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Oliver's Market

Deli Taqueria Customer Service

  • Windsor, ON, Canada

Full-time

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Job type
Full-time
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Posting language
English
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Deli Taqueria Customer Service (Full Time)

Location: Windsor

Department: Deli

TAQUERIA CUSTOMER SERVICE

REGULAR FULL TIME -$19.00-$22.00/HR

SHIFTS: COMPLETE OPEN AVAILABILITY - WEEKENDS REQUIRED

Position Summary

Your job as Deli Taqueria Clerk 2 focuses on customer service to support the overall goals of the Deli Department by maintaining quality service standards in the Taqueria.

Essential Duties And Responsibilities

  • Provide excellent customer service, address the needs of customers, and answer their questions in a timely and effective manner.
  • Acquire and maintain thorough knowledge of deli menu, products, and services.
  • Take orders with attention to detail. (e.g. item choice, additional add-ons, etc.)
  • Prepare and serve made-to-order Taqueria menu items. (e.g. burritos, tacos, etc.)
  • Aid in preparation of Taqueria items. (e.g. prep work, , etc.)
  • Packaging, pricing, and merchandising Taqueria products.
  • Accurately practice FIFO product rotation to minimize and control spoilage and waste.
  • Organize, rotate, and stock workstation and department supplies. (e.g. paper goods & packaging products, etc.)
  • Clean and sanitize work areas, utensils, and equipment. (e.g. floors, counters, windows, workstations, slicers, etc.)
  • Operation of equipment. (e.g. price scale, stovetop, gill, etc.)
  • Answers phones and pages promptly and courteously.
  • Follow and comply with established procedures, including Weights and Measures, health and sanitation and safe work practices.
  • Immediately reports safety hazards and violations to supervisors.
  • Performs opening, mid, and closing duties as assigned.
  • Works all scheduled shifts and attends required trainings and meetings.
  • Other duties as assigned by supervisors.

Skills & Qualifications

  • 18+ years old.
  • Basic cooking/grilling skills.
  • Team-player who can also work independently with minimal supervision.
  • Clear and effective communication style, both written and verbal.
  • Ability to follow directions and established procedures with attention to detail.
  • Ability to effectively prioritize competing tasks in a fast paced, evolving environment.
  • Ability to work a flexible schedule including nights, weekends, and holidays as needed.
  • Basic math skills.

EDUCATION, CERTIFICATES, LICENSES

  • High School Diploma or general education degree (GED).
  • Food Handlers Certificate (ServSafe or ANSI compliant organization).

PHYSICAL REQUIREMENTS/WORK ENVIRONMENT- The list below outlines the expectations, requirements, and conditions of this position.

  • Works with and around flour/grains, dairy, fresh fruits, vegetables, nuts, and/or other food allergens.
  • Frequently lifts/carries 10 pounds and occasionally up to 50 pounds.
  • In a work day: constant standing/walking.
  • Work requires the following motions: standing, walking, bending, twisting, squatting, kneeling, and reaching. Bending and twisting at waist and neck. Reaching above and below the shoulders.
  • Hand use: single grasping, fine manipulation, pushing and pulling.
  • Frequent exposure to extreme temperatures from work in and around freezers, coolers, refrigerators, ovens, stovetops, grills, barbeques, etc., inside and outside of the store in all weather conditions.
  • Consistent work in wet and dry conditions.
  • May require use of ladders or step stools.
  • Exposure to FDA approved cleaning chemicals (gas, fumes, chemicals).
  • Work with and around tools and equipment, including but not limited to knives, personal protective equipment, forklift, pallet jacks, hand trucks, six-wheel carts, baler, etc.
  • Intermittent noise from equipment and machinery.
  • Wear non-slip, water and oil resistant closed-toe shoes.

Benefits

  • Employee Stock Ownership Plan (ESOP)
  • Competitive Wages & Benefits
  • Medical, Dental, And Vision
  • 401 (k) retirement
  • Employee Discounts
  • Paid Time off
  • Flex Spending Account for Medical & Dependent Care
  • Regular Wage Increases
  • Commuter Benefits
  • Safety Incentive Program
  • Career Development and Growth Opportunities

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

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More about this job

Responsibilities

Provide customer service in the taqueria, take accurate orders, and prepare and serve made-to-order menu items. Maintain product rotation, stock and organize supplies, clean and sanitize work areas, operate equipment safely, and complete assigned shift duties.

Requirements

Applicants must be at least 18 years old, have basic cooking or grilling skills, and hold a high school diploma or GED and a Food Handlers Certificate from ServSafe or an ANSI-compliant organization. The role requires effective communication, basic math, attention to detail, the ability to work independently and as part of a team, and flexible availability including weekends, nights, and holidays.

Skills

  • Customer Service
  • Food Preparation
  • Basic Cooking and Grilling
  • Order Taking
  • Food Packaging and Merchandising
  • FIFO Product Rotation
  • Stocking and Organization
  • Cleaning and Sanitation
  • Equipment Operation
  • Food Safety
  • Weights and Measures Compliance
  • Communication
  • Teamwork
  • Task Prioritization
  • Basic Math
  • Attention to Detail

Benefits

  • Employee Stock Ownership Plan
  • Competitive Wages and Benefits
  • Medical Insurance
  • Dental Insurance
  • Vision Insurance
  • 401(k) Retirement Plan
  • Employee Discounts
  • Paid Time Off
  • Medical and Dependent Care Flexible Spending Account
  • Regular Wage Increases
  • Commuter Benefits
  • Safety Incentive Program
  • Career Development and Growth Opportunities

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Categories

  • Food & Beverage
  • Customer Service & Support
  • Retail

Keywords

  • Taqueria
  • Deli
  • Customer Service
  • Made-to-Order Food
  • Burritos
  • Tacos
  • Food Preparation
  • Cooking
  • Grilling
  • Food Handlers Certificate
  • ServSafe
  • ANSI Compliance
  • FIFO
  • Product Rotation
  • Food Packaging
  • Merchandising
  • Weights and Measures
  • Health and Sanitation
  • Food Safety
  • Basic Math
  • Equipment Operation
  • Stovetop
  • Grill
  • Price Scale
  • Cleaning Chemicals
  • High School Diploma
  • GED

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