Jobs in Canada

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Added 2 days ago
Manager, Clinical Operations & Program Services - Abbotsford Regional Hospital and Cancer Centre
Fraser Health
Abbotsford, BC
Full-time
Lead with purpose and make a meaningful impact on patient care at Fraser Health. As the Manager, Clinical Operations & Program Services, you will provide strategic and operational…
Added 2 months ago
Education Delivery Manager - Regional Diploma in Psychiatric Nursing Program
Stenberg College
BC
Full-time
We are seeking an experienced Registered Psychiatric Nurse (RPN) to join our Regional Diploma in Psychiatric Nursing (RDPN) Leadership Team as our Education Delivery Manager. This is an…
Added 2 days ago
Registered Massage Therapist
Lifemark Health Group
Calgary, AB
Part-time
Opportunities for management roles, including Clinic Director and Regional Manager positions.
Added 12 days ago
Regional General Manager Multi-Site Commercial Food Services (70306964)
Sodexo Canada Ltd
Edmonton, AB
Full-time
…exciting new client opportunity to join Sodexo as our next Regional Manager Food Service located in Edmonton, AB. This role will manage 5 sites across Northern, AB. You must be Red Seal…
Added 1 month ago
Branch Manager (Hamilton and Niagara Districts)
Scotiabank
Niagara Falls, ON
The Branch Manager Development Program is designed for ambitious leaders who are ready to accelerate their career while gaining broad experience across our retail network. Participants…
Added 1 month ago
Registered Massage Therapist
Lifemark Health Group
Ottawa, ON
$61,901 to $90,788 CAD / year
Contract
Opportunities for management roles, including Clinic Director and Regional Manager positions.
Added 3 mins ago
Operations Manager (Civil/FTTH Construction)
Telecon
Saskatoon, SK
Full-time
Reporting to the Senior Director of Operations; the Operations Manager is responsible to lead and manage all operations of their region. This includes health and safety, finances, contract…
Added 34 mins ago
Account Manager
AgileGrid Solutions
Canada
Full-time
The position of Senior Account Manager, Commercial Banking at National Bank of Canada offers an exciting opportunity to lead and expand a portfolio of business clients within the Tri-Cities…
Added 1 hour ago
Senior Manager, Client Experience & Commercial Support
National Bank of Canada
Edmonton, AB
Full-time
A career as a Senior Manager, Client Experience & Commercial Support (Alberta & Prairies) within the Client Experience and Commercial Client Support team at National Bank means acting as a…
Added 1 hour ago
Wealth Associate
National Bank of Canada
Quebec, QC
Full-time
…than 400,000 clients in about 100 branches. Reporting to the regional manager, you will team up with a wealth advisor to offer an exceptional client experience. Collaboration and…
Added 1 hour ago
Customer Experience Specialist
Oldcastle Infrastructure
Candiac, QC
Other
CRH has a long and proud heritage. We are a collection of hundreds of family businesses, regional companies and large enterprises that together form the CRH family. CRH operates in a…
Added 1 hour ago
Cuber Operator
Oldcastle APG
Winnipeg, MB
Other
CRH has a long and proud heritage. We are a collection of hundreds of family businesses, regional companies and large enterprises that together form the CRH family. CRH operates in a…
Added 2 hours ago
Manager, Finance, Performance & Analytics
Stevenson Memorial Hospital
Alliston, ON
Full-time
Reporting to the Vice President, Corporate Services & Chief Financial Officer, the Manager, Finance, Performance and Analytics supports the hospital's strategic objectives, performance…
Added 4 hours ago
Human Resources Business Partner
AgileGrid Solutions
Canada
Full-time
…within their designated client groups. Reporting directly to the Regional Human Resources Manager, the successful candidate will work closely with leaders at various levels to develop and…
Added 7 hours ago
Anaesthesia Assistant -Surgical Centre
Michael Garron Hospital
Toronto, ON
Full-time
The Anaesthesia Assistant is responsible and accountable to the Manager of the Operating room for the provision of advanced respiratory care as established by the College of Respiratory…
Added 10 hours ago
Merchandising Execution Associate Part-Time - 7248 Whitemud
The Home Depot Canada
Edmonton, AB
Part-time
Read and interpret directions to ensure merchandise is set to the planogram, project instructions, program service requirements and general service guidelines
Added 10 hours ago
Business Development Manager, Equipment Finance
National Bank of Canada
Montreal, QC
Full-time
A career as a business development manager / business development manager in the Equipment Finance team at National Bank means acting as a trusted advisor to business clients operating in…
Added 10 hours ago
Respiratory Therapist (RT)
Vancouver Coastal Health
Vancouver, BC
$40.19 to $50.2 CAD / hour
Part-time
The VGH Respiratory Therapy leadership team consists of an Operations Manager, Professional Practice Lead, two RT Educators, a Clinical Resource Therapist, and Charge RTs to ensure support…
Added 11 hours ago
Mining Potash Lead
HDR
Toronto, ON · Vancouver, BC
Full-time
Foster collaboration between regional and global teams to leverage experience and capacity.
Added 12 hours ago
Regional Manager, Canada West
HUGO BOSS Canada, Inc.
Vancouver, BC
Internship · Other
The Regional Manager is charged with achieving success relating to the sales goals, loss control, P&L planning, and achievement of UPT goals in all of the Directly Operated Stores and Shops…
Added 14 hours ago
Communicative Disorders Assistant - Speech & Language
Quinte Health
Belleville, ON
Full-time
This position reports to the Manager of the program and is under the clinical supervision of Speech Language Pathologists within the program. The Communicative Disorders Assistant (CDA)…
Added 14 hours ago
Manager, Finance, Performance & Analytics
Stevenson Memorial Hospital
Alliston, ON
Full-time
Reporting to the Vice President, Corporate Services & Chief Financial Officer, the Manager, Finance, Performance and Analytics supports the hospital's strategic objectives, performance…
Added 14 hours ago
Merchandising Execution Team Associate: Part Time - COUNTRY HILLS (Mon-Fri 6AM-3PM Availability)
The Home Depot Canada
Calgary, AB
Part-time
Read and interpret directions to ensure merchandise is set to the planogram, project instructions, program service requirements and general service guidelines
Added 14 hours ago
Merchandising Associate: Part Time - NORTH HILLS
The Home Depot Canada
Calgary, AB
Part-time
Read and interpret directions to ensure merchandise is set to the planogram, project instructions, program service requirements and general service guidelines
Added 15 hours ago
Merchandising Execution Associate Part Time - 7226 Parry Sound
The Home Depot Canada
Parry Sound, ON
Part-time
…bonuses tied to business performance; Deferred Profit-Sharing Program to assist with retirement savings; comprehensive paid benefits; a 15% discount on Home Depot stock purchases; and…

Oldcastle Infrastructure

Customer Experience Specialist

Candiac, QC, Canada

Apply by: Oct 20, 2026
Experience: This is an entry level position (~1-2 years' experience) that will be responsible for managing customer relationships in a specified market base as outlined in Oldcastle's SOPs.
Posting language: English
Posted: Sep 20, 2026

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Original job description

Job ID: 526949

[[FLSAStatus]]

Oldcastle, a CRH company, is reinventing what's possible in building solutions. We are the leading provider of innovative outdoor living products and utility infrastructure solutions for the water, energy, and communications markets throughout North America. We're a trusted and strategic partner to engineers, contractors, distributors, specifiers, retailers, and homeowners alike as the manufacturer of precast concrete, polymer concrete, and plastic infrastructure products. Our portfolio of brands includes Oldcastle APG, Oldcastle Infrastructure, Belgard® hardscape, Echelon® Masonry, RDI® railing, Catalyst™ Fence Solutions, Sakrete® packaged concrete, Amerimix® mortar, Pebble Technology International® pool finishes, and Techniseal® sands and sealant technologies.

**Job Summary**

This person will be responsible for promptly addressing customer inquiries, questions and/or concerns in a timely and professional manner. It will also be required to manage quotes and orders by processing and following-up on both as required. This is an entry level position (~1-2 years' experience) that will be responsible for managing customer relationships in a specified market base as outlined in Oldcastle's SOPs.

**Job Location**

This role will be based in our facility in Candiac, QC.

**Job Responsibilities**

Process submissions, support customers' quotes, orders, and inquiries related to their dedicated market
Answer calls and handle email inquiries; providing courteous, timely, and effective customer service
Inform customers of the status of their orders, advising them of any changes
Comply with company attendance standards
Coordinate effectively with transportation, planning, engineering and sales
Create cases in NetSuite for customer issue resolution and product design
Strong relationship skills: fits well with all employee levels, is comfortable with rigorous give and take, communicative and collaborative style
Effective Team Player with the ability to work independently
Energetic, able to provide and receive feedback
A willingness to take instruction and be accountable for their duties
Skilled user in MS Office programs (NetSuite a plus)
Customer focused; dedicated to meeting the expectations of internal and external customers
Able to organize and prioritize work in an effective manner
Able to deal with client escalations in a respectful and effective manner
Has a keen interest in personal development; i.e. learning the business, product application, intercommunication skills, etc.

**Job Requirements**

At least 1-2 years Customer Service in an office environment
Experience working in manufacturing or logistics is preferred
Excellent interpersonal and oral/written communication
Comfortable user of excel
Detail oriented, with the ability to multi-task
Demonstrated ability to work calmly in a fast-paced team environment
Willing to be adaptable & flexible in our ever-changing work environment

**What CRH Offers You**

Highly competitive base pay
Comprehensive medical, dental and disability benefits programs
Group retirement savings program
Health and wellness programs
An inclusive culture that values opportunity for growth, development, and internal promotion

**About CRH**

CRH has a long and proud heritage. We are a collection of hundreds of family businesses, regional companies and large enterprises that together form the CRH family. CRH operates in a decentralized, diversified structure that allows you to work in a small company environment while having the career opportunities of a large international organization.

If you're up for a rewarding challenge, we invite you to take the first step and apply today! Once you click apply now, you will be brought to our official employment application. Please complete your online profile and it will be sent to the hiring manager. Our system allows you to view and track your status 24 hours a day. Thank you for your interest!

Oldcastle Infrastructure, a CRH Company, is an Affirmative Action and Equal Opportunity Employer.

EOE/Vet/Disability

CRH is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.

AI tools may be used in certain stages of the employment lifecycle, such as candidate review; however, all final employment decisions will be made by a person.

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More about this job

Responsibilities

The specialist will manage customer inquiries, quotes, and orders while maintaining professional relationships within a specified market. They are responsible for coordinating with internal departments like transportation, planning, and engineering to ensure effective issue resolution.

Requirements

Candidates must have 1-2 years of customer service experience in an office environment, with a preference for manufacturing or logistics backgrounds. Proficiency in MS Office and strong interpersonal communication skills are required for this role.

Skills

Customer service
Order processing
Quote management
Communication
Relationship management
MS Office
NetSuite
Problem solving
Time management
Collaboration
Attention to detail
Multi-tasking
Adaptability
Conflict resolution

Benefits

Medical
Dental
Disability benefits
Health and wellness programs

Visa sponsorship

Not detected in the job text

Keywords

Customer Experience
Manufacturing
Logistics
NetSuite
MS Office
Infrastructure
Precast concrete
Order management
Quote processing
Client escalations
Relationship management
Communication
Teamwork
Data entry
Problem resolution
Construction
Building solutions

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