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Added 12 mins ago
AC
Principal, Corporate Safety Assurance and Compliance - Cargo
Air Canada
Toronto, ON
- Full-time
…counsel for managers and staff as requested by Cargo Branch Senior Management. Train Cargo operations staff regarding the use of SIMS and prepare annual refresher activities to enhance CSEQ…
Added 12 mins ago
IS
Business Systems Support Specialist
Ideal Siding
Burnaby, BC
- $58,000 to $67,000 CAD / year
- Full-time
We are NOT looking for a senior IT engineer or someone focused exclusively on technical troubleshooting. We are looking for a resourceful, approachable, and independent professional who…
Added 27 mins ago
AC
Senior Manager, Indirect Tax
ACCA Careers
Winnipeg, MB
- Full-time
Make an impact with our Indirect Tax team as a Senior Manager. This diverse team of professionals delivers customized tax strategies within a complex and dynamic regulatory framework. As a…
Added 27 mins ago
S
Regional Sales Director
Salesforce
Toronto, ON · Canada - Toronto
- Full-time
…process. You will also report on sales activity and forecast to senior sales…
Added 27 mins ago
Sr Business Analyst - Disruption Management
WestJet Group
Calgary, AB
WestJet is looking for an experienced Senior Business Analyst to join our Disruption Management team, reporting into the Portfolio Manager, Disruption Management.
Added 27 mins ago
INS/Senior Consultant - Life Insurance - CAN
Infosys
Canada
Senior Consultant, Life Insurance, North America
Added 27 mins ago
Developer III, Full Stack
Sunwing Vacations Group
Toronto, ON
Under Sunwing Vacations, we are looking for a Senior Developer to join our team and help make vacation dreams come true. Reporting to the Sr. Lead Developer, the Senior Developer is…
Added 27 mins ago
Director of Patient & Referrer Engagement
MIC Medical Imaging
Edmonton, AB
Join the senior leadership team at MIC Medical Imaging
Added 27 mins ago
PV
Senior Director - Customer Analytics, Data & AI
Pet Valu
Markham, ON
- Full-time
Position: Senior Director, Customer Analytics, Data & AI
Added 27 mins ago
PM
Project Manager
POD Marketing
Calgary, AB
- $57,000 to $65,000 CAD / year
- Full-time
Support process innovation and documentation, working closely with the Senior team members and manager to ensure optimal efficiency and effectiveness.
Added 27 mins ago
MK
Policy Analyst
Manitoba Keewatinowi Okimakanak
Winnipeg, MB
- Full-time
Collaborate with senior staff to ensure analyses are thorough and address desired perspectives.
Added 27 mins ago
JP
Sales Director - Western Region
Jim Peplinski Capital
Calgary, AB
- Full-time
Client Leadership and Retention. Be the senior point of contact for key regional clients. You'll engage directly to gather feedback, deepen relationships and reinforce JPC's value, and…
Added 27 mins ago
OT
Investment Analyst, Dynamic Asset Allocation, Total Fund Management
Ontario Teachers' Pension Plan
Toronto, ON
- Full-time
…Investments teams. The Analyst contributes analysis and materials for senior investment decision-making forums and participates in cross-functional initiatives that support total-fund…
Added 27 mins ago
Government Relations Officer
University of Saskatchewan
Saskatoon, SK
Working closely with senior government relations staff, the officer provides research, logistical coordination, and communications support to advance institutional priorities and strengthen…
Added 27 mins ago
T
Account Manager II, Agricultural Services
TD
Mount Forest, ON · Stratford, ON
- Full-time
Added 27 mins ago
T
Senior Specialized Finance Analyst
TD
Toronto, ON · Laval, QC
- Full-time
Senior Financial analyst – Capital management and Executive Reporting
Added 27 mins ago
T
HR Operations Analyst I
TD
London, ON · Toronto, ON
- Full-time
Added 27 mins ago
T
Senior Market Risk Analyst (5772)
TD
Toronto, ON
- Full-time
…asset class. This individual will provide critical insights to senior management, helping shape strategic decisions and ensuring the firm is well-positioned to manage market volatility and…
Added 27 mins ago
T
Manager, Business Systems Analysis, TD Securities
TD
Toronto, ON
- Full-time
Added 27 mins ago
T
Senior Credit Analyst Agriculture Services
TD
Barrie, ON
- Full-time
…specialized credit acumen, and understanding of customer needs, Senior Credit Analysts are accountable for underwriting new credit requests, completing annual credit reviews, coordinating…
Added 27 mins ago
T
Business Operations Support Lead - TD Asset Management
TD
Toronto, ON
- Full-time
Added 27 mins ago
EV
Lead, Projects
Elk Valley Resources
Sparwood, BC
- $108,000 to $126,000 CAD / year
- Full-time
Reporting to the Senior Lead, Projects, the Lead, Projects is responsible for the management and execution of predominantly instream projects to support fish and fish habitat planning and…
Added 27 mins ago
NR
Sr. Microsoft Dynamics Nav BC Developer
Northern Reflections
Toronto, ON
- Full-time
Reporting to the VP, Information Technology, the Senior NAV Solutions Developer is responsible for the design, development, enhancement, and ongoing support of the organization's Microsoft…
Added 27 mins ago
AH
Program Director, SVP, Corporate and Clinical Support Services
Alberta Health Services
AB · Greater Edmonton Metropolitan Area
- Full-time
…planning, risk, compliance, and performance. Reporting to the Senior Vice President the Program Director provides support and recommendations for opportunities and challenges associated…
Added 27 mins ago
CE
Program Development and Evaluation Specialist
CMHA Edmonton (Canadian Mental Health Association - Edmonton)
AB · Edmonton, AB
- $38.05 to $45.58 CAD / hour
- Full-time
Senior Director, Community Programs and Strategies

Okta

Senior Technical Writer (Toronto)

Toronto, ON, Canada

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Job details

Experience: 4+ years of relevant experience writing technical documentation for Cloud or Enterprise products.
Posting language: English
Posted: Oct 26, 2026

Original job description

Secure Every Identity, from AI to Human

Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence.

This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk.

Okta is seeking an experienced technical writer with a passion for creating and delivering customer-centered technical content. We’re looking for a collaborative, creative team member who understands how to write content that is clear, concise, and relevant.

In this role, you will work closely with a global network of engineers, product managers, and customer success professionals to understand real-world use cases for identity and access management. You will create practical technical content that guides Okta customers to successfully adopt and deploy our solutions.

If you have a passion for learning new technologies and want to help us drive adoption and ubiquity of our products and platform, this is the place for you!

Note: This role requires in-person onboarding in office during the first week of employment.

What you’ll be doing

Design, develop, edit, and deliver accurate and effective developer and admin documentation for Okta products.
Work closely with Engineering, Product Management, Design, QA, Support, and members of the Information Development team to ensure quality and accuracy of content.
Follow our documentation guidelines to produce high quality documentation.
Multi-task and prioritize projects as you support multiple engineering teams
Collaborate with developers to review API documentation.
Analyze customer feedback before and after delivering documentation to enhance content depth, quality, and relevance.

What you’ll bring to the role

4+ years of relevant experience writing technical documentation for Cloud or Enterprise products.
Practical experience with topic-based writing, minimalism, and a proven ability to simplify complex tasks.
Experience writing SDK, CLI, REST APIs and developer tools documentation.
Experience writing customer-facing documentation and release notes.
Experience with Markdown, code editors and source code control tools such as Git and GitHub.
Experience using Oxygen or similar DITA authoring tools.
Experience leveraging GenAI tools such as Claude, Gemini or ChatGPT to assist in the documentation lifecycle.
Proven record of writing accurate, clear, and concise documentation for a global audience, with an ability to plan and prioritize deliverables with reasonable estimates.

And extra credit if you have experience in any of the following!

Bachelor’s degree or certificate in Technical Writing is preferred.
Strong ability to understand the application of security products in the real world and produce use case-based content.
Experience streamlining or orchestrating technical writing workflows and content tasks using AI-assisted tools.
Experience with Redocly or any API management and publishing platform.
Knowledge of programming languages such as the ability to interpret and document code examples in JavaScript, Python, React or Angular
Knowledge of Okta or similar identity and access management solutions.

P6074_3569541

The Okta Experience

We are intentional about connection. Our global community, spanning over 20 offices worldwide, is united by a drive to innovate. Your journey begins with an immersive, in-person onboarding experience designed to accelerate your impact and connect you to our mission and team from day one.

Okta is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, marital status, age, physical or mental disability, or status as a protected veteran. We also consider for employment qualified applicants with arrest and convictions records, consistent with applicable laws.

If reasonable accommodation is needed to complete any part of the job application, interview process, or onboarding please use this Form to request an accommodation.

Notice for New York City Applicants & Employees: Okta may use Automated Employment Decision Tools (AEDT), as defined by New York City Local Law 144, that use artificial intelligence, machine learning, or other automated processes to assist in our recruitment and hiring process. In accordance with NYC Local Law 144, if you are an applicant or employee residing in New York City, please click here to view our full NYC AEDT Notice.

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More about this job

Responsibilities

Design, develop, and deliver accurate technical documentation for Okta products while collaborating with engineering and product teams. Analyze customer feedback to enhance content quality and ensure documentation meets the needs of developers and administrators.

Requirements

Requires 4+ years of experience writing technical documentation for Cloud or Enterprise products. Proficiency in Markdown, Git, and DITA authoring tools is essential, along with experience documenting APIs and developer tools.

Skills

Technical Writing
API Documentation
SDK Documentation
CLI Documentation
REST APIs
Markdown
Git
GitHub
DITA
Oxygen
GenAI
Topic-based writing
Minimalism
Cloud products
Enterprise products

Benefits

Supporting Your Well-Being
Driving Social Impact
Developing Talent
Fostering Connection and Community

Visa sponsorship

Not detected in the job text

Keywords

Technical Writing
Okta
Identity and Access Management
API
SDK
CLI
REST
Markdown
Git
GitHub
Oxygen
DITA
GenAI
Claude
Gemini
ChatGPT
JavaScript
Python
React
Angular
Redocly
Cloud
Enterprise
Developer Documentation
Admin Documentation
Topic-based writing
Minimalism
Software Engineering
Product Management
Customer Success

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