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Added 12 mins ago
Customer Account Manager - Bilingual
ASSA ABLOY
ON · Woodbridge, ON
Are you fluent in French and English and passionate about providing an exceptional customer experience? Do you enjoy building strong customer relationships, solving problems, and working…
Added 12 mins ago
UH
Epic Application Analyst - Patient Flow
University Health Network
Toronto, ON
- Full-time
Provides customer service in the form of end-user meetings (clinical or business); attends and/or facilitates monthly established end-user meetings or ad hoc meetings;
Added 26 mins ago
WB
Office equipment sales representative - wholesale (non-technical)
Wilson's Business Solutions
Dryden, ON
- $50,000 to $85,000 CAD / year
- Full-time
- On-site
Added 27 mins ago
H
Directeur adjoint - Service technique Hilton Québec
Hilton
Quebec, QC
- Full-time
Relevant du Directeur du service technique, la personne en poste coordonne les activités quotidiennes d’entretien et veille au bon fonctionnement des installations de l’hôtel. Elle…
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Lab Technical Assistant (BCGEU)
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…commitment to our core values of caring, agility, teamwork, and a customer-centered approach. As part of this commitment, LifeLabs prioritizes the ongoing development of our diversity,…
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You listen to customers’ needs to provide exceptional customer service;
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ASSISTANT MANAGER
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JUNIOR ASSISTANT MANAGER
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Keep the store running smoothly and ensure your team provides outstanding customer service;
Added 27 mins ago
SEASONAL ASSOCIATE
Boutique La Vie En Rose
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You listen to customers’ needs to provide exceptional customer service;
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Graphic Designer (Full Time)
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Toronto, ON · North York, ON
- Full-time
People skills: Exemplary interpersonal and customer service skills; positive, team-focused attitude and demonstrated success liaising with stakeholders at all levels of the organization and…
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KEY HOLDER
Boutique La Vie En Rose
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SALES ASSOCIATE
Boutique La Vie En Rose
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SEASONAL ASSOCIATE
Boutique La Vie En Rose
Burlington, ON
You listen to customers’ needs to provide exceptional customer service;
Added 27 mins ago
Counter Sales Representative, Plumbing and Heating Products, Oakville
Independent Mechanical Supply Inc.
Oakville, ON
…Representative. This role requires the flexibility to serve our diverse customer base across all product lines but a background in HVAC products is an asset. As part of our team, you'll…
Added 27 mins ago
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Technical Analyst, Halifax
J.D. Irving, Limited
Moncton, NB
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As a Technical Analyst, delivering exceptional customer service that exceeds expectations is top of mind. In this agile and collaborative position, you will competently assist with deskside…
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Added 27 mins ago
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Administrative Assistant / Office Administrator - Bank/Finance
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1–4 years of administrative/customer service-related experience.
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Sustainable Energy Advisor - GTA
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- Full-time
…sustainability goals through innovative solutions and exceptional customer…
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Added 27 mins ago
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Services and Solutions Sales Executive - Konica Minolta Business Solutions
Konica Minolta Business Solutions U.S.A., Inc.
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- $62,800 to $90,276 CAD / year
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…subject matter expert relative to the Solutions, and Professional Service strategies of the Konica Minolta Business Solutions - Direct division. The SSE is a dedicated pre-sales…
Added 27 mins ago
KM
Services and Solutions Sales Executive - Konica Minolta Business Solutions
Konica Minolta Business Solutions U.S.A., Inc.
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- Full-time
…subject matter expert relative to the Solutions, and Professional Service strategies of the Konica Minolta Business Solutions - Direct division. The SSE is a dedicated pre-sales…
Added 27 mins ago
AR
Technical Service Specialist (Paint)
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- Full-time
The Technical Service Representative will coordinate coating product demonstrations, assist with new customer conversion installations in collaboration with our Service Representatives and…
Added 27 mins ago
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The Technical Solutions Manager (Network Solutions Architect) is responsible for designing, validating, implementing, and transitioning network technologies and services from project…

Oliver & Bonacini

Assistant General Manager - Aera

Toronto, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Posting language: English
Posted: Oct 28, 2026

Original job description

Company Description

Located on the 38th floor of The Well, Aera is an upscale flagship restaurant featuring a cocktail bar, sushi counter, and a luxuriously appointed dining room and rooftop terrace with sweeping views of the city. Inspired by 21st-century American cuisine, the menu showcases a seasonal raw bar, a refined selection of steaks and chops, and creative interpretations of classic comfort food. At Aera, every detail is designed to deliver a memorable dining experience. Our team is committed to polished, attentive, and intuitive hospitality at every touchpoint, ensuring each guest feels seamlessly cared for from arrival to departure.

What's in it for you?

Competitive salary
Paid vacation, sick, and personal days
Gratuity sharing
Health, Dental and Visions benefits with Enhanced Mental Health Coverage
Discounted gym membership and Employee Assistance Program
Group Life & Disability Insurance
Management Clothing Reimbursement
Monthly dining allowance for all O&B locations
50% Dining Discount for all O&B locations
RRSP Matching
Tuition Reimbursement
O&B is one of Canada’s largest hospitality companies with many internal career opportunities. We have restaurants, food halls, and catering teams in Alberta, Ontario, Quebec, and Nova Scotia.

Job Description

Joining Aera means becoming part of an extraordinary team dedicated to delivering exceptional hospitality and unforgettable guest experiences. Reporting to the General Manager, the Assistant General Manager plays a key leadership role in all aspects of restaurant operations. Working closely with both Front of House and Back of House teams, you will help build and develop high-performing teams, uphold our standards and operating procedures, and drive operational excellence. Through professional, enthusiastic leadership and a commitment to hospitality, you will contribute to what sets Aera apart - creating a warm, welcoming, and truly memorable experience for every guest.

The Day to Day:

You enthusiastically communicate the restaurants vision to all team members and lead by example.
You embody the O&B values daily and inspires the team with his/her exciting vision for the future
You’re able to regularly monitors and achieves the O&B points of technical service and points of details
You’re strong suit is building and maintaining relationships with guests, team members and senior management alike
You understand how to create, foster and maintain a rave worthy bar program.
You are have high personal integrity, business ethics and take every opportunity to promote the restaurant
You’ve got a keen eye for talent and conduct recruitment selection, training and development initiatives as well as performance management and employee coaching
You apply and uses conflict resolution and problem solving skills and inspire others to do the same
You’ve got a savvy business acumen and assists with the tracking of sales, invoicing, and managing inventory
You conduct and also coach your management team to host well informed briefings with service staff prior to each function or service
You have a strong grasp or service needs experience and schedule accordingly

Qualifications

2–3 years of leadership experience in a high-volume, upscale hospitality environment, with previous management experience preferred.
An inspiring and seasoned hospitality professional with a passion for creating exceptional guest experiences.
A proactive problem-solver who is always looking for more effective and efficient ways of working.
Results-driven, with the ability to set goals, drive performance, and motivate your team to continuously raise the bar.
A collaborative leader who understands that great teams achieve more together.
Exceptionally organized, with strong attention to detail and the ability to think quickly and adapt in a fast-paced environment.
Committed to personal and professional growth, with a desire to take advantage of the learning and development opportunities we offer.
Strong communication and interpersonal skills, with the ability to build relationships with guests, team members, and stakeholders alike.

Additional Information

This is a current vacancy

Salary: $55,000 - $68,000

AI Disclosure
To ensure a fair and efficient recruitment process, some aspects of candidate screening may be conducted using AI software. All assessments and outcomes are reviewed by our hiring team to provide thoughtful, personalized consideration. We are committed to transparency and respect, ensuring a welcoming experience for every candidate.

Accessibility & Accommodation
Oliver & Bonacini is committed to providing an inclusive recruitment process. If you require accommodation or support during any stage of the hiring process, please let us know. We will work with you to ensure your needs are met in a respectful and timely manner.

Equity, Diversity & Inclusion

We value and embrace diversity in all forms and encourage applicants from all backgrounds to apply. Our recruitment practices are designed to ensure fairness, equity, and opportunity for every candidate.

Compensation: CAD 55000 - CAD 68000 - yearly

Apply About employer

More about this job

Responsibilities

Lead restaurant operations alongside the General Manager, working with front- and back-of-house teams to uphold service standards and deliver exceptional guest experiences. Develop and coach employees, support recruitment and performance management, oversee service briefings and scheduling, and assist with sales, invoicing, and inventory.

Requirements

Requires 2–3 years of leadership experience in a high-volume, upscale hospitality environment; previous management experience is preferred. Candidates should bring strong communication, organization, problem-solving, and relationship-building skills, along with a collaborative, results-driven approach to hospitality.

Skills

Restaurant Operations
Hospitality Leadership
Team Building
Guest Relations
Front-of-House Operations
Back-of-House Operations
Recruitment
Training and Development
Performance Management
Employee Coaching
Conflict Resolution
Problem-Solving
Sales Tracking
Inventory Management
Scheduling
Bar Program Management

Benefits

Paid Vacation
Paid Sick Days
Paid Personal Days
Gratuity Sharing
Health Insurance
Dental Insurance
Vision Insurance
Enhanced Mental Health Coverage
Discounted Gym Membership
Employee Assistance Program
Group Life Insurance
Disability Insurance
Management Clothing Reimbursement
Monthly Dining Allowance
Employee Dining Discount
RRSP Matching
Tuition Reimbursement

Visa sponsorship

Not detected in the job text

Keywords

Restaurant Operations
Upscale Hospitality
Guest Experience
Front of House
Back of House
Technical Service Standards
Bar Program
Recruitment
Employee Selection
Training and Development
Performance Management
Employee Coaching
Conflict Resolution
Problem-Solving
Sales Tracking
Invoicing
Inventory Management
Service Briefings
Staff Scheduling
Team Leadership
Operational Excellence

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