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Added 23 mins ago
CH
Unit Manager SJH Skilled Nursing Facility
Centralus Health
St. Joseph's, NL · St Josephs, NL
- Full-time
…compliance, and quality improvement while collaborating with the Unit Director to achieve positive patient outcomes and maintain efficient unit…
Added 23 mins ago
CI
Manager, Sales Governance and Operations
Calian in Space & Technology
Ottawa, ON
- Full-time
We are looking for a Manager, Sales Governance & Operations to play a critical leadership role supporting the governance, operational effectiveness, and growth of the ITCS business. In this…
Added 23 mins ago
P
Directeur(trice) sénior des ventes et marketing-Senior Director of Sales and Marketing
Planiform
Terrebonne, QC
- Full-time
…fonction commerciale, la direction et les équipes d’ingénierie, d’opérations et de gestion de projets afin d’assurer la qualité des engagements commerciaux et une transition efficace des…
Added 23 mins ago
H
Junior Cyber Incident Response Analyst
Hootsuite
Ottawa, ON
- Full-time
…Vancouver or Toronto. In this role, you will report to the Director, Information…
Added 37 mins ago
Director, Product & Margin
Source Atlantic Ltd.
Rocky View No 44, AB · Saint John, NB · Dartmouth, NS · Rocky View County, AB
Reporting to the VP – Operations & Supply Chain, the Director, Product & Margin provides national leadership across Product Management, Pricing, Margin Management and Master Data. This…
Added 37 mins ago
PF
District Manager
Planet Fitness
Calgary, AB
- Full-time
…plans, customer service, and outstanding execution of all field operations and strategies consistently across a group of Planet Fitness locations. The business is growing rapidly with…
Added 37 mins ago
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Regional Operations Manager - GTA
Foodtastic
ON · Missisauga, Ontario
- Full-time
Reporting to the Director of Operations, the Regional Operations Manager acts as the Restaurant’s
Added 38 mins ago
AE
Pattern Making Lead
Arc'teryx Equipment
North Vancouver, BC
- Full-time
Supporting the Manager, Pattern Making and Director, Product Development in building, coaching, and guiding a high performing team of technical Pattern Makers, and owning the day-to-day…
Added 52 mins ago
A
Pattern Making Lead
ARC'TERYX
North Vancouver, BC
- Full-time
Supporting the Manager, Pattern Making and Director, Product Development in building, coaching, and guiding a high performing team of technical Pattern Makers, and owning the day-to-day…
Added 52 mins ago
SL
Director, Compliance - SLC Management
Sun Life
Toronto, ON · Waterloo, ON · Sun Life Toronto One York
- Full-time
…than 1400 organizations. Our history of organic and strategic growth reflects this commitment with over CA$422/US$304 billion in assets under management (AUM). As a subsidiary of Sun Life,…
Added 52 mins ago
SL
Senior Associate, Financial Controls - SLC Management
Sun Life
Toronto, ON · Waterloo, ON · Sun Life Toronto One York
- Full-time
…than 1400 organizations. Our history of organic and strategic growth reflects this commitment with over CA$422/US$304 billion in assets under management (AUM). As a subsidiary of Sun Life,…
Added 52 mins ago
SM
Senior Associate, Financial Controls - SLC Management
SLC Management
Toronto, ON · Waterloo, ON · Sun Life Toronto One York
- Full-time
…than 1400 organizations. Our history of organic and strategic growth reflects this commitment with over CA$422/US$304 billion in assets under management (AUM). As a subsidiary of Sun Life,…
Added 52 mins ago
SM
Director, Compliance - SLC Management
SLC Management
Toronto, ON · Waterloo, ON · Sun Life Toronto One York
- Full-time
…than 1400 organizations. Our history of organic and strategic growth reflects this commitment with over CA$422/US$304 billion in assets under management (AUM). As a subsidiary of Sun Life,…
Added 1 hour ago
Director, Senior Product Manager, Global Capital Markets (GCM) Transformation - Toronto, ON
Scotiabank
Toronto, ON
…complex business capability. The role partners with business, operations, technology, data, and control functions to define future-state capabilities, prioritize investments, and ensure…
Added 1 hour ago
L
AEDN - Mechanical Engineer / Ingénieur mécanique
Lamour
Montreal, QC
- Full-time
Reports To: Director, Commercial Operations / Vice President, Operations
Added 1 hour ago
Business Unit Director - Supply Chain
Celestica International LP
Newmarket, ON
The Business Office & Supply Chain Director is a senior leadership role accountable for integrating customer program management, business office operations, site manufacturing execution,…
Added 1 hour ago
E
Director, Construction
Extendicare
Markham, ON · Extendicare (Canada) Inc (Steeles Ave.)
- Full-time
We are seeking a highly organized and initiative-taking Director, Construction with the ability to work in a fast-paced environment to support the construction program of our Long-Term Care…
Added 1 hour ago
L
AEDN - Mechanical Engineer / Ingénieur mécanique
Lamour
Montreal, QC
- Full-time
Reports To: Director, Commercial Operations / Vice President, Operations
Added 1 hour ago
Junior Cyber Incident Response Analyst
Hootsuite
Vancouver, BC · Toronto, ON
…Vancouver or Toronto. In this role, you will report to the Director, Information…
Added 1 hour ago
H
Junior Cyber Incident Response Analyst
Hootsuite
Vancouver, BC
- Full-time
…Vancouver or Toronto. In this role, you will report to the Director, Information…
Added 1 hour ago
CH
Director of Sales and Marketing – 53 North Collection (Matrix, Metterra and Varscona Hotels, Ampersand 27)
Crescent Hotels & Resorts
AB · Edmonton, AB
- Full-time
As our Director of Sales and Catering, you will be the driving force behind the strategic planning and execution of sales and catering initiatives across our three independent, boutique…
Added 1 hour ago
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Director Labour and Employee Relations
Extendicare
Markham, ON
- Full-time
Ensure appropriate development of HR/LR and training of operations managers through the planning, development and implementation of training seminars and information sessions.
Added 1 hour ago
H
Junior Cyber Incident Response Analyst
Hootsuite
Toronto, ON
- Full-time
…Vancouver or Toronto. In this role, you will report to the Director, Information…
Added 1 hour ago
CH
Director of Sales and Marketing – 53 North Collection (Matrix, Metterra and Varscona Hotels, Ampersand 27)
Crescent Hotels & Resorts
AB · Edmonton, AB
- Full-time
As our Director of Sales and Catering, you will be the driving force behind the strategic planning and execution of sales and catering initiatives across our three independent, boutique…
Added 1 hour ago
E
Senior Account Manager
Encircle
Kitchener, ON
- Full-time
Develop relationships with owners, operations leaders and decision-makers, and lead business reviews that

OLG

Senior Manager, Data & AI Technology

Sault Ste. Marie, ON, Canada
Toronto, ON, Canada
Foster Drive Office, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 11, 2026
Posting language: English
Posted: Oct 28, 2026

Original job description

Range:

95,200.00 - 142,800.00 CAD

Job Description:

Sr. Manager, AI & Data Technology

We are ready to take this game to the next level and need someone passionate to be responsible for leading the team supporting the organization's enterprise analytics applications and Customer Data Platform, ensuring these technologies remain reliable, secure, supported, and aligned with business needs. The role oversees service delivery, platform operations, vendor and licensing relationships, user adoption, roadmap planning, and continuous improvement while developing team capabilities and maximizing the value of the organization's data and analytics technology investments.

YOUR ROLE IN THE GAME

Reporting to the Director, Data & AI Platforms and Technology, you will be empowered to:

PRIMARY ACCOUNTABILITIES

Oversee the operation, support, enhancement, and adoption of the Customer Data Platform, ensuring trusted customer data is available to support analytics, marketing, customer insights, and business decision-making.
Lead the strategy, operations, support, and lifecycle management of enterprise analytics and customer data technologies, including Power BI, Alteryx, ArcGIS, IBM WatsonX, RecordPoint, the Customer Data Platform (Treasure AI), and associated services. Ensure platforms are secure, reliable, available, and meet business and service standards, with trusted customer data supporting analytics, marketing, customer insights, and decision-making.
Develop and deliver technology roadmaps, enhancements, and continuous improvements that modernize capabilities, strengthen service quality, increase adoption, and maximize business value. Manage vendor relationships, licensing, support contracts, renewals, escalations, and technology investments to keep services supported, cost-effective, and aligned with evolving organizational needs.
Lead, coach, mentor, and develop a team of Data Technology Specialists, setting clear priorities and performance expectations while supporting technical growth and fostering an inclusive, collaborative, service-oriented team culture.

SECONDARY ACCOUNTABILITIES

Ensure supported technologies meet organizational security, privacy, information governance, records management, and regulatory requirements through effective controls, processes, and oversight.
Collaborate with business partners, technology teams, vendors, and leaders to understand priorities and align technology capabilities with business objectives. Establish, monitor, and share service performance indicators, adoption measures, and platform usage reports to inform decisions and continuous service improvement.
Support budgeting, forecasting, software license optimization, workforce planning, and resource allocation to make effective use of technology investments and operational resources.

PEOPLE LEADERSHIP ACCOUNTABILITIES

Inspire and empower team members to achieve organizational goals, model OLG’s values and leadership competencies, and create opportunities for others to lead. Foster an inclusive culture that welcomes diverse perspectives, open communication, collaboration, and idea sharing.
Coach and mentor team members, set clear goals and expectations, and support performance, career development, and a positive employee experience. Create individual development plans, connect people with learning opportunities and practical resources, and provide guidance on organizational processes and navigating uncertainty.
Provide operational direction, allocate work to align with team objectives and individual capabilities, and monitor quality and results. Partner with People and Culture on recruitment, interviews, assessments, recognition, promotion, and performance management, ensuring resourcing decisions support departmental priorities, manage costs, and deliver value for the Province of Ontario.

WHAT YOU BRING TO THE GAME

Education & Experience:

A university degree in Computer Science, Information Technology, Software Engineering, Data Engineering, Information Systems, or a related discipline, with 7+ years of progressive experience supporting, administering, managing, or leading enterprise data, analytics, customer data, information management, or technology platforms. Relevant certifications, such as ITIL, Microsoft Azure, or analytics, service management, or leadership certifications, are an asset.
Advanced knowledge of enterprise analytics, business intelligence, customer data, information management, and AI-enabled platforms, with experience managing technologies across reporting, geospatial, advanced analytics, AI, and customer data. Knowledge of Power BI, Alteryx, ArcGIS, IBM WatsonX, RecordPoint, and Customer Data Platforms (CDPs), including customer intelligence, segmentation, and identity resolution, supported by an understanding of APIs, cloud services, SaaS, authentication, integration, and interoperability. Experience managing CDPs, customer data ecosystems, marketing technology, or other customer-centric solutions is a strong asset.
Advanced knowledge of enterprise application support, service delivery, platform administration, user enablement, and IT service management, including incident, problem, change, release, availability, and service level management. Experience leading support for business-critical platforms and establishing operational standards, governance, and performance measurement, with knowledge of data quality, metadata, information lifecycles, records management, security, identity and access management, privacy, compliance, and risk. Experience implementing or overseeing related governance and audit controls.
Knowledge of product management and experience developing business-aligned technology roadmaps, prioritizing enhancements, enabling features, managing upgrades and change, and planning technology lifecycles. Experience collaborating with business partners, data and analytics teams, infrastructure and security teams, architects, and vendors, using service reporting, adoption, utilization, customer satisfaction, and operational KPIs to strengthen engagement, demonstrate value, and drive continuous improvement.
Knowledge of organizational leadership and experience leading, coaching, mentoring, and developing technical teams, including performance management, succession and workforce planning, capability development, employee engagement, and resource allocation. Knowledge and experience managing vendors, supplier performance, software licensing, procurement, support agreements, contracts and renewals, budgets, operational expenditures, technology investments, and costs.

Relevant Skills:

Ability to design, build, secure, operate, and monitor scalable, reliable data pipelines, data stores, and real-time processing systems; develop data models and diagrams; and deploy, configure, integrate, and optimize infrastructure and interfaces across physical, virtual, and cloud environments.
Ability to manage technology services and the technical, administrative, and operational support of live applications to meet organizational needs. Guide products and services through their full lifecycle, from inception to retirement, and manage production releases in alignment with business objectives and compliance standards.
Ability to build effective relationships with colleagues, customers, suppliers, and partners, bring together diverse perspectives and objectives, and foster collaboration throughout delivery to meet user and customer needs. Align supplier performance with sourcing strategies while balancing cost, efficiency, and service quality.
Ability to investigate complex issues, identify root causes and impacts, evaluate options, and make informed decisions in collaboration with relevant experts. Apply technical and professional principles across varied and unpredictable situations and influence key decisions within your area of responsibility.
Ability to work independently under broad direction, define and delegate tasks, and allocate and manage resources to deliver team and project objectives within agreed operational and budget requirements. Support team members’ professional development in line with their career goals and organizational needs.

Licenses, Registrations, Certificates:

AGCO Category 1 Gaming Assistant Registration (Initiated at offer stage - employment is conditional upon obtaining and maintaining this license)

BENEFITS OF JOINING THE WINNING TEAM

Group Benefits Plan: Comprehensive, employer-paid group benefits coverage.
Variable Pay Program: Participation in a performance-based incentive plan that recognizes organizational and individual achievements.
Public Service Pension Plan: Participation in a highly desirable defined benefit pension plan.
Paid Time-Off: Competitive paid time-off provisions to support work-life balance and well-being.
Growth Focus: Become your best self with comprehensive support for your professional development.
Equity, diversity, and inclusion: Core to OLG’s culture, empowering employees to bring their authentic selves and make a meaningful impact across Ontario.

To learn more about our organization and other opportunities visit our career site.

We look forward to hearing from you, interested applicants please apply online by November 10, 2026.

Please Note: Unless otherwise specified, all positions are required to work fully onsite.

OLG is an equal opportunity employer. We are committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. Please contact Human Resources at careers@olg.ca if you require accommodation at any time throughout the hire process.

We welcome applicants from all backgrounds and experiences. If you bring relevant skills and a willingness to learn, we encourage you to apply - even if you don’t meet every listed qualification. We sincerely appreciate your interest; while we are unable to contact everyone, those selected for the next steps will be notified.

We thank you for your interest in this opportunity; however only those individuals selected for an interview will be contacted.

Personal information is collected by the Ontario Lottery & Gaming Corporation (OLG) and/or its third party service provider(s) under the authority of the Ontario Lottery and Gaming Corporation Act, 1999, SO 1999, c 12, Sch L and the Employment Standards Act, 2000, S.O. 2000, c. 41 (as amended) and will be used for the purpose of determining qualifications for employment with OLG and for recruitment modernization initiatives. The information will be managed in accordance with all applicable laws, OLG’s Protection of Privacy Policy (the Policy) and related policies and procedures. For any questions about this collection, please contact careers@olg.ca, 800-70 Foster Drive, Sault Ste. Marie, ON, P6A 6V2.

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More about this job

Responsibilities

Lead the strategy, operations, support, lifecycle management, and adoption of enterprise analytics and customer data platforms, ensuring they are secure, reliable, and aligned with business needs. Manage and develop the Data Technology Specialists team, vendor relationships, technology roadmaps, service performance, and continuous improvement.

Requirements

A university degree in computer science, information technology, software engineering, data engineering, information systems, or a related discipline, plus at least seven years of progressive experience supporting or leading enterprise data, analytics, customer data, information management, or technology platforms. Candidates should bring advanced knowledge of analytics and customer data technologies, IT service delivery, governance and compliance, product roadmaps, vendor and budget management, and technical team leadership.

Skills

Enterprise Analytics Platform Management
Business Intelligence
Data Governance
IT Service Management
Vendor and Licensing Management
Technology Roadmap Planning
Platform Operations and Support
Security and Privacy Compliance
Team Leadership and Coaching
Budgeting and Resource Allocation
Product Lifecycle Management
Stakeholder Collaboration
Incident and Change Management
Data Quality and Information Management

Benefits

Employer-Paid Group Benefits
Performance-Based Incentive Plan
Defined Benefit Pension Plan
Paid Time Off
Professional Development Support

Visa sponsorship

Not detected in the job text

Keywords

Power BI
Alteryx
ArcGIS
IBM WatsonX
RecordPoint
Treasure AI
Customer Data Platform
Customer Data Platforms
Business Intelligence
Enterprise Analytics
ITIL
Microsoft Azure
Data Governance
Information Management
Data Quality
Metadata
Records Management
Identity and Access Management
Privacy Compliance
Cloud Services
SaaS
APIs
Data Integration
Incident Management
Problem Management
Change Management
Release Management
Service Level Management
Vendor Management
Technology Roadmaps

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