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Added 12 mins ago
MH
Senior Growth Marketing Manager
Maya HTT
Remote, Canada
- Full-time
- Remote
…services. Our Marketing team works closely with Sales, Business Development, and Strategic Partners to drive brand awareness, customer engagement, and pipeline growth across North America…
Added 26 mins ago
B
Senior Analyst, Data Analytics & Automation Solutions
BMO
Toronto, ON · FCP
- Full-time
…customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your…
Added 26 mins ago
Sales & Marketing - Sales Manager
Beyond Energy Services & Technology
Calgary, AB
…production companies, and key industry decision-makers. The Sales Manager will provide hands-on leadership through customer engagement, contract negotiations, strategic account management,…
Added 27 mins ago
G
GUCCI Manager of Client Engagement, Canada
Gucci
Toronto, ON
- Full-time
The Manager of Client Engagement, Canada, will lead planning and implementation of retail client development strategies across directly operated stores (DOS) and outlet locations that drive…
Added 42 mins ago
R
Senior Software Development Engineer, Customer Success Engineering
Remitly
Burnaby, BC
- Full-time
As a Senior Software Development Engineer, you will focus on driving innovation and expanding our new, next-generation Customer Success platform by architecting new workflows and launching…
Added 42 mins ago
TC
Aexeo Onboarding - Vice President
The Citco Group Limited
Halifax, NS
- Full-time
…managing a group of Assistant Vice Presidents (AVP), training and development of staff, roll out of global best practice and standardization across the global Integration…
Added 56 mins ago
Director, Senior Product Manager, Global Capital Markets (GCM) Transformation - Toronto, ON
Scotiabank
Toronto, ON
Director, Senior Product Manager, Global Capital Markets (GCM) Transformation – Toronto, ON
Added 56 mins ago
Senior Manager and Team Lead, Credit Risk, Retail
Scotiabank
ON · Mississauga, ON
The Senior Manager and Team Lead, Credit Risk leads a team within ACE and is accountable for translating business strategy into clear priorities, sustained operational performance and a…
Added 56 mins ago
Senior Manager, Product Manager, Global Capital Markets (GCM) Transformation - Toronto, ON
Scotiabank
Toronto, ON
Senior Manager, Product Manager, Global Capital Markets (GCM) Transformation – Toronto, ON
Added 57 mins ago
MM
Strategic Sourcing Associate
Mohawk Medbuy Corporation
Toronto, ON · Greater Toronto Area, Canada
- $53,736 to $62,980 CAD / year
- Full-time
Reporting to a Senior Manager, Strategic Sourcing or Director, Strategic Sourcing, this position is responsible for coordinating and supporting the Sourcing Team through all stages of the…
Added 57 mins ago
FR
Account Manager
Foresight Recruitment Group
Mississauga, ON
- $75,000 to $85,000 CAD / year
- Full-time
With a strong reputation for service excellence, professional development, and long-standing client partnerships, our client is focused on building high-performing teams that deliver…
Added 57 mins ago
EC
Senior Customer Success Manager
Esri Canada
Vancouver, BC
- $102,600 to $128,200 CAD / year
- Full-time
A day in the life of a Customer Success Manager at Esri Canada:
Added 1 hour ago
W
Senior Regional Business Administration Manager
Wellington-Altus
Toronto, ON
- Full-time
The Senior Regional Business Administration Manager will assist in developing and enforcing budgets, delegating tasks and tracking progress on projects, planning and organizing a calendar…
Added 1 hour ago
Senior Fullstack Developer (Python) - AI features team
AlayaCare
Montreal, QC
We are seeking a Senior Full Stack Developer to join our AlayaLabs team within the Data & Intelligence division. Reporting to the Engineering Manager, you will contribute to both frontend…
Added 1 hour ago
E
Senior Account Manager
Encircle
Kitchener, ON
- Full-time
4+ years in a quota-carrying, customer-facing role such as an account manager or account executive
Added 1 hour ago
BA
Project Manager - Higgs Audio (Toronto)
Boson AI
Toronto, ON
- Full-time
We are hiring a Project Manager to run Higgs Audio from research to release. You will plan and ship its releases, hold every release to a clear quality bar, decide which issues get fixed…
Added 1 hour ago
Manager, Revenue Management, Private Banking
Scotiabank
Toronto, ON
The Manager, Revenue Management, Private Banking supports revenue management initiatives across the Private Banking portfolio through the development and maintenance of profitability…
Added 1 hour ago
CS
Bilingual Culinary Manager (French and English)
Cogir Senior Living
Orleans, ON · Belcourt Retirement Residence
- Full-time
Coaching and Mentoring: We are committed to your ongoing growth and development. You will have the opportunity to work closely with our Regional and National teams, who will provide…
Added 1 hour ago
R
Senior Relationship Manager, Retail Financial Services
RBC
Montreal, QC
- Full-time
We are looking for a Senior Relationship Manager, Retail Financial Services to join our Automotive Finance team. In this strategic role, you will be responsible for developing and…
Added 1 hour ago
B
Mortgaga Specialist
BMO
Brampton, ON
- Full-time
Addresses customer service issues according to established parameters, escalating persistent or complex matters to more senior staff or other departments for resolution.
Added 1 hour ago
Project Manager
DOF
Paradise, NL
Participate in Business Development and tender preparation activities as instructed by General Manager;
Added 1 hour ago
I
Senior Account Manager
Innovex
Calgary, AB
- Full-time
Innovex Canada is seeking a commercially driven Senior Account Manager to grow revenue, expand market share, and strengthen customer relationships across the well construction and…
Added 1 hour ago
ST
Senior Product Manager
S4S Tech LLC
ON · Ontario, Canada
- Contract
The ideal candidate is a Senior Product Manager with at least 5 years of IT or digital services product management experience and a proven ability to lead large-scale transformation…
Added 2 hours ago
CC
Retail Store Manager
Canna Cabana
North Bay, ON
- $50,000 CAD / year
- Full-time
Our retail Cannabis Retail Store Manager (SM) at our North Bay, ON location is vital to delivering a distinctive shopping experience. The SM is primarily responsible for working…
Added 2 hours ago
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Senior Service Representative, Investment Operations
BMO
Toronto, ON · YNG
- Full-time
Collaborates in the development / implementation of new processes/systems and changes / improvements to existing systems and processes.

OLG

Senior Manager, Data & AI Technology

Sault Ste. Marie, ON, Canada
Toronto, ON, Canada
Foster Drive Office, Canada

Full-time

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Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 11, 2026
Posting language: English
Posted: Oct 28, 2026

Original job description

Range:

95,200.00 - 142,800.00 CAD

Job Description:

Sr. Manager, AI & Data Technology

We are ready to take this game to the next level and need someone passionate to be responsible for leading the team supporting the organization's enterprise analytics applications and Customer Data Platform, ensuring these technologies remain reliable, secure, supported, and aligned with business needs. The role oversees service delivery, platform operations, vendor and licensing relationships, user adoption, roadmap planning, and continuous improvement while developing team capabilities and maximizing the value of the organization's data and analytics technology investments.

YOUR ROLE IN THE GAME

Reporting to the Director, Data & AI Platforms and Technology, you will be empowered to:

PRIMARY ACCOUNTABILITIES

Oversee the operation, support, enhancement, and adoption of the Customer Data Platform, ensuring trusted customer data is available to support analytics, marketing, customer insights, and business decision-making.
Lead the strategy, operations, support, and lifecycle management of enterprise analytics and customer data technologies, including Power BI, Alteryx, ArcGIS, IBM WatsonX, RecordPoint, the Customer Data Platform (Treasure AI), and associated services. Ensure platforms are secure, reliable, available, and meet business and service standards, with trusted customer data supporting analytics, marketing, customer insights, and decision-making.
Develop and deliver technology roadmaps, enhancements, and continuous improvements that modernize capabilities, strengthen service quality, increase adoption, and maximize business value. Manage vendor relationships, licensing, support contracts, renewals, escalations, and technology investments to keep services supported, cost-effective, and aligned with evolving organizational needs.
Lead, coach, mentor, and develop a team of Data Technology Specialists, setting clear priorities and performance expectations while supporting technical growth and fostering an inclusive, collaborative, service-oriented team culture.

SECONDARY ACCOUNTABILITIES

Ensure supported technologies meet organizational security, privacy, information governance, records management, and regulatory requirements through effective controls, processes, and oversight.
Collaborate with business partners, technology teams, vendors, and leaders to understand priorities and align technology capabilities with business objectives. Establish, monitor, and share service performance indicators, adoption measures, and platform usage reports to inform decisions and continuous service improvement.
Support budgeting, forecasting, software license optimization, workforce planning, and resource allocation to make effective use of technology investments and operational resources.

PEOPLE LEADERSHIP ACCOUNTABILITIES

Inspire and empower team members to achieve organizational goals, model OLG’s values and leadership competencies, and create opportunities for others to lead. Foster an inclusive culture that welcomes diverse perspectives, open communication, collaboration, and idea sharing.
Coach and mentor team members, set clear goals and expectations, and support performance, career development, and a positive employee experience. Create individual development plans, connect people with learning opportunities and practical resources, and provide guidance on organizational processes and navigating uncertainty.
Provide operational direction, allocate work to align with team objectives and individual capabilities, and monitor quality and results. Partner with People and Culture on recruitment, interviews, assessments, recognition, promotion, and performance management, ensuring resourcing decisions support departmental priorities, manage costs, and deliver value for the Province of Ontario.

WHAT YOU BRING TO THE GAME

Education & Experience:

A university degree in Computer Science, Information Technology, Software Engineering, Data Engineering, Information Systems, or a related discipline, with 7+ years of progressive experience supporting, administering, managing, or leading enterprise data, analytics, customer data, information management, or technology platforms. Relevant certifications, such as ITIL, Microsoft Azure, or analytics, service management, or leadership certifications, are an asset.
Advanced knowledge of enterprise analytics, business intelligence, customer data, information management, and AI-enabled platforms, with experience managing technologies across reporting, geospatial, advanced analytics, AI, and customer data. Knowledge of Power BI, Alteryx, ArcGIS, IBM WatsonX, RecordPoint, and Customer Data Platforms (CDPs), including customer intelligence, segmentation, and identity resolution, supported by an understanding of APIs, cloud services, SaaS, authentication, integration, and interoperability. Experience managing CDPs, customer data ecosystems, marketing technology, or other customer-centric solutions is a strong asset.
Advanced knowledge of enterprise application support, service delivery, platform administration, user enablement, and IT service management, including incident, problem, change, release, availability, and service level management. Experience leading support for business-critical platforms and establishing operational standards, governance, and performance measurement, with knowledge of data quality, metadata, information lifecycles, records management, security, identity and access management, privacy, compliance, and risk. Experience implementing or overseeing related governance and audit controls.
Knowledge of product management and experience developing business-aligned technology roadmaps, prioritizing enhancements, enabling features, managing upgrades and change, and planning technology lifecycles. Experience collaborating with business partners, data and analytics teams, infrastructure and security teams, architects, and vendors, using service reporting, adoption, utilization, customer satisfaction, and operational KPIs to strengthen engagement, demonstrate value, and drive continuous improvement.
Knowledge of organizational leadership and experience leading, coaching, mentoring, and developing technical teams, including performance management, succession and workforce planning, capability development, employee engagement, and resource allocation. Knowledge and experience managing vendors, supplier performance, software licensing, procurement, support agreements, contracts and renewals, budgets, operational expenditures, technology investments, and costs.

Relevant Skills:

Ability to design, build, secure, operate, and monitor scalable, reliable data pipelines, data stores, and real-time processing systems; develop data models and diagrams; and deploy, configure, integrate, and optimize infrastructure and interfaces across physical, virtual, and cloud environments.
Ability to manage technology services and the technical, administrative, and operational support of live applications to meet organizational needs. Guide products and services through their full lifecycle, from inception to retirement, and manage production releases in alignment with business objectives and compliance standards.
Ability to build effective relationships with colleagues, customers, suppliers, and partners, bring together diverse perspectives and objectives, and foster collaboration throughout delivery to meet user and customer needs. Align supplier performance with sourcing strategies while balancing cost, efficiency, and service quality.
Ability to investigate complex issues, identify root causes and impacts, evaluate options, and make informed decisions in collaboration with relevant experts. Apply technical and professional principles across varied and unpredictable situations and influence key decisions within your area of responsibility.
Ability to work independently under broad direction, define and delegate tasks, and allocate and manage resources to deliver team and project objectives within agreed operational and budget requirements. Support team members’ professional development in line with their career goals and organizational needs.

Licenses, Registrations, Certificates:

AGCO Category 1 Gaming Assistant Registration (Initiated at offer stage - employment is conditional upon obtaining and maintaining this license)

BENEFITS OF JOINING THE WINNING TEAM

Group Benefits Plan: Comprehensive, employer-paid group benefits coverage.
Variable Pay Program: Participation in a performance-based incentive plan that recognizes organizational and individual achievements.
Public Service Pension Plan: Participation in a highly desirable defined benefit pension plan.
Paid Time-Off: Competitive paid time-off provisions to support work-life balance and well-being.
Growth Focus: Become your best self with comprehensive support for your professional development.
Equity, diversity, and inclusion: Core to OLG’s culture, empowering employees to bring their authentic selves and make a meaningful impact across Ontario.

To learn more about our organization and other opportunities visit our career site.

We look forward to hearing from you, interested applicants please apply online by November 10, 2026.

Please Note: Unless otherwise specified, all positions are required to work fully onsite.

OLG is an equal opportunity employer. We are committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. Please contact Human Resources at careers@olg.ca if you require accommodation at any time throughout the hire process.

We welcome applicants from all backgrounds and experiences. If you bring relevant skills and a willingness to learn, we encourage you to apply - even if you don’t meet every listed qualification. We sincerely appreciate your interest; while we are unable to contact everyone, those selected for the next steps will be notified.

We thank you for your interest in this opportunity; however only those individuals selected for an interview will be contacted.

Personal information is collected by the Ontario Lottery & Gaming Corporation (OLG) and/or its third party service provider(s) under the authority of the Ontario Lottery and Gaming Corporation Act, 1999, SO 1999, c 12, Sch L and the Employment Standards Act, 2000, S.O. 2000, c. 41 (as amended) and will be used for the purpose of determining qualifications for employment with OLG and for recruitment modernization initiatives. The information will be managed in accordance with all applicable laws, OLG’s Protection of Privacy Policy (the Policy) and related policies and procedures. For any questions about this collection, please contact careers@olg.ca, 800-70 Foster Drive, Sault Ste. Marie, ON, P6A 6V2.

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More about this job

Responsibilities

Lead the strategy, operations, support, lifecycle management, and adoption of enterprise analytics and customer data platforms, ensuring they are secure, reliable, and aligned with business needs. Manage and develop the Data Technology Specialists team, vendor relationships, technology roadmaps, service performance, and continuous improvement.

Requirements

A university degree in computer science, information technology, software engineering, data engineering, information systems, or a related discipline, plus at least seven years of progressive experience supporting or leading enterprise data, analytics, customer data, information management, or technology platforms. Candidates should bring advanced knowledge of analytics and customer data technologies, IT service delivery, governance and compliance, product roadmaps, vendor and budget management, and technical team leadership.

Skills

Enterprise Analytics Platform Management
Business Intelligence
Data Governance
IT Service Management
Vendor and Licensing Management
Technology Roadmap Planning
Platform Operations and Support
Security and Privacy Compliance
Team Leadership and Coaching
Budgeting and Resource Allocation
Product Lifecycle Management
Stakeholder Collaboration
Incident and Change Management
Data Quality and Information Management

Benefits

Employer-Paid Group Benefits
Performance-Based Incentive Plan
Defined Benefit Pension Plan
Paid Time Off
Professional Development Support

Visa sponsorship

Not detected in the job text

Keywords

Power BI
Alteryx
ArcGIS
IBM WatsonX
RecordPoint
Treasure AI
Customer Data Platform
Customer Data Platforms
Business Intelligence
Enterprise Analytics
ITIL
Microsoft Azure
Data Governance
Information Management
Data Quality
Metadata
Records Management
Identity and Access Management
Privacy Compliance
Cloud Services
SaaS
APIs
Data Integration
Incident Management
Problem Management
Change Management
Release Management
Service Level Management
Vendor Management
Technology Roadmaps

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