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Added 12 mins ago
Store Associate
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…Company reserves the right to modify this information at any time, with or without notice, subject to applicable…
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Old Navy

Assistant Manager - Southcentre

Calgary, AB, Canada

Job type: Full-time
Apply by: Oct 5, 2026
Experience: A current or former retail employee with 1-3 years of retail management experience.
Posting language: English
Posted: Sep 5, 2026

Apply About employer

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Original job description

About Old Navy

Forget what you know about old-school industry rules. When you work at Old Navy, you’re choosing a different path. From day one, we’ve been on a mission to democratize fashion and make shopping fun again. Our teams make style accessible to everyone, creating high-quality, must-have fashion essentials for the whole family, with love, season after season.

We opened our first store in 1994 in San Francisco and have been on a roll ever since. We cultivate a community of playful personalities that thrive in a fast-paced environment where our employees can be their most authentic selves. Here, we’re family.

About The Role

As an Assistant Manager, you set the tone for the store and the team and help bring our brand to life for our customers. You’re responsible for driving profitable sales growth through all aspects of the store including; customer and product operations, merchandising, and talent development. You are responsible for supporting the execution of the store strategy to achieve performance goals. Through collaboration with your General Manager and/or Assistant General Manager, you will teach and coach behaviors to Leads, Experts and Brand Associates to cultivate a high performing team to deliver a best-in-class experience to our customers.As a Brand Associate, you’re an integral part of bringing our brand to life for our customers. You are responsible for creating on trend looks that are uniquely Gap – distinctive, while bringing out each customer’s original style. You arean expert in all things fashion and culture. You contribute to a positive, friendly, and inclusive environment that inspires and makes customers feel welcome. You thrive on driving an exceptional customer experience by strengthening the customer’s emotional connection to the brand, engaging authentically and with intent.

What you'll do

Support strategies and processes to drive store sales and deliver results through a customer centric mindset.
Recruit, hire and develop highly productive Brand Associate and Expert teams.
Own assigned area of responsibility.
Implement action plans to maximize efficiencies and productivity.
Perform Service Leader duties.
Ensure consistent execution of standard operating procedures.
Represent the brand and understand the competition and retail landscape.
Promote community involvement.
Leverage omni-channel to deliver a frictionless customer experience.
Ensure all compliance standards are met.

Who you are

A current or former retail employee with 1-3 years of retail management experience.
A high school graduate or equivalent.
A good communicator with the ability to effectively interact with customers and your team to meet goals.
Passionate about retail and thrive in a fastpaced environment.
Driven by metrics to deliver results to meet business goals.
Determined to effectively lead and inspire others to learn and grow through coaching and mentoring.
Ability to travel as required.

To Be Considered For This Role, Applicants Must

Be at least 16 years of age.
Be legally authorized to work in Canada.
Not require current or future employment sponsorship to work in Canada.
Be willing to learn and use technology tools, including mobile devices, apps, and registers, used in day-to-day operations.
Be available to work a flexible schedule based on business needs, including evenings, weekends, and holidays, with or without reasonable accommodation.
Be able to perform the essential functions of the role, including standing, walking, moving throughout the store, and lifting up to 30 pounds, with or without reasonable accommodation.

Benefits at Old Navy

Merchandise discount for our brands: 50% off regular-priced merchandise at Gap, Banana Republic, Old Navy and Athleta, 30% off at Outlet, and 10% off markdowns at Gap, Banana Republic and Outlet.
Competitive Paid Time Off plans.*
Company match for donations and volunteer time*
Registered Retirement Savings Plan
Employee stock purchase plan.*
Medical, dental, vision and life insurance.*
Virtual health care 24/7*
Maternity/Parental Top Up.*
See more of the benefits we offer.
For eligible employees

Gap Inc. is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. We have received numerous awards for our long-held commitment to equality and will continue to foster a diverse and inclusive environment of belonging. In 2022, we were recognized by Forbes as one of the World's Best Employers and one of the Best Employers for Diversity.

Apply About employer

More about this job

Responsibilities

Support store sales and performance goals by overseeing customer and product operations, merchandising, and assigned areas of responsibility. Recruit, develop, and coach store teams while ensuring consistent procedures, compliance, and a strong omni-channel customer experience.

Requirements

Applicants should have 1–3 years of retail management experience, a high school diploma or equivalent, and the ability to communicate effectively and lead a team in a fast-paced retail environment. Candidates must be legally authorized to work in Canada without sponsorship, be at least 16, and be able to work a flexible schedule and perform the role’s physical duties with or without reasonable accommodation.

Skills

Retail Management
Sales Growth
Customer Experience
Recruiting
Hiring
Team Development
Coaching and Mentoring
Merchandising
Store Operations
Product Operations
Performance Management
Productivity Improvement
Standard Operating Procedures
Omni-Channel Retail
Compliance
Communication

Benefits

Merchandise Discount
Paid Time Off
Donation and Volunteer Time Matching
Employee Stock Purchase Plan
Medical Insurance
Dental Insurance
Vision Insurance
Life Insurance
Virtual Health Care
Maternity and Parental Top-Up

Visa sponsorship

Not detected in the job text

Keywords

Retail Management
Store Sales
Customer Experience
Customer-Centric Service
Merchandising
Talent Development
Recruiting
Hiring
Coaching
Mentoring
Store Operations
Product Operations
Sales Growth
Performance Goals
Productivity
Standard Operating Procedures
Service Leadership
Omni-Channel Retail
Compliance
Community Involvement
Retail Landscape
Fashion
Mobile Devices
Apps
Point-of-Sale Registers

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