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Added 11 mins ago
PV
Senior Manager - CRM & Lifecycle Marketing
Pet Valu
Markham, ON
- Full-time
This role owns the design, deployment, optimization, and measurement of customer journeys that drive acquisition, activation, retention, loyalty engagement, and customer lifetime value.…
Added 11 mins ago
OH
Director, System Strategy, Planning, Design & Implementation
Ontario Health
North Bay, ON · Sault Ste. Marie, ON · Sudbury, ON · Thunder Bay, ON · Timmins, ON
- Full-time
As Director, Planning and Implementation, you will lead health system strategies that respond to regional needs and advance integrated, equitable care. Reporting to the Vice President,…
Added 11 mins ago
ES
Director of Engineering & Technical Services
Engineering Search Firm Inc.
Hanover, ON
- Full-time
Reporting to the VP of Operations, the Director of Engineering & Technical Services is responsible for leading Technical Services and Product Development, ensuring projects are delivered on…
Added 11 mins ago
BI
Programming Manager
BOS Innovations Inc.
London, ON
- Full-time
At BOS Innovations, we are driven by a clear purpose: to deliver exceptional industrial automation solutions that solve real manufacturing challenges and enable our customers to compete at…
Added 11 mins ago
B
Senior Resource Manager
BIMM
Toronto, ON
- Full-time
We are creative realists, which means our ideas and solutions are grounded in the realities of our clients’ business. We believe big ideas are nothing without big results (and flawless…
Added 27 mins ago
GT
Electrical CAD Designer
GeoSpectrum Technologies, Inc
Dartmouth, NS
- Full-time
Reporting to the Director of Advanced Development, the Electrical CAD Designer will be responsible for developing electrical drawings for our underwater acoustic systems. In this role, you…
Added 27 mins ago
GT
Electrical Engineer
GeoSpectrum Technologies, Inc
Dartmouth, NS
- Full-time
GeoSpectrum Technologies was founded in 1994 by friends who wanted to work together and build a collaborative workplace where employees take pride in contributing to cutting‑edge technology…
Added 27 mins ago
C
Director, Workplace Strategy
CIBC
Toronto, ON
- Full-time
As a member of the Enterprise Real Estate and Workplace Experience team, you’ll help shape a modern, connected, inclusive, and high-performing workplace experience across CIBC’s real estate…
Added 27 mins ago
A
Senior Director, Clinical Development Change & Transformation Lead
AstraZeneca
Mississauga, ON · Canada - Mississauga
- Full-time
…bring together science-based expertise, evidence-led rigor, and deep human insight to design digital solutions that help healthcare work better for everyone. Operating at the intersection…
Added 41 mins ago
DI
Sr Specialist, Digital Content (Contract 18 Months)
Definity Insurance Company
Waterloo, ON
- Full-time
Reporting to the Director of Content and Search on our Marketing & Communication team, the Sr. Specialist, Content Marketing will play an instrumental role in our team’s mission to drive…
Added 41 mins ago
Fire Protection Specialist
Westinghouse Electric Company, LLC
Kitchener, ON
Are you interested in being part of an innovative team that supports Westinghouse's mission to provide clean energy solutions? At Westinghouse, innovation is in our DNA. We are creative. We…
Added 56 mins ago
Program Handover Manager
Bechtel Corporation
Toronto, ON
…Project in Toronto, Ontario. The project scope includes the design build, operations and maintenance of all infrastructure and rail systems associated with 15 stations and over 15km of new…
Added 1 hour ago
R
Senior IT Administrator (On-site, Contract)
REDLAB
Toronto, ON
- Full-time
Reporting to the Technical Director, the IT Administrator is responsible for effective provision, installation, configuration, operation, and maintenance of systems hardware and software…
Added 1 hour ago
KI
Senior Project Manager
KAPP Infrastructure Inc.
Vaughan, ON
- $120,000 to $160,000 CAD / year
- Full-time
Work with the project team to recommend solutions to design problems and adjust schedules as necessary.
Added 1 hour ago
Z
Marketing Manager
Zeifmans
Toronto, ON · North York, ON
- Full-time
Zeifmans is a tax, accounting and consulting firm that understands clients’ needs and the full range of solutions available. We work within the rules to make the rules work for our clients.…
Added 1 hour ago
TI
Full Stack Developer
TuxMat Inc.
Richmond Hill, ON
- Full-time
The store is stable and fast, integrations run reliably, and issues are resolved before they affect customers or orders. New features move from design to production quickly and match the…
Added 1 hour ago
NB
Director Deposit Solutions
National Bank of Canada
Montreal, QC
- Full-time
As Director, Deposit Solutions, you will lead the development of deposit strategies and tailored offerings that address clients’ liquidity needs while advancing the Bank’s funding…
Added 2 hours ago
NY
Manager, Marketing & Communications
North York General Foundation
Toronto, ON
- Full-time
Monitor the progress of marketing and design work for events and campaigns, proactively identifying risks and bottlenecks and recommending solutions
Added 2 hours ago
K
Senior Project Manager - NET
Kinectrics
Toronto, ON
- Contract
…focused on providing life cycle management services in the energy and utility sector. We develop innovative solutions for the global electricity and medical industries, helping empower a…
Added 2 hours ago
N
Associate Design Director | Directeur(trice) Design Associé(e)
NBCUniversal
Montreal, QC
- Full-time
As an Associate Design Director, you will support the Design Director in driving the execution, alignment, and day-to-day coordination of the project’s design vision across pillars and…
Added 2 hours ago
O
Associate Director, Process Engineering
OMERS
Toronto, ON · Head Office Toronto
- Full-time
The role will be central to enabling AI and technology-led transformation. This means developing a strong understanding of current-state processes, challenging existing ways of working and…
Added 2 hours ago
NA
Security & Technology Services Manager
New Age Group
Concord, ON
- Full-time
For more than 25 years, The New Age Group has delivered security and technology solutions for residential, commercial, industrial, institutional, and multi-residential clients. Our…
Added 2 hours ago
OD
R&D Category Manager (Contract)
One Degree Organic Foods
Mission, BC
- $76,700 to $94,300 CAD / year
- Full-time
The R&D Category Manager at One Degree Organic Foods will be responsible for leading the design, implementation, and documentation of R&D processes in their assigned product category.…
Added 2 hours ago
QR
Superviseur /Salles de montre (quincaillerie et surfaces) /Showroom Supervisor (Hardware & Surface)
Quincaillerie Richelieu Ltée/Richelieu Hardware Ltd
Montreal, QC
- Full-time
Collaborer avec les équipes de ventes et de design afin de maximiser la visibilité et de pouvoir développer diverses collaborations et/ou opportunités d'affaires.
Added 2 hours ago
AL
Compliance Manager
ARAG Legal Solutions Inc. (Canada)
Toronto, ON
- Full-time
Reporting to the Director, Legal and Compliance, the Compliance Manager will support the day-to-day delivery of the Compliance program for a federally and provincially licenced Property &…

OMERS

Associate Director, Process Engineering

Toronto, ON, Canada
Head Office Toronto, Canada

This posting is for an existing vacancy.The expected salary range for this position is $122,000.00 - $188,000.00 per year. · Full-time

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Job details

Pay: This posting is for an existing vacancy.The expected salary range for this position is $122,000.00 - $188,000.00 per year.
Job type: Full-time
Posting language: English
Posted: Oct 26, 2026

Original job description

Choose a workplace that empowers your impact.

Join a global workplace where employees thrive. One that embraces diversity of thought, expertise and experience. A place where you can personalize your employee journey to be - and deliver - your best.

We are a purpose-driven, dynamic and sustainable pension plan. An industry leading global investor with teams in Toronto to London, New York, Singapore, Sydney and other major cities across North America and Europe. We embody the values of our 665,000 members, placing their best interests at the heart of everything we do.

Join us to accelerate your growth & development, prioritize wellness, build connections, and support the communities where we live and work.

Don’t just work anywhere - come build tomorrow together with us.

Know someone at OMERS or Oxford Properties? Great! If you're referred, have them submit your name through Workday first. Then, watch for a unique link in your email to apply.

Role Summary

This is an opportunity to play a leading role in shaping how work gets done across OMERS. As part of the Data and Technology team, the Associate Director, Process Engineering will lead the Process Engineering practice while driving complex, high-impact transformations across the Investments, Corporate and Real Estate groups. Reporting to the Director, Process Engineering, Automation and Business Intelligence, this role will lead a team of Process Engineers, build strong partnerships across the organization and proactively identify opportunities to simplify, reimagine and transform end-to-end processes.

The role will be central to enabling AI and technology-led transformation. This means developing a strong understanding of current-state processes, challenging existing ways of working and designing simpler, reimagined future states. The Associate Director will help ensure AI, automation, analytics and other technology-enabled solutions solve the right problems and deliver meaningful, sustainable business outcomes.

You will be responsible for:

Lead, coach and develop a team of Process Engineers, providing direction and oversight across a portfolio of process transformation initiatives.

Proactively identify, shape and prioritize process transformation opportunities, including those enabled by AI, automation and analytics, by understanding business priorities, pain points and where workflows can be simplified or reimagined to deliver meaningful business value.

Lead complex, cross-functional process transformations from problem definition and current-state analysis through future-state design, implementation, adoption and benefits realization.

Conduct in-depth, end-to-end process analysis to challenge existing ways of working, identify root causes and assess upstream and downstream dependencies across technology, data, roles and controls, using these insights to design simplified, reimagined future-state processes.

Enable AI and technology delivery by establishing a clear understanding of current processes, simplifying and reimagining workflows, identifying opportunities for AI, automation and analytics, and defining how solutions should integrate into future ways of working.

Build strong relationships and partnerships across business, technology and transformation teams, positioning Process Engineering as a trusted partner in solving complex business problems and enabling technology outcomes.

Partner with business and technology delivery teams to translate process opportunities into actionable solutions and implementation requirements.

Architect resilient technology support models that define support ownership, operating processes, service levels, escalation paths, performance measures and governance to enable effective and sustainable operations.

Lead operational readiness and change management activities by assessing impacts, preparing teams and processes for implementation, supporting adoption and embedding sustainable new ways of working.

Provide strategic direction and oversight for automation initiatives, ensuring opportunities are appropriately prioritized, solutions are applied to simplified and reimagined processes, and delivery aligns with business priorities.

Manage priorities, capacity, delivery quality, risks and benefits realization across multiple concurrent Process Engineering initiatives.

Mature the Process Engineering practice by owning the delivery methodology, standards, tools and ways of working, ensuring engagements are practical, outcome-focused and appropriately scaled.

Required Skills & Experience

Significant experience in process engineering, business transformation, operational excellence, or management consulting.

Demonstrated experience leading complex, cross-functional process analysis, process transformation, and future-state design.

Demonstrated experience enabling digital transformation and technology-enabled change, translating business and process needs into practical solutions and sustainable outcomes.

Experience leading, coaching and developing Process Engineers, Business Analysts, consultants or comparable transformation professionals.

Strong capability in process discovery, root-cause analysis, process simplification, workshop facilitation and translating findings into actionable future-state designs.

Experience enabling AI or technology delivery by establishing process understanding, assessing process readiness and shaping how solutions integrate into end-to-end workflows.

Strong capability in operational readiness, operational excellence and change management, including assessing impacts, preparing teams and processes for implementation, supporting adoption and sustaining new ways of working.

Demonstrated ability to build trusted relationships, influence senior stakeholders and create alignment across business and technology partners.

Strong strategic, judgment, problem-solving, communication and prioritization skills.

Preferred Skills & Experience

Experience in financial services, investments, pension management or another complex and regulated environment.

Exposure to AI-enabled solutions, intelligent automation, workflow platforms, process mining and business intelligence capabilities.

Knowledge of ITIL principles and practices for service management, support model design and operational governance.

Experience establishing or maturing a Process Engineering, Operational Excellence or transformation practice.

Relevant post-secondary education or professional designations in business, engineering, technology, process improvement or a related discipline.

We believe that time together in the office is important for OMERS and Oxford, the strength of our employees, and the work we do for our pension members. In delivering on our pension promise, keeping us connected to our work and each other, our flexible hybrid work guideline requires teams to come in to the office 4 days per week.

This posting is for an existing vacancy.The expected salary range for this position is $122,000.00 - $188,000.00 per year.

You may also be eligible to receive an annual Incentive Award pursuant to our Short-term Incentive plan and our Long-Term Incentive plan (if applicable), and to participate in our group benefits and retirement plans – details on these elements of compensation are included within OMERS & Oxford offer letters.

As one of Canada’s largest defined benefit pension plans, our people-first culture is at its best when our workforce reflects the communities where we live and work - and the members we proudly serve.

From hire to retire, we are an equal opportunity employer committed to an inclusive, barrier-free recruitment and selection process that extends all the way through your employee experience. This sense of belonging and connection is cultivated up, down and across our global organization thanks to our vast network of Employee Resource Groups with executive leader sponsorship, our Purpose@Work committee and employee recognition programs.

Artificial intelligence (AI) tools are used to support certain stages of the OMERS recruitment process. While AI assists us in our process, human judgment and decision-making remain central to our candidate experience.

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More about this job

Responsibilities

The Associate Director will lead the Process Engineering practice and manage a team to drive complex, high-impact transformations across investments and corporate groups. They are responsible for identifying process improvement opportunities, enabling AI and technology-led solutions, and ensuring operational readiness through effective change management.

Requirements

Candidates must have significant experience in process engineering, business transformation, or management consulting with a proven ability to lead cross-functional teams. Strong capabilities in process discovery, root-cause analysis, and stakeholder influence are required, along with experience in enabling technology-driven change.

Skills

Process engineering
Business transformation
Operational excellence
Management consulting
Process analysis
Future-state design
Digital transformation
AI enablement
Automation
Change management
Stakeholder management
Root-cause analysis
Workshop facilitation
Operational readiness
Strategic planning
Problem solving

Benefits

Short-term incentive plan
Long-term incentive plan
Group benefits
Retirement plans

Visa sponsorship

Not detected in the job text

Keywords

Process Engineering
Business Transformation
Operational Excellence
Management Consulting
AI
Automation
Analytics
Change Management
Financial Services
Pension Management
ITIL
Service Management
Process Mining
Business Intelligence
Workflow Platforms
Operational Governance
Strategic Direction
Stakeholder Management
Process Discovery
Root-cause Analysis
Operational Readiness
Technology Integration
Data Analysis
Project Management
Leadership
Coaching
Transformation Methodology
Process Simplification
Business Outcomes
Resilient Technology Models

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