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Added 16 mins ago
PH
Lead, Accounts Receivable Clerk
Provincial Health Services Authority
Prince George, BC
- Full-time
Processes reciprocal billings for out of province clients. Enters patient information into computerized billing program and submits to the Ministry of Health. Follows up on late payments.
Added 16 mins ago
PH
Client Services Clerk, Screening Programs
Provincial Health Services Authority
Vancouver, BC
- Full-time
The Client Services Clerk, Screening Programs performs clerical duties such as entry of patient demographic information, appointment scheduling, distribution of results and other related…
Added 17 mins ago
Complex Violations Clerk (Clerk 3)
The Government of Nova Scotia
Halifax, NS
The Complex Violations clerk ensures the accurate, timely entry and verification of transactions on individual driver records. You ensure legal and administrative information is recorded in…
Added 1 hour ago
IR
Admitting Clerk - Outpatient
Interlake-Eastern Regional Health Authority
Selkirk, MB
- Full-time
The Outpatient Admitting Clerk is responsible for the accurate and concise collection of information during the registration process, in compliance with provincial client registry best…
Added 1 hour ago
SH
Clerk III - Health Information
Shared Health-Soins Communs
Brandon, MB
- Internship
Reporting to the Manager, Health Information Services, the Clerk III Health Information is responsible for the accurate and timely registration and associated processing on the admission/…
Added 1 hour ago
GO
Administrative Assistant Registry Intake
Government of Yukon
Beaver Creek, YT
- Full-time
Added 2 hours ago
C
Document Management Clerk
Co-op
Regina, SK
- Full-time
The Co-op Refinery Complex (CRC) is hiring a Document Management Clerk on a permanent basis on our Technical Services team.
Added 2 hours ago
AH
Unit Clerk
Alberta Health Services
Slave Lake, AB
- Part-time
Transition Company: Assisted Living Alberta Classification: Unit Clerk Union: AUPE GSS Unit and Program: Long Term Care Primary Location: Slave Lake Comm/Mental Hlth Location Details: As…
Added 2 hours ago
AH
Unit Clerk
Alberta Health Services
Drayton Valley, AB
- Part-time
Classification: Unit Clerk Union: AUPE GSS Unit and Program: Medical Nursing Primary Location: Drayton Valley Hospital Location Details: As Per Location Multi-Site: Not Applicable FTE: 0.85…
Added 2 hours ago
AH
Unit Clerk
Alberta Health Services
AB · Edmonton, AB
- Temporary
Classification: Unit Clerk Union: AUPE GSS Unit and Program: WMC 2E3, Medicine Primary Location: U of A Hospital Location Details: As Per Location Multi-Site: Not Applicable FTE: 1.00…
Added 2 hours ago
AH
Administrative Support III
Alberta Health Services
AB · Greater Edmonton Metropolitan Area
- Temporary
…procedures, practices and initiatives within a department or…
Added 2 hours ago
AH
Unit Clerk - Unit 23
Alberta Health Services
Red Deer, AB
- Part-time
Classification: Unit Clerk Union: AUPE GSS Unit and Program: Unit 23 General Surgery/Trauma Primary Location: Red Deer Regional Hospital Location Details: As Per Location Multi-Site: Not…
Added 5 hours ago
HM
Neurology
Health Match BC
Kamloops, BC
- Full-time
…days a week and is supported by a full time RN and booking clerk. Our EMG lab is state of the art and staffed by an experienced technician. Our EEG lab provides both inpatient and…
Added 5 hours ago
HM
Neurology
Health Match BC
Kamloops, BC
- Full-time
…days a week and is supported by a full time RN and booking clerk. Our EMG lab is state of the art and staffed by an experienced technician. Our EEG lab provides both inpatient and…
Added 5 hours ago
HM
Neurology
Health Match BC
Kamloops, BC
- Full-time
…days a week and is supported by a full-time RN and booking clerk. We are also expanding our outpatient services, with plans to add a rapid access neurology clinic as well as further…
Added 5 hours ago
HM
Neurology
Health Match BC
Kamloops, BC
- Full-time
…days a week and is supported by a full time RN and booking clerk. Our EMG lab is state of the art and staffed by an experienced technician. Our EEG lab provides both inpatient and…
Added 5 hours ago
IH
contract clerk
Interior Health Authority
Vernon, BC
- Full-time
College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
Added 6 hours ago
SH
Unit Clerk - Ambulatory Care - Repost
Shared Health-Soins Communs
Winnipeg, MB
- Full-time
Successful completion of a recognized Unit Clerk training program required.
Added 7 hours ago
Clerk III - Health Information
Winnipeg Regional Health Authority
Brandon, MB
Reporting to the Manager, Health Information Services, the Clerk III Health Information is responsible for the accurate and timely registration and associated processing on the admission/…
Added 7 hours ago
Admitting Clerk - Outpatient
Winnipeg Regional Health Authority
Selkirk, MB
The Outpatient Admitting Clerk is responsible for the accurate and concise collection of information during the registration process, in compliance with provincial client registry best…
Added 7 hours ago
R|
Receiving, Distribution and Package Delivery Clerk
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
Added 7 hours ago
R|
Clinical Research Clerk
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
Added 9 hours ago
R|
Clinical Research Clerk
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
Added 10 hours ago
T
Parts store clerk
Techo-Bloc
Longueuil, QC · Saint-Hubert, Quebec
- Full-time
Day Shift: Monday to Friday 8AM to 5PM
Added 11 hours ago
IH
Nursing Unit Assistant
Interior Health Authority
Kamloops, BC
- Full-time
Nursing Unit Clerk – Certificate or proof of program completion

Olathe Health

Rehab Registration Clerk - Float

Pavilion 1, BC, Canada

Full-time

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Job details

Job type: Full-time
Apply by: Dec 9, 2026
Posting language: English
Posted: Nov 9, 2026

Original job description

Position Title

Rehab Registration Clerk - Float

Olathe Medical Pavilion D

Position Summary / Career Interest

The REHABILITATION SERVICES CLERK FLOAT greets patients and their families upon entering the Rehabilitation Services department; checks patients in; assures that patients are registered; answers phones in a prompt and courteous manner; maintains accurate referral documentation; schedules patient appointments; checks benefits; when necessary contacts physician offices and insurers for necessary authorizations, certifications, and referrals; problem solves when necessary; closes out outpatient charts; faxes documents to physician offices and insurers; may participate in Performance Improvement activities and processes.

The Float role generally rotates and fills in across many different clinics to meet staffing needs. The length of time assigned to each clinic may vary depending on each clinic's needs.

Responsibilities And Essential Job Functions

Patients will be scheduled accurately and timely in Epic system, preferably while the patient is present in the clinic or via phone, taking into account the patient's scheduling preferences, therapist consistency, and available times. Reschedules appointments in an accurate and timely manner per patient preference and available times. Contacts patients when earlier appointments become available. Provides patients with schedule printout at the end of every evaluation (first visit), upon patient request, or when schedule changes are made.
Greets customers in a prompt, courteous, and helpful manner upon their entry into the outpatient department.
Checks patients in upon their entry into the Rehabilitation Services Department. Verifies demographic and insurance data listed within Epic system. Assures appropriate documentation is completed by patient. Obtains copies of insurance card and places in paper chart. Obtains necessary patient or guardian consent signatures for treatment and/or financial responsibility.
Manages multi-line phone system, transfers calls accurately, and retrieves voice mail messages at least three (3) times per day, if not more.
Reviews Epic worklist, schedules appropriately and ensures all benefits have been checked. Review all orders and when necessary, place needed insurance authorization forms in chart (i.e. Ortho Net, Children's Mercy). Initiates front office/therapist checklist in chart and identifies insurance information (visit restrictions, co-pay and treatment authorization information).
Completes the Rehab Checklist for outpatient clinics, performing all Joint Commission and departmental duties according to the schedule outlined on the checklist.
Faxes patient reports to physician offices (using Medical Records Printing (MRP) in Cerner) and insurers (traditional fax) in a timely manner.
Contacts Workman's Comp providers and/or insurance companies to secure approval for additional visits or procedures. Determines what is necessary for securing approval and/or authorization for continued therapy visits and if the physician's office needs to call the insurer for a new pre-certification. Completes the necessary steps outlined by the insurer to secure the visits or procedures requested by the therapist.
Orders necessary patient care or front office supplies/items through Workday when necessary and emails Director or designated Supervisor/Manager what items were ordered and the purchase requisition number.
Reviews insurance information in Epic and ensures insurance benefits have been checked.
Assists with ongoing Performance Improvement initiatives which may include, but not limited to: Temperature readings of freezer and hydrocollator, patient wait times for evaluations, pool chemical readings.
May be expected to provide coverage at alternate locations to help meet critical staffing level needs, as requested by management.
Must be able to perform the professional, clinical and or technical competencies of the assigned unit or department.
These statements are intended to describe the essential functions of the job and are not intended to be an exhaustive list of all responsibilities. Skills and duties may vary dependent upon your department or unit. Other duties may be assigned as required.

Preferred Education And Experience

High School Graduate

Preferred Licensure And Certification

Valid driver's license

Time Type

Full time

Job Requisition ID

R-56186

Important Information For You To Know As You Apply

The health system is an equal employment opportunity employer. Qualified applicants are considered for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, ancestry, age, disability, veteran status, genetic information, or any other legally-protected status. See also Diversity, Equity & Inclusion.
The health system provides reasonable accommodations to qualified individuals with disabilities. If you need to request reasonable accommodations for your disability as you navigate the recruitment process, please let our recruiters know by requesting an Accommodation Request form using this link asktalentacquisition@kumc.edu.
Employment with the health system is contingent upon, among other things, agreeing to the health-system-dispute-resolution-program.pdf and signing the agreement to the DRP.

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More about this job

Responsibilities

Greets and checks in patients, verifies demographic and insurance information, manages appointments and phone calls, and maintains accurate registration and referral documentation. Coordinates insurance authorizations and referrals, sends records to providers and insurers, and provides rotating coverage across rehabilitation clinics.

Requirements

A high school education is preferred, and a valid driver's license is listed as preferred licensure and certification. The posting does not specify prior experience requirements; the role requires the ability to perform the professional, clinical, or technical competencies of the assigned department.

Skills

Patient Registration
Appointment Scheduling
Patient Check-In
Customer Service
Telephone Management
Insurance Verification
Benefits Verification
Insurance Authorization
Referral Documentation
Epic
Cerner
Medical Records Management
Faxing
Problem Solving
Performance Improvement
Workday

Visa sponsorship

Not detected in the job text

Keywords

Rehabilitation Services
Patient Registration
Patient Check-In
Appointment Scheduling
Epic
Cerner
Medical Records Printing
Workday
Insurance Verification
Insurance Benefits
Insurance Authorization
Pre-Certification
Referrals
Workman's Compensation
Patient Consent
Financial Responsibility
Outpatient Care
Joint Commission
Performance Improvement
Multi-Line Phone System
Therapy Visits
Physician Offices
Patient Records
Clinic Float Coverage

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Work requirements

Jobs in Canada