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Added 3 mins ago
PE
PV Designer
Polaron Energy
Toronto, ON · North York, ON
- Volunteer
Provide technical support to project management, sales, procurement, and construction teams throughout the project lifecycle.
Added 3 mins ago
C
Accounting Manager
CBRE
Toronto, ON
- Full-time
The Manager, Real Estate Accounting leads an accounting team responsible for accurate, complete and timely financial reporting across an assigned portfolio of clients and properties. The…
Added 3 mins ago
WC
customer service manager
Walmart Canada
Hanover, ON
- $15 CAD / hour
- Contract
Position Summary...Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In…
Added 3 mins ago
GC
Senior Compliance Officer
Guardian Capital Group
Toronto, ON
- Full-time
…global financial services company, which provides investment management services to institutional, retail and private high and ultra-high-net-worth clients through its subsidiaries.…
Added 3 mins ago
SA
ITS Project Manager
Southern Alberta Institute of Technology (SAIT)
Calgary, AB · Greater Calgary Metropolitan Area
- Full-time
Demonstrated ability to influence, stakeholder engagement, relationship building, collaboration, and change management leadership.
Added 4 mins ago
AH
CRCL Coordinator- Casual Call
AVI Health and Community Services
Victoria, BC
- $39.67 CAD / hour
- Other
…the delivery of rapid point of service mental health crisis management and de-escalation, including assessment, suicide intervention and safety planning, as well as acute care planning,…
Added 4 mins ago
Aviation Program Leader / Design Director
Mott MacDonald
Toronto, ON
Strong commercial acumen, including experience with major pursuits, fee development, contract strategy, change management, financial performance, and risk-informed decision-making
Added 4 mins ago
Underground and Heavy Civil Group Leader
Mott MacDonald
Vancouver, BC
At Mott MacDonald, we are driven by purpose and powered by brilliant people. As a trusted engineering, management, and development consultancy, we work with clients to solve complex…
Added 4 mins ago
PH
Director of Programs and Services
Potentia Human Resources Inc.
BC · Kelowna Central, British Columbia
- Temporary
closely with the Executive Director and management team, you’ll help bring
Added 4 mins ago
Job fair October 2026 - Program Worker
Neighbours Community Homes
Canada
Under the supervision of the Program Manager, the Program Worker is responsible for providing leadership and to design and lead activities that help tenants become engaged in the community,…
Added 4 mins ago
IF
Product Manager - IT Services Portfolio
Intact FC
Toronto, ON · Montreal, QC · Laval, QC · Calgary, AB
- Full-time
The Product Manager owns the vision, strategy, roadmap, governance, and value realization for the IT Services Portfolio. The portfolio encompasses service management, employee technology…
Added 18 mins ago
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Spécialiste Assurance Qualité - Conformité des Projets / Quality Assurance Specialist - Project Compliance
Galderma
Baie-D'Urfé, QC
- Full-time
Added 18 mins ago
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Spécialiste des systèmes qualité – Contrôle des changements / Quality Assurance Specialist - Change Control
Galderma
Baie-D'Urfé, QC
- Full-time
Nous recherchons un(e) Spécialiste des systèmes qualité – Contrôle des changements (Change Control) pour coordonner et superviser le processus de contrôle des changements du site dans…
Added 18 mins ago
DT
Sr Analyst II Service Management (onsite Quebec)
DXC Technology
QC · CAN QC Client Site (CSC Location)
- Full-time
Experience with ITIL processes execution (Incident, Change, Problem, Event/Fault, etc.) in an IT Service Management ecosystem
Added 18 mins ago
AW
Manager, IT
Atira Women's Resource Society
Vancouver, BC
- Full-time
…opportunity to contribute to meaningful systemic and social…
Added 18 mins ago
RB
Manager, FSS Business Operations Support
Royal Bank of Canada
Halifax, NS
- Full-time
This is an exciting opportunity to be part of Finance Shared Services-Finance Application Operations team. As Manager of Business Operations Support, this position is responsible for the…
Added 18 mins ago
YB
Events & Community Engagement Coordinator
YWCA Banff
Banff, AB
- Full-time
You may come with experience in event management, hospitality, fundraising, nonprofit organizations or community programming. What matters most is that you are proactive, dependable,…
Added 33 mins ago
B
Lifecycle Optimization Manager
BGIS
Markham, ON
- Full-time
The Lifecycle Optimization Manager converts building condition, operational performance, energy and utility data, sustainability objectives, lifecycle requirements, lease obligations, and…
Added 33 mins ago
G
Spécialiste des systèmes qualité - Contrôle des changements / Quality Assurance Specialist - Change Control
Galderma
Montreal, QC
- Full-time
Nous recherchons un(e) Spécialiste des systèmes qualité - Contrôle des changements (Change Control) pour coordonner et superviser le processus de contrôle des changements du site dans…
Added 33 mins ago
IG
Project Manager (Building Automation)
Insight Global
Richmond, BC
- $105,000 to $115,000 CAD / year
- Full-time
Insight Global is seeking a Project Manager for a large client. In this role, you will lead and oversee Building Automation projects, providing guidance and supervision to ensure they are…
Added 33 mins ago
DD
DSW: Supervisor Part-time
DSW Designer Shoe Warehouse
Ottawa, ON
- Part-time
As a (Part-time) Supervisor, you will report to the Store Manager and assist in leading the store environment, which fosters inclusivity and diverse customer connections. In this role, you…
Added 34 mins ago
Outdoor Spa Operations Shift Lead
HR_RH
Whistler, BC
Pool Operations Room Duties: water quality management, pool cleaning equipment checks, monitoring potential mechanical issues and report concerns to Manager.
Added 34 mins ago
Patient Care Manager, General Medicine
Sinai Health
Toronto, ON
…excellence within an academic acute care setting. As a Patient Care Manager, General Medicine you will build team capacity, implement care standards, and contribute to the unit’s ongoing…
Added 34 mins ago
Library Assistant, Indigenous Studies Portal
University of Saskatchewan
Saskatoon, SK
…Collections (UASC) Division, reporting to the UASC Operations Manager, and with oversight and direction from the Assistant Dean for UASC. Work is performed in a dynamic and service-oriented…
Added 48 mins ago
CO
Senior Manager, Sales- Discover Payment Network
Capital One
Toronto, ON
- Full-time
161 Bay Street (93021), Canada, Toronto,Toronto, Ontario,Senior Manager, Sales- Discover Payment Network

OMERS

Guest Experience Representative

Richmond Hill, ON, Canada
Hillcrest Mall, Canada

This posting is for an existing vacancy.The expected hourly rate for this position is $18.00-19.00/hr. · Part-time

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Job details

Pay: This posting is for an existing vacancy.The expected hourly rate for this position is $18.00-19.00/hr.
Job type: Part-time
Posting language: English
Posted: Oct 6, 2026

Original job description

Choose a workplace that empowers your impact.

Join a global workplace where employees thrive. One that embraces diversity of thought, expertise and passion. A place where you can personalize your employee journey to be - and deliver - your best.

We are a leading global real estate investor, developer and manager. We combine our capital with our capabilities to create real estate that strengthens economies and communities. By prioritizing people, partnerships and places, we generate meaningful returns for OMERS members, enhance value for our capital partners and create a brighter world for our customers.

Join us to accelerate your growth & development, prioritize wellness, build connections, and support the communities where we live and work.

Don’t just work anywhere - come build tomorrow together with us.

Know someone at OMERS or Oxford Properties? Great! If you're referred, have them submit your name through Workday first. Then, watch for a unique link in your email to apply.

We are currently looking for highly motivated Seasonal Guest Experience Representatives to join our team at Hillcrest Mall. At Oxford, we have a commitment to customer service excellence and we strive to achieve this goal through every interaction, everyday. As a Guest Experience Representative, you are an ambassador for Upper Canada Mall and must ensure professionalism, pride, and passion each and everyday.

Hillcrest Mall is open Monday-Saturday from 10AM-8PM and Sunday 11AM-7PM. Shifts can begin as early as 8AM and end as late as 10PM. These hours will vary based on special events and changes in operational hours.

Flexible availability is required for this role. We require a minimum availability of 3 days per week (including weekends). When submitting an application for this role, kindly include an up-to-date resume with your weekly availability clearly highlighted.

As a member of this team, you will be responsible for:

Proactively seek opportunities to create memorable guest experiences by assisting guests and providing exceptional service.
Maintain a thorough knowledge of the shopping centre’s services, amenities/facilities, stores, brands and promotional activities.

Deliver all services offered at the Guest Experience locations – including selling the Gift Card PLUS.
Assist guest by providing directions/information, answering questions, and performing other centre specific services as assigned.
Stay relevant in fashion, maintain brand knowledge including price points, and gift suggestions to ease shopper’s path to purchase.
Proactively listen to identify and deliver on customers needs.
Communicate effectively with shoppers, retailers, centre management and all shopping centre personnel.
Work closely with the Management Office and the Marketing Department to assist with marketing needs
Maintain supply stock of promotional items

To succeed in this role, you:

High School Education; post-secondary education preferred in a related field of study (i.e. Hospitality, Marketing/Communications, Real Estate/Property Management, etc.)
Previous guest services or customer service experience (required)
A positive attitude and a strong desire to provide excellent guest experiences
The ability to effectively and politely communicate with shoppers, retailers, Centre Management, Service Providers, all shopping centre personnel
The ability to work in a fast-paced environment, multi-task and maintain a high level of professionalism at all times
Strong written and oral communication skills
Conflict resolution/management skills
A friendly, approachable, proactive and solution focused attitude
Computer skills – including working knowledge of Microsoft Office Suite, Google Sheets and Social Media tools and services
Organization and time management skills
The ability to adapt quickly to change in work requirements with the ability to can re-prioritize tasks as needed
The ability to engage in physical activities including but not limited to: prolonged standing, walking, lifting, pushing, pulling, and bending

This posting is for an existing vacancy.The expected hourly rate for this position is $18.00-19.00/hr.

You may also be eligible to receive an annual Incentive Award pursuant to our Short-term Incentive plan and our Long-Term Incentive plan (if applicable), and to participate in our group benefits and retirement plans – details on these elements of compensation are included within OMERS & Oxford offer letters.

Oxford's purpose is to strengthen economies and communities through real estate.

Our people-first culture is at its best when our workforce reflects the communities where we live and work - and the customers we proudly serve.

From hire to retire, we are an equal opportunity employer committed to an inclusive, barrier-free recruitment and selection process that extends all the way through your employee experience. This sense of belonging and connection is cultivated up, down and across our global organization thanks to our vast network of Employee Resource Groups with executive leader sponsorship, our Purpose@Work committee and employee recognition programs.

Artificial intelligence (AI) tools are used to support certain stages of the OMERS recruitment process. While AI assists us in our process, human judgment and decision-making remain central to our candidate experience.

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More about this job

Responsibilities

The Guest Experience Representative is responsible for providing exceptional service to mall guests and maintaining thorough knowledge of center amenities and promotional activities. They will also assist with marketing needs, manage supply stock, and communicate effectively with retailers and management.

Requirements

Candidates must have a high school diploma, with post-secondary education in a related field preferred. Previous customer service experience, strong communication skills, and the ability to work in a fast-paced environment are required.

Skills

Customer service
Communication
Conflict resolution
Multi-tasking
Time management
Microsoft Office Suite
Google Sheets
Social media
Problem solving
Professionalism
Brand knowledge
Interpersonal skills

Benefits

Group benefits
Retirement plans
Short-term incentive plan
Long-term incentive plan

Visa sponsorship

Not detected in the job text

Keywords

Guest Experience
Customer Service
Retail
Real Estate
Marketing
Hospitality
Communication
Microsoft Office
Google Sheets
Social Media
Conflict Resolution
Time Management
Brand Knowledge
Professionalism
Mall Operations

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