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Added 27 mins ago
DR
Client Account Specialist
Dawn Recruiting Agency
Toronto, ON
- $50,000 to $60,000 CAD / year
- Full-time
This role is ideal for candidates with experience in positions such as: Customer Service Representative, Retail Sales Associate, Bank Teller, Financial Services Representative, Personal…
Added 28 mins ago
SA
Field Service Rep
Standard Aero
Calgary, AB
- Full-time
As a Field Service Representative you will act as a liaison with production, engineering, sales and customers in resolving customer problems and complaints
Added 28 mins ago
Senior Policy Analyst (Program Admin Officer 4)
The Government of Nova Scotia
Halifax, NS
Develop a strong network of contacts with key analysts, advisors, and decision-makers in the field of energy policy within and outside of government.
Added 43 mins ago
M
Senior Cloud Engineer -Hybrid
Manulife
Toronto, ON · Waterloo, ON
- Full-time
Develop and maintain APIs, web services, and integration solutions across enterprise platforms.
Added 43 mins ago
M
Director, Retirement Strategy
Manulife
Toronto, ON
- Full-time
8–10 years of relevant, progressively senior experience in strategy, transformation, financial services or a related field.
Added 43 mins ago
M
Account Executive – Canada Retirement
Manulife
Halifax, NS
- Full-time
University degree in Business, Finance, Economics, Commerce, Marketing, or a related field.
Added 58 mins ago
CI
Senior Quality Assurance Analyst – Test Automation (SDET)
Canadian Institute for Health Information (CIHI)
ON · Ontario, Canada
- Contract
…staff and business units. This role involves acting as the QA representative on projects, designing and executing complex test scripts, coordinating test efforts, and contributing to the…
Added 1 hour ago
CO
Traffic Engineer
City of Calgary
Calgary, AB
- $115,464 to $144,330 CAD / year
- Full-time
…grow, join The City of Calgary. City employees deliver the services, run the programs and operate the facilities which make a difference in our community. We support work-life balance,…
Added 1 hour ago
CO
Planning Engineer, River Engineering
City of Calgary
Calgary, AB
- $115,464 to $144,330 CAD / year
- Full-time
…grow, join The City of Calgary. City employees deliver the services, run the programs and operate the facilities which make a difference in our community. We support work-life balance,…
Added 1 hour ago
TG
Director of Ministry Content
The Good News Broadcasting Association of Canada
Abbotsford, BC
- Full-time
Master’s degree in theology or closely related field
Added 1 hour ago
CO
Senior Planner
City of Calgary
Calgary, AB
- $56.13 to $75.09 CAD / hour
- Full-time
…grow, join The City of Calgary. City employees deliver the services, run the programs and operate the facilities which make a difference in our community. We support work-life balance,…
Added 1 hour ago
VE
Senior Project Manager, Electrical Commissioning
Veolia Environnement SA
Edmonton, AB
- Full-time
…offers a full spectrum of water, waste, and energy management services, including water and wastewater treatment, commercial and hazardous waste collection and disposal, energy consulting…
Added 2 hours ago
WS
Provider Relationship Manager (Contract Manager)
WCG Services
Toronto, ON
- Full-time
Minimum 5 years combined progressive strategic leadership and contract management experience in the field of Employment Services
Added 3 hours ago
PH
Supervisor, Facilities Maintenance & Operations
Provincial Health Services Authority
Vancouver, BC
- Full-time
…Leads and manages both preventative and emergency maintenance services for the designated areas. Ensures the smooth functioning and code compliance of designated/larger facilities,…
Added 3 hours ago
GO
French-Language Instructor
Government of Yukon
Whitehorse, YT
- Full-time
…gouvernement du Yukon de mettre en place une fonction publique représentative. Pour plus d’informations sur l’embauche préférentielle, voir…
Added 3 hours ago
WC
Outside Sales Representative (Auto) - Thornhill, ON
Wurth Canada
Vaughan, ON
- Full-time
A day in the life of an outside sales representative:
Added 3 hours ago
WC
Outside Sales Representative (Metal) - Halifax, NS
Wurth Canada
Halifax, NS
- Full-time
A day in the life of an outside sales representative:
Added 3 hours ago
WC
Service and Support Representative - Edmonton, AB
Wurth Canada
AB · Edmonton, AB
- Full-time
We are seeking a dynamic and detail-oriented individual to join our team as a Service & Support Representative. In this role, you will play a pivotal role in ensuring the seamless…
Added 5 hours ago
SB
Branch Coverage Representative
Stanley Black & Decker, Inc.
Mississauga, ON · Waterloo, ON
- Full-time
As a Branch Coverage Representative, you will be part of a dedicated team based in Kitchener, Waterloo, Guelph, or West GTA, Ontario and reporting to the Manager, IC National Accounts. This…
Added 5 hours ago
S
Représentant(e) du support aux ventes à la clientèle / Customer Sales Support Representative
Sandvik
Sudbury, ON · Val-d'Or, QC · Val Dor
- Full-time
Comprendre les besoins des clients et les communiquer aux autres services;
Added 5 hours ago
N
Director, Engineering
NielsenIQ
Toronto, ON
- $150,000 to $176,000 CAD / year
- Full-time
Guide the design, modernization, and operation of large-scale distributed systems, cloud-native services, APIs, and data-intensive product platforms.
Added 5 hours ago
PL
Assistant House Manager
People's Light
AB
- Part-time
…from populations historically underrepresented in the theatre field are strongly encouraged to…
Added 6 hours ago
AI
BUSINESS AND HUMAN RIGHTS LEGAL ADVISOR AND RESEARCHER (4235)
Amnesty International
Legal, AB
- Full-time
Carry out investigative research (both desk and field research) into legal breaches, including the commission of crimes, as well as human right abuses, by corporate actors; carry out…
Added 8 hours ago
IW
Product Specialist, Investment Products - Winnipeg, Toronto
IG Wealth Management
MB · Manitoba, Canada
- Full-time
1-3 years of experience in financial services, wealth management, asset management, investment products, operations or a related field.
Added 8 hours ago
H
Social Worker Degree
HealthCareersInSask.ca
Estevan, SK
- Full-time
Department: Mental Health Community Clinics&Programs - Adult Clinical Services

OMERS

Guest Experience Representative

Calgary, AB, Canada
Southcentre, Canada

Part-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Part-time
Experience: 1-2 years of experience in retail
Posting language: English
Posted: Oct 5, 2026

Original job description

Choose a workplace that empowers your impact.

Join a global workplace where employees thrive. One that embraces diversity of thought, expertise and passion. A place where you can personalize your employee journey to be - and deliver - your best.

We are a leading global real estate investor, developer and manager. We combine our capital with our capabilities to create real estate that strengthens economies and communities. By prioritizing people, partnerships and places, we generate meaningful returns for OMERS members, enhance value for our capital partners and create a brighter world for our customers.

Join us to accelerate your growth & development, prioritize wellness, build connections, and support the communities where we live and work.

Don’t just work anywhere - come build tomorrow together with us.

Know someone at OMERS or Oxford Properties? Great! If you're referred, have them submit your name through Workday first. Then, watch for a unique link in your email to apply.

We are currently looking for a highly motivated Seasonal Guest Services Representative to join our team at Southcentre in Calgary.

At Oxford, we are committed to customer service excellence, delivered through a consistently elevated, hospitality-led approach to every guest interaction.

Reporting to the Guest Services Supervisors, you will serve as a brand ambassador for Southcentre, welcoming and assisting guests within a retail environment. Through thoughtful engagement, you will create meaningful guest interactions delivering an elevated service that is consistently proactive, personalized, and present.

You Will Be Responsible For

Serving as a brand ambassador for Southcentre, delivering a hospitality-led experience through proactive, personalized and meaningful interactions with guests

Anticipating guests' needs and proactively seeking opportunities to create memorable experiences

Ensuring the Guest Service area remains a welcoming and refined environment, including adhering to Oxford service standards (e.g. uniform and etiquette guidelines)

Assisting customers with directions, information, and services while delivering other centre specific duties, as assigned

Maintaining a thorough knowledge of the shopping centre's services, amenities, facilities, stores, and promotional activities and/or events

Actively promoting and selling Southcentre Gift Cards through proactive engagement and assisted selling techniques

Supporting guest concerns, ensuring proper documentation, timely follow-up and notifying relevant departments

Assisting with in-centre promotional offers and events that enhance the overall guest experience and drive engagement

Required Skills & Experience

Post-secondary education in a related field preferred (i.e. Hospitality/tourism, Marketing/Communications)

A positive and friendly attitude with the ability to engage guests confidently and initiate interactions

Strong written, verbal and interpersonal communication skills; multilingual capabilities and considered an asset

The ability to build rapport with shoppers, tenants, management, service providers, and all shopping centre personnel

Capacity to thrive in a fast-paced environment, while multi-tasking and maintaining a high level of professionalism

Computer proficiency, including working knowledge of social media, Google Sheets and Microsoft Office programs

Availability to work range of shifts including days, evenings, weekends, and holidays

Preferred Skills & Experience

1-2 years of experience in retail

Hospitality or guest services environment is an asset

The ability to stand for extended periods throughout the shift and perform light physical tasks as required, including lifting boxes

Strong conflict resolution and problem-solving abilities

Effective organizational and time-management skills

Oxford's purpose is to strengthen economies and communities through real estate.

Our people-first culture is at its best when our workforce reflects the communities where we live and work - and the customers we proudly serve.

From hire to retire, we are an equal opportunity employer committed to an inclusive, barrier-free recruitment and selection process that extends all the way through your employee experience. This sense of belonging and connection is cultivated up, down and across our global organization thanks to our vast network of Employee Resource Groups with executive leader sponsorship, our Purpose@Work committee and employee recognition programs.

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More about this job

Responsibilities

The Guest Experience Representative serves as a brand ambassador by providing proactive, personalized, and hospitality-led interactions to guests at Southcentre. Responsibilities include assisting customers with information, maintaining the service area, and actively promoting shopping centre services and gift cards.

Requirements

Candidates should possess strong communication and interpersonal skills with a positive, friendly attitude. Post-secondary education in a related field and 1-2 years of experience in retail or hospitality are preferred.

Skills

Customer service
Hospitality
Communication
Interpersonal skills
Conflict resolution
Problem-solving
Time management
Multi-tasking
Proactive engagement
Sales
Computer proficiency
Social media
Google Sheets
Microsoft Office

Benefits

Wellness programs
Employee resource groups
Employee recognition programs

Visa sponsorship

Not detected in the job text

Keywords

Guest Experience
Retail
Hospitality
Brand Ambassador
Customer Service Excellence
Southcentre
Oxford Properties
Real Estate
Gift Cards
Assisted Selling
Conflict Resolution
Time Management
Google Sheets
Microsoft Office
Social Media
Professionalism
Event Support

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