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Added 11 mins ago
CP
Senior Manager, Cybersecurity Operations & Vulnerability Management
CAAT Pension Plan
Toronto, ON · Head Office
- Full-time
Reporting to the Senior Director, Cybersecurity Operations and Vulnerability Management, the Senior Manager, Security Operations & Vulnerability Management leads CAAT’s enterprise security…
Added 11 mins ago
Junior Graphic Designer
Northland Properties
Vancouver, BC
Reporting to the Senior Brand Designer, you’ll work closely with our Brand Marketing and Loyalty teams to support marketing campaigns, promotions, property-level initiatives, and day-to-day…
Added 11 mins ago
Loyalty & Guest Feedback Coordinator
Northland Properties
Vancouver, BC
…external partners across various organizational levels, including senior management, operational teams, and marketing…
Added 11 mins ago
D
Senior Architectural Contract Construction Administrator
DIALOG
Prince George, BC
- Full-time
DIALOG is seeking an experienced Senior Architectural Contract Construction Administrator to provide site-based architectural leadership for the University Hospital of Northern British…
Added 12 mins ago
S
Senior Construction Contract Administrator
Stantec
Calgary, AB
- Full-time
We have several projects in Alberta that require a Senior Construction Contract Administrator to join our award-winning team.
Added 12 mins ago
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Senior Manager, Environment Health and Safety
DECIEM | THE ABNORMAL BEAUTY COMPANY
Toronto, ON · Etobicoke, ON
- Full-time
…serving as the primary liaison with regulatory bodies. The Senior Manager drives a culture of safety and supports operational excellence through accident and injury prevention,…
Added 12 mins ago
SC
Chef de Projet Electronique (Senior)
SII Canada
Montreal, QC
- Full-time
Our client, a recognized player in the space industry, is seeking an experienced project management professional to contribute to the coordination of projects involving complex electronic…
Added 12 mins ago
LS
Research Scientist
LeverageTek Staffing Solutions
Ottawa, ON
- Full-time
LeverageTek is actively seeking a Senior Research Scientist for a permanent, full-time position with its Ottawa-based customer.
Added 12 mins ago
TC
IAM Governance, Policy & Compliance Specialist
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Montreal, QC
- Full-time
Strong ability to engage with technical and non-technical stakeholders, including senior management.
Added 26 mins ago
T
Senior IT Developer
TD
Toronto, ON
- Full-time
Leads the creation of a comprehensive end-to-end detailed solution with overall accountability for the technical design and delivery of the System Design Specification (SDS) and is largely…
Added 26 mins ago
C
Consultant, Process Engineering
CIBC
Toronto, ON
- Full-time
…introducing new ways of working. Your exemplary project and change management and technical skills will be essential in implementing enhancements to existing processes, ensuring successful…
Added 26 mins ago
C
Sr. Project Coordinator, IT
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Toronto, ON
- Full-time
As a member of CIBC’s team, the Senior Project Coordinator, IT is responsible for tracking, monitoring, and following up on requests for information received by a team. The role makes…
Added 41 mins ago
Senior Hydrogeologist
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Added 41 mins ago
Manager, Underwriting - Programs & Operations - WSI
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Toronto, ON · North York - Toronto, ON (Hybr, ON
The Manager, Underwriting – Programs & Operations leads underwriting, portfolio management, reinsurance coordination and operations for the Programs division. The role ensures business…
Added 41 mins ago
Programmer Analyst Advisory(Mainframe Developer)
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The Senior Mainframe Developer is responsible for the design, development, maintenance, and support of Commercial Lending applications. The successful candidate will work closely with…
Added 41 mins ago
Senior Manager, Learning Design & Delivery - Toronto, ON
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Added 41 mins ago
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Added 41 mins ago
Global Mobility - Expatriate Tax - Manager - Vancouver
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…client relationships, oversee complex engagements, provide technical leadership across jurisdictions, and coach and develop team members. This role offers the opportunity to deepen your…
Added 41 mins ago
Global Mobility - Expatriate Tax - Senior Manager - Toronto
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Contribute to the national education program by preparing and/or delivering tax technical material
Added 42 mins ago
AA
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Write structural substantiation reports that meet program technical requirements and certifying authority requirements (TCCA/FAA/EASA).
Added 56 mins ago
MH
Senior Growth Marketing Manager
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- Full-time
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Strong content creation, storytelling, analytical, and project management skills, with the ability to translate technical solutions into business value.
Added 56 mins ago
KC
Data & AI Alliance Executive
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Utilize CRM systems and analytics tools to track pipeline metrics, forecast revenue, and report progress to senior management.
Added 56 mins ago
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Directeur(trice) sénior des ventes et marketing-Senior Director of Sales and Marketing
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Added 1 hour ago
Director, Product & Margin
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…access to over 4,000 global suppliers, we provide specialized technical services, innovative business solutions, and connected solutions through the strategic use of technology and…
Added 1 hour ago
Customer Service Representative
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Pension Matching Program - Invest in your future with each pay cheque through our Defined Contribution Pension Plan and we will match your contribution (up to 3% of your salary).

OLG

Senior Manager, Data & AI Technology

Sault Ste. Marie, ON, Canada
Toronto, ON, Canada
Foster Drive Office, Canada

Full-time

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Job details

Job type: Full-time
Apply by: Nov 11, 2026
Posting language: English
Posted: Oct 28, 2026

Original job description

Range:

95,200.00 - 142,800.00 CAD

Job Description:

Sr. Manager, AI & Data Technology

We are ready to take this game to the next level and need someone passionate to be responsible for leading the team supporting the organization's enterprise analytics applications and Customer Data Platform, ensuring these technologies remain reliable, secure, supported, and aligned with business needs. The role oversees service delivery, platform operations, vendor and licensing relationships, user adoption, roadmap planning, and continuous improvement while developing team capabilities and maximizing the value of the organization's data and analytics technology investments.

YOUR ROLE IN THE GAME

Reporting to the Director, Data & AI Platforms and Technology, you will be empowered to:

PRIMARY ACCOUNTABILITIES

Oversee the operation, support, enhancement, and adoption of the Customer Data Platform, ensuring trusted customer data is available to support analytics, marketing, customer insights, and business decision-making.
Lead the strategy, operations, support, and lifecycle management of enterprise analytics and customer data technologies, including Power BI, Alteryx, ArcGIS, IBM WatsonX, RecordPoint, the Customer Data Platform (Treasure AI), and associated services. Ensure platforms are secure, reliable, available, and meet business and service standards, with trusted customer data supporting analytics, marketing, customer insights, and decision-making.
Develop and deliver technology roadmaps, enhancements, and continuous improvements that modernize capabilities, strengthen service quality, increase adoption, and maximize business value. Manage vendor relationships, licensing, support contracts, renewals, escalations, and technology investments to keep services supported, cost-effective, and aligned with evolving organizational needs.
Lead, coach, mentor, and develop a team of Data Technology Specialists, setting clear priorities and performance expectations while supporting technical growth and fostering an inclusive, collaborative, service-oriented team culture.

SECONDARY ACCOUNTABILITIES

Ensure supported technologies meet organizational security, privacy, information governance, records management, and regulatory requirements through effective controls, processes, and oversight.
Collaborate with business partners, technology teams, vendors, and leaders to understand priorities and align technology capabilities with business objectives. Establish, monitor, and share service performance indicators, adoption measures, and platform usage reports to inform decisions and continuous service improvement.
Support budgeting, forecasting, software license optimization, workforce planning, and resource allocation to make effective use of technology investments and operational resources.

PEOPLE LEADERSHIP ACCOUNTABILITIES

Inspire and empower team members to achieve organizational goals, model OLG’s values and leadership competencies, and create opportunities for others to lead. Foster an inclusive culture that welcomes diverse perspectives, open communication, collaboration, and idea sharing.
Coach and mentor team members, set clear goals and expectations, and support performance, career development, and a positive employee experience. Create individual development plans, connect people with learning opportunities and practical resources, and provide guidance on organizational processes and navigating uncertainty.
Provide operational direction, allocate work to align with team objectives and individual capabilities, and monitor quality and results. Partner with People and Culture on recruitment, interviews, assessments, recognition, promotion, and performance management, ensuring resourcing decisions support departmental priorities, manage costs, and deliver value for the Province of Ontario.

WHAT YOU BRING TO THE GAME

Education & Experience:

A university degree in Computer Science, Information Technology, Software Engineering, Data Engineering, Information Systems, or a related discipline, with 7+ years of progressive experience supporting, administering, managing, or leading enterprise data, analytics, customer data, information management, or technology platforms. Relevant certifications, such as ITIL, Microsoft Azure, or analytics, service management, or leadership certifications, are an asset.
Advanced knowledge of enterprise analytics, business intelligence, customer data, information management, and AI-enabled platforms, with experience managing technologies across reporting, geospatial, advanced analytics, AI, and customer data. Knowledge of Power BI, Alteryx, ArcGIS, IBM WatsonX, RecordPoint, and Customer Data Platforms (CDPs), including customer intelligence, segmentation, and identity resolution, supported by an understanding of APIs, cloud services, SaaS, authentication, integration, and interoperability. Experience managing CDPs, customer data ecosystems, marketing technology, or other customer-centric solutions is a strong asset.
Advanced knowledge of enterprise application support, service delivery, platform administration, user enablement, and IT service management, including incident, problem, change, release, availability, and service level management. Experience leading support for business-critical platforms and establishing operational standards, governance, and performance measurement, with knowledge of data quality, metadata, information lifecycles, records management, security, identity and access management, privacy, compliance, and risk. Experience implementing or overseeing related governance and audit controls.
Knowledge of product management and experience developing business-aligned technology roadmaps, prioritizing enhancements, enabling features, managing upgrades and change, and planning technology lifecycles. Experience collaborating with business partners, data and analytics teams, infrastructure and security teams, architects, and vendors, using service reporting, adoption, utilization, customer satisfaction, and operational KPIs to strengthen engagement, demonstrate value, and drive continuous improvement.
Knowledge of organizational leadership and experience leading, coaching, mentoring, and developing technical teams, including performance management, succession and workforce planning, capability development, employee engagement, and resource allocation. Knowledge and experience managing vendors, supplier performance, software licensing, procurement, support agreements, contracts and renewals, budgets, operational expenditures, technology investments, and costs.

Relevant Skills:

Ability to design, build, secure, operate, and monitor scalable, reliable data pipelines, data stores, and real-time processing systems; develop data models and diagrams; and deploy, configure, integrate, and optimize infrastructure and interfaces across physical, virtual, and cloud environments.
Ability to manage technology services and the technical, administrative, and operational support of live applications to meet organizational needs. Guide products and services through their full lifecycle, from inception to retirement, and manage production releases in alignment with business objectives and compliance standards.
Ability to build effective relationships with colleagues, customers, suppliers, and partners, bring together diverse perspectives and objectives, and foster collaboration throughout delivery to meet user and customer needs. Align supplier performance with sourcing strategies while balancing cost, efficiency, and service quality.
Ability to investigate complex issues, identify root causes and impacts, evaluate options, and make informed decisions in collaboration with relevant experts. Apply technical and professional principles across varied and unpredictable situations and influence key decisions within your area of responsibility.
Ability to work independently under broad direction, define and delegate tasks, and allocate and manage resources to deliver team and project objectives within agreed operational and budget requirements. Support team members’ professional development in line with their career goals and organizational needs.

Licenses, Registrations, Certificates:

AGCO Category 1 Gaming Assistant Registration (Initiated at offer stage - employment is conditional upon obtaining and maintaining this license)

BENEFITS OF JOINING THE WINNING TEAM

Group Benefits Plan: Comprehensive, employer-paid group benefits coverage.
Variable Pay Program: Participation in a performance-based incentive plan that recognizes organizational and individual achievements.
Public Service Pension Plan: Participation in a highly desirable defined benefit pension plan.
Paid Time-Off: Competitive paid time-off provisions to support work-life balance and well-being.
Growth Focus: Become your best self with comprehensive support for your professional development.
Equity, diversity, and inclusion: Core to OLG’s culture, empowering employees to bring their authentic selves and make a meaningful impact across Ontario.

To learn more about our organization and other opportunities visit our career site.

We look forward to hearing from you, interested applicants please apply online by November 10, 2026.

Please Note: Unless otherwise specified, all positions are required to work fully onsite.

OLG is an equal opportunity employer. We are committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. Please contact Human Resources at careers@olg.ca if you require accommodation at any time throughout the hire process.

We welcome applicants from all backgrounds and experiences. If you bring relevant skills and a willingness to learn, we encourage you to apply - even if you don’t meet every listed qualification. We sincerely appreciate your interest; while we are unable to contact everyone, those selected for the next steps will be notified.

We thank you for your interest in this opportunity; however only those individuals selected for an interview will be contacted.

Personal information is collected by the Ontario Lottery & Gaming Corporation (OLG) and/or its third party service provider(s) under the authority of the Ontario Lottery and Gaming Corporation Act, 1999, SO 1999, c 12, Sch L and the Employment Standards Act, 2000, S.O. 2000, c. 41 (as amended) and will be used for the purpose of determining qualifications for employment with OLG and for recruitment modernization initiatives. The information will be managed in accordance with all applicable laws, OLG’s Protection of Privacy Policy (the Policy) and related policies and procedures. For any questions about this collection, please contact careers@olg.ca, 800-70 Foster Drive, Sault Ste. Marie, ON, P6A 6V2.

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More about this job

Responsibilities

Lead the strategy, operations, support, lifecycle management, and adoption of enterprise analytics and customer data platforms, ensuring they are secure, reliable, and aligned with business needs. Manage and develop the Data Technology Specialists team, vendor relationships, technology roadmaps, service performance, and continuous improvement.

Requirements

A university degree in computer science, information technology, software engineering, data engineering, information systems, or a related discipline, plus at least seven years of progressive experience supporting or leading enterprise data, analytics, customer data, information management, or technology platforms. Candidates should bring advanced knowledge of analytics and customer data technologies, IT service delivery, governance and compliance, product roadmaps, vendor and budget management, and technical team leadership.

Skills

Enterprise Analytics Platform Management
Business Intelligence
Data Governance
IT Service Management
Vendor and Licensing Management
Technology Roadmap Planning
Platform Operations and Support
Security and Privacy Compliance
Team Leadership and Coaching
Budgeting and Resource Allocation
Product Lifecycle Management
Stakeholder Collaboration
Incident and Change Management
Data Quality and Information Management

Benefits

Employer-Paid Group Benefits
Performance-Based Incentive Plan
Defined Benefit Pension Plan
Paid Time Off
Professional Development Support

Visa sponsorship

Not detected in the job text

Keywords

Power BI
Alteryx
ArcGIS
IBM WatsonX
RecordPoint
Treasure AI
Customer Data Platform
Customer Data Platforms
Business Intelligence
Enterprise Analytics
ITIL
Microsoft Azure
Data Governance
Information Management
Data Quality
Metadata
Records Management
Identity and Access Management
Privacy Compliance
Cloud Services
SaaS
APIs
Data Integration
Incident Management
Problem Management
Change Management
Release Management
Service Level Management
Vendor Management
Technology Roadmaps

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