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Added 4 mins ago
WC
(CAN) General Merchandise Associate
Walmart Canada
Fort McMurray, AB
- Full-time
…great opportunity to build valuable skills in a fast‑paced retail environment. In this role, you deliver excellent customer service by living Walmart’s values, maintaining a well‑organized…
Added 4 mins ago
WC
(CAN) Overnight Associate
Walmart Canada
Flin Flon, MB
- Full-time
Position Summary...To provide customer service by completing assigned tasks relating to receiving and the flow of merchandise through to the sales floor. This will be accomplished by…
Added 4 mins ago
WC
(CAN) Grocery Associate
Walmart Canada
Labrador City, NL
- Contract
…great opportunity to build valuable skills in a fast paced retail environment. In this role, you deliver excellent customer service by living Walmart’s values, keeping the grocery area…
Added 4 mins ago
WC
(CAN) Food & Consumables Team Associate
Walmart Canada
Fort McMurray, AB
- Full-time
Position Summary...A Food and Consumables Associate provides exemplary customer service by adhering to the basic beliefs and values of Walmart, maintains and zones the food and consumables…
Added 4 mins ago
WC
(CAN) Stock Unloader Associate
Walmart Canada
Slave Lake, AB
- Contract
…excellent opportunity to build hands‑on experience in a fast‑paced retail environment. In this role, you play a key part in keeping the store running smoothly by unloading trailers,…
Added 4 mins ago
WC
(CAN) Grocery Associate
Walmart Canada
Halifax, NS
- Full-time
…great opportunity to build valuable skills in a fast paced retail environment. In this role, you deliver excellent customer service by living Walmart’s values, keeping the grocery area…
Added 4 mins ago
WC
Omni Customer Fulfillment Associate
Walmart Canada
Temiskaming Shores, ON
- Full-time
Position Summary...Working as an OMNI Customer Fulfillment Associate at Walmart Canada is a great opportunity to build valuable skills in a fast‑paced retail environment. In this role, you…
Added 4 mins ago
WC
(CAN) Dairy Frozen Associate
Walmart Canada
Labrador City, NL
- Contract
…great opportunity to build valuable skills in a fast paced retail environment. In this role, you deliver excellent customer service by living Walmart’s values, maintaining a clean,…
Added 4 mins ago
WC
(CAN) Grocery Associate
Walmart Canada
Labrador City, NL
- Contract
…great opportunity to build valuable skills in a fast paced retail environment. In this role, you deliver excellent customer service by living Walmart’s values, keeping the grocery area…
Added 4 mins ago
WC
(CAN) Overnight Associate
Walmart Canada
Flin Flon, MB
- Full-time
Position Summary...To provide customer service by completing assigned tasks relating to receiving and the flow of merchandise through to the sales floor. This will be accomplished by…
Added 4 mins ago
WC
(CAN) Front End Checkout Team Associate
Walmart Canada
Peace River, AB
- Full-time
Position Summary...To support and process transactions, providing exceptional customer service to ensure a positive shopping experience and drive customer loyalty.
Added 4 mins ago
WC
(CAN) Front End Checkout Team Associate
Walmart Canada
Slave Lake, AB
- Contract
Position Summary...To support and process transactions, providing exceptional customer service to ensure a positive shopping experience and drive customer loyalty.
Added 4 mins ago
WC
(CAN) Meat Associate
Walmart Canada
Slave Lake, AB
- Contract
…is a great opportunity to grow your skills in a fast‑paced retail environment. In this role, you deliver outstanding customer service by living Walmart’s values, keeping the meat department…
Added 4 mins ago
WC
(CAN) Consumables Associate
Walmart Canada
Labrador City, NL
- Contract
Position Summary...Working as a Consumables Associate at Walmart Canada is a great way to develop your skills in the retail industry. The Consumables Associate is a customer service…
Added 4 mins ago
WC
(CAN) Fashion Associate
Walmart Canada
Kamloops, BC
- Full-time
Position Summary...Working as a Fashion Associate at Walmart Canada is a great way to develop your skills in the retail industry. A Fashion Associate is a customer service champion that…
Added 4 mins ago
WC
(CAN) Deli Associate
Walmart Canada
Mount Pearl, NL
- Contract
Position Summary...Working as a Deli Associate at Walmart Canada is a great way to develop your skills in the retail industry. A Deli Associate provides exemplary customer service by…
Added 4 mins ago
WC
(CAN) Modular Team Associate
Walmart Canada
Slave Lake, AB
- Full-time
Position Summary...To provide customer service by completing all modulars and ensuring they are safely stocked. This will be accomplished by maintaining accurate modular integrity and…
Added 4 mins ago
WC
(CAN) OMNI Customer Fulfillment Associate
Walmart Canada
Fort McMurray, AB
- Full-time
Position Summary...Working as an OMNI Customer Fulfillment Associate at Walmart Canada is a great opportunity to build valuable skills in a fast‑paced retail environment. In this role, you…
Added 4 mins ago
WC
(CAN) Deli Associate
Walmart Canada
Slave Lake, AB
- Contract
Position Summary...Working as a Deli Associate at Walmart Canada is a great way to develop your skills in the retail industry. A Deli Associate provides exemplary customer service by…
Added 4 mins ago
WC
(CAN) OMNI Customer Fulfillment Associate
Walmart Canada
Wainwright, AB
- Full-time
Position Summary...Working as an OMNI Customer Fulfillment Associate at Walmart Canada is a great opportunity to build valuable skills in a fast‑paced retail environment. In this role, you…
Added 4 mins ago
WC
(CAN) Deli Bakery Team Associate
Walmart Canada
Victoria, BC
- Full-time
Position Summary...A Deli Bakery Associate provides exemplary customer service by adhering to the basic beliefs and values of Walmart, maintains and zones the Bakery and/or Deli area, and…
Added 4 mins ago
WC
(CAN) General Merchandise Associate
Walmart Canada
Bolton, ON
- Full-time
…great opportunity to build valuable skills in a fast‑paced retail environment. In this role, you deliver excellent customer service by living Walmart’s values, maintaining a well‑organized…
Added 4 mins ago
WC
PHARMACY ASSISTANT
Walmart Canada
Portage la Prairie, MB
- Full-time
…team player. They are a key member in the delivery of superior customer…
Added 4 mins ago
WC
(CAN) Fashion Associate
Walmart Canada
Kamloops, BC
- Full-time
Position Summary...Working as a Fashion Associate at Walmart Canada is a great way to develop your skills in the retail industry. A Fashion Associate is a customer service champion that…
Added 4 mins ago
WC
(CAN) Directs Store Delivery Associate
Walmart Canada
Dryden, ON
- Full-time
…great opportunity to build valuable skills in a fast paced retail environment. In this role, you coordinate and efficiently process direct and local merchandise to ensure timely delivery to…

OMERS

Guest Experience Representative

Calgary, AB, Canada
Southcentre, Canada

Part-time

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Job details

Job type: Part-time
Experience: 1-2 years of experience in retail
Posting language: English
Posted: Oct 5, 2026

Original job description

Choose a workplace that empowers your impact.

Join a global workplace where employees thrive. One that embraces diversity of thought, expertise and passion. A place where you can personalize your employee journey to be - and deliver - your best.

We are a leading global real estate investor, developer and manager. We combine our capital with our capabilities to create real estate that strengthens economies and communities. By prioritizing people, partnerships and places, we generate meaningful returns for OMERS members, enhance value for our capital partners and create a brighter world for our customers.

Join us to accelerate your growth & development, prioritize wellness, build connections, and support the communities where we live and work.

Don’t just work anywhere - come build tomorrow together with us.

Know someone at OMERS or Oxford Properties? Great! If you're referred, have them submit your name through Workday first. Then, watch for a unique link in your email to apply.

We are currently looking for a highly motivated Seasonal Guest Services Representative to join our team at Southcentre in Calgary.

At Oxford, we are committed to customer service excellence, delivered through a consistently elevated, hospitality-led approach to every guest interaction.

Reporting to the Guest Services Supervisors, you will serve as a brand ambassador for Southcentre, welcoming and assisting guests within a retail environment. Through thoughtful engagement, you will create meaningful guest interactions delivering an elevated service that is consistently proactive, personalized, and present.

You Will Be Responsible For

Serving as a brand ambassador for Southcentre, delivering a hospitality-led experience through proactive, personalized and meaningful interactions with guests

Anticipating guests' needs and proactively seeking opportunities to create memorable experiences

Ensuring the Guest Service area remains a welcoming and refined environment, including adhering to Oxford service standards (e.g. uniform and etiquette guidelines)

Assisting customers with directions, information, and services while delivering other centre specific duties, as assigned

Maintaining a thorough knowledge of the shopping centre's services, amenities, facilities, stores, and promotional activities and/or events

Actively promoting and selling Southcentre Gift Cards through proactive engagement and assisted selling techniques

Supporting guest concerns, ensuring proper documentation, timely follow-up and notifying relevant departments

Assisting with in-centre promotional offers and events that enhance the overall guest experience and drive engagement

Required Skills & Experience

Post-secondary education in a related field preferred (i.e. Hospitality/tourism, Marketing/Communications)

A positive and friendly attitude with the ability to engage guests confidently and initiate interactions

Strong written, verbal and interpersonal communication skills; multilingual capabilities and considered an asset

The ability to build rapport with shoppers, tenants, management, service providers, and all shopping centre personnel

Capacity to thrive in a fast-paced environment, while multi-tasking and maintaining a high level of professionalism

Computer proficiency, including working knowledge of social media, Google Sheets and Microsoft Office programs

Availability to work range of shifts including days, evenings, weekends, and holidays

Preferred Skills & Experience

1-2 years of experience in retail

Hospitality or guest services environment is an asset

The ability to stand for extended periods throughout the shift and perform light physical tasks as required, including lifting boxes

Strong conflict resolution and problem-solving abilities

Effective organizational and time-management skills

Oxford's purpose is to strengthen economies and communities through real estate.

Our people-first culture is at its best when our workforce reflects the communities where we live and work - and the customers we proudly serve.

From hire to retire, we are an equal opportunity employer committed to an inclusive, barrier-free recruitment and selection process that extends all the way through your employee experience. This sense of belonging and connection is cultivated up, down and across our global organization thanks to our vast network of Employee Resource Groups with executive leader sponsorship, our Purpose@Work committee and employee recognition programs.

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More about this job

Responsibilities

The Guest Experience Representative serves as a brand ambassador by providing proactive, personalized, and hospitality-led interactions to guests at Southcentre. Responsibilities include assisting customers with information, maintaining the service area, and actively promoting shopping centre services and gift cards.

Requirements

Candidates should possess strong communication and interpersonal skills with a positive, friendly attitude. Post-secondary education in a related field and 1-2 years of experience in retail or hospitality are preferred.

Skills

Customer service
Hospitality
Communication
Interpersonal skills
Conflict resolution
Problem-solving
Time management
Multi-tasking
Proactive engagement
Sales
Computer proficiency
Social media
Google Sheets
Microsoft Office

Benefits

Wellness programs
Employee resource groups
Employee recognition programs

Visa sponsorship

Not detected in the job text

Keywords

Guest Experience
Retail
Hospitality
Brand Ambassador
Customer Service Excellence
Southcentre
Oxford Properties
Real Estate
Gift Cards
Assisted Selling
Conflict Resolution
Time Management
Google Sheets
Microsoft Office
Social Media
Professionalism
Event Support

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