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Added 2 mins ago
S
scientifique principal(e) Guerre électronique et SIGINT / Lead Scientist Electronic Warfare and SIGINT
Syntronic
Montreal, QC
- Full-time
Syntronic est un leader mondial de la conception et du développement, spécialisé dans l’électronique, l’électromécanique et les logiciels. Nous ne sommes pas seulement une entreprise ; Nous…
Added 2 mins ago
Staff Accountant
Cyclic Materials Inc.
Toronto, ON
Founded in 2021, Cyclic Materials has rapidly become a category leader in rare earth recovery, achieving commercial operations in less than five years. We currently operate facilities in…
Added 2 mins ago
Network Administrator
Cyclic Materials Inc.
Toronto, ON
Founded in 2021, Cyclic Materials has rapidly become a category leader in rare earth recovery, achieving commercial operations in less than five years. We currently operate facilities in…
Added 2 mins ago
JS
Product Support Technical Specialist
Jonas Software
Markham, ON · Canada - Markham - Ontario
- Full-time
We are seeking a Product Support Technical Specialist (Tier 2) to join our Club Software Support Team. This is a pivotal role for a technically strong support professional who thrives in…
Added 2 mins ago
MS
Bilingual Inside Sales - Cambridge/Ayr Ontario
Martin Sprocket & Gear
Ayr, ON
- Full-time
Perform technical and sales support: Provide technical and non-technical assistance regarding product use, operation, and maintenance to customers and team members.
Added 17 mins ago
JC
Product Support Technical Specialist
Jonas Club Software
Markham, ON · Canada - Markham - Ontario
- Full-time
We are seeking a Product Support Technical Specialist (Tier 2) to join our Club Software Support Team. This is a pivotal role for a technically strong support professional who thrives in…
Added 17 mins ago
JC
Equipment Design Engineering Manager (onsite)
Johnson Controls
AB · SA - Edmonton Orion
- Full-time
Lead, mentor, and develop a team of Senior Equipment Design Engineers and technical Subject Matter Specialists.
Added 17 mins ago
Intermediate 3D Designer – Dams and Tailings
GHD Group Pty Ltd
Bedford, NS
Join a world leader in professional services. We are committed to meeting the world’s biggest challenges affecting the water, energy, and urbanization sectors. Our global mine tailings and…
Added 17 mins ago
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Manager, Data Integration
Prophix
Remote, Canada
- Full-time
- Remote
Set direction for how the team uses AI coding tools (including Claude Code and Codex) to improve speed and quality, guiding adoption and reviewing output as a technical leader rather than a…
Added 18 mins ago
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Senior Land Development Engineer
JLR
Ottawa, ON
- Full-time
We foster a friendly, welcoming, and team-oriented atmosphere that encourages innovation and collaboration. We have an established depth of technical and support resources that can…
Added 18 mins ago
GE
Tea Operator
G. E. Barbour Inc.
Sussex, NB
- $17.76 to $23.72 CAD / hour
- Full-time
Founded in 1867, G.E. Barbour Inc. is a proud family-owned Canadian enterprise and Atlantic Canada’s leader in food processing and packaging. As New Brunswick’s #1 food exporter, we bring…
Added 18 mins ago
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Staff Frontend Engineer
Forma.ai
Toronto, ON
- Full-time
You’ll operate as a frontend technical leader, working across teams to drive alignment, set standards, and solve complex, ambiguous problems in a highly configurable, data-intensive…
Added 18 mins ago
NR
Accounts Payable Manager
Northern Reflections
Toronto, ON
- Full-time
As a key leader within the Finance team, the AP Manager oversees the Accounts Payable staff, optimizes workflows within our Microsoft Dynamics NAV / Business Central ERP environment,…
Added 32 mins ago
YO
Tai Chi Instructor
YMCA of Greater Toronto
Markham, ON · Toronto, ON · North York, ON · Scarborough, ON
- Part-time
YMCA Competencies: Accountable, Relationship-Builder, Improvement-Orientated, Team Player & Leader, Equity and Wellbeing Promoter
Added 32 mins ago
U
Route Service Supervisor - UniFirst Canada
UniFirst
Kingston, ON
- Full-time
UniFirst is an international leader in the $18 billion-dollar garment services industry. We currently employ over 16,000 team partners who serve 300,000 business customer locations…
Added 32 mins ago
Technical Program Manager, Platform Services
Motive
Vancouver, BC
…execution across horizontal initiatives. We are looking for a Technical Program Manager to join as a strategic operational leader. Reporting directly to the VP of Platform Services, this…
Added 47 mins ago
Engineer, Production Support - Final Assembly and Pre-flight
Westerkirk
Calgary, AB
This is a Line-Side Engineering position within a team of engineers and technicians providing real-time production support to final assembly, preflight, and detailed parts fabrication…
Added 47 mins ago
Quality Engineer - YYJ
Westerkirk
Victoria, BC
With a passionate team of innovators and a global network of support, De Havilland Canada proudly carries on it’s tradition as a leader in aerospace.
Added 47 mins ago
WM
Operations Specialist (Part-time, Second Shift)
Waste Management, Inc.
Forest, ON
- Part-time
Be part of a Canadian team backed by the resources, stability and opportunities of a North American industry leader.
Added 47 mins ago
TT
Technology Lead Enterprise Platforms and Operations
Tundra Technical Solutions
Toronto, ON
- $140,000 to $145,000 CAD / year
- Full-time
Team Leadership & Development: Lead, mentor, and empower a high-performing team of platform managers, API developers, and technical specialists, fostering a culture of accountability,…
Added 47 mins ago
QT
Building Science Lead
QEA Tech
Toronto, ON · Greater Toronto Area, Canada
- Full-time
QEA Tech is seeking a Building Science Lead to play a dual role as a strong technical contributor and team leader within the Building Science team. This is a hands-on position for an…
Added 47 mins ago
P
Manager, Data Integration
Prophix
Toronto, ON · Etobicoke, ON
- Full-time
Set direction for how the team uses AI coding tools (including Claude Code and Codex) to improve speed and quality, guiding adoption and reviewing output as a technical leader rather than a…
Added 47 mins ago
CI
Human Resources & Health and Safety Coordinator
CCW Inc. architectural millwork casework
Waterloo, ON
- Full-time
CCW Inc. is a North American industry leader in custom architectural millwork, casework, and interior finishes. From our Waterloo, Ontario facility, our team brings technical expertise and…
Added 47 mins ago
CM
Staff Accountant
Cyclic Materials
Toronto, ON
- Full-time
Founded in 2021, Cyclic Materials has rapidly become a category leader in rare earth recovery, achieving commercial operations in less than five years. We currently operate facilities in…
Added 47 mins ago
CM
Network Administrator
Cyclic Materials
Toronto, ON
- Full-time
Founded in 2021, Cyclic Materials has rapidly become a category leader in rare earth recovery, achieving commercial operations in less than five years. We currently operate facilities in…

Olympia Tile+Stone Inc.

Customer Service Representative

Toronto, ON, Canada
North York, ON, Canada

$37,440 to $41,600 CAD / year · Full-time

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Job details

Pay: $37,440 to $41,600 CAD / year
Job type: Full-time
Apply by: Nov 28, 2026
Experience: 1 to 3 years of experience in inside sales or customer service (retail, distribution, or building materials experience is an asset)
Posting language: English
Posted: Oct 29, 2026

Original job description

About the Position

Who We Are

Olympia Tile+Stone Inc. is a leading distributor in the ceramic tile and stone industry, with a rich history dating back to 1927. The company has expanded to establish branches in major cities across Canada and the United States, making it an international leader in the industry. Olympia Tile+Stone Inc. is the largest importer of tile in Canada and a key supplier in the United States.

Why This Role Matters

We are seeking an Customer Service Representative to join the team at our Toronto branch. In this role, you will be the first point of contact for showroom and order desk customers, supporting contractors, distributors, designers, and retail clients. You will process orders accurately, provide product expertise, and work closely with the warehouse and logistics teams to ensure smooth execution.

This is an excellent opportunity for someone who thrives in a dynamic, customer-service-oriented environment and enjoys building relationships while contributing to operational excellence.

What You’ll Do

Greet and assist showroom and order desk customers by providing technical guidance and product expertise
Receive and process orders by phone, email, and in person, ensuring pricing, coding, and approvals are accurate
Process payments for cash orders
Coordinate with warehouse and logistics staff to schedule deliveries and resolve shipping issues
Maintain organized records of orders, quotes, and customer communications
Promote new products and maintain showroom displays and samples
Collaborate with external sales representatives to support customer accounts

What You Bring

1 to 3 years of experience in inside sales or customer service (retail, distribution, or building materials experience is an asset)
High school diploma required; post-secondary courses in sales, administration, or a related field preferred
Excellent communication and interpersonal skills
Accuracy and attention to detail when processing orders and payments
Ability to manage multiple tasks in a fast-paced environment
Ability to lift up to 25 lbs
Experience with ERP/order entry systems is an asset
Knowledge of tile, flooring, or building materials is an asset

What We Offer

Comprehensive benefits package (health, dental, vision, and more)
RRSP program with employer contribution
Vacation and paid time off
Opportunities for growth and development in a supportive environment

How to Apply

If you’re ready to take the next step in your career and want to be part of a team that values customer service, product expertise, and teamwork, we want to meet you!

Please submit your résumé and a short cover letter outlining your experience and explaining why you are an excellent fit for the Customer Service Representative role.

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More about this job

Responsibilities

Assist showroom and order desk customers with product guidance, process orders and cash payments accurately, and maintain records of orders, quotes, and customer communications. Coordinate deliveries and shipping issue resolution with warehouse and logistics teams, maintain showroom displays, and support customer accounts alongside external sales representatives.

Requirements

The role requires a high school diploma and 1 to 3 years of experience in inside sales or customer service; post-secondary coursework in sales, administration, or a related field is preferred. Candidates should have strong communication skills, accuracy, multitasking ability, and the ability to lift up to 25 pounds; ERP/order entry experience and knowledge of tile, flooring, or building materials are assets.

Skills

Customer Service
Inside Sales
Order Processing
Product Expertise
Technical Guidance
Order Entry
Payment Processing
Communication
Interpersonal Skills
Attention To Detail
Multitasking
Delivery Coordination
Recordkeeping
Showroom Display Maintenance
ERP Systems
Tile And Building Materials Knowledge

Benefits

Health Benefits
Dental Benefits
Vision Benefits
RRSP With Employer Contribution
Vacation
Paid Time Off
Growth And Development Opportunities

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Inside Sales
Wholesale Building Materials
Ceramic Tile
Stone
Showroom
Order Desk
Order Processing
Order Entry Systems
ERP Systems
Pricing
Order Coding
Approvals
Cash Payments
Delivery Scheduling
Logistics
Shipping Issue Resolution
Quotes
Customer Communications
Product Expertise
Technical Guidance
Showroom Displays
Samples
Customer Accounts
Contractors
Distributors
Designers
Retail Clients
Attention To Detail
Multitasking

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