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Added 1 min ago
Operations Test Engineering, Mechanical Tooling Co-Op (Waterdown, CAN)
L3Harris Technologies
ON · Waterdown, ON
…Mission Systems Segment, the WESCAM division develops the most advanced optical sensor and targeting systems for global defense and military sectors, National Security, Search & Rescue and…
Added 15 mins ago
GCP Senior Data Engineer
Aptino, Inc.
Canada
Contract
We are looking for a GCP Senior Data Engineer – Lead with strong hands-on data engineering expertise and proven experience leading onshore/offshore data engineering teams.
Added 15 mins ago
Geotechnical Engineer
BBA Consultants
Montreal, QC
Full-time
As geotechnical engineer, you will perform tasks and provide services in the field of geotechnical engineering. You will be responsible for performing geotechnical site investigations and…
Added 15 mins ago
Geotechnical Engineer
BBA Consultants
Boisbriand, QC
Full-time
As geotechnical engineer, you will perform tasks and provide services in the field of geotechnical engineering. You will be responsible for performing geotechnical site investigations and…
Added 15 mins ago
Mechanical Engineer
Raise
Kincardine, ON
Full-time
…new methods or resolution of conflicting objectives. Provide advanced technical support, guide and review the work of other team members. Review progress and update management as…
Added 15 mins ago
Underground Mining Engineer, 5 to 10 years
BBA Consultants
Val-d'Or, QC
Full-time
As our mining and metals activities continue to grow, we’re seeking a mining engineer to join our high-performing mining team. You’ll have the opportunity to work on a wide range of…
Added 15 mins ago
Geotechnical Engineer
BBA Consultants
Quebec, QC
Full-time
As geotechnical engineer, you will perform tasks and provide services in the field of geotechnical engineering. You will be responsible for performing geotechnical site investigations and…
Added 15 mins ago
Underground Mining Engineer, 5 to 10 years
BBA Consultants
Quebec, QC
Full-time
As our mining and metals activities continue to grow, we’re seeking a mining engineer to join our high-performing mining team. You’ll have the opportunity to work on a wide range of…
Added 15 mins ago
Underground Mining Engineer, 5 to 10 years
BBA Consultants
Rouyn-Noranda, QC
Full-time
As our mining and metals activities continue to grow, we’re seeking a mining engineer to join our high-performing mining team. You’ll have the opportunity to work on a wide range of…
Added 15 mins ago
Utilities Engineer (Electrical)
Utilities Kingston
Kingston, ON
$101,966 to $137,894 CAD / year
Full-time
…professional to join our organization in the role of Utilities Engineer in the Hydro Engineering…
Added 15 mins ago
Software Security Engineer
Actalent
Ottawa, ON
Contract
…risk at scale? We are seeking a Software Supply Chain Security Engineer to play a critical role in strengthening the security posture of advanced, next-generation technology…
Added 15 mins ago
Geotechnical Engineer
BBA Consultants
Mont-Saint-Hilaire, QC · Mont-St-Hilaire, QC
Full-time
As geotechnical engineer, you will perform tasks and provide services in the field of geotechnical engineering. You will be responsible for performing geotechnical site investigations and…
Added 15 mins ago
Underground Mining Engineer, 5 to 10 years
BBA Consultants
Montreal, QC
Full-time
As our mining and metals activities continue to grow, we’re seeking a mining engineer to join our high-performing mining team. You’ll have the opportunity to work on a wide range of…
Added 15 mins ago
AI/ML Systems Engineer
Actalent
Ottawa, ON
Contract
Systems Engineer, AI-Powered Diagnostics & Observability
Added 15 mins ago
Graduate Systems Engineer
Ultra Maritime
Dartmouth, NS
Internship
As the maritime and underwater battlespace evolves, we tirelessly push the boundaries to develop advanced specialist systems that provide our 'five-eyes' Defence customers with an…
Added 30 mins ago
Maintenance Team Lead
BGIS
Pickering, ON
Full-time
Highly-advanced ability to adhere to processes and practices relating to facility operations and maintenance
Added 1 hour ago
Senior Software Engineer, Adaptive
Miovision
Remote, Canada
$130,000 to $170,000 CAD / year
Full-time · Remote
…Intelligent Mobility Revolution. Backed by the world’s most advanced traffic AI, Miovision’s innovations in traffic signal planning and operations are making it possible for cities to…
Added 1 hour ago
Systems Integration/Test Engineer
Lockheed Martin
Dartmouth, NS
Full-time
…large, sophisticated integration projects. We take advantage of advanced engineering practices and modern technologies to design, develop and integrate combat systems. The successful…
Added 1 hour ago
Systems Engineer-In Service Support (ISS)
Lockheed Martin
Halifax, NS
Full-time
…large, sophisticated integration projects. We take advantage of advanced engineering practices and modern technologies to design, develop and integrate combat systems for naval warships. We…
Added 2 hours ago
Geotechnical Intern & Geotechnical Engineer
Thurber Engineering Ltd.
Oakville, ON
Full-time
…Services. Staffed by experienced professionals and supported by advanced resources, Thurber Engineering provides fast, efficient, and economical services to…
Added 2 hours ago
Senior Project Manager – Engineering
Brunel
Vancouver, BC
Contract
Advanced knowledge of multi-discipline project planning, engineering interfaces, progress measurement, and control strategies.
Added 2 hours ago
Senior Engineering Project Manager
Brunel
Vancouver, BC
Contract
Ability to plan, coordinate and organize at an advanced level.
Added 3 hours ago
Regional Sourcing Manager (Electronics Lane)
Husky Technologies
Bolton, ON
Full-time
Support supplier quality engineer and suppliers with supplier audit process and part qualifications
Added 3 hours ago
Applications Engineer
Husky Technologies
Bolton, ON
Full-time
Apply a data-driven, first-principles approach, leveraging scientific modeling, experimentation, and advanced analytics to understand, predict, and optimize complex physical phenomena.
Added 3 hours ago
Product Development Engineer|
Husky Technologies
Bolton, ON
Full-time
Our Development Engineering team is looking to hire an experienced Product Development Engineer. The successful candidate will lead the technical development of packaging products working…

Okta

Senior Developer Support Engineer - Builder Experience (BX)

Toronto, ON, Canada

Pay: $100,000 - $150,000 CAD
Posting language: English
Posted: Sep 29, 2026

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Original job description

Secure Every Identity, from AI to Human

Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence.

This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk.

The Role

As a Senior Developer Support Engineer on the Builder Experience team, you are a hands-on technical problem solver passionate about helping Okta’s customers, ISVs, GSIs, and partners seamlessly integrate our secure identity platform.

In this role, you will provide advanced technical assistance, troubleshoot sophisticated issues across Okta SDKs, Okta for AI Agents and protocols such as Cross App Access, OAuth, OIDC, and SCIM recommending robust workarounds and best practices. You own the customer experience and will serve as a key advocate for our customers and partners to our product and engineering teams.

You bring a builder mindset and an AI forward approach spotting recurring patterns in customer issues or internal workflows and building solutions to address them.

Responsibilities:

Drive Complex Technical Ownership: Take end-to-end ownership of sophisticated customer issues and drive to resolution with technical excellence and best customer experience
Technical reproduction & Triage: Reproduce complex customer issues in a local environment and author accurate bug tickets for Engineering to accelerate resolution.
Best Practices & Robust Workarounds: Deliver expert technical guidance by recommending robust workarounds and proven best practices to help developers and partners successfully integrate and scale on our platform.
Knowledge Sharing & Empowerment: Write high-quality knowledge articles for self-service resolution across customers and developer ecosystem.
Champion Partner & Developer Success: Serve as a trusted technical advisor and relentless advocate for customers, ISVs, and strategic partners navigating our secure identity platform.
Influence Product & Engineering: Channel real-world customer insights and architectural feedback directly back into cross-functional teams to shape the future of our builder experience.
Build Proactive Solutions: Leverage a builder mindset and AI native approach to build internal tooling using AI-assisted development tools like Claude.

Requirements:

Education & Experience: BA/BS/MS in Computer Science, MIS, or a related technical discipline, paired with 4+ years of experience in developer support, technical support, solutions engineering or software development with significant customer facing experience.
Problem Solving & Advocacy: Deep technical troubleshooting skills paired with strong empathy for developers, advocating for customer success in a dynamic, fast-paced environment.
Programming Proficiency: Fluency in at least one statically typed language (e.g., C#, C++, Java) and one dynamically typed language (e.g., Python, JavaScript, Ruby).
Web & API Architecture: Hands-on experience supporting or building cloud applications, RESTful APIs, and web frameworks (e.g., Node.js, Django/Flask, ASP.NET, Rails).
Modern Tech & AI Tooling: Familiarity with AI-assisted development tools and protocols (e.g., Claude, OpenAI Codex/Copilot, MCP servers).
Communication & Collaboration: Exceptional written and verbal communication skills across multiple channels (docs, chat, live calls) with the self-direction to work independently or collaborate cross-functionally.

Strongly Desired Qualifications:

Experience supporting Identity and Access Management (IAM) solutions within enterprise environments.
Hands-on experience with modern authentication and authorization protocols (SAML 2.0, OIDC, OAuth 2.0).
Deep understanding of enterprise SCIM provisioning, including custom schema design, attribute mapping, lifecycle flows, and troubleshooting common failure patterns.
Proven success building, maintaining, or supporting third-party ISV and technology partner integrations at scale.
Exposure to modern AI tools and frameworks (e.g., Model Context Protocol / MCP, Claude, OpenAI Codex).
Experience supporting multi-tier (n-tier) web application architectures.

**Must be able to attend in person orientation at the Toronto office on the first Tuesday of employment. **Must be able to come into the Toronto office 2 days a week.

P25949_3549622

Below is the annual salary range for candidates located in Canada. Your actual salary will depend on factors such as your skills, qualifications, and experience. In addition, Okta offers equity (where applicable), bonus, and benefits, including health, dental, and vision insurance, RRSP with a match, healthcare spending, telemedicine, and paid leave (including PTO and parental leave) in accordance with our applicable plans and policies. To learn more about our Total Rewards program, please visit: https://rewards.okta.com/can.

The annual base salary range for this position for candidates located in Canada is between:

$100,000 - $150,000 CAD

The Okta Experience

We are intentional about connection. Our global community, spanning over 20 offices worldwide, is united by a drive to innovate. Your journey begins with an immersive, in-person onboarding experience designed to accelerate your impact and connect you to our mission and team from day one.

Okta is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, marital status, age, physical or mental disability, or status as a protected veteran. We also consider for employment qualified applicants with arrest and convictions records, consistent with applicable laws.

If reasonable accommodation is needed to complete any part of the job application, interview process, or onboarding please use this Form to request an accommodation.

Notice for New York City Applicants & Employees: Okta may use Automated Employment Decision Tools (AEDT), as defined by New York City Local Law 144, that use artificial intelligence, machine learning, or other automated processes to assist in our recruitment and hiring process. In accordance with NYC Local Law 144, if you are an applicant or employee residing in New York City, please click here to view our full NYC AEDT Notice.

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More about this job

Responsibilities

Provide advanced technical assistance and troubleshoot complex issues across Okta SDKs and identity protocols for customers and partners. Act as a technical advocate by channeling customer insights into product teams and building internal tools using AI-assisted development.

Requirements

Requires a bachelor's degree in a technical discipline and at least 4 years of experience in developer or technical support. Candidates must demonstrate proficiency in statically and dynamically typed languages and experience with web and API architectures.

Skills

Technical support
Software development
Identity and access management
OAuth
OIDC
SCIM
RESTful APIs
Python
JavaScript
C#
Java
Troubleshooting
Cloud applications
AI-assisted development
Customer advocacy

Benefits

Health insurance
Dental insurance
Vision insurance
RRSP with match
Healthcare spending account
Telemedicine
Paid leave
PTO
Parental leave
Equity
Bonus

Visa sponsorship

Not detected in the job text

Keywords

Okta
Identity and Access Management
IAM
SAML 2.0
OAuth 2.0
OIDC
SCIM
RESTful APIs
Node.js
Python
JavaScript
C#
Java
Claude
OpenAI
Developer Support
Solutions Engineering
Cloud Applications
Technical Troubleshooting
Builder Experience
Model Context Protocol
MCP
Enterprise Software
API Integration
Software Development
Customer Success
Technical Advocacy
Automation
AI-assisted development
Infrastructure

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