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Added 26 days ago
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Software Engineer - Open Data Platform (ODP)
Acceldata
Kitchener, ON
- $70,000 to $100,000 CAD / year
- Full-time
Extensive hands-on experience in programming with either Java or Scala and Python
Added 26 days ago
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AV Service Engineer - Control Systems & Device Integration
EvertzAV
Burlington, ON
- Internship
Hands-on programming/scripting ability (e.g., C#, C++, Python, JavaScript, or similar) sufficient to build or modify device drivers from a protocol spec
Added 26 days ago
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Site Reliability Engineer
Raydar
Remote, Canada
- Full-time
- Remote
- Hands-on experience with TypeScript or Node.js, Python, Terraform, and Kubernetes; familiarity with Helm.
Added 26 days ago
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Senior Application Security Engineer
Nutrien
Saskatoon, SK
- Full-time
The Senior Application Security Engineer is a senior technical role responsible for advancing security across the software development lifecycle (SDLC). Working closely with application…
Added 26 days ago
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Senior Application Security Engineer
Nutrien
Calgary, AB
- Full-time
The Senior Application Security Engineer is a senior technical role responsible for advancing security across the software development lifecycle (SDLC). Working closely with application…
Added 26 days ago
Senior Developer Support Engineer - Builder Experience (BX)
Okta
Toronto, ON
As a Senior Developer Support Engineer on the Builder Experience team, you are a hands-on technical problem solver passionate about helping Okta’s customers, ISVs, GSIs, and partners…
Added 26 days ago
S
Software Engineer, Full-Stack - Agents Cross-FA
Superhuman
Toronto, ON
- $125,000 to $130,000 CAD / year
- Full-time
As a Software Engineer at Superhuman, you will:
Added 26 days ago
E
AV Service Engineer - Control Systems & Device Integration
evertz.io
Burlington, ON
- Internship
Hands-on programming/scripting ability (e.g., C#, C++, Python, JavaScript, or similar) sufficient to build or modify device drivers from a protocol spec
Added 26 days ago
Site Reliability Engineer II (AI Platform)
OpenTable
Toronto, ON
As a Site Reliability Engineer II on the Serving Platforms team within Infrastructure Engineering, you will design, automate, and manage the core container stack and infrastructure powering…
Added 26 days ago
E
Thanks for visiting our Job Board. Please review our open positions and apply to the positions that match your qualifications.
Evertz
Burlington, ON
- Full-time
Hands-on programming/scripting ability (e.g., C#, C++, Python, JavaScript, or similar) sufficient to build or modify device drivers from a protocol spec
Added 26 days ago
S
Software Engineer, Full-Stack - Agents Cross-FA
Superhuman
Remote, Canada
- $125,000 to $130,000 CAD / year
- Full-time
- Remote
As a Software Engineer at Superhuman, you will:
Added 26 days ago
X
Senior Software Engineer, AI Enablement
Xero
Vancouver, BC
- Full-time
Our current stack is C#, .NET and AWS, with Python and TypeScript picked up along the way for AI tooling
Added 26 days ago
J
Staff Data Scientist, Applied ML
Jobber
AB · Edmonton, AB
- Full-time
…more. That's why we put the power and flexibility in their hands to run their businesses how, where, and when they…
Added 26 days ago
J
Staff Data Scientist, Applied ML
Jobber
Vancouver, BC
- Full-time
…more. That's why we put the power and flexibility in their hands to run their businesses how, where, and when they…
Added 26 days ago
J
Staff Data Scientist, Applied ML
Jobber
Toronto, ON
- Full-time
…more. That's why we put the power and flexibility in their hands to run their businesses how, where, and when they…
Added 26 days ago
J
Staff Data Scientist, Applied ML
Jobber
Kitchener, ON
- Full-time
…more. That's why we put the power and flexibility in their hands to run their businesses how, where, and when they…
Added 26 days ago
AI Solutions Engineer
Connor, Clark & Lunn Financial Group Ltd.
Vancouver, BC
Interested in joining one of Canada’s top-performing asset managers? We’re hiring an AI Solution Engineer in our AI Solutions engineering team. You build the AI systems that Connor, Clark &…
Added 26 days ago
AI Solutions Engineer
Connor, Clark & Lunn Financial Group Ltd.
Toronto, ON
Interested in joining one of Canada’s top-performing asset managers? We’re hiring an AI Solution Engineer in our AI Solutions engineering team. You build the AI systems that Connor, Clark &…
Added 26 days ago
X
Process Integration Engineer
Xanadu
Toronto, ON
- Full-time
Hands-on experience on fabrication process development of thin-film-lithium-niobate (TFLN) circuits
Added 26 days ago
Staff Security Engineer - Bot & Traffic Defence
Faire
Toronto, ON · Kitchener, ON
As a Staff Security Engineer, Bot & Traffic Defence, you will be the first dedicated owner of this domain. You will set the technical direction, build the controls and signals that back it,…
Added 26 days ago
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Data Scientist
Lantern
AB · Edmonton, AB
- Full-time
Lantern is seeking a hands-on, client-facing Senior Data Scientist to design, develop, and operationalize advanced analytics, machine learning, generative AI, and agentic AI solutions using…
Added 26 days ago
Machine Learning Operations Engineer/Senior
Wawanesa Insurance
Toronto, ON · AB · Winnipeg, MB · Ottawa, ON · Kitchener, ON · Calgary, AB · Edmonton, AB (Hybrid), AB · North York - Toronto, ON (Hybr, ON
The Machine Learning Operations Engineer/Senior is responsible for the design, development, deployment, monitoring, and operationalization of machine learning and AI solutions. The engineer…
Added 26 days ago
Senior Software Engineer in Test
Okta
Toronto, ON
The Senior Software Development Engineer in Test Opportunity
Added 26 days ago
O
Senior Software Engineer in Test
Okta
Toronto, ON
- $118,000 to $162,000 CAD / year
- Full-time
The Senior Software Development Engineer in Test Opportunity
Added 26 days ago
E
AV Service Engineer - Control Systems & Device Integration
Evertz
Burlington, ON
- Full-time
Hands-on programming/scripting ability (e.g., C#, C++, Python, JavaScript, or similar) sufficient to build or modify device drivers from a protocol spec

Okta

Senior Developer Support Engineer - Builder Experience (BX)

Toronto, ON, Canada

$100,000 - $150,000 CAD

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Job details

Pay: $100,000 - $150,000 CAD
Posting language: English
Posted: Sep 29, 2026

Original job description

Secure Every Identity, from AI to Human

Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence.

This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk.

The Role

As a Senior Developer Support Engineer on the Builder Experience team, you are a hands-on technical problem solver passionate about helping Okta’s customers, ISVs, GSIs, and partners seamlessly integrate our secure identity platform.

In this role, you will provide advanced technical assistance, troubleshoot sophisticated issues across Okta SDKs, Okta for AI Agents and protocols such as Cross App Access, OAuth, OIDC, and SCIM recommending robust workarounds and best practices. You own the customer experience and will serve as a key advocate for our customers and partners to our product and engineering teams.

You bring a builder mindset and an AI forward approach spotting recurring patterns in customer issues or internal workflows and building solutions to address them.

Responsibilities:

Drive Complex Technical Ownership: Take end-to-end ownership of sophisticated customer issues and drive to resolution with technical excellence and best customer experience
Technical reproduction & Triage: Reproduce complex customer issues in a local environment and author accurate bug tickets for Engineering to accelerate resolution.
Best Practices & Robust Workarounds: Deliver expert technical guidance by recommending robust workarounds and proven best practices to help developers and partners successfully integrate and scale on our platform.
Knowledge Sharing & Empowerment: Write high-quality knowledge articles for self-service resolution across customers and developer ecosystem.
Champion Partner & Developer Success: Serve as a trusted technical advisor and relentless advocate for customers, ISVs, and strategic partners navigating our secure identity platform.
Influence Product & Engineering: Channel real-world customer insights and architectural feedback directly back into cross-functional teams to shape the future of our builder experience.
Build Proactive Solutions: Leverage a builder mindset and AI native approach to build internal tooling using AI-assisted development tools like Claude.

Requirements:

Education & Experience: BA/BS/MS in Computer Science, MIS, or a related technical discipline, paired with 4+ years of experience in developer support, technical support, solutions engineering or software development with significant customer facing experience.
Problem Solving & Advocacy: Deep technical troubleshooting skills paired with strong empathy for developers, advocating for customer success in a dynamic, fast-paced environment.
Programming Proficiency: Fluency in at least one statically typed language (e.g., C#, C++, Java) and one dynamically typed language (e.g., Python, JavaScript, Ruby).
Web & API Architecture: Hands-on experience supporting or building cloud applications, RESTful APIs, and web frameworks (e.g., Node.js, Django/Flask, ASP.NET, Rails).
Modern Tech & AI Tooling: Familiarity with AI-assisted development tools and protocols (e.g., Claude, OpenAI Codex/Copilot, MCP servers).
Communication & Collaboration: Exceptional written and verbal communication skills across multiple channels (docs, chat, live calls) with the self-direction to work independently or collaborate cross-functionally.

Strongly Desired Qualifications:

Experience supporting Identity and Access Management (IAM) solutions within enterprise environments.
Hands-on experience with modern authentication and authorization protocols (SAML 2.0, OIDC, OAuth 2.0).
Deep understanding of enterprise SCIM provisioning, including custom schema design, attribute mapping, lifecycle flows, and troubleshooting common failure patterns.
Proven success building, maintaining, or supporting third-party ISV and technology partner integrations at scale.
Exposure to modern AI tools and frameworks (e.g., Model Context Protocol / MCP, Claude, OpenAI Codex).
Experience supporting multi-tier (n-tier) web application architectures.

**Must be able to attend in person orientation at the Toronto office on the first Tuesday of employment. **Must be able to come into the Toronto office 2 days a week.

P25949_3549622

Below is the annual salary range for candidates located in Canada. Your actual salary will depend on factors such as your skills, qualifications, and experience. In addition, Okta offers equity (where applicable), bonus, and benefits, including health, dental, and vision insurance, RRSP with a match, healthcare spending, telemedicine, and paid leave (including PTO and parental leave) in accordance with our applicable plans and policies. To learn more about our Total Rewards program, please visit: https://rewards.okta.com/can.

The annual base salary range for this position for candidates located in Canada is between:

$100,000 - $150,000 CAD

The Okta Experience

We are intentional about connection. Our global community, spanning over 20 offices worldwide, is united by a drive to innovate. Your journey begins with an immersive, in-person onboarding experience designed to accelerate your impact and connect you to our mission and team from day one.

Okta is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, marital status, age, physical or mental disability, or status as a protected veteran. We also consider for employment qualified applicants with arrest and convictions records, consistent with applicable laws.

If reasonable accommodation is needed to complete any part of the job application, interview process, or onboarding please use this Form to request an accommodation.

Notice for New York City Applicants & Employees: Okta may use Automated Employment Decision Tools (AEDT), as defined by New York City Local Law 144, that use artificial intelligence, machine learning, or other automated processes to assist in our recruitment and hiring process. In accordance with NYC Local Law 144, if you are an applicant or employee residing in New York City, please click here to view our full NYC AEDT Notice.

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More about this job

Responsibilities

Provide advanced technical assistance and troubleshoot complex issues across Okta SDKs and identity protocols for customers and partners. Act as a technical advocate by channeling customer insights into product teams and building internal tools using AI-assisted development.

Requirements

Requires a bachelor's degree in a technical discipline and at least 4 years of experience in developer or technical support. Candidates must demonstrate proficiency in statically and dynamically typed languages and experience with web and API architectures.

Skills

Technical support
Software development
Identity and access management
OAuth
OIDC
SCIM
RESTful APIs
Python
JavaScript
C#
Java
Troubleshooting
Cloud applications
AI-assisted development
Customer advocacy

Benefits

Health insurance
Dental insurance
Vision insurance
RRSP with match
Healthcare spending account
Telemedicine
Paid leave
PTO
Parental leave
Equity
Bonus

Visa sponsorship

Not detected in the job text

Keywords

Okta
Identity and Access Management
IAM
SAML 2.0
OAuth 2.0
OIDC
SCIM
RESTful APIs
Node.js
Python
JavaScript
C#
Java
Claude
OpenAI
Developer Support
Solutions Engineering
Cloud Applications
Technical Troubleshooting
Builder Experience
Model Context Protocol
MCP
Enterprise Software
API Integration
Software Development
Customer Success
Technical Advocacy
Automation
AI-assisted development
Infrastructure

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