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Added 5 hours ago
SB
Sales Specialist | Photography Studio | $67,000–$75,000
Studio Belle
Calgary, AB
- Full-time
High-ticket consultative sales: luxury retail, bridal, jewellery, aesthetics, beauty, wellness, coaching, interior design, or anywhere the conversation is the product
Added 6 hours ago
TL
Seasonal Brick Specialist- Polo Park Winnipeg
the LEGO Group
Central Saanich, BC · Retail Store Polo Park
- Part-time
Join the LEGO® Brand Retail team as a Seasonal Sales Associate (Brick Specialist) and provide inspirational guest experiences in an interactive and vibrant store environment. We are looking…
Added 6 hours ago
SD
Beauty Specialist, Hourly Part Time Day
Shoppers Drug Mart
Vernon, BC
- Part-time
To maximize sales of beauty products and services sold by Shoppers Drug Mart
Added 7 hours ago
I
Sales And Branding Specialist
INDI&I
Markham, ON
- Full-time
Role Description The Sales and Branding Specialist is a full-time, on-site role based in Markham, ON. This role is responsible for promoting INDI&I’s products and services, building brand…
Added 7 hours ago
SD
Beauty Specialist, Hourly Part Time Day Greenlight Requisition
Shoppers Drug Mart
Alexis Whitecourt 232, AB
- Part-time
To maximize sales of beauty products and services sold by Shoppers Drug Mart
Added 8 hours ago
BV
Administrative Assistant
Brand Vision
Toronto, ON
- $50,000 to $55,000 CAD / year
- Full-time
We are looking for a proactive and organized Administrative Assistant to support our sales team and day-to-day administrative activities.
Added 8 hours ago
KG
Fleet Operations Specialist
KUTHALA GROUP
Brampton, ON
- Full-time
Role Description The Fleet Operations Specialist is a full-time, on-site role based in Brampton, ON. This position is responsible for coordinating daily fleet activities, including vehicle…
Added 8 hours ago
SD
Beauty Specialist, Hourly Part Time Flexible Shifts
Shoppers Drug Mart
Mississauga, ON
- Part-time
To maximize sales of beauty products and services sold by Shoppers Drug Mart
Added 9 hours ago
FC
CAN Driver
FedEx Canada
Debert, NS
- Full-time
Promotes continued sales and generates potential incremental revenue wherever possible
Added 11 hours ago
SD
Beauty Specialist, Hourly Part Time Flexible Shifts
Shoppers Drug Mart
Antigonish, NS
- Part-time
To maximize sales of beauty products and services sold by Shoppers Drug Mart
Added 11 hours ago
SD
Beauty Specialist, Hourly Part Time Flexible Shifts Greenlight Requisition
Shoppers Drug Mart
Toronto, ON
- Part-time
To maximize sales of beauty products and services sold by Shoppers Drug Mart
Added 11 hours ago
HR
Shoe Specialist
Harry Rosen
NS · Toronto, ON · Cumberland
- Full-time
…passion and ability to inspire exceptional service. As a Shoe Specialist, you’ll be responsible for leading the shoe department and developing a clientele that recognizes their key role in…
Added 11 hours ago
ED
Technical Support & Inside Sales Specialist (VFD / Servo Drives)
Eura Drives Canada
Toronto, ON · North York, ON
- Part-time
Commercial Acumen: Prior experience in industrial sales, applications engineering, or technical customer support is highly preferred.
Added 12 hours ago
V
Accounts Receivable Specialist
Vaco
Concord, ON
- $60,000 to $65,000 CAD / year
- Full-time
Respond to customer inquiries, support account reconciliations, and maintain accurate collection notes and account records.
Added 13 hours ago
SD
Beauty Specialist, Hourly Part Time Flexible Shifts
Shoppers Drug Mart
ON
- Part-time
To maximize sales of beauty products and services sold by Shoppers Drug Mart
Added 13 hours ago
SD
Beauty Specialist, Hourly Full Time Flexible Shifts
Shoppers Drug Mart
ON
- Full-time
To maximize sales of beauty products and services sold by Shoppers Drug Mart
Added 14 hours ago
SD
Beauty Specialist, Hourly Part Time Day
Shoppers Drug Mart
Fergus, ON
- Part-time
To maximize sales of beauty products and services sold by Shoppers Drug Mart
Added 14 hours ago
SD
Beauty Specialist, Hourly Part Time Flexible Shifts Greenlight Requisition
Shoppers Drug Mart
Fergus, ON
- Part-time
To maximize sales of beauty products and services sold by Shoppers Drug Mart
Added 15 hours ago
S
Part Time Product Specialist
Skechers
Mississauga, ON
- Part-time
As a Sales Associate, better known as a “Product Specialist,” at Skechers, you’re not just working a job - you’re joining a team where growth, customer connections, fashion, and comfort are…
Added 16 hours ago
SD
Beauty Specialist, Hourly Full Time Flexible Shifts
Shoppers Drug Mart
Dartmouth, NS
- Full-time
To maximize sales of beauty products and services sold by Shoppers Drug Mart
Added 17 hours ago
NB
Banking Advisor
National Bank of Canada
Sturgeon Falls, ON
- Full-time
Refer your clients to your specialist colleagues for their specific needs.
Added 17 hours ago
NB
VIVCI - CONSEILLER BANCAIRE
National Bank of Canada
Montreal, QC
- Full-time
Refer your clients to your specialist colleagues for their specific needs.
Added 17 hours ago
NB
VIVCI - CONSEILLER BANCAIRE
National Bank of Canada
Montreal, QC
- Full-time
Refer your clients to your specialist colleagues for their specific needs.
Added 17 hours ago
NB
Banking Advisor
National Bank of Canada
Montreal, QC
- Full-time
Refer your clients to your specialist colleagues for their specific needs.
Added 17 hours ago
NB
BANKING ADVISOR
National Bank of Canada
Montreal, QC
- Full-time
Refer your clients to your specialist colleagues for their specific needs.

Closed listing

Oldcastle Infrastructure

Customer Experience Specialist

Candiac, QC, Canada

This opening has closed.

The original listing is kept below for reference.

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About employer

Job details

Closing date: Oct 20, 2026
Experience: This is an entry level position (~1-2 years' experience) that will be responsible for managing customer relationships in a specified market base as outlined in Oldcastle's SOPs.
Posting language: English
Posted: Sep 20, 2026

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Original job description

Archived listing. The details below describe a past opening.

Job ID: 526949

[[FLSAStatus]]

Oldcastle, a CRH company, is reinventing what's possible in building solutions. We are the leading provider of innovative outdoor living products and utility infrastructure solutions for the water, energy, and communications markets throughout North America. We're a trusted and strategic partner to engineers, contractors, distributors, specifiers, retailers, and homeowners alike as the manufacturer of precast concrete, polymer concrete, and plastic infrastructure products. Our portfolio of brands includes Oldcastle APG, Oldcastle Infrastructure, Belgard® hardscape, Echelon® Masonry, RDI® railing, Catalyst™ Fence Solutions, Sakrete® packaged concrete, Amerimix® mortar, Pebble Technology International® pool finishes, and Techniseal® sands and sealant technologies.

**Job Summary**

This person will be responsible for promptly addressing customer inquiries, questions and/or concerns in a timely and professional manner. It will also be required to manage quotes and orders by processing and following-up on both as required. This is an entry level position (~1-2 years' experience) that will be responsible for managing customer relationships in a specified market base as outlined in Oldcastle's SOPs.

**Job Location**

This role will be based in our facility in Candiac, QC.

**Job Responsibilities**

Process submissions, support customers' quotes, orders, and inquiries related to their dedicated market
Answer calls and handle email inquiries; providing courteous, timely, and effective customer service
Inform customers of the status of their orders, advising them of any changes
Comply with company attendance standards
Coordinate effectively with transportation, planning, engineering and sales
Create cases in NetSuite for customer issue resolution and product design
Strong relationship skills: fits well with all employee levels, is comfortable with rigorous give and take, communicative and collaborative style
Effective Team Player with the ability to work independently
Energetic, able to provide and receive feedback
A willingness to take instruction and be accountable for their duties
Skilled user in MS Office programs (NetSuite a plus)
Customer focused; dedicated to meeting the expectations of internal and external customers
Able to organize and prioritize work in an effective manner
Able to deal with client escalations in a respectful and effective manner
Has a keen interest in personal development; i.e. learning the business, product application, intercommunication skills, etc.

**Job Requirements**

At least 1-2 years Customer Service in an office environment
Experience working in manufacturing or logistics is preferred
Excellent interpersonal and oral/written communication
Comfortable user of excel
Detail oriented, with the ability to multi-task
Demonstrated ability to work calmly in a fast-paced team environment
Willing to be adaptable & flexible in our ever-changing work environment

**What CRH Offers You**

Highly competitive base pay
Comprehensive medical, dental and disability benefits programs
Group retirement savings program
Health and wellness programs
An inclusive culture that values opportunity for growth, development, and internal promotion

**About CRH**

CRH has a long and proud heritage. We are a collection of hundreds of family businesses, regional companies and large enterprises that together form the CRH family. CRH operates in a decentralized, diversified structure that allows you to work in a small company environment while having the career opportunities of a large international organization.

If you're up for a rewarding challenge, we invite you to take the first step and apply today! Once you click apply now, you will be brought to our official employment application. Please complete your online profile and it will be sent to the hiring manager. Our system allows you to view and track your status 24 hours a day. Thank you for your interest!

Oldcastle Infrastructure, a CRH Company, is an Affirmative Action and Equal Opportunity Employer.

EOE/Vet/Disability

CRH is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.

AI tools may be used in certain stages of the employment lifecycle, such as candidate review; however, all final employment decisions will be made by a person.

About employer

More about this job

Responsibilities

The specialist will manage customer inquiries, quotes, and orders while maintaining professional relationships within a specified market. They are responsible for coordinating with internal departments like transportation, planning, and engineering to ensure effective issue resolution.

Requirements

Candidates must have 1-2 years of customer service experience in an office environment, with a preference for manufacturing or logistics backgrounds. Proficiency in MS Office and strong interpersonal communication skills are required for this role.

Skills

Customer service
Order processing
Quote management
Communication
Relationship management
MS Office
NetSuite
Problem solving
Time management
Collaboration
Attention to detail
Multi-tasking
Adaptability
Conflict resolution

Benefits

Medical
Dental
Disability benefits
Health and wellness programs

Visa sponsorship

Not detected in the job text

Keywords

Customer Experience
Manufacturing
Logistics
NetSuite
MS Office
Infrastructure
Precast concrete
Order management
Quote processing
Client escalations
Relationship management
Communication
Teamwork
Data entry
Problem resolution
Construction
Building solutions

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