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Edmonton, AB · AB · Vancouver, BC · Victoria, BC · Winnipeg, MB · Dieppe, NB · St. John's, NL · Halifax, NS · London, ON · Ottawa, ON · Toronto, ON · ON · Saskatoon, SK · Calgary, AB · Waterloo, ON
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Oliver & Bonacini

Operations Manager - Offsite Catering & Events

Toronto, ON, Canada

$55,000 to $65,000 CAD / year · Full-time

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Job details

Pay: $55,000 to $65,000 CAD / year
Job type: Full-time
Experience: Minimum 5 years’ experience managing a variety of events (inclusive of small, large and high profile functions)
Posting language: English
Posted: Oct 9, 2026

Original job description

Company Description

Whether in our kitchens, dining rooms, event venues or offices, our singular purpose is to captivate guests with our unparalleled quality, service, and food and wine knowledge. We achieve this only through the excellence, innovation and passion of our team members. If you are seeking a rewarding career that involves first rate training and education, mentoring and development, attractive compensation, and inspiring rewards and recognition, consider joining Oliver and Bonacini Restaurants.

What's in it for you

Competitive Salary Packages
A comprehensive group benefits program
Training and development opportunities
Staff dining discount up to 4 at our restaurants
RRSP matching program for managers

Job Description

Under the direction of the Associate Director, the Operations Manager is accountable for the day to day operations of the business including logistics, staffing, cost controls, training, and budgeting. The Operations Manager leads a team of Assistant Managers, Logistics Managers, Key Employees, Event Servers and Offsite Catering Drivers.

PRIMARY DUTIES & RESPONSIBILITIES

Communicates the vision to all team members and leads by example. Reinforces the O&B values daily and inspires the team with his/her exciting vision for the future
Regularly monitors and achieves the O&B points of technical service and points of details
Builds and maintains relationships with guests, team members and senior management alike
Follows bar, beverage and wine control procedures exactly
Shows leadership in creating a culture that revolves around the experience and enjoyment of food and wine
Demonstrates high personal integrity, business ethics and takes every opportunity to promote the business
Conducts recruitment and selection and training and development initiatives as well as performance management and employee coaching
Uses conflict/resolution and problem solving skills
Assists with the tracking of sales, invoicing, and managing inventory
Conduct weekly management meetings to review financial performance, service standards, staff performances & other business as required
Conduct briefings with event service staff prior to each function
Approve scheduling of event staff to properly service events/functions
Ensure accuracy and timeliness of payroll records
Strive for maximum efficiency and continual improvement of staff productivity
Participate on Health & Safety Committee, ensuring that the Occupational Health & Safety Act and WSIB procedures are being followed
Ensure catering facility is well maintained, repaired and spotless at all times
Build relationships with vendors, suppliers and key contacts at catering partner venues
Additional duties as assigned or required

ONSITE EXPECTATIONS

Client greeting and pre-event walk though
Review timeline and key moments of event with client
Lead onsite Event Manager and Server team for setup, execution and tear down of the event
Connect with staffing agency lead when applicable to ensure expectations are being met
Work directly with Culinary team and communicates last minute details, has pre-event meeting confirm timing and plan for the event
Expo all food from kitchen during event
Ensure set up is per floor plan and client changes
Liaise and grow relationships with catering partner venue managers and key partner contacts

Qualifications

Post-secondary diploma/degree in Business or Hospitality
Minimum 5 years’ experience managing a variety of events (inclusive of small, large and high profile functions)
WSET Intermediate Wine Certificate or comparable
Must possess superior verbal and written communication skills
Strong organizational skills with the ability to manage a large and variable work load, ensuring timely and accurate completion of assigned work
Proficiency in all Microsoft Office applications including Word, Excel, PowerPoint and Outlook
Strong business acumen
Team player

Additional Information

AI Disclosure
To ensure a fair and efficient recruitment process, some aspects of candidate screening may be conducted using AI software. All assessments and outcomes are reviewed by our hiring team to provide thoughtful, personalized consideration. We are committed to transparency and respect, ensuring a welcoming experience for every candidate.

Accessibility & Accommodation
Oliver & Bonacini is committed to providing an inclusive recruitment process. If you require accommodation or support during any stage of the hiring process, please let us know. We will work with you to ensure your needs are met in a respectful and timely manner.

Equity, Diversity & Inclusion

We value and embrace diversity in all forms and encourage applicants from all backgrounds to apply. Our recruitment practices are designed to ensure fairness, equity, and opportunity for every candidate.

Compensation: CAD 55000 - CAD 65000 - yearly

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More about this job

Responsibilities

The Operations Manager oversees daily business logistics, including staffing, cost controls, budgeting, and training for offsite catering and events. They are responsible for leading onsite event execution, maintaining client relationships, and ensuring high service standards across all functions.

Requirements

Candidates must hold a post-secondary diploma or degree in Business or Hospitality and possess at least 5 years of experience managing diverse events. A WSET Intermediate Wine Certificate or equivalent is required, along with strong organizational and communication skills.

Skills

Operations management
Catering logistics
Event management
Staff training
Budgeting
Cost control
Leadership
Conflict resolution
Inventory management
Customer service
Wine knowledge
Performance management
Recruitment
Health and safety compliance
Microsoft Office

Benefits

Competitive salary packages
Training and development opportunities
Staff dining discount
RRSP matching program

Visa sponsorship

Not detected in the job text

Keywords

Operations Manager
Offsite Catering
Event Management
Logistics
Hospitality
WSET
Budgeting
Staffing
Inventory Control
Performance Management
Health and Safety
WSIB
Microsoft Office
Business Acumen
Client Relations
Event Execution
Food and Beverage
Recruitment
Training and Development
Invoicing
Sales Tracking
Occupational Health and Safety Act

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