Accounts Receivable Analyst

Who We Are

Olympia Tile + Stone is a North American leader in the distribution of ceramic tile and natural stone, with a legacy of excellence dating back to 1927. With branches across Canada and the United States, we are dedicated to providing our customers with high-quality products, exceptional service, and innovative solutions for every project.

What You’ll Do

As an Accounts Receivable Analyst, you play a key role in managing customer receivables, supporting cash flow, and ensuring account activity is accurate across Olympia Tile & Stone and Flextile Ltd. This role owns an assigned receivables portfolio, including collections, payment application, short-payment resolution, customer disputes, rebate calculations, and receivables reporting. This is a great opportunity for someone with strong AR, collections, Excel, and analytical skills who enjoys working with customers, Finance, Sales, and leadership to resolve issues, improve reporting, and support sound financial decision-making.

Key Responsibilities:

• Manage an assigned receivables portfolio and run a structured collections process, including reminders, follow-ups, final notices, and escalations
• Make collection calls, negotiate payment arrangements, and follow through on promise-to-pay commitments
• Apply customer payments, interpret remittance advice, and help keep unapplied cash cleared
• Investigate and resolve short-pays, billing discrepancies, customer deductions, and account disputes
• Maintain customer rebate information, calculate monthly accruals, validate rebate eligibility, and support related journal entries
• Reconcile rebate liabilities and support accurate month-end reporting
• Analyze sales and receivables data by customer, branch, and entity to support reporting, rebate decisions, and customer profitability review
• Maintain and report AR aging metrics, including Days Sales Outstanding, Collection Effectiveness Index, and balances over 90 days
• Reconcile the Accounts Receivable sub-ledger to the general ledger and support month-end close activities
• Escalate delinquent accounts with documented recommendations and provide audit support during audit cycles

What You Bring

• You bring 5+ years of progressive Accounts Receivable, credit, collections, or B2B receivables experience in a high-volume, multi-location environment
• Proven experience managing a receivables portfolio, including collections, payment negotiations, aging, and DSO improvement
• Experience working with customer rebates, trade allowances, deductions, claims, or billing disputes
• Strong understanding of AR sub-ledger, general ledger, revenue, and accrued liabilities
• Advanced Excel skills, including XLOOKUP/INDEX-MATCH, SUMIFS, pivot tables, and analytical models; an Excel assessment may be required
• Proficiency with Google Sheets and enterprise ERP systems; Prophet 21 or Epicor experience is preferred
• Strong commercial judgment, communication skills, and ability to manage customer and internal stakeholder relationships
• High level of integrity and discretion when handling financial information
• College diploma in Accounting, Finance, or Business Administration required; university degree preferred
• Certified Credit Professional designation completed or in progress is considered an asset

What We Offer

• Comprehensive benefits including health, dental, vision, and more
• RRSP match
• Paid vacation, holidays, and sick days
• Opportunities for professional growth and development
• A collaborative Finance team environment
• The opportunity to support reporting, process improvement, and customer account management across multiple entities

How to Apply

If you are a detail-oriented Accounts Receivable professional with strong collections, reconciliation, Excel, and customer account management experience, we want to hear from you.

Submit your resume and a brief cover letter outlining your experience and why you would be a strong fit for the Accounts Receivable Analyst role.