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Added 3 mins ago
TP
Technology Delivery Manager
Toronto Pearson International Airport
Toronto, ON
- Full-time
Reporting to the Associate Director, Technology Delivery, the Technology Delivery Manager is responsible for leading the end‑to‑end technical delivery of digital solutions that enable…
Added 3 mins ago
SM
AI Solutions Developer
Sandbox Mutual Insurance
Saskatoon, SK
- Full-time
…artificial intelligence and intelligent automation. You'll lead the discovery, design, and implementation of AI-powered solutions that improve business processes, enhance customer…
Added 3 mins ago
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Tangerine Growth Advisor - Tangerine
Tangerine
Toronto, ON
- Full-time
…bold thinking, tackling every challenge head-on with leading technology and the unstoppable power of…
Added 3 mins ago
AE
Security Operations Supervisor
Agnico Eagle Mines Limited
Timmins, ON
- Full-time
Lead and supervise daily security operations, including site access control, patrol activities, shift coordination, and security personnel assignments;
Added 3 mins ago
SH
Senior Business Analyst
SE Health
Markham, ON
- Full-time
…exceptional care to people and communities across Canada. We lead with empathy, dignity and purpose while building a future where everyone can realize their full health and well-being…
Added 3 mins ago
ES
Concept Artist - EA Sports FC
EA SPORTS
Vancouver, BC
- Temporary
…top-selling video game franchises, award-winning interactive technology, and cross-platform digital experiences. EA SPORTS creates connected gaming experiences that bring the emotion of…
Added 3 mins ago
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Change Management Lead
lululemon
Vancouver, BC
- Full-time
The Change Management Lead, Supply Chain Programs will play a key role in implementing the change management initiatives for Supply Chain projects. They will scope, plan, design and…
Added 3 mins ago
SH
Senior Manager, Analytics & Insights
SE Health
Markham, ON
- Full-time
…together, investing in our people, and creating an inclusive workplace where you can be yourself. Learn why you come first at SE…
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Sales Development Representative (SDR) - SaaS Outbound
YuJa
Toronto, ON · North York, ON
- $60,000 to $70,000 CAD / year
- Full-time
…digital compliance and accessibility solutions, but also a workplace where our people can thrive. We invest in our employees by fostering career growth, continuous learning, and…
Added 3 mins ago
Operations Team Lead - Precision (Dorval)
Fastfrate Group
Dorval, QC
Disclaimer: We use some technology-based tools, which may include artificial intelligence (AI), to support application screening; however, all hiring decisions include human review.
Added 3 mins ago
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Transformer Engineer
Boundary Electric
Grand Forks, BC
- Full-time
Support Factory Acceptance Testing (FAT), customer inspections, and field troubleshooting.
Added 18 mins ago
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Communications Coordinator
BMO
Toronto, ON · FCP
- Full-time
…and create/deliver communication solutions that effectively support and address communications needs. Sources content and feedback, assesses information and translates thoughts into…
Added 33 mins ago
CG
Welcome Host, Guest and Reception Experience
Compass Group Canada
Toronto, ON
- Full-time
Reporting to the onsite Compass lead and in collaboration with the onsite Location Lead, the Welcome Host, Guest and Reception Experience will be responsible for creating a warm, welcoming,…
Added 33 mins ago
A
Senior Systems Engineer
Actalent
Ottawa, ON
- $120,000 to $140,000 CAD / year
- Full-time
Lead or materially contribute to system design, architecture, interface definition, integration, verification, validation, testing, and acceptance.
Added 33 mins ago
S
Account Executive - SMB (Retail)
Solink
Ottawa, ON
- $118,000 to $140,000 CAD / year
- Full-time
Own the Full Sales Cycle: From discovery and demos to pricing, negotiation, and close - you’ll lead every step with confidence and precision.
Added 33 mins ago
A
Microelectronics Packaging Design Engineer
Actalent
Ottawa, ON · Kanata, ON
- $110,000 to $160,000 CAD / year
- Full-time
Lead and mentor junior members of the microelectronics design team, providing technical oversight, guidance, and support in day-to-day engineering activities.
Added 33 mins ago
S
Account Executive - SMB (Retail)
Solink
Toronto, ON
- $118,000 to $140,000 CAD / year
- Full-time
Own the Full Sales Cycle: From discovery and demos to pricing, negotiation, and close - you’ll lead every step with confidence and precision.
Added 33 mins ago
MR
Credit-Free Instructor, Education Assistant Extension Certificate
Mount Royal University
Calgary, AB
- Part-time
…Communications, Health, Community & Education, and Science & Technology. With over 74% of its student body drawn from the local area, Mount Royal University primarily serves Calgary and its…
Added 33 mins ago
A
Senior Systems Engineer
Actalent
Calgary, AB
- $120,000 to $140,000 CAD / year
- Full-time
Lead or materially contribute to system design, architecture, interface definition, integration, verification, validation, testing, and acceptance.
Added 33 mins ago
AM
Learning and Development Lead
A.P. Moller - Maersk
Mississauga, ON
- Full-time
As a Learning & Development Lead, you will play a critical role in identifying capability gaps, designing learning strategies, and delivering impactful development solutions that support…
Added 33 mins ago
K
Manager, Digital Workplace
KPMG
ON · Toronto, Ontario
- Full-time
Working as part of the Digital Workplace team, you will lead and support a portfolio of initiatives spanning Microsoft 365 business solutions, AI consulting and enablement, change and…
Added 48 mins ago
CF
Administrative Coordinator, Operations
Cadillac Fairview
London, ON
- Full-time
Collaborate with department heads on and lead the Purchasing Order (PO) creation for Capital and OpEx projects, process all departmental invoices via CF Exchange, manual entry into Yardi;…
Added 48 mins ago
Sr Sales Strategy and Operations Manager, Central StratOps, GTM and Analytics
Amazon
Toronto, ON
…operational execution. You will build scalable mechanisms to support segmentation implementation, book-of-business planning, and quota distribution…
Added 1 hour ago
WP
Store Leader - West 4th Ave
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Vancouver, BC
- Full-time
…it is today without them! In this position, you'll build and lead a team of service-minded Managers, Opticians, and Advisors in executing processes and creating amazing customer…
Added 1 hour ago
S
Regional Sales Director
Salesforce
Toronto, ON · Canada - Toronto
- Full-time
As a Sales Leader, you will manage and develop a team of Account Executives. You will take part in and lead client and prospect meetings, and work cross-functionally with internal partners…

OMERS

Associate Director, Process Engineering

Toronto, ON, Canada
Head Office Toronto, Canada

This posting is for an existing vacancy.The expected salary range for this position is $122,000.00 - $188,000.00 per year. · Full-time

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Job details

Pay: This posting is for an existing vacancy.The expected salary range for this position is $122,000.00 - $188,000.00 per year.
Job type: Full-time
Posting language: English
Posted: Oct 26, 2026

Original job description

Choose a workplace that empowers your impact.

Join a global workplace where employees thrive. One that embraces diversity of thought, expertise and experience. A place where you can personalize your employee journey to be - and deliver - your best.

We are a purpose-driven, dynamic and sustainable pension plan. An industry leading global investor with teams in Toronto to London, New York, Singapore, Sydney and other major cities across North America and Europe. We embody the values of our 665,000 members, placing their best interests at the heart of everything we do.

Join us to accelerate your growth & development, prioritize wellness, build connections, and support the communities where we live and work.

Don’t just work anywhere - come build tomorrow together with us.

Know someone at OMERS or Oxford Properties? Great! If you're referred, have them submit your name through Workday first. Then, watch for a unique link in your email to apply.

Role Summary

This is an opportunity to play a leading role in shaping how work gets done across OMERS. As part of the Data and Technology team, the Associate Director, Process Engineering will lead the Process Engineering practice while driving complex, high-impact transformations across the Investments, Corporate and Real Estate groups. Reporting to the Director, Process Engineering, Automation and Business Intelligence, this role will lead a team of Process Engineers, build strong partnerships across the organization and proactively identify opportunities to simplify, reimagine and transform end-to-end processes.

The role will be central to enabling AI and technology-led transformation. This means developing a strong understanding of current-state processes, challenging existing ways of working and designing simpler, reimagined future states. The Associate Director will help ensure AI, automation, analytics and other technology-enabled solutions solve the right problems and deliver meaningful, sustainable business outcomes.

You will be responsible for:

Lead, coach and develop a team of Process Engineers, providing direction and oversight across a portfolio of process transformation initiatives.

Proactively identify, shape and prioritize process transformation opportunities, including those enabled by AI, automation and analytics, by understanding business priorities, pain points and where workflows can be simplified or reimagined to deliver meaningful business value.

Lead complex, cross-functional process transformations from problem definition and current-state analysis through future-state design, implementation, adoption and benefits realization.

Conduct in-depth, end-to-end process analysis to challenge existing ways of working, identify root causes and assess upstream and downstream dependencies across technology, data, roles and controls, using these insights to design simplified, reimagined future-state processes.

Enable AI and technology delivery by establishing a clear understanding of current processes, simplifying and reimagining workflows, identifying opportunities for AI, automation and analytics, and defining how solutions should integrate into future ways of working.

Build strong relationships and partnerships across business, technology and transformation teams, positioning Process Engineering as a trusted partner in solving complex business problems and enabling technology outcomes.

Partner with business and technology delivery teams to translate process opportunities into actionable solutions and implementation requirements.

Architect resilient technology support models that define support ownership, operating processes, service levels, escalation paths, performance measures and governance to enable effective and sustainable operations.

Lead operational readiness and change management activities by assessing impacts, preparing teams and processes for implementation, supporting adoption and embedding sustainable new ways of working.

Provide strategic direction and oversight for automation initiatives, ensuring opportunities are appropriately prioritized, solutions are applied to simplified and reimagined processes, and delivery aligns with business priorities.

Manage priorities, capacity, delivery quality, risks and benefits realization across multiple concurrent Process Engineering initiatives.

Mature the Process Engineering practice by owning the delivery methodology, standards, tools and ways of working, ensuring engagements are practical, outcome-focused and appropriately scaled.

Required Skills & Experience

Significant experience in process engineering, business transformation, operational excellence, or management consulting.

Demonstrated experience leading complex, cross-functional process analysis, process transformation, and future-state design.

Demonstrated experience enabling digital transformation and technology-enabled change, translating business and process needs into practical solutions and sustainable outcomes.

Experience leading, coaching and developing Process Engineers, Business Analysts, consultants or comparable transformation professionals.

Strong capability in process discovery, root-cause analysis, process simplification, workshop facilitation and translating findings into actionable future-state designs.

Experience enabling AI or technology delivery by establishing process understanding, assessing process readiness and shaping how solutions integrate into end-to-end workflows.

Strong capability in operational readiness, operational excellence and change management, including assessing impacts, preparing teams and processes for implementation, supporting adoption and sustaining new ways of working.

Demonstrated ability to build trusted relationships, influence senior stakeholders and create alignment across business and technology partners.

Strong strategic, judgment, problem-solving, communication and prioritization skills.

Preferred Skills & Experience

Experience in financial services, investments, pension management or another complex and regulated environment.

Exposure to AI-enabled solutions, intelligent automation, workflow platforms, process mining and business intelligence capabilities.

Knowledge of ITIL principles and practices for service management, support model design and operational governance.

Experience establishing or maturing a Process Engineering, Operational Excellence or transformation practice.

Relevant post-secondary education or professional designations in business, engineering, technology, process improvement or a related discipline.

We believe that time together in the office is important for OMERS and Oxford, the strength of our employees, and the work we do for our pension members. In delivering on our pension promise, keeping us connected to our work and each other, our flexible hybrid work guideline requires teams to come in to the office 4 days per week.

This posting is for an existing vacancy.The expected salary range for this position is $122,000.00 - $188,000.00 per year.

You may also be eligible to receive an annual Incentive Award pursuant to our Short-term Incentive plan and our Long-Term Incentive plan (if applicable), and to participate in our group benefits and retirement plans – details on these elements of compensation are included within OMERS & Oxford offer letters.

As one of Canada’s largest defined benefit pension plans, our people-first culture is at its best when our workforce reflects the communities where we live and work - and the members we proudly serve.

From hire to retire, we are an equal opportunity employer committed to an inclusive, barrier-free recruitment and selection process that extends all the way through your employee experience. This sense of belonging and connection is cultivated up, down and across our global organization thanks to our vast network of Employee Resource Groups with executive leader sponsorship, our Purpose@Work committee and employee recognition programs.

Artificial intelligence (AI) tools are used to support certain stages of the OMERS recruitment process. While AI assists us in our process, human judgment and decision-making remain central to our candidate experience.

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More about this job

Responsibilities

The Associate Director will lead the Process Engineering practice and manage a team to drive complex, high-impact transformations across investments and corporate groups. They are responsible for identifying process improvement opportunities, enabling AI and technology-led solutions, and ensuring operational readiness through effective change management.

Requirements

Candidates must have significant experience in process engineering, business transformation, or management consulting with a proven ability to lead cross-functional teams. Strong capabilities in process discovery, root-cause analysis, and stakeholder influence are required, along with experience in enabling technology-driven change.

Skills

Process engineering
Business transformation
Operational excellence
Management consulting
Process analysis
Future-state design
Digital transformation
AI enablement
Automation
Change management
Stakeholder management
Root-cause analysis
Workshop facilitation
Operational readiness
Strategic planning
Problem solving

Benefits

Short-term incentive plan
Long-term incentive plan
Group benefits
Retirement plans

Visa sponsorship

Not detected in the job text

Keywords

Process Engineering
Business Transformation
Operational Excellence
Management Consulting
AI
Automation
Analytics
Change Management
Financial Services
Pension Management
ITIL
Service Management
Process Mining
Business Intelligence
Workflow Platforms
Operational Governance
Strategic Direction
Stakeholder Management
Process Discovery
Root-cause Analysis
Operational Readiness
Technology Integration
Data Analysis
Project Management
Leadership
Coaching
Transformation Methodology
Process Simplification
Business Outcomes
Resilient Technology Models

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