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Added 2 mins ago
C&
Operations manager, maintenance
Cedar & Spruce Consulting
Exshaw, AB
- From $53 CAD / hour
- Full-time
- On-site
Plan and organize the operations of the facilities and the included real estate
Added 10 mins ago
Office Manager
Glen Group
Richmond, BC
We are looking for a reliable, organized Office Manager with experience to oversee day-to-day office operations, coordinate administrative procedures, and maintain a productive, positive…
Added 10 mins ago
Office Manager
Glen Group Of Companies
Richmond, BC
We are looking for a reliable, organized Office Manager with experience to oversee day-to-day office operations, coordinate administrative procedures, and maintain a productive, positive…
Added 15 mins ago
LI
Operations manager, restaurant
Linguine's Italian Restaurant
Belleville, ON
- From $40 CAD / hour
- Full-time
- On-site
Negotiate with clients for catering or use of facilities
Added 19 mins ago
P
Food services manager
PITAPIT
St. John's, NL
- From $20 CAD / hour
- Full-time
- On-site
Negotiate with clients for catering or use of facilities
Added 19 mins ago
PF
Restaurant manager
Pattersons Family Restaurant
Sackville, NB
- From $20 CAD / hour
- Full-time
- On-site
Negotiate with clients for catering or use of facilities
Added 24 mins ago
KL
Manager, Capital Planning and Delivery
Kawartha Lakes
Kawartha Lakes, ON · Lindsay, ON
- Full-time
The City of Kawartha Lakes is looking for a strategic and collaborative leader to join our Community Services team as Manager, Capital Planning and Delivery.
Added 24 mins ago
PG
Summer Student – Gleichen, AB
Paterson Grain
Gleichen, AB
- Full-time
…team at a Paterson Grain location. Reporting to the Location Manager, you will be responsible for assisting and shadowing various staff at the location, with a view to ensuring quality in…
Added 24 mins ago
CC
National Account Manager
Cogent Communications
Mississauga, ON
- Full-time
Cogent Communications is a multinational, Tier 1 facilities-based ISP, consistently ranked as one of the top five networks in the world and is publicly traded on the NASDAQ Stock Market…
Added 24 mins ago
CC
Global Account Manager
Cogent Communications
Toronto, ON · North York, ON
- Full-time
Cogent Communications is a multinational, Tier 1 facilities-based ISP, consistently ranked as one of the top five networks in the world and is publicly traded on the NASDAQ Stock Market…
Added 24 mins ago
CR
restaurant manager
Chuck's Roadhouse Bar & Grill
Aurora, ON
- Full-time
Negotiate with clients for catering or use of facilities
Added 25 mins ago
PH
Dietary Aide Operations
Providence Healthcare
Vancouver, BC
- Other
Candidates applying to this posting will be asked to identify their preferred site. Your application will be shared with the Hiring Manager for your preferred site.
Added 37 mins ago
PB
Restaurant manager
Partners Billiards and Bowling/Next Round Social
North Bay, ON
- From $24.25 CAD / hour
- Full-time
- On-site
Negotiate with clients for catering or use of facilities
Added 40 mins ago
GD
Security Specialist
General Dynamics Missions System International
Dartmouth, NS
- $70,000 to $85,000 CAD / year
- Full-time
Ensure training has been provided for lab staff for security protocols/compliance & work with the project manager to develop & maintain training material by auditing the managers records as…
Added 41 mins ago
TC
Restaurant manager
The Chai Bar
Golden, BC
- From $38.4 CAD / hour
- Full-time
- On-site
Negotiate with clients for catering or use of facilities
Added 43 mins ago
ST
Restaurant manager
Siam Thai Kitchen
Edmonton, AB
- From $38 CAD / hour
- Full-time
- On-site
Negotiate with clients for catering or use of facilities
Added 49 mins ago
SW
Restaurant manager
SRA Wasaga Beach Limited
Wasaga Beach, ON
- From $37.75 CAD / hour
- Full-time
- On-site
Negotiate with clients for catering or use of facilities
Added 51 mins ago
GD
Hotel front desk manager
George Dawson Inn
Dawson Creek, BC
- From $39.75 CAD / hour
- Full-time
- On-site
Negotiate with clients for the use of facilities
Added 52 mins ago
MR
Restaurant manager
My Roti Place/ My Dosa Place
Toronto, ON
- From $37 CAD / hour
- Full-time
- On-site
Negotiate with clients for catering or use of facilities
Added 54 mins ago
CC
AZ Driver Merchandiser
Coca-Cola Canada Bottling Limited
Brampton, ON
- Full-time
…50+ sales and distribution centres, and five manufacturing…
Added 54 mins ago
GD
Security Specialist
General Dynamics Mission Systems–Canada
Dartmouth, NS
- $70,000 to $85,000 CAD / year
- Full-time
Ensure training has been provided for lab staff for security protocols/compliance & work with the project manager to develop & maintain training material by auditing the managers records as…
Added 1 hour ago
PC
Operations manager, restaurant
Petro Canada and A&W
Calgary, AB
- From $37.5 CAD / hour
- Full-time
- On-site
Negotiate with clients for catering or use of facilities
Added 1 hour ago
BC
Food services manager
Baba Chicken Inc
Surrey, BC
- From $38.5 CAD / hour
- Full-time
- Contract
- On-site
Negotiate with clients for catering or use of facilities
Added 1 hour ago
GM
restaurant manager
Guac Mexi Grill
Bradford, ON
- Full-time
Negotiate with clients for catering or use of facilities
Added 1 hour ago
T
Area Manager, Recycling Operations
Technifite
ON · Ontario, Canada
- Full-time
We’re hiring an Area Manager to lead five Material Recovery Facilities (MRFs) across Canada. You’ll own safety, financial results, people leadership, and continuous improvement across the…

OMERS

Guest Experience Representative

Richmond Hill, ON, Canada
Hillcrest Mall, Canada

This posting is for an existing vacancy.The expected hourly rate for this position is $18.00-19.00/hr. · Part-time

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Job details

Pay: This posting is for an existing vacancy.The expected hourly rate for this position is $18.00-19.00/hr.
Job type: Part-time
Posting language: English
Posted: Oct 6, 2026

Original job description

Choose a workplace that empowers your impact.

Join a global workplace where employees thrive. One that embraces diversity of thought, expertise and passion. A place where you can personalize your employee journey to be - and deliver - your best.

We are a leading global real estate investor, developer and manager. We combine our capital with our capabilities to create real estate that strengthens economies and communities. By prioritizing people, partnerships and places, we generate meaningful returns for OMERS members, enhance value for our capital partners and create a brighter world for our customers.

Join us to accelerate your growth & development, prioritize wellness, build connections, and support the communities where we live and work.

Don’t just work anywhere - come build tomorrow together with us.

Know someone at OMERS or Oxford Properties? Great! If you're referred, have them submit your name through Workday first. Then, watch for a unique link in your email to apply.

We are currently looking for highly motivated Seasonal Guest Experience Representatives to join our team at Hillcrest Mall. At Oxford, we have a commitment to customer service excellence and we strive to achieve this goal through every interaction, everyday. As a Guest Experience Representative, you are an ambassador for Upper Canada Mall and must ensure professionalism, pride, and passion each and everyday.

Hillcrest Mall is open Monday-Saturday from 10AM-8PM and Sunday 11AM-7PM. Shifts can begin as early as 8AM and end as late as 10PM. These hours will vary based on special events and changes in operational hours.

Flexible availability is required for this role. We require a minimum availability of 3 days per week (including weekends). When submitting an application for this role, kindly include an up-to-date resume with your weekly availability clearly highlighted.

As a member of this team, you will be responsible for:

Proactively seek opportunities to create memorable guest experiences by assisting guests and providing exceptional service.
Maintain a thorough knowledge of the shopping centre’s services, amenities/facilities, stores, brands and promotional activities.

Deliver all services offered at the Guest Experience locations – including selling the Gift Card PLUS.
Assist guest by providing directions/information, answering questions, and performing other centre specific services as assigned.
Stay relevant in fashion, maintain brand knowledge including price points, and gift suggestions to ease shopper’s path to purchase.
Proactively listen to identify and deliver on customers needs.
Communicate effectively with shoppers, retailers, centre management and all shopping centre personnel.
Work closely with the Management Office and the Marketing Department to assist with marketing needs
Maintain supply stock of promotional items

To succeed in this role, you:

High School Education; post-secondary education preferred in a related field of study (i.e. Hospitality, Marketing/Communications, Real Estate/Property Management, etc.)
Previous guest services or customer service experience (required)
A positive attitude and a strong desire to provide excellent guest experiences
The ability to effectively and politely communicate with shoppers, retailers, Centre Management, Service Providers, all shopping centre personnel
The ability to work in a fast-paced environment, multi-task and maintain a high level of professionalism at all times
Strong written and oral communication skills
Conflict resolution/management skills
A friendly, approachable, proactive and solution focused attitude
Computer skills – including working knowledge of Microsoft Office Suite, Google Sheets and Social Media tools and services
Organization and time management skills
The ability to adapt quickly to change in work requirements with the ability to can re-prioritize tasks as needed
The ability to engage in physical activities including but not limited to: prolonged standing, walking, lifting, pushing, pulling, and bending

This posting is for an existing vacancy.The expected hourly rate for this position is $18.00-19.00/hr.

You may also be eligible to receive an annual Incentive Award pursuant to our Short-term Incentive plan and our Long-Term Incentive plan (if applicable), and to participate in our group benefits and retirement plans – details on these elements of compensation are included within OMERS & Oxford offer letters.

Oxford's purpose is to strengthen economies and communities through real estate.

Our people-first culture is at its best when our workforce reflects the communities where we live and work - and the customers we proudly serve.

From hire to retire, we are an equal opportunity employer committed to an inclusive, barrier-free recruitment and selection process that extends all the way through your employee experience. This sense of belonging and connection is cultivated up, down and across our global organization thanks to our vast network of Employee Resource Groups with executive leader sponsorship, our Purpose@Work committee and employee recognition programs.

Artificial intelligence (AI) tools are used to support certain stages of the OMERS recruitment process. While AI assists us in our process, human judgment and decision-making remain central to our candidate experience.

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More about this job

Responsibilities

The Guest Experience Representative is responsible for providing exceptional service to mall guests and maintaining thorough knowledge of center amenities and promotional activities. They will also assist with marketing needs, manage supply stock, and communicate effectively with retailers and management.

Requirements

Candidates must have a high school diploma, with post-secondary education in a related field preferred. Previous customer service experience, strong communication skills, and the ability to work in a fast-paced environment are required.

Skills

Customer service
Communication
Conflict resolution
Multi-tasking
Time management
Microsoft Office Suite
Google Sheets
Social media
Problem solving
Professionalism
Brand knowledge
Interpersonal skills

Benefits

Group benefits
Retirement plans
Short-term incentive plan
Long-term incentive plan

Visa sponsorship

Not detected in the job text

Keywords

Guest Experience
Customer Service
Retail
Real Estate
Marketing
Hospitality
Communication
Microsoft Office
Google Sheets
Social Media
Conflict Resolution
Time Management
Brand Knowledge
Professionalism
Mall Operations

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