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Added 7 mins ago
C
Bilingual Senior HR Business Partner – Corporate Groups
CBC/Radio-Canada
Toronto, ON · Ottawa, ON
- Full-time
Reporting to the Senior Manager, HR, you will be a key member of the People & Culture team, providing strategic Human Resources and Industrial Relations (HR/IR) consultation and operational…
Added 19 mins ago
AP
Property Administrator (User Experience Partner)
Allied Properties REIT
Montreal, QC
- Full-time
Reporting to the Manager, Portfolio Operations, you will collaborate across our organization to address both the planned and unplanned operational needs of our users.
Added 19 mins ago
MR
AV Technician
Mount Royal University
Calgary, AB
- Part-time
The Audio Visual (AV) Technician reports to the General Manager, Taylor Centre for the Performing Arts and is under the direction of the Lead, Technical Theatre Operations who is…
Added 19 mins ago
TN
Training & Development Coordinator
The North West Company
Winnipeg, MB
- Full-time
…training logistics, travel and accommodations, records, and vendor services. The Coordinator serves as the primary contact for learners, trainers, and internal stakeholders, ensuring…
Added 22 mins ago
M
Recreation Experience Expert
Marriott
Edmonton, AB
- Part-time
…appropriately in accordance with local operating procedure in the event of an emergency. Provide cashier services when working in facilities that include point of sales transactions. Assist…
Added 22 mins ago
MU
Administrative Manager
McGill University
ON
- Full-time
Reporting to the Associate Director Administration, the Administrative Manager is responsible for planning, developing and implementing business processes related to finance, human…
Added 22 mins ago
CH
Senior Advisor, Operational Risk and Resiliency - Express Scripts Canada
Cigna Healthcare
Mississauga, ON
- Full-time
Leads the IT recovery and contingency plan efforts and actual event management, including organizing and leading a team of professionals from across the enterprise in the event of a…
Added 22 mins ago
E
Advisor IT Data Network Operations & Support
Enbridge
Toronto, ON · North York
- Full-time
Provide operational support for enterprise network services, including incident response, troubleshooting, root cause analysis, and resolution of complex network issues.
Added 22 mins ago
Student Support Services Officer
International Business University
Ottawa, ON
Join one of Canada’s fastest-growing universities as our Student Support Services Officer at the Ottawa campus, where you will play a key role in fostering student success, enhancing the…
Added 50 mins ago
HC
LTO - SMASH - Core French/ PTM (1.00 FTE)
Halton Catholic District School Board
Milton, ON
- Full-time
…regarding candidate advancement are made by Human Resources Services staff in partnership with the hiring…
Added 50 mins ago
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MENU
FDI Nova Scotia
Halifax, NS
- Full-time
Reporting to the Manager, Properties and Incubation, the Building Maintenance Technician is responsible for the janitorial, maintenance, and repair services that keep our facilities safe,…
Added 52 mins ago
Manager, Community Partnerships (Events)
Make-A-Wish Canada / Rêves d'enfants Canada
Halifax, NS
We are looking for a Manager, Community Partnerships to join our team at Make-A-Wish Canada. In this role, you will drive revenue growth by planning and executing first-party fundraising…
Added 52 mins ago
Manager, Community Partnerships
Make-A-Wish Canada / Rêves d'enfants Canada
Dartmouth, NS
We are looking for a Manager, Community Partnerships to join our team at Make-A-Wish Canada. In this role, you will drive revenue growth by planning and executing first-party fundraising…
Added 1 hour ago
WP
World Junior Hockey - Entertainment Agent
Westerner Park
Red Deer, AB
- Temporary
Maintain a calm, courteous demeanor and escalate any issues to the supervisor or Event Venue Manager.
Added 1 hour ago
WP
World Junior Hockey - Cash Office Clerk
Westerner Park
Red Deer, AB
- Temporary
The Cash Office Clerk is responsible for providing day-to-day support for the Cash Office and related event operations at Westerner Park. The role counts and verifies cashouts, prepares…
Added 1 hour ago
CS
Active Living Aide - Full Time
Cogir Senior Living
Mississauga, ON · King Gardens
- Full-time
Reporting to the Active Living Manager, the Active Living Aide assists in the planning, organization and implementation of meaningful programs for the residents.
Added 1 hour ago
Marketing Manager, Growth
Global Traffic Group
St. Albert, AB
As the Marketing Manager, Growth, you will lead marketing for GTG’s expansion into new markets, beginning with priority states in the United States. Reporting to the COO, you’ll work…
Added 1 hour ago
AI
Senior Site Reliability Engineer - AEM - Content Delivery Network
Astra-North Infoteck Inc. ~ Conquering today’s challenges, achieving tomorrow’s vision!
Toronto, ON
- Full-time
…Search, Consent Management, Analytics, Personalization and AI services and many more to…
Added 1 hour ago
CG
Assistant Manager, Full Time
Compass Group Canada
AB · Greater Edmonton Metropolitan Area
- Full-time
Now, If You Were To Come On Board As An Assistant Catering Manager, We’d Ask You To Do The Following For Us
Added 1 hour ago
TF
Administrative Specialist
The Fedcap Group
Hamilton, ON
- $47,000 to $60,000 CAD / year
- Full-time
…simultaneously. The position reports directly to the Operations…
Added 1 hour ago
Senior Analyst: Business Development
Vail Resorts
Whistler, BC
Working closely with the Sr. Manager, Planning & Business Development, this role helps evaluate new opportunities, build business cases, support partner relationships, and coordinate…
Added 1 hour ago
Retail Hiring Event October 15, Tsain Ko Village
Bell
Sechelt, BC
Join us as we embark on this new journey, blending the best in tech retail with cutting-edge telecommunications services. At Best Buy Express we believe one of our most important assets is…
Added 1 hour ago
Retail Hiring Event October 15, Devonshire Mall
Bell
Windsor, ON
Join us as we embark on this new journey, blending the best in tech retail with cutting-edge telecommunications services. At Best Buy Express we believe one of our most important assets is…
Added 1 hour ago
Retail Hiring Event October 15, Skeena Mall
Bell
Terrace, BC
Join us as we embark on this new journey, blending the best in tech retail with cutting-edge telecommunications services. At Best Buy Express we believe one of our most important assets is…
Added 1 hour ago
Registered Nurse
Bayshore
Brampton, ON
the Specialty Pharma Supervisor and/or Specialty Pharma Nurse Manager to ensure patient safety and satisfaction. Specialized pharmacological training will be provided. This career will…

OMERS

Guest Experience Representative

Calgary, AB, Canada
Southcentre, Canada

Part-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Part-time
Experience: 1-2 years of experience in retail
Posting language: English
Posted: Oct 5, 2026

Original job description

Choose a workplace that empowers your impact.

Join a global workplace where employees thrive. One that embraces diversity of thought, expertise and passion. A place where you can personalize your employee journey to be - and deliver - your best.

We are a leading global real estate investor, developer and manager. We combine our capital with our capabilities to create real estate that strengthens economies and communities. By prioritizing people, partnerships and places, we generate meaningful returns for OMERS members, enhance value for our capital partners and create a brighter world for our customers.

Join us to accelerate your growth & development, prioritize wellness, build connections, and support the communities where we live and work.

Don’t just work anywhere - come build tomorrow together with us.

Know someone at OMERS or Oxford Properties? Great! If you're referred, have them submit your name through Workday first. Then, watch for a unique link in your email to apply.

We are currently looking for a highly motivated Seasonal Guest Services Representative to join our team at Southcentre in Calgary.

At Oxford, we are committed to customer service excellence, delivered through a consistently elevated, hospitality-led approach to every guest interaction.

Reporting to the Guest Services Supervisors, you will serve as a brand ambassador for Southcentre, welcoming and assisting guests within a retail environment. Through thoughtful engagement, you will create meaningful guest interactions delivering an elevated service that is consistently proactive, personalized, and present.

You Will Be Responsible For

Serving as a brand ambassador for Southcentre, delivering a hospitality-led experience through proactive, personalized and meaningful interactions with guests

Anticipating guests' needs and proactively seeking opportunities to create memorable experiences

Ensuring the Guest Service area remains a welcoming and refined environment, including adhering to Oxford service standards (e.g. uniform and etiquette guidelines)

Assisting customers with directions, information, and services while delivering other centre specific duties, as assigned

Maintaining a thorough knowledge of the shopping centre's services, amenities, facilities, stores, and promotional activities and/or events

Actively promoting and selling Southcentre Gift Cards through proactive engagement and assisted selling techniques

Supporting guest concerns, ensuring proper documentation, timely follow-up and notifying relevant departments

Assisting with in-centre promotional offers and events that enhance the overall guest experience and drive engagement

Required Skills & Experience

Post-secondary education in a related field preferred (i.e. Hospitality/tourism, Marketing/Communications)

A positive and friendly attitude with the ability to engage guests confidently and initiate interactions

Strong written, verbal and interpersonal communication skills; multilingual capabilities and considered an asset

The ability to build rapport with shoppers, tenants, management, service providers, and all shopping centre personnel

Capacity to thrive in a fast-paced environment, while multi-tasking and maintaining a high level of professionalism

Computer proficiency, including working knowledge of social media, Google Sheets and Microsoft Office programs

Availability to work range of shifts including days, evenings, weekends, and holidays

Preferred Skills & Experience

1-2 years of experience in retail

Hospitality or guest services environment is an asset

The ability to stand for extended periods throughout the shift and perform light physical tasks as required, including lifting boxes

Strong conflict resolution and problem-solving abilities

Effective organizational and time-management skills

Oxford's purpose is to strengthen economies and communities through real estate.

Our people-first culture is at its best when our workforce reflects the communities where we live and work - and the customers we proudly serve.

From hire to retire, we are an equal opportunity employer committed to an inclusive, barrier-free recruitment and selection process that extends all the way through your employee experience. This sense of belonging and connection is cultivated up, down and across our global organization thanks to our vast network of Employee Resource Groups with executive leader sponsorship, our Purpose@Work committee and employee recognition programs.

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More about this job

Responsibilities

The Guest Experience Representative serves as a brand ambassador by providing proactive, personalized, and hospitality-led interactions to guests at Southcentre. Responsibilities include assisting customers with information, maintaining the service area, and actively promoting shopping centre services and gift cards.

Requirements

Candidates should possess strong communication and interpersonal skills with a positive, friendly attitude. Post-secondary education in a related field and 1-2 years of experience in retail or hospitality are preferred.

Skills

Customer service
Hospitality
Communication
Interpersonal skills
Conflict resolution
Problem-solving
Time management
Multi-tasking
Proactive engagement
Sales
Computer proficiency
Social media
Google Sheets
Microsoft Office

Benefits

Wellness programs
Employee resource groups
Employee recognition programs

Visa sponsorship

Not detected in the job text

Keywords

Guest Experience
Retail
Hospitality
Brand Ambassador
Customer Service Excellence
Southcentre
Oxford Properties
Real Estate
Gift Cards
Assisted Selling
Conflict Resolution
Time Management
Google Sheets
Microsoft Office
Social Media
Professionalism
Event Support

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