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Added 29 mins ago
IT Infrastructure Systems Specialist
Human Resources Department - NRT Technology Corp.
Toronto, ON
NRT is a worldwide leader in future-ready FinTech and Information Technology, designed to elevate and enhance the enterprise gaming industry. Our next-generation solutions encompass every…
Added 30 mins ago
UR
Information Technology Manager
Universal Realty Group
Halifax, NS
- Full-time
We’re seeking an experienced IT Manager who thrives in a fast-paced environment and is excited to contribute to a growing organization. This position is responsible for providing…
Added 44 mins ago
LC
Manager, Brand Technology Production Support
Loblaw Companies Limited
Brampton, ON
- Full-time
The Marketing and Brand Technology and Implementation Team is looking for a Production Support Manager to lead end-to-end production support, service reliability, and maintenance across…
Added 44 mins ago
Assistant Manager, Security Operations Centre
Scotiabank
Toronto, ON
…initiatives are executed / delivered in support of the team’s business strategies and objectives. Ensure all activities conducted are in compliance with governing regulations, internal…
Added 44 mins ago
Product Manager
Scotiabank
Toronto, ON
Facilitate forums and prepares the team for constructive collaboration sessions with cross-functional teams, technology and business channels, and control functions.
Added 44 mins ago
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Bilingual Territory Manager MDS (Champlain ON, Outaouais/Abitibi QC)
BD
ON · Quebec, QC · CAN Québec - Boulevard du Parc Technologique
- Full-time
Reporting to the MDS National Sales Manager, the successful candidate will be responsible for driving growth while also managing base business (including vascular access and vascular care…
Added 59 mins ago
C
Senior Project Manager, IT
CIBC
Toronto, ON
- Full-time
Our Technology team supports the systems, platforms, and delivery practices that help CIBC serve clients and communities with confidence. As a Senior Project Manager, IT, you’ll lead the…
Added 59 mins ago
Project Coordinator, Bell Media
Bell
Vancouver, BC
Working with integrated order management systems such as Placements.IO, Triton, and Freewheel, the Project Coordinator will oversee the booking and day to day management of digital ad…
Added 59 mins ago
W
Software Engineer I
Wayfair
Toronto, ON
- $120,000 to $130,000 CAD / year
- Full-time
Global Supplier Tech: Wayfair sells millions of products and this team owns all the data, tools, and systems that create and manage the content on the site related to each product. We build…
Added 59 mins ago
CC
Manager, Leadership Giving
Canadian Cancer Society
Toronto, ON
- $67,000 to $77,000 CAD / year
- Full-time
Creates a collegial working environment with key internal departments: Donor Services, Information Systems Management, Community Giving, Planned Giving, Marketing, Communications and…
Added 1 hour ago
AA
Backend Software Developer
ATS Automation
Cambridge, ON
- $36.54 to $50.24 CAD / hour
Are you interested in being part of a team that makes a difference? Join our growing ATS Life Sciences Systems team a division of ATS Corporation, a publicly traded global enterprise with a…
Added 1 hour ago
A
Technical Specialist, Wastewater Treatment
AECOM
Markham, ON · Mississauga, Ontario
- $200,000 to $250,000 CAD / year
- Full-time
…expert with particular expertise in Membrane Bioreactor (MBR) systems, and a proven track record delivering complex municipal wastewater treatment projects. The candidate will provide…
Added 1 hour ago
B
Senior Service Representative, Investment Operations
BMO
Toronto, ON · YNG
- Full-time
Knowledge and experience using relevant systems and technology – Good.
Added 1 hour ago
B
Senior Service Representative
BMO
Toronto, ON · YNG
- Full-time
Knowledge and experience using relevant systems and technology – Good.
Added 1 hour ago
Manager, Enterprise Solutions Engineering - Canada
NetApp, Inc.
Vancouver, BC · Toronto, ON
We’re looking for a Manager of Enterprise Solutions Engineering to lead NetApp’s Enterprise SE team across Canada. Reporting directly to the VP and GM of Canada, this leader will own…
Added 1 hour ago
WM
Licensed 310T Mechanic Afternoon Shift $10k sign on bonus
Waste Management, Inc. (WM)
Brampton, ON
- Full-time
Work with modern fleet technology, specialized equipment and evolving systems that keep your skills sharp.
Added 1 hour ago
PC
Senior Manager Cyber Generalist
PwC Canada
Toronto, ON
- Full-time
…strategies. They work to identify vulnerabilities, develop secure systems, and provide proactive solutions to safeguard sensitive…
Added 1 hour ago
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Bylaw Compliance Officer (Part Time)
City of Vernon
Winnipeg, MB · Parkade Building
- Part-time
Acts as a City representative in the Municipal Ticket Information and Bylaw Offence Notice Enforcement systems by writing and delivering ticket information’s, and presents evidence in…
Added 1 hour ago
MM
IAM RBAC Business Solution Analyst Lead
Marsh McLennan
Toronto, ON
- Full-time
…enterprise capability. You will work across IAM, Cybersecurity, HR, Technology, and business teams to improve access governance, strengthen security, and make access management more…
Added 1 hour ago
MU
Senior Functional Business Analyst
McGill University
Sherbrooke, QC
- Full-time
The Senior Functional Business Analyst will be fully dedicated to the University's ERP Modernization Program, with a focus on the Student Information Systems (SIS) project. This…
Added 1 hour ago
MC
Software QA Lead - HandyDART
MatchBox Consulting Group
New Westminster, BC
- Contract
…booking, scheduling, and dispatching, with interfaces to external systems. The QA Lead will report to the Senior Project Manager and work with the client’s QA Manager on governance,…
Added 1 hour ago
Lifecycle Marketing Manager
Zen Educate
Vancouver, BC
Hi, I'm Gerald, Senior Lifecycle Marketing Manager at Zen Educate. I'm looking for a Lifecycle Marketing Manager to help us build lifecycle programs that create compounding growth by making…
Added 1 hour ago
BU
Manager, Accounting and Financial Reporting
Brock University
St. Catharines, ON · Main Campus (Employees)
- Full-time
Reporting to the Director, Financial Accounting & Controller, the Manager, Accounting & Financial Reporting manages the day-to-day accounting and financial reporting operations within…
Added 1 hour ago
B
Systems Administrator - (Windows and Unix-Linux environments/ Automation/ AWS)
BMO
Toronto, ON · SCC
- Full-time
Typically 7-10+ years of work experience in IT or business environment and/or BS/BA or MBA/MS in computer science, engineering, information systems, math or business.
Added 1 hour ago
B
Information Security Advisor
BMO
Toronto, ON · FCP
- Full-time
Provides information security consulting services for BMO overall and businesses/groups. Liaises with stakeholders to understand problems and opportunities and enables BMO to meet its goals…

OLG

Senior Manager, Data & AI Technology

Sault Ste. Marie, ON, Canada
Toronto, ON, Canada
Foster Drive Office, Canada

Full-time

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Job details

Job type: Full-time
Apply by: Nov 11, 2026
Posting language: English
Posted: Oct 28, 2026

Original job description

Range:

95,200.00 - 142,800.00 CAD

Job Description:

Sr. Manager, AI & Data Technology

We are ready to take this game to the next level and need someone passionate to be responsible for leading the team supporting the organization's enterprise analytics applications and Customer Data Platform, ensuring these technologies remain reliable, secure, supported, and aligned with business needs. The role oversees service delivery, platform operations, vendor and licensing relationships, user adoption, roadmap planning, and continuous improvement while developing team capabilities and maximizing the value of the organization's data and analytics technology investments.

YOUR ROLE IN THE GAME

Reporting to the Director, Data & AI Platforms and Technology, you will be empowered to:

PRIMARY ACCOUNTABILITIES

Oversee the operation, support, enhancement, and adoption of the Customer Data Platform, ensuring trusted customer data is available to support analytics, marketing, customer insights, and business decision-making.
Lead the strategy, operations, support, and lifecycle management of enterprise analytics and customer data technologies, including Power BI, Alteryx, ArcGIS, IBM WatsonX, RecordPoint, the Customer Data Platform (Treasure AI), and associated services. Ensure platforms are secure, reliable, available, and meet business and service standards, with trusted customer data supporting analytics, marketing, customer insights, and decision-making.
Develop and deliver technology roadmaps, enhancements, and continuous improvements that modernize capabilities, strengthen service quality, increase adoption, and maximize business value. Manage vendor relationships, licensing, support contracts, renewals, escalations, and technology investments to keep services supported, cost-effective, and aligned with evolving organizational needs.
Lead, coach, mentor, and develop a team of Data Technology Specialists, setting clear priorities and performance expectations while supporting technical growth and fostering an inclusive, collaborative, service-oriented team culture.

SECONDARY ACCOUNTABILITIES

Ensure supported technologies meet organizational security, privacy, information governance, records management, and regulatory requirements through effective controls, processes, and oversight.
Collaborate with business partners, technology teams, vendors, and leaders to understand priorities and align technology capabilities with business objectives. Establish, monitor, and share service performance indicators, adoption measures, and platform usage reports to inform decisions and continuous service improvement.
Support budgeting, forecasting, software license optimization, workforce planning, and resource allocation to make effective use of technology investments and operational resources.

PEOPLE LEADERSHIP ACCOUNTABILITIES

Inspire and empower team members to achieve organizational goals, model OLG’s values and leadership competencies, and create opportunities for others to lead. Foster an inclusive culture that welcomes diverse perspectives, open communication, collaboration, and idea sharing.
Coach and mentor team members, set clear goals and expectations, and support performance, career development, and a positive employee experience. Create individual development plans, connect people with learning opportunities and practical resources, and provide guidance on organizational processes and navigating uncertainty.
Provide operational direction, allocate work to align with team objectives and individual capabilities, and monitor quality and results. Partner with People and Culture on recruitment, interviews, assessments, recognition, promotion, and performance management, ensuring resourcing decisions support departmental priorities, manage costs, and deliver value for the Province of Ontario.

WHAT YOU BRING TO THE GAME

Education & Experience:

A university degree in Computer Science, Information Technology, Software Engineering, Data Engineering, Information Systems, or a related discipline, with 7+ years of progressive experience supporting, administering, managing, or leading enterprise data, analytics, customer data, information management, or technology platforms. Relevant certifications, such as ITIL, Microsoft Azure, or analytics, service management, or leadership certifications, are an asset.
Advanced knowledge of enterprise analytics, business intelligence, customer data, information management, and AI-enabled platforms, with experience managing technologies across reporting, geospatial, advanced analytics, AI, and customer data. Knowledge of Power BI, Alteryx, ArcGIS, IBM WatsonX, RecordPoint, and Customer Data Platforms (CDPs), including customer intelligence, segmentation, and identity resolution, supported by an understanding of APIs, cloud services, SaaS, authentication, integration, and interoperability. Experience managing CDPs, customer data ecosystems, marketing technology, or other customer-centric solutions is a strong asset.
Advanced knowledge of enterprise application support, service delivery, platform administration, user enablement, and IT service management, including incident, problem, change, release, availability, and service level management. Experience leading support for business-critical platforms and establishing operational standards, governance, and performance measurement, with knowledge of data quality, metadata, information lifecycles, records management, security, identity and access management, privacy, compliance, and risk. Experience implementing or overseeing related governance and audit controls.
Knowledge of product management and experience developing business-aligned technology roadmaps, prioritizing enhancements, enabling features, managing upgrades and change, and planning technology lifecycles. Experience collaborating with business partners, data and analytics teams, infrastructure and security teams, architects, and vendors, using service reporting, adoption, utilization, customer satisfaction, and operational KPIs to strengthen engagement, demonstrate value, and drive continuous improvement.
Knowledge of organizational leadership and experience leading, coaching, mentoring, and developing technical teams, including performance management, succession and workforce planning, capability development, employee engagement, and resource allocation. Knowledge and experience managing vendors, supplier performance, software licensing, procurement, support agreements, contracts and renewals, budgets, operational expenditures, technology investments, and costs.

Relevant Skills:

Ability to design, build, secure, operate, and monitor scalable, reliable data pipelines, data stores, and real-time processing systems; develop data models and diagrams; and deploy, configure, integrate, and optimize infrastructure and interfaces across physical, virtual, and cloud environments.
Ability to manage technology services and the technical, administrative, and operational support of live applications to meet organizational needs. Guide products and services through their full lifecycle, from inception to retirement, and manage production releases in alignment with business objectives and compliance standards.
Ability to build effective relationships with colleagues, customers, suppliers, and partners, bring together diverse perspectives and objectives, and foster collaboration throughout delivery to meet user and customer needs. Align supplier performance with sourcing strategies while balancing cost, efficiency, and service quality.
Ability to investigate complex issues, identify root causes and impacts, evaluate options, and make informed decisions in collaboration with relevant experts. Apply technical and professional principles across varied and unpredictable situations and influence key decisions within your area of responsibility.
Ability to work independently under broad direction, define and delegate tasks, and allocate and manage resources to deliver team and project objectives within agreed operational and budget requirements. Support team members’ professional development in line with their career goals and organizational needs.

Licenses, Registrations, Certificates:

AGCO Category 1 Gaming Assistant Registration (Initiated at offer stage - employment is conditional upon obtaining and maintaining this license)

BENEFITS OF JOINING THE WINNING TEAM

Group Benefits Plan: Comprehensive, employer-paid group benefits coverage.
Variable Pay Program: Participation in a performance-based incentive plan that recognizes organizational and individual achievements.
Public Service Pension Plan: Participation in a highly desirable defined benefit pension plan.
Paid Time-Off: Competitive paid time-off provisions to support work-life balance and well-being.
Growth Focus: Become your best self with comprehensive support for your professional development.
Equity, diversity, and inclusion: Core to OLG’s culture, empowering employees to bring their authentic selves and make a meaningful impact across Ontario.

To learn more about our organization and other opportunities visit our career site.

We look forward to hearing from you, interested applicants please apply online by November 10, 2026.

Please Note: Unless otherwise specified, all positions are required to work fully onsite.

OLG is an equal opportunity employer. We are committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. Please contact Human Resources at careers@olg.ca if you require accommodation at any time throughout the hire process.

We welcome applicants from all backgrounds and experiences. If you bring relevant skills and a willingness to learn, we encourage you to apply - even if you don’t meet every listed qualification. We sincerely appreciate your interest; while we are unable to contact everyone, those selected for the next steps will be notified.

We thank you for your interest in this opportunity; however only those individuals selected for an interview will be contacted.

Personal information is collected by the Ontario Lottery & Gaming Corporation (OLG) and/or its third party service provider(s) under the authority of the Ontario Lottery and Gaming Corporation Act, 1999, SO 1999, c 12, Sch L and the Employment Standards Act, 2000, S.O. 2000, c. 41 (as amended) and will be used for the purpose of determining qualifications for employment with OLG and for recruitment modernization initiatives. The information will be managed in accordance with all applicable laws, OLG’s Protection of Privacy Policy (the Policy) and related policies and procedures. For any questions about this collection, please contact careers@olg.ca, 800-70 Foster Drive, Sault Ste. Marie, ON, P6A 6V2.

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More about this job

Responsibilities

Lead the strategy, operations, support, lifecycle management, and adoption of enterprise analytics and customer data platforms, ensuring they are secure, reliable, and aligned with business needs. Manage and develop the Data Technology Specialists team, vendor relationships, technology roadmaps, service performance, and continuous improvement.

Requirements

A university degree in computer science, information technology, software engineering, data engineering, information systems, or a related discipline, plus at least seven years of progressive experience supporting or leading enterprise data, analytics, customer data, information management, or technology platforms. Candidates should bring advanced knowledge of analytics and customer data technologies, IT service delivery, governance and compliance, product roadmaps, vendor and budget management, and technical team leadership.

Skills

Enterprise Analytics Platform Management
Business Intelligence
Data Governance
IT Service Management
Vendor and Licensing Management
Technology Roadmap Planning
Platform Operations and Support
Security and Privacy Compliance
Team Leadership and Coaching
Budgeting and Resource Allocation
Product Lifecycle Management
Stakeholder Collaboration
Incident and Change Management
Data Quality and Information Management

Benefits

Employer-Paid Group Benefits
Performance-Based Incentive Plan
Defined Benefit Pension Plan
Paid Time Off
Professional Development Support

Visa sponsorship

Not detected in the job text

Keywords

Power BI
Alteryx
ArcGIS
IBM WatsonX
RecordPoint
Treasure AI
Customer Data Platform
Customer Data Platforms
Business Intelligence
Enterprise Analytics
ITIL
Microsoft Azure
Data Governance
Information Management
Data Quality
Metadata
Records Management
Identity and Access Management
Privacy Compliance
Cloud Services
SaaS
APIs
Data Integration
Incident Management
Problem Management
Change Management
Release Management
Service Level Management
Vendor Management
Technology Roadmaps

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