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Added 6 mins ago
BG
Customer Service Representative (Watson)
Boyd Group Services
MB
- Full-time
The Customer Service Representative is responsible for providing an exceptional customer experience, in person, over the phone and emails. They manage working relationships with customers…
Added 6 mins ago
BG
Customer Service Representative - Auto Body (Vancouver)
Boyd Group Services
Vancouver, BC
- Full-time
The Customer Service Representative is responsible for providing an exceptional customer experience, in person, over the phone and emails. They manage working relationships with customers…
Added 6 mins ago
B
Regional Operations Manager, Cleaning Services
BGIS
MB · MB, Canada
- Part-time
Our team is committed to maintaining the highest standards of cleanliness, safety, and customer satisfaction across a wide range of industries. By joining BGIS Sustainable Cleaning…
Added 6 mins ago
MAC Southcentre - Key Holder Part Time - Calgary, AB
Estée Lauder Companies
Calgary, AB
…to lead by example, modelling the behaviors that the sales team need to demonstrate in order to provide inspirational, authentic and personalized customer service to achieve all sales and…
Added 6 mins ago
GardaWorld - French Technical Support - Edmonton
GardaWorld
Edmonton, AB
A Technical Support Agent provides expert support to customers and team members through various platforms to create an exceptional service experience.
Added 20 mins ago
CI
Human Resources Generalist
CpK Interior Products Inc.
Windsor, ON
- $60,000 to $80,000 CAD / year
- Full-time
…achieve heightened levels of performance in process, accuracy and customer…
Added 20 mins ago
CC
Director of Business Development
Canada Cartage
Laval, QC
- Full-time
Recueillir les renseignements commerciaux essentiels afin de présenter aux nouveaux clients potentiels des solutions de service efficaces et des prix concurrentiels.
Added 51 mins ago
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Mortgage Agent
Pineapple
ON · Ontario, Canada
- Full-time
Communication: Excellent interpersonal skills with a focus on high-quality customer service.
Added 51 mins ago
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Gestionnaire de projets / Project Manager
Veolia | Water Tech
Montreal, QC
- Full-time
Veolia Group is a global leader in environmental services, operating across all five continents with nearly 218,000 employees. Specializing in water, energy, and waste management, Veolia…
Added 51 mins ago
Program Manager, Product Change and Development
Westerkirk
Calgary, AB · Mississauga, ON
…customers or prospective customers. Strive to achieve world class customer service…
Added 51 mins ago
ASSISTANT.E GÉRANT.E
Boutique La Vie En Rose
Boucherville, QC
…around the world to look and feel their best! Join our dynamic team to start a stimulating professional career in a committed and constantly evolving…
Added 51 mins ago
ASSISTANT.E GÉRANT.E JUNIOR
Boutique La Vie En Rose
Boucherville, QC
…around the world to look and feel their best! Join our dynamic team to start a stimulating professional career in a committed and constantly evolving…
Added 51 mins ago
HOURLY ASSISTANT MANAGER
Boutique La Vie En Rose
Victoria, BC
With the support of your manager, you will be responsible for making sure the store runs smoothly and that your team provides the best possible customer service. When you’re working as…
Added 51 mins ago
ASSISTANT.E GÉRANT.E JUNIOR
Boutique La Vie En Rose
Laval, QC
…around the world to look and feel their best! Join our dynamic team to start a stimulating professional career in a committed and constantly evolving…
Added 51 mins ago
ASSISTANT.E GÉRANT.E
Boutique La Vie En Rose
Saint-Jérôme, QC
…around the world to look and feel their best! Join our dynamic team to start a stimulating professional career in a committed and constantly evolving…
Added 51 mins ago
ASSISTANT.E GÉRANT.E JUNIOR
Boutique La Vie En Rose
Saint-Jérôme, QC
…around the world to look and feel their best! Join our dynamic team to start a stimulating professional career in a committed and constantly evolving…
Added 51 mins ago
JUNIOR ASSISTANT MANAGER
Boutique La Vie En Rose
London, ON
Keep the store running smoothly and ensure your team provides outstanding customer service;
Added 51 mins ago
ASSISTANT.E GÉRANT.E
Boutique La Vie En Rose
Bromont, QC
…around the world to look and feel their best! Join our dynamic team to start a stimulating professional career in a committed and constantly evolving…
Added 51 mins ago
EG
Manager, IT Operations
Etraveli Group
Toronto, ON
- Full-time
…services including payments, fraud prevention, pricing, and customer support. As a world leader in virtual interlining technology, Tripstack connects non-partner, low-cost and full-service…
Added 1 hour ago
AA
Collision Estimator/Repair Planner (Scarborough Center)
Assured Automotive
Toronto, ON · Scarborough, ON
- Full-time
The Estimator’s primary responsibility and accountability is to provide an exceptional and successful customer experience while creating estimates, coordinating repair needs for customers…
Added 1 hour ago
OF
Membership Sales Associate
Orangetheory Fitness Canada
Port Moody, BC
- $16 to $19 USD / hour
- Part-time
Are you passionate, positive, and great at building rapport? Do you thrive on being part of a team? Do you have excellent communication skills, whether face-to-face or on paper? Look no…
Added 1 hour ago
OF
Assistant Studio Manager
Orangetheory Fitness Canada
Port Moody, BC
- $18 to $22 USD / hour
- Full-time
Orangetheory Fitness is committed to being an equal employer and a leader in supporting and valuing the diversity of the people, organizations, and communities we serve. Orangetheory…
Added 1 hour ago
A
Représentant(e) Ventes internes/Inside Sales Representative
ADP
Montreal, QC
- Full-time
Intérêt marqué pour la vente, le développement des affaires, une expérience en service à la clientèle (centre d’appels, services bancaires ou commerce de détail, un atout)
Added 1 hour ago
Avionics Senior Engineering Specialist
Westerkirk
Calgary, AB · Mississauga, ON
Support in-service aircraft by creating and reviewing engineering modification packages based on customer change requests. Support Service Bulletin development. Support in service aircraft…
Added 1 hour ago
Avionics Engineering Specialist
Westerkirk
Calgary, AB · Victoria, BC · Mississauga, ON
…providing technical support to the production line, and assisting Customer Support with resolution of in-service problems and customer requests. This includes engineering design, technical…

Olympia Tile+Stone Inc.

Customer Service Representative

Toronto, ON, Canada
North York, ON, Canada

$37,440 to $41,600 CAD / year · Full-time

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Job details

Pay: $37,440 to $41,600 CAD / year
Job type: Full-time
Apply by: Nov 28, 2026
Experience: 1 to 3 years of experience in inside sales or customer service (retail, distribution, or building materials experience is an asset)
Posting language: English
Posted: Oct 29, 2026

Original job description

About the Position

Who We Are

Olympia Tile+Stone Inc. is a leading distributor in the ceramic tile and stone industry, with a rich history dating back to 1927. The company has expanded to establish branches in major cities across Canada and the United States, making it an international leader in the industry. Olympia Tile+Stone Inc. is the largest importer of tile in Canada and a key supplier in the United States.

Why This Role Matters

We are seeking an Customer Service Representative to join the team at our Toronto branch. In this role, you will be the first point of contact for showroom and order desk customers, supporting contractors, distributors, designers, and retail clients. You will process orders accurately, provide product expertise, and work closely with the warehouse and logistics teams to ensure smooth execution.

This is an excellent opportunity for someone who thrives in a dynamic, customer-service-oriented environment and enjoys building relationships while contributing to operational excellence.

What You’ll Do

Greet and assist showroom and order desk customers by providing technical guidance and product expertise
Receive and process orders by phone, email, and in person, ensuring pricing, coding, and approvals are accurate
Process payments for cash orders
Coordinate with warehouse and logistics staff to schedule deliveries and resolve shipping issues
Maintain organized records of orders, quotes, and customer communications
Promote new products and maintain showroom displays and samples
Collaborate with external sales representatives to support customer accounts

What You Bring

1 to 3 years of experience in inside sales or customer service (retail, distribution, or building materials experience is an asset)
High school diploma required; post-secondary courses in sales, administration, or a related field preferred
Excellent communication and interpersonal skills
Accuracy and attention to detail when processing orders and payments
Ability to manage multiple tasks in a fast-paced environment
Ability to lift up to 25 lbs
Experience with ERP/order entry systems is an asset
Knowledge of tile, flooring, or building materials is an asset

What We Offer

Comprehensive benefits package (health, dental, vision, and more)
RRSP program with employer contribution
Vacation and paid time off
Opportunities for growth and development in a supportive environment

How to Apply

If you’re ready to take the next step in your career and want to be part of a team that values customer service, product expertise, and teamwork, we want to meet you!

Please submit your résumé and a short cover letter outlining your experience and explaining why you are an excellent fit for the Customer Service Representative role.

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More about this job

Responsibilities

Assist showroom and order desk customers with product guidance, process orders and cash payments accurately, and maintain records of orders, quotes, and customer communications. Coordinate deliveries and shipping issue resolution with warehouse and logistics teams, maintain showroom displays, and support customer accounts alongside external sales representatives.

Requirements

The role requires a high school diploma and 1 to 3 years of experience in inside sales or customer service; post-secondary coursework in sales, administration, or a related field is preferred. Candidates should have strong communication skills, accuracy, multitasking ability, and the ability to lift up to 25 pounds; ERP/order entry experience and knowledge of tile, flooring, or building materials are assets.

Skills

Customer Service
Inside Sales
Order Processing
Product Expertise
Technical Guidance
Order Entry
Payment Processing
Communication
Interpersonal Skills
Attention To Detail
Multitasking
Delivery Coordination
Recordkeeping
Showroom Display Maintenance
ERP Systems
Tile And Building Materials Knowledge

Benefits

Health Benefits
Dental Benefits
Vision Benefits
RRSP With Employer Contribution
Vacation
Paid Time Off
Growth And Development Opportunities

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Inside Sales
Wholesale Building Materials
Ceramic Tile
Stone
Showroom
Order Desk
Order Processing
Order Entry Systems
ERP Systems
Pricing
Order Coding
Approvals
Cash Payments
Delivery Scheduling
Logistics
Shipping Issue Resolution
Quotes
Customer Communications
Product Expertise
Technical Guidance
Showroom Displays
Samples
Customer Accounts
Contractors
Distributors
Designers
Retail Clients
Attention To Detail
Multitasking

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