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WC
(CAN) General Merchandise Associate
Walmart Canada
Truro, NS
- Full-time
…location and processes recovery merchandise from the Customer Service desk and other areas of the…
Added 15 mins ago
TH
Sales Part Time (BARRIE)
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Barrie, ON
- Part-time
Sales Associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. Sales Associates have an emphasis on department and product…
Added 15 mins ago
TH
Sales Part Time (BARRIE)
The Home Depot Canada
Barrie, ON
- Part-time
Sales Associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. Sales Associates have an emphasis on department and product…
Added 15 mins ago
DA
Detail Technician
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- Full-time
Would you rather work with your hands instead of behind a cash register or a desk?
Added 15 mins ago
DA
Detail Technician
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- Full-time
Would you rather work with your hands instead of behind a cash register or a desk?
Added 1 hour ago
Sales Executive Partnerships - FX Sales
Ebury
Montreal, QC
Soutenir la culture solide d'Ebury en matière de relations/services clients par un contact continu avec la clientèle, un service client de qualité et une connaissance supérieure des produits
Added 5 hours ago
GD
Dental Administrator
Gladstone Dental Centre
Halifax, NS
- Full-time
Experience with patient care coordination, including appointment scheduling, follow-ups, and maintaining a respectful, service-focused environment.
Added 6 hours ago
WC
(CAN) Associé, marchandise générale
Walmart Canada
Saint-Léonard, NB · St Leonard, NB
- Full-time
…location and processes recovery merchandise from the Customer Service desk and other areas of the…
Added 6 hours ago
WC
(CAN) General Merchandise Associate
Walmart Canada
Markham, ON
- Full-time
…location and processes recovery merchandise from the Customer Service desk and other areas of the…
Added 8 hours ago
AM
Medical Office Assistant
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AB · Edmonton, AB
- Other
Greet patients, book appointments and manage the front desk
Added 8 hours ago
W
(CAN) General Merchandise Associate
Walmart
Markham, ON
- Part-time
…location and processes recovery merchandise from the Customer Service desk and other areas of the…
Added 9 hours ago
MD
Corporate Tax Auditor - Revenue Tax Specialist or Revenue Tax Specialist Intermediate or Revenue Tax Specialist Senior
Minnesota Direct Care and Treatment
Saint-Paul, NB · St.-Paul, NB
- Full-time
…calls and emails. Specialists in this position will provide service to internal and external customers necessary to determine proper compliance with all provisions of the Minnesota Income…
Added 9 hours ago
SH
Operations Coordinator
South Hall Banquet & Wedding Palace Ltd
Vancouver, BC
- Full-time
…stay informed. This sector-neutral role brings together front desk support, bookkeeping, payroll, human resources, and vendor…
Added 9 hours ago
W
(CAN) Associé, marchandise générale
Walmart
Montreal, QC
- Part-time
…location and processes recovery merchandise from the Customer Service desk and other areas of the…
Added 10 hours ago
WR
LTO EA Level D - Extended Day After School - 12.5 hrs/wk
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- Full-time
Developmental Service Worker (DSW) from an accredited post-secondary institution
Added 10 hours ago
WR
LTO EA Level D - Extended Day Before School - 7.5 hrs/wk
Waterloo Region District School Board
Waterloo, ON
- Full-time
Developmental Service Worker (DSW) from an accredited post-secondary institution
Added 12 hours ago
MD
Sustainability and Public Health Engineer - Engineer Principal
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Saint-Paul, NB · St.-Paul, NB
- Full-time
Added 12 hours ago
WC
(CAN) Associé, marchandise générale
Walmart Canada
Saint-Constant, QC · St Constant, QC
- Full-time
…location and processes recovery merchandise from the Customer Service desk and other areas of the…
Added 13 hours ago
FH
Night Auditor
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AB · Edmonton, AB
- $24.93 to $25.93 CAD / hour
- Full-time
…Condé Nast Traveler 2025 Readers’ Choice Awards. World-class service awaits our guest’s every need. Our dedicated team is delighted to assist with a variety of personalized services to…
Added 13 hours ago
W
(CAN) Associé, marchandise générale
Walmart
Saint-Constant, QC
- Full-time
…location and processes recovery merchandise from the Customer Service desk and other areas of the…
Added 14 hours ago
TH
Sales Associate Part-Time - 7051 Saskatoon
The Home Depot Canada
Saskatoon, SK
- Part-time
Sales Associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. Sales Associates have an emphasis on department and product…
Added 14 hours ago
MD
Grants Specialist / Grants Specialist Intermediate
Minnesota Direct Care and Treatment
Saint-Paul, NB · St.-Paul, NB
- Full-time
Added 14 hours ago
MD
Director of Training and Prevention / Dir Child & Family Services
Minnesota Direct Care and Treatment
Saint-Paul, NB · St.-Paul, NB
- Full-time
Added 14 hours ago
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Rehabilitation Policy Specialist/Compliance Services Officer Senior
Minnesota Direct Care and Treatment
Saint-Paul, NB · St.-Paul, NB
- Full-time
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Leave Management Coordinator - State Prog Admin Intermediate
Minnesota Direct Care and Treatment
Saint-Paul, NB · St.-Paul, NB
- Full-time

Omega Holdings

Parts Representative

Ingersoll, ON, Canada

$21 to $24 CAD / hour · Full-time

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Job details

Pay: $21 to $24 CAD / hour
Job type: Full-time
Posting language: English
Posted: Sep 30, 2026

Original job description

The Parts Representative will support the company’s customers by identifying parts requirements, providing product and order information, processing parts orders, and resolving customer inquiries or concerns.

Duties/Responsibilities

Interacts with customers via telephone, email, online chat, or in person to provide support and information on parts, products, availability, pricing, and order status.
Collects, enters, and processes orders for new or additional parts, products, or services, ensuring order details and part information are accurate.
Monitors customer orders while working with the Purchasing department to confirm parts availability and ensure customer requirements and delivery expectations are met.
Fields customer questions and complaints, including parts and order-related inquiries; when the issue is beyond the representative’s knowledge, forwards it to the assigned specialist or other appropriate staff.
Ensures that appropriate actions are taken to resolve customer problems and concerns, including order discrepancies, availability, and delivery-related issues.
Maintains customer accounts and records of customer interactions, orders, inquiries, complaints, or comments.
Performs other related duties as assigned, including occasional backup in the Shipping area.
Assists with Accounts Receivable collection.

Required Skills/Abilities

Excellent communication skills including active listening.
Service-oriented with strong problem-solving skills and the ability to resolve customer, parts, and order-related concerns.
Ability to understand customer requirements and accurately identify or confirm the correct parts/products using available product information, catalogues, or internal systems.
Proficient computer skills (Word, Excel, Outlook) with the ability to learn parts, inventory, order-entry, or ERP software.
Able to multi-task, prioritize customer and order requirements, and work accurately in a fast-paced environment.

Education And Experience Requirements

High school diploma or equivalent.
2+ years' experience in parts, automotive/truck, industrial equipment, distribution, order desk, or related B2B customer service environment preferred.

Physical Requirements

Prolonged periods sitting at a desk and working on a computer.
Must be able to lift up to 15 (30-50) pounds at times.

Apply About employer

More about this job

Responsibilities

Assist customers with parts identification, product and order information, order processing, and resolving inquiries or concerns. Coordinate with Purchasing to confirm availability and delivery, maintain customer records, support accounts receivable collections, and occasionally provide backup in Shipping.

Requirements

A high school diploma or equivalent is required, and 2 or more years of experience in parts, automotive or truck, industrial equipment, distribution, order desk, or related B2B customer service is preferred. Candidates should have strong communication and problem-solving skills, be comfortable with computers and learning order or ERP systems, and be able to manage multiple priorities accurately; occasional lifting of 15 to 50 pounds may be required.

Skills

Customer Service
Active Listening
Communication
Problem-Solving
Parts Identification
Order Processing
Order Management
Inventory Coordination
Customer Account Management
Complaint Resolution
Microsoft Word
Microsoft Excel
Microsoft Outlook
ERP Software
Multitasking
Prioritization

Visa sponsorship

Not detected in the job text

Keywords

Parts
Customer Service
B2B
Automotive
Truck
Industrial Equipment
Distribution
Order Desk
Parts Identification
Product Information
Order Processing
Order Entry
Order Status
Parts Availability
Pricing
Purchasing
Inventory
Delivery Coordination
Customer Accounts
Customer Records
Complaint Resolution
Accounts Receivable
Shipping
Microsoft Word
Microsoft Excel
Microsoft Outlook
ERP Software
Catalogues

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