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Added 4 months ago
C
AI Engineer - Assistant Vice President
Citi
Remote, Canada
- Full-time
- Remote
…role in designing, developing, and implementing cutting-edge Generative AI (GenAI) solutions, including exploring and applying advanced concepts like Agentic AI, within our financial…
Added 6 months ago
JA
AI Engineer - Banking Domain
Jay Analytix
Montreal, Quebec
- Contract
We are looking for an experienced AI Engineer to design and deliver production-grade machine learning and generative AI solutions within a major Canadian bank. You will work across fraud…
Added 2 months ago
MC
AI Prompt Engineer
MCI Careers
Canada
- Full-time
We are seeking a creative, analytical, and detail-oriented Prompt Engineer to design, test, and refine prompts that enable Generative AI systems to generate accurate, relevant, and…
Added 2 months ago
MC
Generative AI Engineer
MCI Careers
Canada
- Other
We are seeking an innovative and technically skilled Generative AI Engineer to join our growing AI team. In this role, you will design, develop, and deploy cutting-edge AI solutions powered…
Added 2 months ago
MC
Senior Generative AI Engineer
MCI Careers
Canada
- Other
We are seeking a Senior Generative AI Engineer to lead the development of advanced AI-powered products and enterprise solutions. This role requires deep expertise in Large Language Models,…
Added 2 months ago
MC
AI / Machine Learning Engineer
MCI Careers
Canada
- Other
We are seeking a highly analytical and technically skilled AI / Machine Learning Engineer to develop, deploy, and optimize machine learning solutions that drive business innovation and…
Added 2 months ago
MC
RAG Engineer
MCI Careers
Canada
- Other
We are looking for a highly skilled RAG Engineer to build Retrieval-Augmented Generation (RAG) systems that combine the power of Large Language Models with enterprise knowledge and…
Added 2 months ago
MC
Senior RAG Engineer
MCI Careers
Canada
- Other
We are seeking a Senior RAG Engineer to lead the design and optimization of Retrieval-Augmented Generation platforms that power enterprise AI solutions. This role requires expertise in…
Added 2 months ago
MC
Senior AI / ML Engineer
MCI Careers
Canada
- Other
We are seeking a highly experienced Senior AI / Machine Learning Engineer to lead the design, development, and deployment of advanced AI and machine learning solutions that drive innovation…
Added 2 months ago
MC
Senior AI Prompt Engineer
MCI Careers
Canada
- Other
We are seeking a Senior AI Prompt Engineer to design, optimize, and manage prompts that maximize the effectiveness of Large Language Models and AI-powered applications. This role is…
Added 4 months ago
KC
Forward Deployed AI Engineer
Keyrus Canada
Toronto, ON · Montreal, QC
- Full-time
We are currently building our talent pipeline for upcoming Forward Deployed AI Engineer opportunities in Canada. While we may not have an immediate opening today, we are actively connecting…
Added 4 months ago
VA
Design Engineer
Viggle AI
Toronto, Ontario
- $80,000 to $150,000 CAD / year
- Full-time
Viggle builds the generative motion and character engines that let anyone become a director. Feed our AI a spark of an idea, and watch it move, act, and perform on cue, at a scale that…
Added 4 months ago
Senior Software Engineer, Backend (Consumer - Risk)
Coinbase
Canada
As a Senior Software Engineer on the Risk Engineering team within the Consumer & Business group, you'll build and optimize the systems that detect and prevent fraud, manage credit and…
Added 5 months ago
TA
Senior Software Engineer
Treasure AI
Vancouver, BC
- $132,500 to $171,000 CAD / year
- Full-time
As a Senior Software Engineer on the Realtime/Personalization team, you will be a core technical contributor building Treasure AI's AI-native Personalization Studio and RT2.0 engine.…
Added 1 month ago
RR
Principal Android Engineer
Rakuten Rewards
Toronto, ON · CN-Yonge Sheppard Center
- Full-time
We are seeking a visionary Principal Android Engineer to lead the evolution of our client application architecture and platform capabilities. You’ll define and drive the technical direction…
Added 4 months ago
B
Applied AI Engineer
Bounteous
Montreal, Quebec
- Full-time
Added 4 months ago
Principal Platform Engineer - Kubernetes & Cloud Infrastructure
Ombud
Quinte West, Ontario
…multi-tenant scale, high reliability, and the unique demands of generative AI workloads - without ballooning the AWS…
Added 4 months ago
C
Java Full-stack Developer
Capgemini
Mississauga, Ontario
- Full-time
The Senior Engineer in Production Management will be responsible for the development and overall implementation of software in a complex critical and large cross departmental and…
Added 2 months ago
Analog and RF Layout Engineer
Capgemini
Toronto, ON
Capgemini Engineering is seeking a Senior Analog / RF IC Layout Engineer to join our growing semiconductor engineering team in the Greater Toronto Area. This is an exciting opportunity for…
Added 4 months ago
I
Sr. Software Engineer, Generative Models
Intangible
Canada
- Full-time
…shots with speed and control. We combine real-time 3D with generative AI, so creatives keep hands-on control of composition, camera, animation, and the overall artistic vision. It is the…
Added 2 months ago
Analog and RF Layout Engineer
Capgemini
Toronto, ON
As a Senior Analog / RF IC Layout Engineer, you will play a critical role in designing and enabling cutting‑edge high‑speed mixed‑signal silicon for next‑generation technologies. You will…
Added 2 months ago
Senior Software Engineer
AutoTrader.ca
Toronto, ON
We’re looking for a Senior Software Engineer who takes end-to-end ownership, thrives in ambiguity, and wants to build systems that matter. This role is central to modernizing our platform…
Added 2 months ago
Senior Software Engineer, CMS (Auto Repossession & Remarketing)
AutoTrader.ca
Toronto, ON
We’re looking for a Senior Software Engineer who takes end-to-end ownership, thrives in ambiguity, and wants to build systems that matter. This role is central to rethinking and rebuilding…
Added 5 months ago
L
Lead Legal Engineer
Legora
Toronto, ON
- Full-time
As Lead Legal Engineer, you’ll operate as a player-coach: leading Legora’s most complex and high-impact client engagements while managing and developing a team of Legal Engineers. You’ll…
Added 3 months ago
AI Solutions Engineer
Connor, Clark & Lunn Private Capital Ltd.
Toronto, Ontario
Interested in joining one of Canada’s top performing asset managers? We are looking for an AI Solutions Engineer for a new full-time position on our Connor, Clark & Lunn Private Capital…

Ombud

Principal Platform Engineer - Kubernetes & Cloud Infrastructure

Quinte West, ON, Canada

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Job details

Experience: 8+ years of platform, infrastructure, SRE, or DevOps experience, with at least 3+ years operating production Kubernetes at scale.
Posting language: English
Posted: Jun 18, 2026

Original job description

Location: Denver, CO (hybrid - Tue/Wed/Thu in office)
Reports to: CEO

The role

Ombud's platform runs production AI workloads for enterprise customers, and we're scaling toward a self-service motion where customers onboard, ingest content, and operate the product without manual implementation. That requires an infrastructure foundation that can handle multi-tenant scale, high reliability, and the unique demands of generative AI workloads - without ballooning the AWS bill.

We're hiring a Principal Platform Engineer to own that foundation. This is a senior individual contributor role with broad architectural authority. You will not have direct reports. You will set the technical direction for our cloud infrastructure, partner with engineering on production scaling decisions, and operate the platform with the discipline a SOC 2 / ISO 27001 customer base requires.

What you'll own

Production Kubernetes (EKS) clusters: capacity planning, node group strategy, gen-AI workload isolation, blast-radius containment.
AWS infrastructure end-to-end: RDS, DMS, Kafka (MSK), ECR, networking, IAM, multi-region deployments (including Ireland for EU data residency).
Infrastructure-as-code in Terraform - modules, environments, drift management, peer review.
CI/CD pipelines (Jenkins, GitHub Actions, or your recommended replacement) - fast, reliable, secure builds for backend and frontend services.
Observability: Grafana dashboards, Prometheus metrics, log pipelines, on-call alerting, SLO definition.
Cost optimization. AWS spend is one of our top three variable costs. Reducing it by 20% is a tangible objective for this seat.
Security posture: secrets management (Consul/Vault), IAM hygiene, vulnerability patching, support for SOC 2 and ISO 27001 audit cycles.
Architecture leadership on the self-service infrastructure roadmap: how we onboard a customer without human intervention and scale to 10x our current tenant count.
Documentation and runbooks that let the rest of the engineering team operate the platform when you're unavailable.

Must-haves

8+ years of platform, infrastructure, SRE, or DevOps experience, with at least 3+ years operating production Kubernetes at scale.
Deep AWS expertise across compute, storage, networking, data services, and IAM.
Production fluency with Terraform, Docker, Linux, and CI/CD systems.
Track record of architectural decisions that materially improved reliability, cost, or developer velocity - with specific, measurable outcomes you can point to.
Comfort operating as a senior IC who sets technical direction across teams without formal authority.
Strong written communication - runbooks, architecture decision records, post-incident reviews.
Willingness to be in-office Tuesday through Thursday in Denver.

Nice-to-haves

Production experience supporting generative AI or ML workloads (GPU node groups, vector databases, model serving).
Experience with Qdrant, Pinecone, Weaviate, or other vector stores in production.
PostgreSQL operational depth - replication, performance tuning, backup/restore.
Experience scaling a multi-tenant SaaS platform from ~100 customers to ~1,000.
SOC 2 Type II and ISO 27001 audit experience.
Familiarity with event-driven architectures (Kafka, Kinesis, or equivalent).

What success looks like

First 30 days

Complete a written audit of our current infrastructure: what we have, where the risks are, what's costing us money.
Establish on-call rotation participation and respond to your first production incident.
Identify the top three architectural debt items.

First 60 days

Deliver first architectural recommendation with implementation plan - typically cost optimization or scaling bottleneck.
Refresh and own the observability stack.
Document the production runbook for the rest of the engineering team.

First 90 days

Ship a measurable improvement: cost reduction, reliability uplift, deployment velocity, or scale headroom.
Deliver the multi-tenant scale roadmap for the self-service motion.
Establish quarterly architecture review cadence with the engineering team.

Why Ombud

You'll own the platform that runs production AI for some of the largest enterprise software companies in the world. The infrastructure decisions you make will directly enable our 2026 strategy of moving from response management to autonomous revenue execution. You'll work with a small, senior engineering team that ships fast and trusts each other.

ABOUT OMBUD

Ombud is a Denver-based B2B SaaS company building the agentic AI platform that powers Revenue Operations teams at enterprises like Workday, UKG, and Prudential. Our product, Ombuddy, automates the response work - RFPs, security questionnaires, proposals - that has historically eaten enterprise sales cycles. Our 2026 strategy is to extend this from response management into Orchestrated Revenue Operations: autonomous execution of the discrete sales processes that move revenue. Our 2035 BHAG is $1B ARR powering 80% of discrete B2B sales motions.

We run on EOS. We hire for output, not pedigree. We expect honesty over politeness, decisions over discussions, and execution over enthusiasm.

HOW WE WORK - PIRCC VALUES

Progressive - We grow. We learn. We push the model forward, not protect the status quo.
Integrity - We do the right thing and keep our commitments. Said and done are the same thing.
Resourceful - We turn constraints into creativity. We do more with less and bring solutions, not problems.
Customer-Centric - Our customers' success is the metric that matters. We anticipate their needs and earn their trust.
Community - We build a team people want to be part of, and we invest in the communities we serve.

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More about this job

Responsibilities

Own the cloud infrastructure foundation to support multi-tenant generative AI workloads and scale toward a self-service onboarding motion. Lead architectural decisions for EKS, AWS services, and CI/CD pipelines while optimizing costs and maintaining security compliance.

Requirements

Requires 8+ years of platform or SRE experience, including 3+ years of production Kubernetes at scale and deep AWS expertise. Must be proficient in Terraform and Docker with a proven track record of improving reliability and cost efficiency.

Skills

Kubernetes
AWS
Terraform
Docker
CI/CD
Prometheus
Grafana
Linux
Infrastructure as Code
Multi-tenancy
Cost Optimization
SOC 2
ISO 27001
Networking
IAM

Visa sponsorship

Not detected in the job text

Keywords

Kubernetes
EKS
AWS
Terraform
RDS
DMS
Kafka
MSK
ECR
IAM
Jenkins
GitHub Actions
Grafana
Prometheus
Consul
Vault
SOC 2
ISO 27001
Generative AI
Vector Databases
Qdrant
Pinecone
Weaviate
PostgreSQL
SaaS
Multi-tenancy
SRE
DevOps
Infrastructure as Code

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