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Added 1 month ago
Jr. Software Engineer - Health Systems
FluidAI Medical
Kitchener, ON
We are looking for a Jr. Software Engineer to help build and deliver the applications, data tools and integrations supporting FluidAI’s health systems technology initiatives. You will work…
Added 1 month ago
K
Senior Software Engineer (Python + DevOps)
Keasis
Montreal, QC
- Contract
We are looking for a technically strong Software Engineer with deep Python expertise and practical DevOps experience to build, deploy, operate, and improve technology solutions across…
Added 1 month ago
C
Senior ASIC Verification Engineer, onsite Kanata
Ciena
Ottawa, ON
- $109,000 to $174,000 CAD / year
- Full-time
…team, we are looking for a hardworking digital verification engineer who will be involved in the verification of these products, working within a team of digital design engineers,…
Added 1 month ago
VS
Senior Splunk Engineer
Vsync Solutions
Toronto, ON
- Contract
Data Engineering & Querying: Author, test, and optimize clean, maintainable query logic (SPL, Python, SQL) to extract actionable insights from large, multi-faceted datasets.
Added 1 month ago
I
Technology Lead - Databricks Admin
Infosys
Mississauga, ON
- $92,740 to $123,375 CAD / year
- Full-time
Proficiency in scripting (Python, Shell, PowerShell) for automation.
Added 1 month ago
JG
Application/Production Support Engineer (Salesforce)
J&M Group
Toronto, ON
- Contract
We are looking for Application/Production Support Engineer (Salesforce) to Provide production support for a portfolio of Client Technology and Global Investment Banking applications…
Added 1 month ago
I
Principal Observability Engineer
isgSearch
Toronto, ON · Greater Toronto Area, Canada
- Full-time
Deep expertise with AWS, Kubernetes/OpenShift, and infrastructure automation tools such as Terraform, Ansible, Python, or Bash.
Added 1 month ago
I
Principal Automation Engineer - TOR
isgSearch
Toronto, ON · Greater Toronto Area, Canada
- Full-time
Experience with scripting or programming languages such as Python and enterprise monitoring tools.
Added 1 month ago
R
Senior Software Engineer
Raydar
Remote, Canada
- Full-time
- Remote
As a Senior Software Engineer, you will build across the product, from full-stack features to real-time voice and LLM-powered capabilities. You may also work directly with customer-facing…
Added 1 month ago
Digital Services Data Engineer
Alstom
Saint-Bruno, QC
Alstom has an opening for a Digital Monitoring Center (DMC) Data Engineer Internship. This internship offer is for an on-site position located at our St-Bruno DMC site, on the south shore…
Added 1 month ago
M
Senior Software Engineer, Adaptive
Miovision
Remote, Canada
- $130,000 to $170,000 CAD / year
- Full-time
- Remote
We are looking for an experienced, AI-first Senior Software Engineer to join our Adaptive team. Our Adaptive product operates at the cutting edge of real-time traffic signal optimization,…
Added 1 month ago
US
Senior Data Engineer - Palantir Foundry (Hybrid, Canada)
Unit8 SA
Remote, Canada
- Full-time
- Remote
…expanding into the Canadian market. We are seeking a Senior Data Engineer who will work directly with customers, owning delivery strategy and…
Added 1 month ago
U
Senior Data Engineer - Palantir Foundry (Hybrid, Canada)
Unit8
Montreal, QC
- Full-time
…expanding into the Canadian market. We are seeking a Senior Data Engineer who will work directly with customers, owning delivery strategy and…
Added 1 month ago
A
Software Engineer - Open Data Platform (ODP)
Acceldata
Kitchener, ON
- $70,000 to $100,000 CAD / year
- Full-time
We are seeking a Software Engineer with at least 3 years of experience in distributed systems or data platform development. In this role, you will design, build, and scale components of the…
Added 1 month ago
E
AV Service Engineer - Control Systems & Device Integration
EvertzAV
Burlington, ON
- Internship
Evertz AV is looking for a Service Engineer to join our AV Service team with a specific focus on Control System customization and deployment with a specific focus on , our software-defined…
Added 1 month ago
R
Site Reliability Engineer
Raydar
Remote, Canada
- Full-time
- Remote
As Site Reliability Engineer, you will build and operate the platform that helps engineering teams deliver reliable AI products at scale. You will own critical infrastructure domains across…
Added 1 month ago
N
Senior Application Security Engineer
Nutrien
Saskatoon, SK
- Full-time
The Senior Application Security Engineer is a senior technical role responsible for advancing security across the software development lifecycle (SDLC). Working closely with application…
Added 1 month ago
N
Senior Application Security Engineer
Nutrien
Calgary, AB
- Full-time
The Senior Application Security Engineer is a senior technical role responsible for advancing security across the software development lifecycle (SDLC). Working closely with application…
Added 1 month ago
Senior Developer Support Engineer - Builder Experience (BX)
Okta
Toronto, ON
As a Senior Developer Support Engineer on the Builder Experience team, you are a hands-on technical problem solver passionate about helping Okta’s customers, ISVs, GSIs, and partners…
Added 1 month ago
C
Senior Data Platform Engineer - Zonda - Toronto, Ontario
CoStar
Toronto, ON
- $140,000 to $170,000 CAD / year
- Full-time
We are looking for a Senior Data Platform Engineer to design, automate, and operate the shared capabilities that underpin our enterprise data platform.
Added 1 month ago
M
Principal Cloud & AI Apps Solution Engineer
Microsoft
Toronto, ON
- Full-time
…complex customer transformations? As a Cloud & AI Apps Solution Engineer, you will bring deep technical expertise in agentic AI, AI application architecture, and cloud-native development…
Added 1 month ago
S
Software Engineer, Full-Stack - Agents Cross-FA
Superhuman
Toronto, ON
- $125,000 to $130,000 CAD / year
- Full-time
As a Software Engineer at Superhuman, you will:
Added 1 month ago
E
AV Service Engineer - Control Systems & Device Integration
evertz.io
Burlington, ON
- Internship
Evertz AV is looking for a Service Engineer to join our AV Service team with a specific focus on Control System customization and deployment with a specific focus on , our software-defined…
Added 1 month ago
C
Senior Software Developer
CNN
Ottawa, ON · Kanata, ON
- Full-time
CNN Digital Commerce is looking for a software engineer experienced in modern enterprise-class languages and development platforms, with a strong emphasis on JavaScript/Node. This role will…
Added 1 month ago
Site Reliability Engineer II (AI Platform)
OpenTable
Toronto, ON
As a Site Reliability Engineer II on the Serving Platforms team within Infrastructure Engineering, you will design, automate, and manage the core container stack and infrastructure powering…

Okta

Senior Developer Support Engineer - Builder Experience (BX)

Toronto, ON, Canada

$100,000 - $150,000 CAD

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Job details

Pay: $100,000 - $150,000 CAD
Posting language: English
Posted: Sep 29, 2026

Original job description

Secure Every Identity, from AI to Human

Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence.

This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk.

The Role

As a Senior Developer Support Engineer on the Builder Experience team, you are a hands-on technical problem solver passionate about helping Okta’s customers, ISVs, GSIs, and partners seamlessly integrate our secure identity platform.

In this role, you will provide advanced technical assistance, troubleshoot sophisticated issues across Okta SDKs, Okta for AI Agents and protocols such as Cross App Access, OAuth, OIDC, and SCIM recommending robust workarounds and best practices. You own the customer experience and will serve as a key advocate for our customers and partners to our product and engineering teams.

You bring a builder mindset and an AI forward approach spotting recurring patterns in customer issues or internal workflows and building solutions to address them.

Responsibilities:

Drive Complex Technical Ownership: Take end-to-end ownership of sophisticated customer issues and drive to resolution with technical excellence and best customer experience
Technical reproduction & Triage: Reproduce complex customer issues in a local environment and author accurate bug tickets for Engineering to accelerate resolution.
Best Practices & Robust Workarounds: Deliver expert technical guidance by recommending robust workarounds and proven best practices to help developers and partners successfully integrate and scale on our platform.
Knowledge Sharing & Empowerment: Write high-quality knowledge articles for self-service resolution across customers and developer ecosystem.
Champion Partner & Developer Success: Serve as a trusted technical advisor and relentless advocate for customers, ISVs, and strategic partners navigating our secure identity platform.
Influence Product & Engineering: Channel real-world customer insights and architectural feedback directly back into cross-functional teams to shape the future of our builder experience.
Build Proactive Solutions: Leverage a builder mindset and AI native approach to build internal tooling using AI-assisted development tools like Claude.

Requirements:

Education & Experience: BA/BS/MS in Computer Science, MIS, or a related technical discipline, paired with 4+ years of experience in developer support, technical support, solutions engineering or software development with significant customer facing experience.
Problem Solving & Advocacy: Deep technical troubleshooting skills paired with strong empathy for developers, advocating for customer success in a dynamic, fast-paced environment.
Programming Proficiency: Fluency in at least one statically typed language (e.g., C#, C++, Java) and one dynamically typed language (e.g., Python, JavaScript, Ruby).
Web & API Architecture: Hands-on experience supporting or building cloud applications, RESTful APIs, and web frameworks (e.g., Node.js, Django/Flask, ASP.NET, Rails).
Modern Tech & AI Tooling: Familiarity with AI-assisted development tools and protocols (e.g., Claude, OpenAI Codex/Copilot, MCP servers).
Communication & Collaboration: Exceptional written and verbal communication skills across multiple channels (docs, chat, live calls) with the self-direction to work independently or collaborate cross-functionally.

Strongly Desired Qualifications:

Experience supporting Identity and Access Management (IAM) solutions within enterprise environments.
Hands-on experience with modern authentication and authorization protocols (SAML 2.0, OIDC, OAuth 2.0).
Deep understanding of enterprise SCIM provisioning, including custom schema design, attribute mapping, lifecycle flows, and troubleshooting common failure patterns.
Proven success building, maintaining, or supporting third-party ISV and technology partner integrations at scale.
Exposure to modern AI tools and frameworks (e.g., Model Context Protocol / MCP, Claude, OpenAI Codex).
Experience supporting multi-tier (n-tier) web application architectures.

**Must be able to attend in person orientation at the Toronto office on the first Tuesday of employment. **Must be able to come into the Toronto office 2 days a week.

P25949_3549622

Below is the annual salary range for candidates located in Canada. Your actual salary will depend on factors such as your skills, qualifications, and experience. In addition, Okta offers equity (where applicable), bonus, and benefits, including health, dental, and vision insurance, RRSP with a match, healthcare spending, telemedicine, and paid leave (including PTO and parental leave) in accordance with our applicable plans and policies. To learn more about our Total Rewards program, please visit: https://rewards.okta.com/can.

The annual base salary range for this position for candidates located in Canada is between:

$100,000 - $150,000 CAD

The Okta Experience

We are intentional about connection. Our global community, spanning over 20 offices worldwide, is united by a drive to innovate. Your journey begins with an immersive, in-person onboarding experience designed to accelerate your impact and connect you to our mission and team from day one.

Okta is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, marital status, age, physical or mental disability, or status as a protected veteran. We also consider for employment qualified applicants with arrest and convictions records, consistent with applicable laws.

If reasonable accommodation is needed to complete any part of the job application, interview process, or onboarding please use this Form to request an accommodation.

Notice for New York City Applicants & Employees: Okta may use Automated Employment Decision Tools (AEDT), as defined by New York City Local Law 144, that use artificial intelligence, machine learning, or other automated processes to assist in our recruitment and hiring process. In accordance with NYC Local Law 144, if you are an applicant or employee residing in New York City, please click here to view our full NYC AEDT Notice.

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More about this job

Responsibilities

Provide advanced technical assistance and troubleshoot complex issues across Okta SDKs and identity protocols for customers and partners. Act as a technical advocate by channeling customer insights into product teams and building internal tools using AI-assisted development.

Requirements

Requires a bachelor's degree in a technical discipline and at least 4 years of experience in developer or technical support. Candidates must demonstrate proficiency in statically and dynamically typed languages and experience with web and API architectures.

Skills

Technical support
Software development
Identity and access management
OAuth
OIDC
SCIM
RESTful APIs
Python
JavaScript
C#
Java
Troubleshooting
Cloud applications
AI-assisted development
Customer advocacy

Benefits

Health insurance
Dental insurance
Vision insurance
RRSP with match
Healthcare spending account
Telemedicine
Paid leave
PTO
Parental leave
Equity
Bonus

Visa sponsorship

Not detected in the job text

Keywords

Okta
Identity and Access Management
IAM
SAML 2.0
OAuth 2.0
OIDC
SCIM
RESTful APIs
Node.js
Python
JavaScript
C#
Java
Claude
OpenAI
Developer Support
Solutions Engineering
Cloud Applications
Technical Troubleshooting
Builder Experience
Model Context Protocol
MCP
Enterprise Software
API Integration
Software Development
Customer Success
Technical Advocacy
Automation
AI-assisted development
Infrastructure

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