Customer Service Rep
- Winnipeg, MB, R2J 0H3, Canada
Full-time
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Job details
- Job type
- Full-time
- Posting language
- English
- Posted
Original job description
The Olympic Building Centre, Winnipeg’s award-winning building materials supplier, is currently seeking a highly organized individual to join our fast paced, award-winning operations team.
The Role
Reporting to the Operations Manager, working mainly outdoors, this position will ensure customer orders are loaded and will assist the customer with any needs until they leave the yard.
Responsibilities
- Always greet and assist customers and staff in a friendly and professional manner
- Guide customers around the yard and load and /or assist them in loading their order
- Answer simple questions or forward them to the appropriate person for resolution
- Secure customer signatures for orders and distribute paperwork
- Ensure yard is kept in a safe, clean and orderly fashion always
- Assist drivers, Warehouse person and/or forklift drivers as necessary
- Loading and unloading incoming and outgoing product
- Follow the Check 5 quality program to maintain customer service goals.
Qualifications
- Friendly, courteous, customer service oriented
- Attention to detail, motivated, goal oriented
- Ability to prioritize workload, completes tasks within a given timeline
- Works well in a team atmosphere
- Knowledge of building materials/products considered an asset
- Demonstrate pride of self, appearance, and pride in work quality
- Forklift experience an asset
- Knowledge of lumber and or building supplies would be an asset
We offer a comprehensive benefits package that includes health and dental coverage, a company pension plan, and paid time off. Our program is designed to support employee well-being and provide long-term security.
More about this job
Responsibilities
The role involves assisting customers with loading building materials in an outdoor yard environment while maintaining a safe and orderly workspace. Responsibilities also include processing paperwork, greeting customers, and supporting warehouse and driver staff.
Requirements
The ideal candidate is a motivated, customer-oriented individual with strong attention to detail and the ability to work in a team. While not mandatory, experience with forklifts and knowledge of lumber or building supplies are considered significant assets.
Skills
- Customer service
- Loading and unloading
- Attention to detail
- Teamwork
- Communication
- Safety compliance
- Forklift operation
- Building materials knowledge
- Organization
Benefits
- Health coverage
- Dental coverage
- Company pension plan
- Paid time off
Visa sponsorship
Not detected in the job text
Categories
- Customer Service & Support
- Construction
- Logistics
- Retail
- Trades
Keywords
- Building materials
- Customer service
- Yard operations
- Forklift
- Lumber
- Logistics
- Safety
- Warehouse
- Operations
- Inventory handling