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Added 6 hours ago
Lead Software Developer (Fortify Cloud development)
Open Text Corporation
Ottawa, ON · Mississauga, ON · Richmond Hill, ON · Waterloo, ON
Other
Design, develop, and maintain infrastructure-as-code solutions supporting Fortify Cloud services across public cloud platforms.
Added 9 hours ago
Technical Architect Director - PubSec - Mulesoft Canada
Emplo Inc.
Gatineau, QC
Full-time
Serve as trusted advisor to customer CxOs; shape data strategy and the business case
Added 11 hours ago
Project Estimation Manager [Hybrid or Remote] - Gestionnaire Estimation des Projets [Hybride ou Télétravail] | - FR
EDF power solutions North America
Montreal, QC
Full-time
…critical role in driving the successful development, evaluation, and implementation of renewable energy projects within the Project Estimation team, which is part of the broader…
Added 11 hours ago
Project Estimation Manager [Hybrid or Remote] - Gestionnaire Estimation des Projets [Hybride ou Télétravail] | - FR
EDF power solutions North America
Montreal, QC
Full-time
…critical role in driving the successful development, evaluation, and implementation of renewable energy projects within the Project Estimation team, which is part of the broader…
Added 11 hours ago
Project Estimation Manager [Hybrid or Remote] - Gestionnaire Estimation des Projets [Hybride ou Télétravail] | - FR
EDF power solutions North America
Montreal, QC
Full-time
…critical role in driving the successful development, evaluation, and implementation of renewable energy projects within the Project Estimation team, which is part of the broader…
Added 12 hours ago
Databricks Manager
Avanade
Toronto, ON
Full-time
Capability in creating design artifacts and presenting them for approval at architectural forums attended by multi-disciplined stakeholders from engineering to senior ("C level") client…
Added 14 hours ago
Director HR, Total Rewards
Celestica International LP
Toronto, ON
The Director HR, Total Rewards (Sales Incentive Program) is responsible for the design, implementation, and ongoing evaluation of Celestica's compensation and benefits programs including…
Added 17 hours ago
Senior Sales Engineer - Data Protection
N-able
ON
Full-time
· Act as a trusted advisor in partner‑led sales cycles, sharing best practices and deep technical expertise.
Added 17 hours ago
Senior SAP S/4HANA Finance Lead Consultant
Tata Consultancy Services
Calgary, AB
$100,000 to $120,000 CAD / year
Full-time
…in 1968, TCS has upheld the highest standards of innovation, engineering excellence and customer…
Added 1 day ago
Lead Software Developer
Open Text Corporation
Mississauga, ON · Richmond Hill, ON · Waterloo, ON
Other
Design and maintain cloud infrastructure, CI/CD pipelines, and deployment processes.
Added 1 day ago
Technical Architect Director - PubSec - Mulesoft Canada
Salesforce Partner Canada
Toronto, ON
Full-time
Serve as trusted advisor to customer CxOs; shape data strategy and the business case
Added 1 day ago
Senior Java Microservices Engineer
Publicis Sapient
Calgary, AB
Full-time
This role requires an individual who can work directly with business and technology stakeholders, drive technical discussions, coordinate across onshore and offshore teams, and lead the…
Added 1 day ago
SOLUTION ARCHITECT TECHNICAL ARCHITECT (35734)
Myticas Consulting
Toronto, ON
Full-time
Primary Focus: Owns solution design for complex implementation areas and bridges business, banking domain, platform, engineering, integration, data, cloud, and client technology teams.
Added 1 day ago
Technical Consultant III (35732)
Myticas Consulting
Toronto, ON
Full-time
This is a hands-on senior technical leadership role combining software engineering, solution design, product configuration, APIs and integrations, data, deployment, troubleshooting,…
Added 1 day ago
Principal Banking Cloud Architect | Client Partner | Technology Consulting (35568)
Myticas Consulting
Toronto, ON
Full-time
This opportunity is ideal for someone who combines deep banking industry expertise with enterprise cloud architecture knowledge and strong client relationship skills. You will serve as a…
Added 1 day ago
Digital Solution Architect Lead Advisor
NTT DATA Services
Halifax, NS
The ideal candidate will have deep expertise in Agentic AI, Generative AI, Machine Learning, Cloud Architecture, FullStack Engineering and Enterprise Solution Design, with proven experience…
Added 1 day ago
Senior Java Microservices Engineer
Publicis Groupe Holdings B.V
Calgary, AB
Full-time
This role requires an individual who can work directly with business and technology stakeholders, drive technical discussions, coordinate across onshore and offshore teams, and lead the…
Added 1 day ago
Full Stack Java Developer Tech Lead- Vice President
Citi
Mississauga, ON
Full-time
Serve as advisor, coach, and mentor to mid-level and junior developers and QA engineers, fostering continuous learning and engineering excellence.
Added 2 days ago
Senior Developer Support Engineer - Builder Experience (BX)
Okta
Toronto, ON
Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work…
Added 2 days ago
IT Cloud Cybersecurity Specialist
Kruger Inc.
Montreal, QC
Full-time
The IT Cloud Cybersecurity Specialist defines, implements, and continuously improves security controls across Microsoft 365, Azure, identity, data protection, SaaS integrations, cloud data…
Added 2 days ago
Senior Lead, Site Reliability Engineering (SRE)
BMO
Toronto, ON · SCC
Full-time
The successful candidate will serve as a senior technical leader and trusted advisor, driving reliability engineering practices, modernization, automation, observability, and operational…
Added 2 days ago
Senior Technology Resilience and Availability Management Analyst
TD
Toronto, ON
Full-time
This first-line role supports the design, governance, assessment, and continuous improvement of Technology Resilience and Availability Management capabilities. The position works across…
Added 2 days ago
Gestionnaire de comptes techniques, Cloud Technical Account Manager - Montreal, ES-Public Sector-Canada
Amazon
Montreal, QC · ON
Would you like to join one of the fastest-growing organizations within Amazon Web Services (AWS) and help customers of all industries and sizes including Automotive, Financial Services,…
Added 2 days ago
Advisor IT Application Services
Enbridge
Toronto, ON · Edmonton, AB · Calgary, AB
Full-time
At Enbridge, we are committed to delivering safe, reliable energy while advancing operational excellence, innovation, and sustainable growth. We are looking for an Advisor IT Application…
Added 2 days ago
Expert(e) en solutions Cloud et Télécommunications
Cellcom Communications - Cellcom.ca
Montreal, QC
Full-time
Design, present, and recommend advanced technology architectures involving cloud, telecommunications, cybersecurity, networking, and enterprise infrastructure solutions.

Okta

Senior Developer Support Engineer - Builder Experience (BX)

Toronto, ON, Canada

Pay: $100,000 - $150,000 CAD
Posting language: English
Posted: Sep 29, 2026

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Original job description

Secure Every Identity, from AI to Human

Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence.

This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk.

The Role

As a Senior Developer Support Engineer on the Builder Experience team, you are a hands-on technical problem solver passionate about helping Okta’s customers, ISVs, GSIs, and partners seamlessly integrate our secure identity platform.

In this role, you will provide advanced technical assistance, troubleshoot sophisticated issues across Okta SDKs, Okta for AI Agents and protocols such as Cross App Access, OAuth, OIDC, and SCIM recommending robust workarounds and best practices. You own the customer experience and will serve as a key advocate for our customers and partners to our product and engineering teams.

You bring a builder mindset and an AI forward approach spotting recurring patterns in customer issues or internal workflows and building solutions to address them.

Responsibilities:

Drive Complex Technical Ownership: Take end-to-end ownership of sophisticated customer issues and drive to resolution with technical excellence and best customer experience
Technical reproduction & Triage: Reproduce complex customer issues in a local environment and author accurate bug tickets for Engineering to accelerate resolution.
Best Practices & Robust Workarounds: Deliver expert technical guidance by recommending robust workarounds and proven best practices to help developers and partners successfully integrate and scale on our platform.
Knowledge Sharing & Empowerment: Write high-quality knowledge articles for self-service resolution across customers and developer ecosystem.
Champion Partner & Developer Success: Serve as a trusted technical advisor and relentless advocate for customers, ISVs, and strategic partners navigating our secure identity platform.
Influence Product & Engineering: Channel real-world customer insights and architectural feedback directly back into cross-functional teams to shape the future of our builder experience.
Build Proactive Solutions: Leverage a builder mindset and AI native approach to build internal tooling using AI-assisted development tools like Claude.

Requirements:

Education & Experience: BA/BS/MS in Computer Science, MIS, or a related technical discipline, paired with 4+ years of experience in developer support, technical support, solutions engineering or software development with significant customer facing experience.
Problem Solving & Advocacy: Deep technical troubleshooting skills paired with strong empathy for developers, advocating for customer success in a dynamic, fast-paced environment.
Programming Proficiency: Fluency in at least one statically typed language (e.g., C#, C++, Java) and one dynamically typed language (e.g., Python, JavaScript, Ruby).
Web & API Architecture: Hands-on experience supporting or building cloud applications, RESTful APIs, and web frameworks (e.g., Node.js, Django/Flask, ASP.NET, Rails).
Modern Tech & AI Tooling: Familiarity with AI-assisted development tools and protocols (e.g., Claude, OpenAI Codex/Copilot, MCP servers).
Communication & Collaboration: Exceptional written and verbal communication skills across multiple channels (docs, chat, live calls) with the self-direction to work independently or collaborate cross-functionally.

Strongly Desired Qualifications:

Experience supporting Identity and Access Management (IAM) solutions within enterprise environments.
Hands-on experience with modern authentication and authorization protocols (SAML 2.0, OIDC, OAuth 2.0).
Deep understanding of enterprise SCIM provisioning, including custom schema design, attribute mapping, lifecycle flows, and troubleshooting common failure patterns.
Proven success building, maintaining, or supporting third-party ISV and technology partner integrations at scale.
Exposure to modern AI tools and frameworks (e.g., Model Context Protocol / MCP, Claude, OpenAI Codex).
Experience supporting multi-tier (n-tier) web application architectures.

**Must be able to attend in person orientation at the Toronto office on the first Tuesday of employment. **Must be able to come into the Toronto office 2 days a week.

P25949_3549622

Below is the annual salary range for candidates located in Canada. Your actual salary will depend on factors such as your skills, qualifications, and experience. In addition, Okta offers equity (where applicable), bonus, and benefits, including health, dental, and vision insurance, RRSP with a match, healthcare spending, telemedicine, and paid leave (including PTO and parental leave) in accordance with our applicable plans and policies. To learn more about our Total Rewards program, please visit: https://rewards.okta.com/can.

The annual base salary range for this position for candidates located in Canada is between:

$100,000 - $150,000 CAD

The Okta Experience

We are intentional about connection. Our global community, spanning over 20 offices worldwide, is united by a drive to innovate. Your journey begins with an immersive, in-person onboarding experience designed to accelerate your impact and connect you to our mission and team from day one.

Okta is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, marital status, age, physical or mental disability, or status as a protected veteran. We also consider for employment qualified applicants with arrest and convictions records, consistent with applicable laws.

If reasonable accommodation is needed to complete any part of the job application, interview process, or onboarding please use this Form to request an accommodation.

Notice for New York City Applicants & Employees: Okta may use Automated Employment Decision Tools (AEDT), as defined by New York City Local Law 144, that use artificial intelligence, machine learning, or other automated processes to assist in our recruitment and hiring process. In accordance with NYC Local Law 144, if you are an applicant or employee residing in New York City, please click here to view our full NYC AEDT Notice.

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More about this job

Responsibilities

Provide advanced technical assistance and troubleshoot complex issues across Okta SDKs and identity protocols for customers and partners. Act as a technical advocate by channeling customer insights into product teams and building internal tools using AI-assisted development.

Requirements

Requires a bachelor's degree in a technical discipline and at least 4 years of experience in developer or technical support. Candidates must demonstrate proficiency in statically and dynamically typed languages and experience with web and API architectures.

Skills

Technical support
Software development
Identity and access management
OAuth
OIDC
SCIM
RESTful APIs
Python
JavaScript
C#
Java
Troubleshooting
Cloud applications
AI-assisted development
Customer advocacy

Benefits

Health insurance
Dental insurance
Vision insurance
RRSP with match
Healthcare spending account
Telemedicine
Paid leave
PTO
Parental leave
Equity
Bonus

Visa sponsorship

Not detected in the job text

Keywords

Okta
Identity and Access Management
IAM
SAML 2.0
OAuth 2.0
OIDC
SCIM
RESTful APIs
Node.js
Python
JavaScript
C#
Java
Claude
OpenAI
Developer Support
Solutions Engineering
Cloud Applications
Technical Troubleshooting
Builder Experience
Model Context Protocol
MCP
Enterprise Software
API Integration
Software Development
Customer Success
Technical Advocacy
Automation
AI-assisted development
Infrastructure

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