Archived listing. The details below describe a past opening.
At Old Yale Brewing, our Hosts are the first smile, first conversation, and first impression of the OYB experience. As a Host, you'll create a warm and welcoming atmosphere by greeting guests, managing reservations and seating, answering guest inquiries, and supporting smooth front-of-house operations. You'll also assist with merchandise and beer-to-go sales, helping guests take home a piece of the OYB experience while contributing to the memorable moments that inspire our community one person, one beer, and one experience at a time.
Key Responsibilities
- Welcome guests and create an exceptional first impression.
- Manage reservations, waitlists, and seating arrangements to ensure a smooth guest experience.
- Respond to guest inquiries in person and over the phone.
- Maintain knowledge of menus, promotions, events, merchandise, and brewery products.
- Support front-of-house operations by preparing, clearing, and resetting tables as needed.
- Assist guests with merchandise, beer-to-go, and retail purchases.
- Maintain clean, organized, and guest-ready dining and reception areas.
- Communicate effectively with Servers, Kitchen staff, and leadership to support service flow.
- Follow food safety, liquor service, and workplace safety requirements.
- Contribute to a positive team environment and assist wherever needed to support restaurant operations.
Key Qualifications
- Previous hospitality, customer service, retail, or restaurant experience is an asset.
- Passion for creating memorable guest experiences.
- Friendly, outgoing, and confident communicator.
- Strong organizational and multitasking skills.
- Comfortable learning and using reservation and POS systems.
- Ability to work efficiently in a fast-paced environment.
- Valid Serving It Right certification is an asset.
- Ability to stand, walk, bend, lift, and carry up to 40 lbs.
- Flexible availability, including evenings, weekends, and holidays.
- Passion for hospitality, great food, and craft beer.
Come as you are and be who you wish. Old Yale Brewing is an equal opportunity employe