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Added 27 mins ago
SE
IT Support Technician/Technicien de soutien informatique
Siemens Energy
Trois-Rivières, QC · Greater Trois-Rivieres Metropolitan Area
- Full-time
Familiar with ITSM tools like ServiceNow and Jira Service Desk.
Added 28 mins ago
Guest Experience Agent
HR_RH
Whistler, BC
Perform opening and closing duties for the Front Desk.
Added 36 mins ago
HS
Hotel front desk supervisor
Home2 Suites by Hilton
Thunder Bay, ON
- From $25 CAD / hour
- Full-time
- On-site
Maintain operation of computer systems, equipment, machinery and arrange repair work to ensure business continuity and customer service delivery
Added 40 mins ago
DI
Hotel front desk supervisor
Dauphin Inn Express
Dauphin, MB
- From $21 CAD / hour
- Full-time
- On-site
Maintain operation of computer systems, equipment, machinery and arrange repair work to ensure business continuity and customer service delivery
Added 43 mins ago
W
(CAN) General Merchandise Associate
Walmart
Victoria, BC
- Part-time
…location and processes recovery merchandise from the Customer Service desk and other areas of the…
Added 43 mins ago
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General Merchandise Associate
Walmart
Edmonton, AB
- Part-time
…location and processes recovery merchandise from the Customer Service desk and other areas of the…
Added 43 mins ago
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(CAN) General Merchandise Associate
Walmart
Thompson, MB
- Part-time
…location and processes recovery merchandise from the Customer Service desk and other areas of the…
Added 58 mins ago
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Vice President, Commodities Development
BMO
Toronto, ON · FCP
- Full-time
The role leads front office engineering teams and acts as the primary technology partner to Commodities Trading desk and product owner. A successful candidate has a keen interest in…
Added 58 mins ago
HI
Associate, Junior Broker & Administration
HUB International
Grande Prairie, AB
- Full-time
Support personal lines brokers with day-to-day service activities, including coverage inquiries, policy changes, renewals, and client documentation
Added 1 hour ago
WI
Night Auditor
Wickaninnish Inn
Tofino, BC
- Full-time
…telephone skills, math skills and must thrive on providing guest service…
Added 1 hour ago
BR
Hotel front desk clerk
Black Rock Oceanfront Resort
Ucluelet, BC
- From $21.94 CAD / hour
- Full-time
- On-site
Added 1 hour ago
TH
Flooring & Décor Sales Associate Part-Time - 7236 Timmins
The Home Depot
Timmins, ON
- Part-time
Sales Associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. Sales Associates have an emphasis on department and product…
Added 1 hour ago
TH
Appliance Sales Specialist Part-Time - 7245 Regina Northwest
The Home Depot
Regina, SK
- Part-time
…support Customers First by providing fast, thorough, and friendly service to customers. Sales Specialists interact with customers by welcoming them to the store, assessing their needs,…
Added 1 hour ago
TH
Service Desk Associate Full -Time - 7086 Winnipeg South West
The Home Depot
Winnipeg, MB
- Full-time
Service Desk associates are responsible for following through on all Customer Order Management (COM) orders from beginning to end and until the customer is satisfied including but not…
Added 1 hour ago
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Part-time Team Lead
Tilley
Vaughan, ON
- Part-time
Ensures the cash desk area and fitting room processes and controls are adhered to and followed
Added 2 hours ago
BS
User support technician
BRAVO SECURITY SERVICES LTD.
Calgary, AB
- From $34 CAD / hour
- Full-time
- On-site
Added 2 hours ago
A
Bell Captain (Part-Time)
AccorHotel
Toronto, ON
- Part-time
Join a storied tradition at Fairmont Royal York, where nearly a century of luxurious hospitality and exceptional service have made us a Toronto landmark.
Added 2 hours ago
DG
Sales Receptionist
Dilawri Group of Companies
Langley (District), BC · Langley, BC
- Full-time
…basic clerical tasks. Maintaining a clean, welcoming front desk is…
Added 2 hours ago
C
Bilingual Customer Service Representative (English/French)
CGI
Moncton, NB
- Full-time
Experience in a contact centre, service desk, or help desk environment.
Added 3 hours ago
HG
Front desk agent
Hilton Garden Inn Halifax Airport
Enfield, NS
- From $16.75 CAD / hour
- Full-time
- On-site
Added 3 hours ago
MT
front desk agent
Manitoulin Transport
Little Current, ON
- Full-time
Added 3 hours ago
H
Consultant Specialist, Collateral Treasury
HSBC
Toronto, ON
- Full-time
…support to our global businesses, helping improve customer service and efficiency. In this role you will help build and enhance a scalable, resilient and highly available Collateral…
Added 3 hours ago
HP
Medical Office Receptionist
Hollyburn Physiotherapy Clinic
BC · West Vancouver, BC
- Part-time
…procedures, and maintaining a welcoming and professional front desk environment. Daily tasks include answering phone calls, responding to inquiries, scheduling and confirming appointments,…
Added 3 hours ago
CL
Residence Services Representative
Campus Living Centres
Kingston, ON
- Part-time
The Residence Services Representative is responsible for responding to student and guest inquiries, service requests, and carrying out daily operational duties. They must be able to listen…
Added 4 hours ago
BW
Unit Clerk, Ambulatory Clinic, Menopause Midlife Health - BC Women’s Hospital & Health Centre
BC Women's Hospital and Health Centre
Vancouver, BC
- Full-time

OMERS

Coordinator, Reception & Guest Experience

Toronto, ON, Canada
Head Office Toronto, Canada

This posting is for an existing vacancy.The expected salary range for this position is $48,000.00 - $68,000.00 per year. · Full-time

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Job details

Pay: This posting is for an existing vacancy.The expected salary range for this position is $48,000.00 - $68,000.00 per year.
Job type: Full-time
Experience: 3–5 years’ experience in a fast-paced Corporate Reception environment.
Posting language: English
Posted: Oct 9, 2026

Original job description

Choose a workplace that empowers your impact.

Join a global workplace where employees thrive. One that embraces diversity of thought, expertise and experience. A place where you can personalize your employee journey to be - and deliver - your best.

We are a purpose-driven, dynamic and sustainable pension plan. An industry leading global investor with teams in Toronto to London, New York, Singapore, Sydney and other major cities across North America and Europe. We embody the values of our 665,000 members, placing their best interests at the heart of everything we do.

Join us to accelerate your growth & development, prioritize wellness, build connections, and support the communities where we live and work.

Don’t just work anywhere - come build tomorrow together with us.

Know someone at OMERS or Oxford Properties? Great! If you're referred, have them submit your name through Workday first. Then, watch for a unique link in your email to apply.

Coordinator, Reception & Guest Experience

Position Scope:

As an integral member of the Guest Experience team and a corporate ambassador for OMERS, the Coordinator, Reception & Guest Experience reports to the Lead, Reception and Meeting Services Management. This role provides reception and administrative support, follows physical security protocols, welcomes and registers visitors in a professional and courteous manner, manages live telephone calls and messages, and coordinates the Conference Centre, Boardroom and meeting rooms.

The successful candidate will bring strong interpersonal and customer service skills, adapt quickly to changing business needs, and demonstrate OMERS’ Core Values and commitment to compliance.

You will be responsible for:

Reception

As part of a team, manage the day-to-day running of the reception desk and reception area.

Welcome all visitors, assist as needed, and log visitor details accurately.

Log pension members separately and liaise with Pension Member Experience to ensure a representative arrives promptly.

Ensure the reception and waiting area is always welcoming and tidy.

Answer the switchboard, forward calls, and respond to enquiries professionally.

Report AV/VC faults in meeting rooms to the IT team.

Report building maintenance and security issues to Property Management.

Monitor internal directories and provide updated information to the team shared report.

Document and maintain accurate records for monthly reporting on meeting room bookings, visitor logs and switchboard calls.

Supply and track wireless remote clickers used by employees for presentations.

Create Wi-Fi passwords for guests as needed.

Support Executive Assistants with EMS or an equivalent system, including reporting user issues and introducing new starters to the system.

Use EMS or an equivalent system daily to ensure meeting rooms are booked and utilized correctly.

Research and present alternatives to clients when room revisions are necessary and escalate when required.

Extract and create monthly reports for management through EMS or an equivalent system, specifying meeting usage, cancellations, amendments and overall utilization.

Maintain and cultivate the relationship with EMS or an equivalent provider to ensure the system works efficiently and to learn new features that support Executive Assistants and the business.

Work with Meeting Services and IT teams to support room configuration, AV requirements, and food and beverage supply.

Provide backup support for Meeting Services to ensure meeting rooms in the Conference Centre are always clean and tidy.

Team assistance

Work with the Global CREW team and Executive Assistants across international offices to ensure alignment of processes and inclusion of managed offices in wider company discussions and events.

Assist Executive Assistants, employees and external guests with last-minute requests, including catering, AV, printing and other support needs.

Support the Team Lead and complete other tasks as required.

Invoice Processing

Input, code and process all invoices into accounts payable software, such as Basware or an equivalent system, within 48 hours of receipt.

Log all invoices into monthly tracking summary sheets.

Monitor proposals, work orders and contracts to serve as backup to invoices, as applicable.

Ad hoc tasks

Ensure the CREW SharePoint site is up to date.

Assist in forward planning for visitors from other offices and provide basic assistance as required during visits.

Learn and practice safety protocols, including Fire Warden Training, First Aid and CPR.

Assist with special projects as assigned.

Required Skills & Experience

3–5 years’ experience in a fast-paced Corporate Reception environment.

Professional, friendly, and approachable with strong interpersonal skills.

Strong written and verbal communication skills.

Excellent organizational skills.

Ability to multitask and adapt well to working under pressure.

Self-motivated and proactive.

Proficient Microsoft Office skills, including Outlook, Excel and Word.

Accuracy and attention to detail.

Excellent time management skills.

Reliable and trustworthy.

Preferred Skills & Experience

Team player and flexible, with occasional later working hours required during busy periods.

Keen self-educator.

Experience using Microsoft PowerPoint.

Confident in building relationships with multiple stakeholders.

This posting is for an existing vacancy.The expected salary range for this position is $48,000.00 - $68,000.00 per year.

You may also be eligible to receive an annual Incentive Award pursuant to our Short-term Incentive plan and our Long-Term Incentive plan (if applicable), and to participate in our group benefits and retirement plans – details on these elements of compensation are included within OMERS & Oxford offer letters.

As one of Canada’s largest defined benefit pension plans, our people-first culture is at its best when our workforce reflects the communities where we live and work - and the members we proudly serve.

From hire to retire, we are an equal opportunity employer committed to an inclusive, barrier-free recruitment and selection process that extends all the way through your employee experience. This sense of belonging and connection is cultivated up, down and across our global organization thanks to our vast network of Employee Resource Groups with executive leader sponsorship, our Purpose@Work committee and employee recognition programs.

Artificial intelligence (AI) tools are used to support certain stages of the OMERS recruitment process. While AI assists us in our process, human judgment and decision-making remain central to our candidate experience.

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More about this job

Responsibilities

The Coordinator manages the reception desk, welcomes visitors, and handles switchboard operations while providing administrative support to the Guest Experience team. They are also responsible for coordinating meeting room bookings, managing AV/VC faults, and processing invoices in accordance with corporate protocols.

Requirements

Candidates must have 3–5 years of experience in a fast-paced corporate reception environment and possess strong interpersonal and organizational skills. Proficiency in Microsoft Office and the ability to multitask under pressure are essential for this role.

Skills

Reception
Customer service
Administrative support
Telephone management
Meeting room coordination
Microsoft Office
Outlook
Excel
Word
Interpersonal skills
Multitasking
Time management
Communication skills
Invoice processing
Problem solving

Benefits

Group benefits
Retirement plans
Short-term incentive plan
Long-term incentive plan

Visa sponsorship

Not detected in the job text

Keywords

Reception
Guest Experience
Administrative Support
Switchboard
Meeting Services
EMS
Basware
Accounts Payable
Invoice Processing
SharePoint
Fire Warden Training
First Aid
CPR
Corporate Ambassador
Pension Plan
Microsoft Office
Outlook
Excel
Word
PowerPoint
Customer Service
AV/VC Support
Facility Management
Security Protocols
Stakeholder Management

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