GitHub
Highspot
Confluence
Tableau
Salesforce
Professional Services
Product Management
Engineering
Technical Enablement
Solutions Architect
KPIs
Time-to-value
Automation
Agile
PMP
Computer Science
Information Systems
Software Engineering
Identity Security
Cloud Platform
Consulting

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