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Oliver & Bonacini

Host & Server Assistant - The Joneses

Toronto, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 27, 2026
Posting language: English
Posted: Oct 28, 2026

Original job description

Company Description

A vibrant, modern neighbourhood favourite with bold, creative plates and lively service. Joining us means stepping into a world infused with retro charm - think upbeat energy, and a touch of playful sophistication. You’ll collaborate with a dynamic team, navigate a lively environment, and deliver memorable dining experiences that keep guests coming back for more. Perfect for hospitality professionals who thrive on creativity, excitement, and a spirited, nostalgic vibe in every shift.

What's in it for you?

Gratuities
Comprehensive health, dental, and vision benefits, including enhanced mental health coverage
Discounted gym membership
Access to our Employee Assistance Program for confidential support
50% dining discount at all O&B restaurants for you and up to three guests
Employee Referral Program
Join one of Canada’s leading hospitality companies, where a wide range of exciting internal career opportunities await!

Job Description

Reporting to the Front of House Management Team, the Host & Server Assistant is often the first and last person our guests meet, and plays a key role in keeping service running smoothly. On the host side, you’ll welcome guests warmly, manage reservations and seating, and keep the flow of the dining room balanced. On the floor, you’ll support Servers by making sure every table is set to standard, clean and complete. You’ll also help run food and monitor quality to meet O&B presentation standards. You’ll need a high level of floor awareness and a strong knowledge of our food and beverage offerings.

The day to day:

Host

Greet guests warmly as they arrive and thank them as they leave, creating a memorable first and last impression
Manage reservations, the waitlist and walk-ins using the reservation system
Seat guests and balance sections, working with Servers and the management team to maximize seating and pace the dining room
Answer phone calls, emails and guest inquiries about reservations, hours, menus and special events
Keep the host stand, entrance and waiting area clean, organized and welcoming
Manage coat check, if applicable

Server Assistant

Inspect all tables for proper mise en place, cleanliness and completeness
Assist with food running, making sure plates reach the right guest without auctioning
Monitor food quality and presentation standards
Practice a high level of floor awareness, clearing and resetting tables as required
Keep sections and service areas clean, organized and free of clutter
Make sure condiments are pre-portioned and fridges are stocked with milk, cream, butter, etc.
Empty garbage, change liner bags and dispose of garbage and recycling properly

All shifts

Answer guest questions about food, beverages, wine and other restaurant services when needed
Pass any guest comments or requests on to Servers to ensure a positive, memorable experience
Follow all food safety standards and procedures
Perform other duties as assigned or required

Qualifications

Smart Serve Certification (required)
Previous host, server assistant or front of house experience in a fast-paced restaurant is an asset
A warm, welcoming and professional presence with guests
Strong verbal communication skills, in person and on the phone
High attention to detail
Strong organizational skills, with the ability to prioritize and multitask
Ability to take direction and work well as part of a team
Ability to stay calm under pressure in a fast-paced environment
A sense of professional urgency and momentum throughout service
Strong knowledge of food and beverage, or a willingness to learn our menu inside and out
Experience with reservation systems such as OpenTable or Resy is an asset
Flexible availability, including evenings, weekends and holidays
Part time position
Ability to stand and walk for extended periods
Ability to lift 25–35 lbs
Legally eligible to work in Canada

Additional Information

This is a current vacancy.

Hourly wage: $17.95 + shared gratuities

AI Disclosure
To ensure a fair and efficient recruitment process, some aspects of candidate screening may be conducted using AI software. All assessments and outcomes are reviewed by our hiring team to provide thoughtful, personalized consideration. We are committed to transparency and respect, ensuring a welcoming experience for every candidate.

Accessibility & Accommodation
Oliver & Bonacini is committed to providing an inclusive recruitment process. If you require accommodation or support during any stage of the hiring process, please let us know. We will work with you to ensure your needs are met in a respectful and timely manner.

Equity, Diversity & Inclusion

We value and embrace diversity in all forms and encourage applicants from all backgrounds to apply. Our recruitment practices are designed to ensure fairness, equity, and opportunity for every candidate.

Compensation: up to CAD 17.95 - hourly

Apply About employer

More about this job

Responsibilities

The Host & Server Assistant manages guest arrivals, reservations, and seating while ensuring the dining room flow remains balanced. They also support servers by maintaining table cleanliness, running food, and ensuring service standards are met throughout the shift.

Requirements

Candidates must hold a valid Smart Serve Certification and possess strong verbal communication and organizational skills. Previous experience in a fast-paced restaurant environment is considered an asset for this role.

Skills

Customer service
Reservation management
Communication
Multitasking
Food safety
Floor awareness
Organization
Problem solving
Teamwork
Attention to detail
Interpersonal skills
Time management

Benefits

Gratuities
Health benefits
Dental benefits
Vision benefits
Mental health coverage
Discounted gym membership
Employee Assistance Program
Dining discount

Visa sponsorship

Not detected in the job text

Keywords

Smart Serve Certification
OpenTable
Resy
Front of House
Hospitality
Customer Service
Reservation System
Food Safety
Mise en place
Restaurant Operations
Guest Relations
Table Service
Waitlist Management
Communication Skills
Multitasking

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