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Added 1 hour ago
FR
Sales Coordinator
Fraserway RV
Abbotsford, BC
- Full-time
Are you an experienced Sales Coordinator, Service Writer, or administrative professional who thrives in a fast-paced dealership environment?
Added 1 hour ago
G
Digital Content Writer
Graphite
Remote, Canada
- Contract
- Remote
We’re looking for a Digital Content Writer who will be responsible for producing engaging and premium content that prioritizes our targeted audiences. This is a remote-based contract and…
Added 1 hour ago
GT
Technical Writer
GeoSpectrum Technologies, Inc
Dartmouth, NS
- Full-time
We’re looking for a detailed-oriented Technical Writer to create clear, engaging documentation that supports users of complex underwater systems. In this role you’ll develop high-quality…
Added 2 hours ago
IC
Head of YouTube (Strategy, Scripting & Team Lead)
Impact Clients
Remote, Canada
- $75,000 to $150,000 USD / year
- Full-time
- Remote
You'll grow the top of the funnel by reaching new viewers who fit our audience. You'll also plan content for viewers who are getting to know Richard, learning about our offers and deciding…
Added 2 hours ago
ND
Communications Specialist
Nch’ḵay̓ Development Corporation
West Vancouver, BC
- Full-time
The ideal candidate is a strong writer, quick thinker, adept task manager and collaborative team player. They are curious, proactive, organized, have an eye for design, driven to produce…
Added 2 hours ago
C
Data Annotation Specialist - German Writer/Translator
Cohere
Remote, Canada
- $30 CAD / hour
- Contract
- Remote
…who are building AI systems to power magical experiences like content generation, semantic search, RAG, and agents. We believe that our work is instrumental to the widespread adoption of…
Added 2 hours ago
C
Multiplatform Producer (English Services) (On-Site)
CBC/Radio-Canada
Whitehorse, YT
- Full-time
At CBC/Radio-Canada, we create content that informs, entertains and connects Canadians on multiple platforms. Our successes and accomplishments are driven by embodying and upholding values,…
Added 2 hours ago
R
Multiplatform Producer (English Services) (On-Site)
Radio-Canada
Whitehorse, YT
- Full-time
At CBC/Radio-Canada, we create content that informs, entertains and connects Canadians on multiple platforms. Our successes and accomplishments are driven by embodying and upholding values,…
Added 19 hours ago
BI
Documentation Specialist Intern – Internship Winter 2027
Behaviour Interactive
Montreal, QC
- Internship
…this role, you'll have the chance to work with the technical writer and create documentation. The documentation could be directly related to game production work or cover processes related…
Added 22 hours ago
Senior Technical Writer (Toronto)
Okta
Toronto, ON
Okta is seeking an experienced technical writer with a passion for creating and delivering customer-centered technical content. We’re looking for a collaborative, creative team member who…
Added 23 hours ago
DI
Sr Specialist, Digital Content (Contract 18 Months)
Definity Insurance Company
Waterloo, ON
- Full-time
Are you a talented writer who goes above and beyond to deliver great content to your audience? Do you like learning new things and enjoy helping others learn, too? Do you often hear…
Added 23 hours ago
W
Product Marketing Manager
WELLSTAR
Toronto, ON
- Full-time
…priorities while taking ownership of messaging and positioning, content, sales enablement materials, and performance reporting. You will have the opportunity to test ideas, learn from…
Added 23 hours ago
W
Director of Communications
Waabi
Toronto, ON
- Full-time
Excellent writer, capable of shaping thought leadership and blog content in partnership with product marketing
Added 1 day ago
WT
Product Marketing Manager
WELLSTAR Technologies
Toronto, ON
- Full-time
…priorities while taking ownership of messaging and positioning, content, sales enablement materials, and performance reporting. You will have the opportunity to test ideas, learn from…
Added 1 day ago
NY
Manager, Marketing & Communications
North York General Foundation
Toronto, ON
- Full-time
Co-own the Foundation's editorial content and editorial calendar with the Senior Writer, Philanthropy, identifying story opportunities and ensuring editorial content supports marketing,…
Added 1 day ago
B
Senior Writer
Beamdog
AB · Edmonton, Alberta
- Full-time
As a Senior Writer, you will create engaging characters, dialogue, and stories that bring our games to life. Working closely with creative leadership and other disciplines, you will…
Added 1 day ago
BI
Documentation Specialist Intern - Internship Winter 2027 | Stagiaire Spécialiste en documentation - Stage Hiver 2027
Behaviour Interactive
Montreal, QC
- Internship
…this role, you'll have the chance to work with the technical writer and create documentation. The documentation could be directly related to game production work or cover processes related…
Added 1 day ago
C
Senior Proposal Writer
CallTower
Ottawa, ON
- Full-time
The Senior Proposal Writer is responsible for leading the development of high-impact, client-facing proposals that support revenue growth. This role partners closely with Sales, Solution…
Added 3 days ago
AS
Senior UX Writer
Alquemy Search & Consulting
Vancouver, BC
- Full-time
We are looking for a Senior UX Writer / Senior Content Designer to help shape clear, useful, and engaging experiences across complex B2B products.
Added 3 days ago
A
Senior Medical Writer
AbCellera
Vancouver, BC
- $118,000 to $150,000 CAD / year
We are looking for a skilled, detail-oriented Senior Medical Writer with extensive experience contributing to nonclinical, clinical, and regulatory affairs teams in a dynamic industry…
Added 3 days ago
Writer/Editor
Government of Alberta
AB
Are you a talented writer and editor looking for an opportunity to make an impact in public service? The Alberta Crown Prosecution Service is seeking a skilled Writer/Editor to join its…
Added 3 days ago
Issues Specialist
Government of Alberta
Calgary, AB
Are you a skilled writer and communicator who can analyze complex information, coordinate responses, and work effectively with diverse partners?
Added 3 days ago
GardaWorld - Proposal Writer - Toronto or Ottawa - 80k-90k
GardaWorld
Ottawa, ON · Toronto, ON
The Proposal Writer plays a key role in achieving GardaWorld’s sales objectives by developing competitive, strategic, and customized proposals in response to complex Requests for Proposals…
Added 3 days ago
ZI
Senior Writer
ZenaTech Inc.
Toronto, ON
- $95,000 to $110,000 CAD / year
- Full-time
ZenaTech is seeking a Senior Writer to join the Corporate Communications team to play a critical role in communicating and shaping of the company’s narrative and strategic positioning…
Added 3 days ago
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GardaWorld - Proposal Writer - Toronto or Ottawa - 80k-90k
GardaWorld
Toronto, ON
- Full-time
The Proposal Writer plays a key role in achieving GardaWorld’s sales objectives by developing competitive, strategic, and customized proposals in response to complex Requests for Proposals…

Okta

Senior Technical Writer (Toronto)

Toronto, ON, Canada

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Job details

Experience: 4+ years of relevant experience writing technical documentation for Cloud or Enterprise products.
Posting language: English
Posted: Oct 26, 2026

Original job description

Secure Every Identity, from AI to Human

Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence.

This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk.

Okta is seeking an experienced technical writer with a passion for creating and delivering customer-centered technical content. We’re looking for a collaborative, creative team member who understands how to write content that is clear, concise, and relevant.

In this role, you will work closely with a global network of engineers, product managers, and customer success professionals to understand real-world use cases for identity and access management. You will create practical technical content that guides Okta customers to successfully adopt and deploy our solutions.

If you have a passion for learning new technologies and want to help us drive adoption and ubiquity of our products and platform, this is the place for you!

Note: This role requires in-person onboarding in office during the first week of employment.

What you’ll be doing

Design, develop, edit, and deliver accurate and effective developer and admin documentation for Okta products.
Work closely with Engineering, Product Management, Design, QA, Support, and members of the Information Development team to ensure quality and accuracy of content.
Follow our documentation guidelines to produce high quality documentation.
Multi-task and prioritize projects as you support multiple engineering teams
Collaborate with developers to review API documentation.
Analyze customer feedback before and after delivering documentation to enhance content depth, quality, and relevance.

What you’ll bring to the role

4+ years of relevant experience writing technical documentation for Cloud or Enterprise products.
Practical experience with topic-based writing, minimalism, and a proven ability to simplify complex tasks.
Experience writing SDK, CLI, REST APIs and developer tools documentation.
Experience writing customer-facing documentation and release notes.
Experience with Markdown, code editors and source code control tools such as Git and GitHub.
Experience using Oxygen or similar DITA authoring tools.
Experience leveraging GenAI tools such as Claude, Gemini or ChatGPT to assist in the documentation lifecycle.
Proven record of writing accurate, clear, and concise documentation for a global audience, with an ability to plan and prioritize deliverables with reasonable estimates.

And extra credit if you have experience in any of the following!

Bachelor’s degree or certificate in Technical Writing is preferred.
Strong ability to understand the application of security products in the real world and produce use case-based content.
Experience streamlining or orchestrating technical writing workflows and content tasks using AI-assisted tools.
Experience with Redocly or any API management and publishing platform.
Knowledge of programming languages such as the ability to interpret and document code examples in JavaScript, Python, React or Angular
Knowledge of Okta or similar identity and access management solutions.

P6074_3569541

The Okta Experience

We are intentional about connection. Our global community, spanning over 20 offices worldwide, is united by a drive to innovate. Your journey begins with an immersive, in-person onboarding experience designed to accelerate your impact and connect you to our mission and team from day one.

Okta is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, marital status, age, physical or mental disability, or status as a protected veteran. We also consider for employment qualified applicants with arrest and convictions records, consistent with applicable laws.

If reasonable accommodation is needed to complete any part of the job application, interview process, or onboarding please use this Form to request an accommodation.

Notice for New York City Applicants & Employees: Okta may use Automated Employment Decision Tools (AEDT), as defined by New York City Local Law 144, that use artificial intelligence, machine learning, or other automated processes to assist in our recruitment and hiring process. In accordance with NYC Local Law 144, if you are an applicant or employee residing in New York City, please click here to view our full NYC AEDT Notice.

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More about this job

Responsibilities

Design, develop, and deliver accurate technical documentation for Okta products while collaborating with engineering and product teams. Analyze customer feedback to enhance content quality and ensure documentation meets the needs of developers and administrators.

Requirements

Requires 4+ years of experience writing technical documentation for Cloud or Enterprise products. Proficiency in Markdown, Git, and DITA authoring tools is essential, along with experience documenting APIs and developer tools.

Skills

Technical Writing
API Documentation
SDK Documentation
CLI Documentation
REST APIs
Markdown
Git
GitHub
DITA
Oxygen
GenAI
Topic-based writing
Minimalism
Cloud products
Enterprise products

Benefits

Supporting Your Well-Being
Driving Social Impact
Developing Talent
Fostering Connection and Community

Visa sponsorship

Not detected in the job text

Keywords

Technical Writing
Okta
Identity and Access Management
API
SDK
CLI
REST
Markdown
Git
GitHub
Oxygen
DITA
GenAI
Claude
Gemini
ChatGPT
JavaScript
Python
React
Angular
Redocly
Cloud
Enterprise
Developer Documentation
Admin Documentation
Topic-based writing
Minimalism
Software Engineering
Product Management
Customer Success

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