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Added 3 days ago
Personal Banking Associate Trainee
TD
Canada
Full-time
…opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been…
Added 3 days ago
Personal Banking Associate Trainee
TD
Stouffville, ON
Full-time
…opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been…
Added 3 days ago
Personal Banking Associate Trainee
TD
St. Thomas, ON
Full-time
…opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been…
Added 3 days ago
Personal Banking Associate Trainee
TD
Markham, ON
Full-time
…opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been…
Added 3 days ago
Personal Banker Trainee
TD
Calgary, AB
Full-time
…opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been…
Added 3 days ago
Personal Banking Associate Trainee
TD
Calgary, AB
Full-time
…opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been…
Added 3 days ago
Scrum Master
McKesson
Montreal, QC
Full-time
What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for…
Added 2 days ago
JR DESIGNER
BV GLAZING
Concord, ON
$50,000 to $65,000 CAD / year
Full-time
Foster the professional growth and development of our team members.
Added 3 days ago
Mobile Financial Sales Specialist
CIBC
Mississauga, ON
Part-time
…Canada’s largest airports by promoting, educating, and enrolling new and existing clients into CIBC products. You will engage individuals in advice-based discussions; provide them with…
Added 3 days ago
Manager, Statistical Modelling & Advanced Analytics
Canadian Tire Corporation
Toronto, ON
Full-time
…our customers at every level of our business, investing in new technologies and products, and doubling down on top talent to drive the company forward. We offer competitive salaries and…
Added 3 days ago
Sales & Education Manager, Sephora Collection - East
Sephora
Montreal, QC
Facilitate daily trainings to introduce, educate and inspire on new product launches, reinforce core products while integrating selling skills, services, and additional brand or company…
Added 2 days ago
Responsable de produit digital – Produit Digital de Service à la Clientèle / Digital Product Owner – Customer Service Digital Product
Pratt & Whitney
Longueuil, QC
Full-time
Added 2 days ago
Quality Engineer I
TD
Toronto, ON
Full-time
…skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety…
Added 3 days ago
Revenue Enablement Manager
Owner.com
Toronto, ON
Full-time
New Hire Onboarding: Deliver, refine, and scale our AE onboarding program continuously. You'll be in-office for a significant portion of the program to drive hands-on training, coaching,…
Added 23 days ago
Purchasing Manager
Texcan
Surrey, BC
Full-time
Be part of an ISO certified company with a strong a quality assurance program and new technologies which help you perform at your best.
Added 2 days ago
Brand Marketing Manager
Hush
Toronto, ON
Full-time
Hush is excited to be looking for a Manager, Brand Marketing position. This is an inaugural role, giving you the opportunity to build Hush's brand marketing function from the ground up:…
Added 27 days ago
Sales Manager (Central Canada)
Rosenberg Fans Canada Ltd.
Mississauga, ON
Full-time
…performance-based bonuses, competitive matched retirement saving program, up to 20 days of vacation per year plus all Canadian and Ontario statuary holidays, generous Christmas and New Year…
Added 2 days ago
Manager, Instore Marketing
Loblaw Agency
Toronto, ON
Full-time
…From prescriptions to walk-in clinics, and a beloved loyalty program, we’re caring and supporting our customers in new ways every…
Added 2 days ago
Infirmière Gestionnaire de Cas Bilingue/ Bilingual Nurse Case Manager -15-Month
Cencora
Toronto, ON
Full-time
Address general inquiries regarding program services, disease states, or product related queries based on provided materials;
Added 2 days ago
Retail Store Manager
Fjällräven North America
Vancouver, BC
Full-time
Manage inventory lifecycle, including new product flow, markdowns, transfers, and bi-annual inventory counts
Added 2 days ago
Key Account Manager - SKF Sealing Solutions
SKF Group
Toronto, ON · Scarborough, ON
Full-time
We are seeking a dynamic and results-driven Sales Key Account Manager to join our team. The ideal candidate will be responsible for managing sales activities within a designated territory…
Added 3 days ago
Sr. Pricing Analyst
Grainger Businesses
Thornhill, ON
This person will be responsible for development of contract and/or non-contract pricing program strategies. This role will support the execution and analysis of Grainger Canada's pricing…
Added 3 days ago
Experienced Card Dealer
Lake City Casino
Vernon, BC
…rewarding career. Gateway provides a comprehensive training program for those who are new to the table and encourages self-motivation to help you move your career to the next level as a…
Added 2 days ago
Senior Engineering Technical Program Manager - Jira Administration
Okta
Toronto, ON
As the Okta Research & Design (ORD) Jira Owner & Administrator, nested within the Technical Program Management (TPM) organization, you will define and execute the strategy for how ORD…
Added 2 days ago
Store Manager-Tsawwassen Mills
Pandora
AB · Tsawwassen, AB
Full-time
The Store Manager will be the ultimate Pandora Fan. As the Store Manager, you will fully immerse yourself in our brand, culture, product whilst taking immense pride in delivering…

Okta

Senior Engineering Technical Program Manager - Jira Administration

Toronto, ON, Canada

Pay: $108,000 - $149,000 CAD
Posting language: English
Posted: Sep 18, 2026

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Original job description

Secure Every Identity, from AI to Human

Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence.

This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk.

Role Overview

As the Okta Research & Design (ORD) Jira Owner & Administrator, nested within the Technical Program Management (TPM) organization, you will define and execute the strategy for how ORD plans, tracks, and reports on engineering work within the full toolchain of Atlassian Jira, Jira Advanced Roadmaps (Plans), Confluence, Rovo, and AI integrations. In this role, you act as a critical bridge between product & technical leadership, agile teams, and cross-functional business units - translating methodology, best practices, and process frameworks into practical workflow improvements that accelerate delivery and reduce manual overhead for a 1,000+ person engineering, product, and design organization.

By optimizing tooling configurations, automating reporting, and eliminating fragmented management processes, you will directly accelerate ORD’s developer velocity and strengthen operational efficiency.

Core Responsibilities

1. Platform Ownership & Strategic Tooling Direction

Strategic Vision: Define, implement, govern an AI-led strategy for utilizing Jira for product planning, tracking, and reporting tooling that supports end-to-end portfolio tracking from high-level corporate objectives down to sprint-level stories.
E2E Ecosystem Management: Complete ORD ownership of the toolchain (Jira, Jira advanced Roadmaps, AI integrations, Confluence), overseeing architecture, schema updates, workflow management, screen/notification schemes, custom fields, permission sets, and AI integrations.
Scale and Automation: Design a highly automated, self-service model that easily scales to accommodate organizational growth in user volume and environmental complexity.
AI Tool Integration: Lead evaluation, piloting, and rollout of AI-powered tooling (e.g., Atlassian Rovo, Claude for Jira, AI Companion) to automate ticket triage, sprint planning suggestions, and status summarization.

2. Engineering Process Optimization & Standardization

PDLC Alignment: Partner closely with Product Management, Engineering, Quality Assurance, and Security to align tool mechanics with the company's release cadences, secure SDLC requirements, and change control policies.
Workflow Design: Standardize Jira workflows to track key engineering pillars uniformly (e.g., New Feature Development, Architecture Improvements, and Run-the-Business/KTLO operations).
Eliminate Tool Fragmentation: Actively lead efforts to migrate teams away from disjointed standalone tracking sheets and custom scripts into Jira to create a single, synchronized source of truth.

3. Data Governance & Analytics Enablement

Source of Truth Data: Ensure data integrity within Jira to allow executive leadership to accurately assess resource allocation, identify horizontal dependencies, map organizational priorities, and make informed business investment decisions.
Metrics Reporting: Oversee configurations for integrated reporting engines (such as Faros.ai) to surface real-time visibility into engineering productivity metrics, cycle time, lead time, pipeline health, and bottleneck identification.
Change Control & Risk Management: Serve as a core member of the Jira Change Control Board (CCB), assessing the risk levels (Low, Medium, High) of configuration requests to protect the functionality of critical engineering dashboards and tracking filters.

4. Direct Support & Enablement Packages

User Enablement: Create intuitive, scalable enablement packages, documentation, and training guides to ensure seamless platform onboarding for new and existing Oktanauts.
Ongoing Administration: Act as an independent administrator managing day-to-day configuration requests, custom JQL filtering, role/privilege assignments, and automation rules.
Cross-Functional Partnership: Collaborate deeply with internal customers - Developers, Scrum Masters, Engineering Managers, Design Leads, and Product Leads - to capture gaps and build creative process improvements.

Qualifications & Profile

Minimum Qualifications

Education: Bachelor’s degree in Computer Science, Information Technology, Business Technology, or a related field; or equivalent practical experience.
Atlassian Expertise: Proven, hands-on experience in Advanced Jira and Confluence Administration within an enterprise-scale engineering ecosystem (supporting 500+ users).
Technical Languages: Essential proficiency with Jira Query Language (JQL), basic SQL, or equivalent database queries.
AI Proficiency: Hands-on experience integrating AI tools (e.g., Claude, Gemini, Atlassian Rovo, GitHub Copilot) into product development workflows, with a demonstrated ability to evaluate, pilot, and scale AI capabilities across engineering teams.
Agile Methodology: Thorough understanding of agile/lean development, Scrum frameworks, sprint execution ceremonies, and SAFe/Portfolio-level planning models.
PDLC & SDLC Knowledge: Deep conceptual awareness of modern software engineering practices, release management trains, CI/CD pipelines, and infrastructure deployment models.

Preferred Qualifications

Advanced Tools: Deep experience leveraging Jira Service Management, Jira Advanced Roadmaps (Plans), and metrics platforms like Faros.ai.
Scripting & Automation: Strong willingness or ability to extend native Atlassian functionality through scripting, macros, and API automations.
Analytical Rigor: Excellent critical thinking and advanced troubleshooting capabilities using application logs and configuration event logs.
Communication: Stellar written and verbal communication skills; a proven track record of synthesizing dense technical conditions into clear executAI Workflow Design: Experience designing AI-augmented workflows - such as automated ticket enrichment, AI-driven sprint retrospectives, or LLM-assisted reporting - that reduce manual TPM overhead.

P22182_3551164

Below is the annual salary range for candidates located in Canada. Your actual salary will depend on factors such as your skills, qualifications, and experience. In addition, Okta offers equity (where applicable), bonus, and benefits, including health, dental, and vision insurance, RRSP with a match, healthcare spending, telemedicine, and paid leave (including PTO and parental leave) in accordance with our applicable plans and policies. To learn more about our Total Rewards program, please visit: https://rewards.okta.com/can.

The annual base salary range for this position for candidates located in Canada is between:

$108,000 - $149,000 CAD

The Okta Experience

We are intentional about connection. Our global community, spanning over 20 offices worldwide, is united by a drive to innovate. Your journey begins with an immersive, in-person onboarding experience designed to accelerate your impact and connect you to our mission and team from day one.

Okta is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, marital status, age, physical or mental disability, or status as a protected veteran. We also consider for employment qualified applicants with arrest and convictions records, consistent with applicable laws.

If reasonable accommodation is needed to complete any part of the job application, interview process, or onboarding please use this Form to request an accommodation.

Notice for New York City Applicants & Employees: Okta may use Automated Employment Decision Tools (AEDT), as defined by New York City Local Law 144, that use artificial intelligence, machine learning, or other automated processes to assist in our recruitment and hiring process. In accordance with NYC Local Law 144, if you are an applicant or employee residing in New York City, please click here to view our full NYC AEDT Notice.

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More about this job

Responsibilities

You will define and execute the strategy for Jira and Atlassian toolchain management to optimize engineering workflows and reporting for a large-scale organization. This involves automating processes, integrating AI tools, and ensuring data integrity to support informed decision-making across product and engineering teams.

Requirements

The role requires a bachelor's degree and proven hands-on experience in enterprise-scale Jira and Confluence administration. Candidates must possess strong knowledge of agile methodologies, SDLC practices, and the ability to integrate AI-powered tools into development workflows.

Skills

Jira Administration
Atlassian Confluence
Jira Advanced Roadmaps
JQL
SQL
AI Tool Integration
Agile Methodology
Scrum
SDLC
PDLC
Data Governance
Process Optimization
Technical Program Management
Change Control
Automation
Reporting

Benefits

Health insurance
Dental insurance
Vision insurance
RRSP match
Healthcare spending account
Telemedicine
Paid leave
PTO
Parental leave
Equity

Visa sponsorship

Not detected in the job text

Keywords

Jira
Confluence
Atlassian
Jira Advanced Roadmaps
JQL
SQL
AI
Rovo
Claude
Faros.ai
Agile
Scrum
SDLC
PDLC
CI/CD
Automation
Data Governance
Technical Program Management
Engineering Productivity
Workflow Design
Change Control
Portfolio Tracking
Infrastructure
API
Scripting
Troubleshooting
Analytics
Engineering
Product Management
Design

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