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Added 24 mins ago
Business Analyst
ARC Business Solutions Inc.
Calgary, AB
Full-time
ARC Business Solutions Inc. is currently seeking an experienced Business Analyst with a strong background in software development, Agile delivery and organizational change for opportunities…
Added 25 mins ago
Business Analyst
TMX Group
Toronto, ON
$120,000 to $130,000 CAD / year
Full-time
The Business Analyst draws up requirement statements and takes part in development projects as advisor in the area of business and systems use. He/she follows up change requests with users…
Added 25 mins ago
Senior Analyst, Investor Relations (12 Months Contract)
TMX Group
Toronto, ON
$55 to $65 CAD / hour
Full-time
TMX Group is seeking a highly motivated Investor Relations Senior Analyst to join our team. This role will play a crucial part in managing the communication and relationships between the…
Added 25 mins ago
Technical Support Analyst
Tecsys Inc.
Remote, Canada
Full-time · Remote
As a Technical Support Analyst, you will join our Customer Care team, a team at the heart of keeping Tecsys customers’ supply chain operations running around the clock. You’ll be the first…
Added 25 mins ago
Analyst, Artificial Intelligence
VIA HFR - VIA TGF Inc
Ottawa, ON · Toronto, ON · Montreal, QC · Quebec, QC
We are seeking a knowledgeable and driven Analyst responsible for designing, implementing, operationalizing, and governing AI-enabled solutions across the enterprise using existing…
Added 25 mins ago
Winter Co-op 2027 – Technology Enablement Analyst
Manulife
Toronto, ON
Full-time
As a Technology Enablement Analyst Co-op, you'll help bridge the gap between business needs and emerging technology solutions. You'll evaluate technology capabilities, analyze market…
Added 53 mins ago
Identity Analyst
ATB Financial
Calgary, AB
Full-time
As ATB’s next Enterprise Identity Analyst, you will be a strong team player with a knack for solving complex problems and translating technical information into action items. You’ll be…
Added 55 mins ago
Business Analyst
ARC Business Solutions
Calgary, AB
Full-time
ARC Business Solutions Inc. is currently seeking an experienced Business Analyst with a strong background in software development, Agile delivery and organizational change for opportunities…
Added 1 hour ago
Analyst, Information Security
IMAX
Mississauga, ON · Sheridan Park
Full-time
We are seeking a hands-on Security Analyst to join our Information Security team and help drive the day-to-day execution of security operations across IMAX.
Added 1 hour ago
Senior Analyst, Product Enablement (Governance and GTM Strategy)
Payments Canada
ON · Ontario, Canada
Full-time
Senior Analyst, Product Enablement: Governance and GTM Strategy
Added 1 hour ago
SAP Business Analyst – Supply Chain
Apetan Consulting LLC
Montreal, QC
Contract
Minimum of 7 years of experience as a Functional Lead or Business Analyst in a supply chain-related environment.
Added 2 hours ago
Senior Business Support Analyst
TD
Toronto, ON
Full-time
A dedicated Senior Business Support Analyst is required to drive business operational readiness across the Cloud Data Platform. This role will be accountable for modernizing Cloud Data…
Added 2 hours ago
Data & Reporting Analyst
Manulife
Toronto, ON
Full-time
Exposure to cloud technologies (e.g., Azure, Databricks) is an asset.
Added 2 hours ago
Stagiaire analyste d'affaires en IA et automatisation / AI & Automation Business Analyst Intern
ACCA Careers
Quebec, QC
Volunteer
As a Business Analyst Intern, you will contribute to project planning, requirements gathering, stakeholder communication, and presentation of insights. You'll gain exposure to…
Added 2 hours ago
Business Analyst
TMX Group
Toronto, ON
$120,000 to $130,000 CAD / year
Full-time
The Business Analyst draws up requirement statements and takes part in development projects as advisor in the area of business and systems use. He/she follows up change requests with users…
Added 2 hours ago
Senior Analyst, Investor Relations (12 Months Contract)
TMX Group
Toronto, ON
$55 to $65 CAD / hour
Full-time
TMX Group is seeking a highly motivated Investor Relations Senior Analyst to join our team. This role will play a crucial part in managing the communication and relationships between the…
Added 2 hours ago
Operational Resilience Analyst
goeasy Ltd.
Mississauga, ON
Full-time
The Operational Resilience Analyst supports the development, execution and continuous improvement of goeasy’s enterprise Operational Resilience Program. The role provides structured…
Added 3 hours ago
GRC Analyst
Forward Financing
Remote, Canada
$85,000 to $108,000 CAD / year
Full-time · Remote
As a GRC Analyst, you will be a key contributor to our Governance, Risk, and Compliance (GRC) program. In this role, your primary focus will be on our third-party risk management program.…
Added 3 hours ago
Quality Assurance Analyst
Spait Infotech
Canada
Full-time
Familiarity with cloud platforms and distributed applications.
Added 4 hours ago
Microsoft 365 & Cloud Systems Analyst
Ombudsman
Toronto, ON
$100,031 to $125,038 CAD / year
Temporary
The Programmer Analyst supports the reliable, secure and effective operation of the Office’s information technology and communications environment. The role administers and supports cloud…
Added 4 hours ago
AI Administrator, M365 & Copilot Platform - EN 328
Export Development Canada | Exportation et développement Canada
Remote, Canada
Full-time · Remote
Systems Analyst - Tech Ops 18: Salaries typically range from $96,557 to $128,743 annually, based on qualifications and experiences, plus a performance-based incentive.
Added 4 hours ago
Vulnerability Remediation Analyst
TEKsystems
Toronto, ON
$25 to $35 CAD / hour
Contract
…focuses on tracking and driving vulnerability remediation across cloud, containerized, and traditional application…
Added 5 hours ago
Cloud DevOps Specialist
Accenture
Ottawa, ON · Montreal, QC
Full-time
…register metadata and lineage in the catalogue, and enable analyst and data science access to the curated data. You will collaborate with the Platform / DevOps Consultants so that data…
Added 5 hours ago
Data Solutions Specialist
Accenture
Ottawa, ON · Montreal, QC
Full-time
…register metadata and lineage in the catalogue, and enable analyst and data science access to the curated data. You will collaborate with the Platform / DevOps Consultants so that data…
Added 5 hours ago
BCIT - Technical Career Fair
Optis Consulting
Vancouver, BC
Full-time
Interest in learning about web-based applications and the SaaS, PaaS and IaaS Cloud models,Infrastructure, Architecture, and Integration concepts as well as application of these…

Ombudsman

Microsoft 365 & Cloud Systems Analyst

Toronto, ON, Canada

Pay: $100,031 to $125,038 CAD / year
Job type: Temporary
Working hours: 36.25 hours per week
Posting language: English
Posted: Oct 2, 2026

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Original job description

Microsoft 365 & Cloud Systems Analyst

Job Type & Hours: Temporary Full-time contract for 12 months (36.25 hours per week)

Union Affiliation: COPE

Hiring Range: $100,031.00 - $125,038.00

Posting Period: October 2, 2026 to November 1, 2026

Vacancy Status: This posting is for an existing vacancy in our office.

The Ombudsman is an independent, non-partisan Officer of the Ontario Legislature whose role is to ensure that the provincial government and broader public sector serve people fairly, transparently, and respectfully.

The Office of the Ontario Ombudsman reviews and resolves complaints about the administrative decisions and actions of more than 1,000 public sector and government bodies, in addition to French language services and the child protection sector.

About the role

The Programmer Analyst supports the reliable, secure and effective operation of the Office’s information technology and communications environment. The role administers and supports cloud services, identity and access, end-user devices, business applications, networks, collaboration tools and related systems, helping Ombudsman staff serve the public efficiently.

Working within a collaborative IT team, the Programmer Analyst provides hands-on technical support and contributes to the administration, improvement and modernization of the Office’s technology services. The successful candidate will develop expertise in one or more areas, act as an internal subject matter resource, recommend practical solutions, document standards and procedures, and share knowledge with colleagues and users.

This one-year contract opportunity will appeal to an adaptable IT professional who enjoys solving user and systems issues, improving services through automation and sound processes, and maintaining the availability, privacy and security of a modern technology environment.

Key Responsibilities

Analyze business requirements and translate them into technical solutions and Administer, maintain, and support the organization’s hybrid and cloud-based technology environment, with a primary focus on the Microsoft 365 ecosystem.
Manage identity and access services, including Microsoft Entra ID administration, user provisioning, authentication, and security controls.
Oversee endpoint and mobile device management through Microsoft Intune, ensuring compliance, security, and device lifecycle management.
Support and maintain Windows 11 devices and Microsoft 365 applications across the organization.
Administer and support Microsoft Teams, SharePoint, and OneDrive to enable collaboration and information sharing.
Manage application deployment, software updates, and patch management processes.
Support and maintain network infrastructure, VPN connectivity, and VoIP services to ensure reliable and secure operations.
Monitor security events, respond to incidents, and implement measures to protect organizational technology assets.
Collaborate with vendors and contractors on technology acquisitions, implementations, and related projects.
Contribute to project activities including requirements gathering, solution evaluation, testing, deployment, and implementation.
Develop and maintain technical documentation, standards, and procedures.
Provide technical guidance, training, and end-user support to promote effective use of technology solutions.

What you will bring

Required skills and competencies:

Five or more years of progressively responsible experience administering and supporting enterprise information technology services in a Microsoft 365 and Windows environment.
A university or college credential in computer science, information technology, cybersecurity, network infrastructure or a related field, or an equivalent combination of education and experience.
Hands-on experience administering Microsoft 365 services, including Microsoft Entra ID, Exchange Online, Teams, SharePoint Online and OneDrive.
Experience managing Windows or iOS endpoints with Microsoft Intune, including device enrolment, configuration and compliance policies, application deployment, patching and Windows Autopilot.
Knowledge of modern identity and security practices, including multi-factor authentication, Conditional Access, least privilege, privileged access, endpoint detection and response, vulnerability remediation, data protection and Zero Trust principles.
Hands-on cybersecurity experience, including security monitoring, incident response, vulnerability remediation and endpoint protection.
Ability to automate routine administration and reporting using PowerShell and Microsoft Graph.
Strong analytical, documentation and service-management skills, including experience with incident, problem, change, asset and configuration management practices.
Strong interpersonal and written communication skills, with the ability to explain technical issues clearly, provide user training, collaborate with colleagues and vendors, and manage competing priorities with limited supervision.

Preferred Qualifications

Experience administering VMware ESXi virtualization environments, Windows Server, and on-premises Active Directory.
Experience supporting network, firewall, secure remote access, VPN, Wi-Fi, VoIP and related infrastructure.
Experience troubleshooting business applications and integrations, working with relational databases and SQL, and supporting backup, recovery and business continuity processes.
Experience with Fortinet technologies.
Familiarity with APIs, scripting, workflow automation or low-code tools.
Relevant current certifications in Microsoft 365, Azure, security, networking or IT service management.

Why Consider This Opportunity?

This role offers the opportunity to continue contributing to meaningful work that advances fairness, accountability, and public trust in government services across Ontario.

Internal mobility is an important part of how we build capability across the Office. Your experience, institutional knowledge, and commitment to our mandate are valued and make a difference.

We are committed to reconciliation, equality, diversity and inclusion, and accessibility, and to fostering an environment where everyone feels they belong. If you are interested in expanding your impact and believe your skills align with this role, we encourage you to apply!

Application Instructions

Please include a cover letter with your resume, describing your experience, achievements, and why you are interested in the role with Ombudsman Ontario.

We are dedicated to building a workforce that reflects diverse talent, and we are committed to ensuring an inclusive and accessible experience for every applicant. If you require an accommodation during any stage of the recruitment process, please contact us and we will work with you to support your needs.

Technology may be used to assist with managing applications. All candidates are reviewed by a Recruiter, and selection decisions are made by people, not automated systems.

We thank all applicants for their interest. Only those selected for interviews will be contacted.

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More about this job

Responsibilities

The Programmer Analyst administers and supports the organization's hybrid and cloud-based technology environment, with a primary focus on the Microsoft 365 ecosystem. They are responsible for managing identity services, endpoint security, network infrastructure, and providing technical support to ensure efficient operations.

Requirements

Candidates must have five or more years of progressively responsible experience in enterprise IT support within a Microsoft 365 and Windows environment. A university or college credential in computer science, information technology, or a related field is required.

Skills

Microsoft 365
Microsoft Entra ID
Microsoft Intune
Windows 11
SharePoint
Teams
OneDrive
PowerShell
Microsoft Graph
Cybersecurity
Identity and access management
Network infrastructure
VoIP
Incident response
Technical documentation
Endpoint management

Visa sponsorship

Not detected in the job text

Keywords

Microsoft 365
Cloud Systems
Microsoft Entra ID
Microsoft Intune
Windows 11
SharePoint
Teams
OneDrive
PowerShell
Microsoft Graph
Cybersecurity
Identity and Access Management
Network Infrastructure
VoIP
VPN
VMware ESXi
Active Directory
Fortinet
SQL
Zero Trust
Endpoint Detection and Response
Vulnerability Remediation
IT Service Management
Windows Autopilot
Exchange Online
Incident Management
Change Management
Asset Management
Business Continuity
Automation

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